They replaced some grout in my large kitchen. They were prompt and knowledgeable and responded to…read moremy questions and concerns.

Thank you Terrapin Tile for making my backsplash dreams come true. Tom even cut out behind my stove…read moreand gave me a spot for my oils and spices. I love it thanks again!!

One of the worst experiences I've had with any vendor in my 25 years in Ithaca. Went in and spent a…read morehalf hour getting advice from Susan on choice of wall tiles for partial kitchen remodel and was advised on selecting particular tile. Susan also advised me to first wait for them to order a sample tile before I placed my order and advised me that the sample should be in in a few weeks. Two months later, when I had heard nothing back, called in. After finally getting past their terrible voicemail system that constantly told me it had not yet been set up so no messages could be left, I finally spoke with salesperson who told me Susan would get back to me in a few days. Two weeks later, still no call back, left both a voicemail message and sent email to Susan's attention. Now one month after that, still no call back, no reply to the email... nothing. What a huge waste of my time and a needless delay of two months for no reason whatsoever. Fortunately, I wrote down the tile manufacturer's name and was able to finally contact the manufacturer directly to proceed with my order.

My total kitchen remodel is completed! But it would not be as beautiful as it is without the…read moreassistance of this wonderful staff! Cindi found me just the perfect slab of soapstone for my countertops and Susan found just the brick floors I was looking for. The entire process was very easy and Cindi kept me updated constantly about the timing of the shipping and installation..they even stored it there until I was ready. Steven and Jacob didn't an amazing job on the countertop installation and even sealed the stone before they left. Cindi reached out the next day to check in. I'm not sure about the crappy reviews other people left..but this is the second time I've bought from them and I've been beyond happy with this store. Thank you so much to the wonderful team from All Stone and Tile..you're the best!

These folks are fantastic! They were kind, gracious, professional, and the end product of a tiled…read moreand carpeted hall entry, is stunning! They were so kind and helpful through all my changes of plan, I couldn't have asked for better support -and very reasonably priced!

We did a major remodel at my home and worked with Osborne on the flooring for 3 bedrooms, 4…read moreclosets, living room, dining room and kitchen. Working with them to pick out flooring was a breeze - the staff was so kind and helpful in store. When we ran into a snag due to a manufacturer's error - *not* the store's - the staff went above and beyond to help us find additional flooring to meet our rather tight deadline. The installation took 4 days with two guys at my home, working around 5 other contractors, kids doing school remotely and 2 cats. They were good natured, flexible and a lot of fun to work with during all the chaos. Most importantly their work is immaculate and I couldn't be happier with the end result! Osborne has customers for life now!

Upscale completed a renovation of the fireplace and staircase which are the centerpiece of our…read morehouse. The project involved tricky design and construction issues and was complicated by the fact that there were certain elements that we did not want to change. Upscale worked with us to develop a vision and a specific plan - from the major elements down to the trim - and implemented it beautifully. The results are outstanding and the process of working with them was transparent and hassle free. We highly recommend!

Upscale has recently completed the renovation of a large bathroom in a sorority house with multiple…read moretoilet and shower stalls on the Cornell campus. I serve as one of the alumna volunteers supervising the project. Upscale did a fantastic job - from design, through demolition and to final completion of the project! The design focused on the finishes and fixtures that were within our budget, and we were promptly notified us the few times a particular item was no longer available and were provided with a good substitute. The demolition was down to the studs and the entire room was rebuilt from there. As promised, the work zone was kept clean, with trash removed nightly. The project came in on time and the finished job was perfect! I spent a great deal of my legal career as a commercial real estate lawyer and have been involved with a number of construction projects for clients, as well as my own. This was the most perfectly finished construction project I can recall. The work was done precisely (including loads of tile work). There were NO punch list items at all. I cannot recommend Upscale more enthusiastically.

Highly recommend Upstate Terrazzo Restoration!…read more My project was a stone fireplace hearth from our family home of over 50 years. I attempted to give it a good cleaning and used the worst possible products, causing damage to the stone. Also got some bad advice from a tile store on how to fix that, but only made it worse. They also had options for replacing the stone. Not what I wanted. I turned to Upstate Terrazzo Restoration. Devon took the time to listen to why I wanted to restore the original stone, preserving the memories of 50+ yrs. of family gatherings & celebrations. He explained that some of the imperfections could be fixed & some could be improved, and proper future care of the hearth. I was updated all along the process & every visit was on time. I am very pleased with the outcome. They earned 5-stars. If you're looking for stone RESTORATION, you want to call Devon.

From the owner: "Upstate Terrazzo Restoration provides Upstate New York with the best and most reliable Terrazzo &…read moreNatural Stone Restoration services. From minor tasks like deep cleaning and buffing to advanced diamond Grinding, Honing, and Polishing"

I had the best experience with S&S flooring. Scott is a true professional with the utmost patience,…read moreattention to detail, and perfectionist discipline to his craft. When other companies turned me down due to no availability, Scott squeezed in our kitchen floor project on the weekend even though that meant him working 7 days a week. It's clear that this is a family business with the passion for the trade as well as the "mom n pop shop" customer service and delivery of high quality for a very reasonable price. I will absolutely use S&S for all future flooring projects without hesitation, and so should you.

Stop looking! If you found S&S and Suzanne, all your problems will be solved with great quality,…read morereasonable pricing and superb customer service! I discovered them a year ago when I was desperate to get a basement carpeted. They came through quickly and with great pricing. This year I needed to recarpet an entire apartment after a tenant of 18 years moved to his own house. I went back to S&S and Suzanne and As usual they did a superb job, in a short time frame at a reasonable price. She is terriffic! A problem solver, wonderful to deal with and very reliable. She deserves 10 stars not 5. If you are looking for someone to do carpeting and/or flooring work in the Ithaca area, stop looking: use S&S!

They redid the grout in our shower. No job is too small for them and we are grateful! We will be…read moreusing them going forward for any bathroom or kitchen needs.

From the owner: Do you have a project(s) you have been pushing off and you don't know where to start? Hampton Tile…read morewould be happy to help you make your project(s) become a reality! If interested in seeing more of our work, please visit our website & follow us on social media (Facebook, Instagram & Nextdoor).

We had two awnings installed by Carl at Results Renovation and Repair, and have been absolutely…read morethrilled with the outcome. Carl took the time to work with us closely on the planning phase, so we could balance our budget with the available options and we ended up very satisfied with our selection. He listened to our needs and made sure we would be happy with what we got. There was never any hard sell and it was clear his top goal was customer satisfaction. By chance, the awning manufacturer moved to a different state around the time we ordered the awnings, and Carl was very good about keeping us updated on the timing of expected arrival, as well as any other unavoidable delays...one of the things we value most in a contractor is clear communication, so that we know what to expect, and Carl always got back to us quickly, kept us up to date, and we were never left wondering about anything. The installation was quick and the workplace completely cleaned up afterwards, and he came out for an additional visit promptly when we had a concern about the installation, making sure everything was perfect and to our satisfaction. I wish I could give more than 5 stars! You will not go wrong working with Results Renovation and Repair.

Results Renovation & Repair is everything you want in a contractor. They are reliable, diligent,…read moreshow up when they say they will be there, quality work, friendly and easy to work with, flexible in adjusting to your needs and wants. Excellent company. I don't think there is another contractor I can give high marks to save this company.

Penn Granite is the absolute best in our area. I use them for all my rentals. The customer service…read moreand installation personnel can not be beat. More than helpful to lend a hand. There is a granite facility closer to my town however I always bypass them for Penn Granite because I know I will he getting better prices with superb service!

From the owner: Penn Granite and Stone is the leading supplier and fabricator of Granite, Marble and Quartz…read moreCountertops in Binghamton and Johnson City New York. We specialize in, but are not limited to, granite kitchen countertops, bar tops, bathroom vanities, tub decks, fireplace surrounds.