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    Cop Cars Direct

    5.0 (2 reviews)
    Closed 10:00 am - 2:00 pm

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    3 months ago

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    G Motors

    G Motors

    (6 reviews)

    if I can put 0 stars I will, Definitely I apply for a…read moreHyundai Elantra 2025 by phone, they run my credit and I drove there to see it in person, everything okay from there, when I arrive I notice that the car has too many water marks inside including roof, so I decide to don't move forward with the car, they show Me two more cars, just show me, obviously I did pass on them, but since they have my and my wife information due the first car I request to run my credit, they literally run my credit without my concern on the other two cars Because I'm receiving on my mailboxes the requests that they did. I decide to call them to inform the situation, and they transfer me to the financial guy, he was trying to avoid my situation saying "you don't have to worry about" and when I complain he just turn rude and start getting mad about. I'm just leaving this here that way if you're planning to see a car from them please go to another dealership, My experience was terrible the lady who show me the cars (Tooba) she didnt know even how to turn on the lights on a car, so you can imagine. Hoping this work and they can start been honest sellers and of course save you'll from buying something from them.

    I made a deal with them over the phone and paid a deposit for a ford f150. I drive there the next…read moreday and arrive to a truck filled with smoke, dirty, steering wheel caked in brown smoke, headliner has brown smoke, tailgate not working, alignment problems, and shifter issues. The biggest is the smoke cause I'm not a smoker but I really liked the truck. They apparently fixed everything and still got it dirty and smelly. They charged me $900 for the "cleaning". 2 hrs out driving back home which is a 6 hr drive ended up being a nightmare as it took 10 hrs to get home because the front diff was leaking & it started with multiple misfire on 2 cylinders after scanning it with an OBD2 scanner. The manager there told me to "email service cause they don't talk on the phone". Meanwhile I'm stuck at a gas station 2 hrs away from them. I had to continuously stop and fill the front diff several times using 2 quarts to make it home. I've replaced the air filter and did a deep cleaning of a total of 5 hrs with steam cleaning and ozone generator and now the smoke smell is gone but they screwed me out of that $900 "cleaning" they did. The they want to charge me to mail me my registration paperwork even though I paid $225 for documentation fee which covers all documents regarding the sale. They are a bunch of low life rats out to steal your money. I DO NOT RECOMMEND THIS PLACE AND REGRET DEALING WITH THEM.

    AutoPista - 2016 Toyota 4Runner

    AutoPista

    (7 reviews)

    If there was a zero rating, I would choose it, but I have to default to one star because that's the…read morelowest available. This place is such a rip off. These people are shysters. They're your slimy used car salesman. Whatever you do do not engage with these people they want your money and that's all. They bait and switched and lie. The deceptions is their key to business. They try to force a maintenance plan for $1500 on you and when you tell them you don't want it they don't care. I walked out without being ripped off and went to a second place to look for a car, and I made the purchase because they were honest and not deceptive like these conniving thieves. AutoPista speak to one another in a language that no one can understand their value for price paid is overstated. Whatever you do do not do business with these people you'll pay for years and regret it

    After having my car stolen and finally getting everything settled. I needed a car for school so I…read morewent on Car fax and put everything in and this car was everything I was looking for and MORE !!! SAM took great care of me and my family! If you are looking for a car he is very honest and does not try to force you into a car! He makes sure you know what you are signing for and most importantly makes sure you're comfortable! Surprisingly, it did not take too much time for me to drive off in my new car. Thanks you, for making buying a car an amazing experience. I will for sure be back!

    Fred Haas Nissan - Fuse box - showing no fuse where the horn fuse is supposed to be.

    Fred Haas Nissan

    (181 reviews)

    I'm updating this review because the dealership ultimately stepped up and handled the situation the…read moreright way. My initial experience was frustrating. I called ahead, gave my VIN, referenced recall PC068, and explained exactly what was going on. I scheduled what I was told would be a recall repair. When I arrived, it was set up as a diagnostic instead, which felt like a breakdown in communication and process. After that experience, I left pretty frustrated. The next day, Robert Quarles, the Service Director, called me personally. He had actually listened to the original call and acknowledged that I had been told the recall was open. That mattered. He didn't deflect or argue. He owned it. We had a direct conversation, got on the same page, and he committed to making it right. I brought the truck back in that Friday. They kept it through the weekend and into Monday, worked to reproduce the issue, and when they couldn't get the codes to return, they still made the decision to move forward and replace the IPDM under the recall. Jason, the lead technician, put in the work and they even drove the truck around 100 miles to make sure everything was solid before giving it back to me. They also provided a loaner, which wasn't originally part of the plan. That's the difference. The first interaction was rough, but leadership stepped in, took ownership, and followed through. That's what you want when something doesn't go right the first time. If you work with them, my advice is to be clear and verify details up front. But based on how this was handled in the end, they showed they are willing to stand behind it and do the right thing.

    I recently purchased a vehicle from Fred Haas Nissan, and the experience was extremely…read moredisappointing. From the moment I arrived, I felt constant pressure from both the sales representative and the finance manager. I was at the dealership for nearly five hours, and the majority of that time felt uncomfortable and rushed rather than informative or customer-focused. During financing, I was sold a LoJack system that cost several thousand dollars. No one explained how to use it, set it up, or demonstrated any of its features. At this point, it is completely useless to me. If I cannot use a product I was pressured into purchasing, I believe reimbursement or proper support is the bare minimum. Since the purchase, I have reached out to three different team members seeking help or clarification and have received no response. The lack of follow-up and accountability is unacceptable and reflects very poor customer service. I genuinely do not understand how others leave such positive reviews, because my experience was the opposite. I would not recommend this dealership based on the pressure tactics and the complete lack of post-sale support.

    Cop Cars Direct - usedcardealers - Updated May 2026

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