We've drive by this place a couple times and finally decided to give them a shot to tell us about a…read morefew small travel trailers on their lot. I really want to travel more and having a travel trailer will dramatically cut down the COVID exposure We have a Ford F-150 so we can tow one. Anyway, Tony came out and showed us 3 models. One new, two used. He repeats himself a lot. The used car type sales pitch. "We will train you on how to use it" when we asked questions about each trailer. That isn't the point dude We want to understand the different features of each unit. We only need to hear that they will train us on how to use it once Tony must have said that 15 times. It was annoying. He said it so many times, I finally had to tell him. We know you will train us, but we want to understand the features of each trailer. We had to figure out the differences ourselves. He couldn't seem to switch from the company sales pitch to explaining features of each. We are going to shop around and maybe we will come back. What would be great is having a "build sheet" that lists what is great about each trailer. Features such as: any warranty, weight, size of hot water tank, there has to be differences. What are done of them?

Did not purchase a camper today because we're just browsing at the moment, but the customer service…read morewas great. Mr. Cooley was very friendly and we never felt pressured to make a purchase! I would recommend and hope to be able to purchase from Cooley's RV soon!

came to my house and replaced the hot water heater on my motorhome. was very efficient and easy to…read moredeal with

From the owner: Mobile RV repair Everything from basic maintenance to major…read morerepairs. AC, furnace, water heater, awning, slide-outs, leveling systems, roofs, electronics, and off-grid systems. Call today for pricing and appointment. Helping You To Keep Making Memories.

They were to replace slide floor the quality of workmanship was awful Water intrusion will become a…read morereal problem big gaps on the bottom of slide not sealed up I will have to find someone to fix this mess soon. After using the slide loose cables every where they don't know how to work on a slide I can't believe that I have to put up with this mess after being charged $6800.00

How do I start. We never got to the point of service my husband contacted them by e-mail filled…read moreout the requested information. They e-mailed us back saying they could help and if we wanted we could contact her husband Jon. We'll in doing so my husband received a e-mail back from Jon who proceeded to get very rude with my husband and saying something about going behind his back and that they don't service the Demopolis area. So my husband said that we could bring the RV to him and once again very rude and said flat No. I don't know what his problem was but that is no way to treat possible customer. We will continue to look for someone to fix our levelers. But we will definitely not recommend contacting these people. I just didn't understand his rudeness. We have all the e-mail communication. Thank-you for your time.​

Mark was AWESOME!!!! I needed a part for my semi truck and he was Johnny on the spot with it…read more Didn't overcharge me and even brought me the part I needed. He was on it with communicating as well. If you need service, these are the folks to go to. You won't be disappointed.

Mark Roden over promises and under delivers. He told us back in May that e could repair/replace our…read moreRV's transmission, but since then it's been nothing but excuses. He was sent the wrong transmission, but didn't recognize it for a month. The replacement transmission had a broken part that he didn't know about for a week. He told me he would have the RV ready the following Monday, waited until Tuesday after I left my home in Amarillo that he was replacing the entire transmission the day of my arrival. He's cost me multiple thousands of dollars in delays, rentals, and wasted time.

Please do not go there and request any kind of service. They are scammers!…read moreI wish I could give them a -10 rating for bad reviews. We were requested for an inspection by this company's roadside mobile medics or whatever the scammers were. A man named Joshua Cork. I encountered multiple instances of poor customer service. Instead of using the company's webmail, "Joshua" uses its Gmail account. Communication was severely lacking, with delays in responding. My concerns and inquiries weren't taken seriously, leaving me frustrated and confused about the status of my project. " We are super busy and will call you later. We will send you the inspection report at the end of the day. We are working on it and compiling data then sending it to you. What disappoints me the most is the apparent lack of accountability. There was no acknowledgment of the mistakes made, and no effort was made to rectify the situation or compensate for the inconvenience caused. This level of disregard for customer satisfaction is truly disheartening. The whole management is the same fraud, so if you want quick service or if you need assistance, don't go there. Despite sending a complaint email to their email address, they don't respond to you even after you request your requested stuff or work for which you have paid. Again please do not go there, they are scammers!

Replaced my step motor same day! Walked out to me when I arrived. Fast, friendly and fair priced!…read more My go to for all RV needs.

Needed to make a pit stop so we dropped in. I love the fact…read morethat just outside the lobby, there are Amazon pick up boxes. If you have trouble with people stealing your deliveries at home this is the way to go! A decent snack shop, clean restrooms and lots of trucker type supplies. People are friendly when I visited too. Stop in and see for yourself!

The showers are extremely clean and smells freash.The guy working night shift back there is on…read moreit.However they charge for ice and water with your own cup.This is first time a truck stop has ever done that,I understand if you use one of there cups but your own,really?And cashier had no idea what a team shower was.The restaurant Iron skillet is typical,actually had a bad server,good food.They do have a large fenced in pet area,with seating and lights at night.Best one I have come across.Also the fuel station has food,seats etc if you dont wanna walk to main.

Extremely Disappointed - Dishonest Representation and 900+ Mile Wasted Trip…read moreI am deeply disappointed with the dishonest sales practices at Great American RV Superstore in Calera, Alabama. After speaking with the manager, Josh, regarding a specific Venture RV, I was explicitly assured that the unit was in "like-new" condition and that he "couldn't find a scratch on it." Because Josh knew I was driving 427 miles from North Carolina, he looked me in the eye over the phone and promised he would not mislead me. Trusting his word, I made the trip. Upon arrival, the actual condition of the two-year-old camper was completely unacceptable and nowhere near what was advertised: The front gel cap was badly faded and yellowing. The oven door was rusted. The slide-out left a massive, deep black scuff mark across the floor. The interior booth cushions were stained. Adhesive LED strip lights had been carelessly ripped from the upper walls, leaving extensive scuffs and cosmetic damage. The unit looked as though it had been neglected in a muddy field for two years. When I understandably declined the purchase, Josh attempted to pivot and offer a "deal" on a completely different RV. I did not drive nearly 900 miles round-trip for an alternative deal; I came for the specific vehicle we agreed upon. Taking advantage of out-of-state buyers by misrepresenting inventory is incredibly unprofessional. I highly recommend potential buyers look elsewhere if they value honesty and respect for their time

Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.