My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

Recommendation: Foster Custom Kitchens, 212 S Albany Street, Ithaca, NY 14850…read more Andy Foster phone 607-272-8102 It is rare that you experience a truly ethical business person who stands behind his products and service. My experience would be unbelievable if it didn't happen. Seven years ago we bought new kitchen cabinets from Andy Foster. After one or two years of use, we experienced some lack of quality and I began calling the cabinet maker for some advice but never received an answer to my messages. I continued to call the cabinet supplier over the next several years with no satisfaction. Foster Kitchens designed and supplied the cabinets but didn't manufacture them, but Andy agreed that the quality should have been better. Since we dealt with Andy Foster, he made the problem go away, at his expense. We had three wood craftsmen working in our kitchen these past few days, one of which was Andy Foster, correcting someone else's poor workmanship. No matter whether a company is an IBM or a locally owned business, things don't always go 100% right. How those businesses correct the problems, is what makes the difference. I want everyone to know about the ethical business that Andy Foster of Foster Custom Kitchens is running in Ithaca. If you ever consider a new kitchen, Foster Custom Kitchens is the only place to go. Mel & Mollie, Ithaca, NY

From the owner: Your dream kitchen is just a call or click away.read more

One of the worst experiences I've had with any vendor in my 25 years in Ithaca. Went in and spent a…read morehalf hour getting advice from Susan on choice of wall tiles for partial kitchen remodel and was advised on selecting particular tile. Susan also advised me to first wait for them to order a sample tile before I placed my order and advised me that the sample should be in in a few weeks. Two months later, when I had heard nothing back, called in. After finally getting past their terrible voicemail system that constantly told me it had not yet been set up so no messages could be left, I finally spoke with salesperson who told me Susan would get back to me in a few days. Two weeks later, still no call back, left both a voicemail message and sent email to Susan's attention. Now one month after that, still no call back, no reply to the email... nothing. What a huge waste of my time and a needless delay of two months for no reason whatsoever. Fortunately, I wrote down the tile manufacturer's name and was able to finally contact the manufacturer directly to proceed with my order.

My total kitchen remodel is completed! But it would not be as beautiful as it is without the…read moreassistance of this wonderful staff! Cindi found me just the perfect slab of soapstone for my countertops and Susan found just the brick floors I was looking for. The entire process was very easy and Cindi kept me updated constantly about the timing of the shipping and installation..they even stored it there until I was ready. Steven and Jacob didn't an amazing job on the countertop installation and even sealed the stone before they left. Cindi reached out the next day to check in. I'm not sure about the crappy reviews other people left..but this is the second time I've bought from them and I've been beyond happy with this store. Thank you so much to the wonderful team from All Stone and Tile..you're the best!

We worked with Beardslee last year for mowing, they were communicative, professional, and did…read moreexcellent work. They are no longer doing mowing, or we would still be working with them.

We called to have a few outdoor construction repairs done. We received no response for over two…read moreweeks. A representative finally came and gave us an estimate for the jobs. The work was scheduled for a few weeks later. The original estimate seemed high, but we agreed to the terms. The employee did a good job for the first day. Then we were told to complete the last project would require a change with a small increase in price to use some 4 x 4 instead of some 2 x 4 lumber.The work was completed on the second day by the employee and was satisfactory. The problem is when we received an $800 increase in the final bill. When we questioned why the final bill was increased by such a large amount, the owner did not give a reasonable explanation that we felt was acceptable . We reluctantly paid the final bill under protest.

Came out to give estimate on replacing front porch steps. Jared sent a msg thru Yelp giving a price…read more($4,400) and offering to provide details and plans.

Good communication and very professional. In the end, went with much lower bid but would…read moreabsolutely consider on another project. Very detailed bid.

Just finished a project with granite countertops and a ledger stone fireplace and went here the…read morefirst time this time. Got a great price and they did a great job with everything, it looks wonderful.

From the owner: We Specialize in Ceramic,Tile, Granite, Marble, Quartzite, Engineered Materials Counter tops,…read moreKitchen & Bath Remodeling

I received a call from my old neighbor, Brenda and was told she had hired this company to do some…read morerepairs for her that were not done correctly. I ended up driving out to her house to take a look at what was going on after being told Elias would not respond to her calls after missing an appointment to come see what went wrong. When I got there, she showed me what he had done. He had replaced a leaking 90 in her pipe going to her hose bib. She explained that when she turned on the water shutoff to the pipe, she could hear water running. When she went outside to check there was water pouring out of the wall. I took the paneling off the wall and noticed he had caused a compression fitting to loosen when he put a 90 SharkBite in the leaking 90's place. As a contractor myself I understand these things happen, the problem I have is, he would have known there was a break if he would have turned the water back on to the pipe. He obviously did not check his work after, because the compression was not even attached anymore. After fixing it, I turned the water back on and the 90 was leaking. I noticed that it was never even seated the entire way. A quick push and it was back together. I also noticed that the pipe was dangling and allowing the bib to spin now that there was a SharkBite attached. I attached a pipe hanger as well as screwed the bib to the wall. Any contractor worth his salt would have at least checked his work and fixed the problems he created. I would not recommend this company.

Tried to get them out to our house to get a quote and no-showed twice. The first time we at least…read moregot an excuse 20 minutes after the scheduled time. Didn't hear anything the second time. Don't waste your time, very unprofessional.