UPDATE ALERT! THIS…read moreCOMPANY GETS ZERO! STARS! The woman who answer the phone and rides with her husband is the most rudest woman I have come in contact with in a long time. She didn't want to answer any of my questions she said I was asking too many questions concerning my air conditioning unit. She tried to force maintenance service on me when all I wanted was my unit fixed at the time. She refused to let her husband fix my unit. He was going to FIX IT. SHE TOLD HIM NO! You are not fixing it. She wanted me to maintenance done now and without me getting maintenance done I could not get my unit fix the drain was clogged, they saw a problem. So she stormed out the door tracking all kinds of dirt on my carpet as she left and said she would bill me , really please this company is a two person company her customer service was unacceptable. ttwice before going to Lucas air! UPDATE ALERT! So Lucas air responded to my review and told 95% lies. 1. As we all know the weather has been chilly and my air was off for over 24 hours so I did not continue to run my air. 2. I NEVER got irate with Lucas air, Lucas Air got irate with me because they wanted me to purchase a maintenance package instead of unclogging MY drain. 3. The only truth in Lucas response was my carpet was wet, that's how I found out my furnace was leaking. 4. I CALLED MY home warranty company, reported the very rude and unprofessional service from Lucas Air, they sent out a new company the very next day and the new company fixed the furnace with pleasure and did all necessary maintenance that needed to be done to the furnace, added a easy access drain spout so the clog could be prevented in the future, ALL COVERED! Luca Air got a PARTNER VIOLATION AGAINST THEM FROM MY HOME WARRANTY COMPANY BECAUSE THEY REFUSED TO FIX MY FURNACE WITHOUT ME PURCHASING A MAINTENANCE PACKAGE FROM THEM. That speaks for itself.

almost any other company would be better than trying this one…read more Lucas Heating was dispatched by through our home warranty plan. they were very rushed while here. they rushed out leaving all their van doors open, had to run down the road yelling at them to stop. they superficially added a small amount of Freon, changed a battery and a filter. they did NOT assess the condensate trap line which should be an automatic trouble-shooting items as it needs annual maintenance. so guess what, 90 degrees outside this week and my AC still does not work. but wait, it gets better. Shantel called around 8:30 this evening. She wasn't responding to the curt but polite voicemail I left. She needed model and serial # because her techs forgot it. she then proceeded to argue with me that they added Freon and it freezing over can happen, despite my trying to describe the condensate trap. I offered to send a picture and email the info she needed, she pushed me to "just go out and read it to me". when I refused and said the techs can get that info when they come actually do their job (in a heated voice but not cussing or screaming) she stated I could get a different contractor because she doesn't deserve to be talked to that way, then she hung up on me. ..... what way, by a customer wanting quality work or them to stand by their work? to say I'm hot is, well, literal. it is still 85 in the house and is only going to get worse over the weekend. UPDATE: home warranty company filed a partner complaint against this contractor. UPDATE 2: I most certainly did NOT get nasty. You declined the opportunity to slow down and communicate via email. You want the model and serial # right then. it didn't matter what I was doing, you repeatedly asked me to go outside to get the info. the filter needed changed but was not dirty enough to cause a problem. the batteries were irrelevant as the thermostat is being replaced next week. hey but thanks for having courtesy enough to talk to your customers. PS the claim wasn't denied, they assigned a different contractor and accepted my complaint against you.

Josh came same day and exceeded all our expectations. His communication and knowledge was…read moreexceptional. Reasonably priced. I highly recommend Josh and his company.

When we moved here, 14 years ago, we didn't know a soul & our internet wasn't hooked up. We took…read morethe recommendation from another contractor for an A/C company. They were the worst. Lied to us at every turn and now, 14 years later, we got rid of the junk they sold us. Above All Heating and Air Conditioning is everything the other company wasn't. Honest, fair, hard-working and punctual. I doubt we'll find any empty beer cans around like we did with the first company. The Above All crew showed up ready to work and that's all they did for 6 hours. And they worked well together, answered my questions patiently cleaned up after their work was complete and treated my wife and I and our home with respect. I highly recommend this company.

My father was experiencing issues with his HVAC - he said it wasn't turning on. He initially called…read moreanother company who charged him $800 to replace his thermostat, and told him he needed an entirely new system which would cost approximately $20,000. When I found this out, not only was irate, but I sensed shady business tactics. I referred him to Comfort Systems, who I have used in the past. The person who visited my dad diagnosed what was going on and figured out he needed a new capacitor, which he replaced. Not only did he save my father, who is elderly, from being scammed, but he spoke in plain terms and explained everything clearly, which made my father feel at ease. Furthermore, my dad was paying an additional $400 a year to this other company for a maintenance agreement, which Comfort Systems offers for half that. Clearly the other company took advantage of an elderly customer. Yes, I understand some of these issues can be taken care of on our own for the cost of parts, but not all of us have the knowledge or the confidence to be DIYers. I don't want to name the other company, but Comfort Systems operates with integrity and respect and their pricing is more than fair. There is no need to call any others. Highly recommended.

Have interacted with Comfort Systems for two issues. Both times I found them helpful, communicated…read morewell, and kept me informed on the resolution. Great experience and would highly recommend.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read moreA-Quality says it all, from the office staff, to Sean the estimator, and Paul and Brandon the installers. They showed up on time and wore COVID Protection and booties. Paul asked if I had any special instructions for them or any concerns and we discussed them. Next, I showed Paul the access route to the work area and they put drop clothes down. Paul asked again if I had any questions. Then like "ninjas" they began to remove the old units and install the new units. Once they completed the work, Paul took me to new unit. He explained what they did, how it worked and asked if I had any question and answered all of them. Paul said to call them in the spring and they would come back out, because at 47F they could not start up the A/C. Paul walked me around the install and asked again if everything was satisfactory with me, quality cleanliness, etc. I approved. It's all in the name "A-Quality, reasonable pricing and top notch work. I was a commercial construction contractor for over 40 years and had over 60 employees at times and Hats Off to Paul, Brandon and everyone at A-Quality Heating. Thanks for a Great job from everyone! Have a Happy New Year! Gary Houck at Finksburg,MD

Terrible customer service! They advertise an emergency call…read moreout, then they text you saying that they won't be coming that day, even though they promised to be there within an hour when you call. No apology, they don't give a damn about their customers. In the troubled economy, use someone who wants your business!

Excellent customer service! Office staff very polite, service men are on point and polite. Left…read moreplace very neat after job was completed. All around knowledgable. Work guaranteed! Owner answered phone when I called! Listened to my frantic self explaining what was wrong. He calmed me rather quickly and had someone out in no time. Won't use any other place. Have used them twice and I know being homeowner, it won't be the last!! :) Highly recommend!

Called for a last-minute shutoff valve replacement and was really grateful they put me in quickly…read more Despite some of the negative reviews below, I couldn't be happier with David and his work. He was energetic, attentive, and communicated clearly. His knowledge and quick analysis got the job done within 40 minutes. David went above and beyond by offering realistic estimates and advice for future projects. I also appreciated the military discount and the genuine respect shown. Overall, high-quality service from start to finish -- very happy.

This company has heart. My air conditioning broke at the worst time. I thought I was going to have…read moreheat stroke. There was no question I needed a total replacement. Chris and Jason came up with the best solution for my situation. They squeezed me into their schedule as they considered my situation an emergency! They were amazing technicians. The quality and value I got was outstanding! The price was more then fair. No question, they will be servicing my HVAC every six months! In my opinion, there its no better HVAC company out there.

We are in the process of moving out of our home that we have recently sold and needed some work…read moredone to our HVAC system . Today Air was awesome! They came to my home and fixed our issue. We had a clog in the unit which needed to be resolved before selling. They also gave us additional recommendations that could be useful in the future for the buyer. I especially appreciate their professionalism and integrity. In the chaos of my homes selling process I mistakenly paid twice through my phone for the services. I called Today Air and explained, in which they refunded me immediately for the extra payment! They even went as fast as calling me the next day to ensure my refund was returned to my bank! I truly appreciated that! I will definitely do business again with Today Air!

We had used cozy heating and air-conditioning for our primary residence and when we had an issue…read morewith our beach house we knew exactly who to call. Jon came out and spent a good amount of time going through our system as well as our home and all the returns. Jon then went home with the measurements and sent us a detailed plan on how to fix our issues. He suggested we converted a single zone propane system into a duel fuel propane/heat pump system with zoning and also suggested that we relocated the return on the stairwell wall into the ceiling in order to dehumidify the loft area better and added the supply in our loft area that was Adjacent to three bedrooms. These bedrooms and loft are on our second level! Jon and his crew work diligently during the whole demolition of our original systems and install of the new equipment plus some ductwork that was needed. John is friendly knowledgeable and treats your home with respect making sure dust & trash are picked up and removed to lessen the impact on our day to day lives. Please do yourself a favor and give cozy heating and air conditioning I'll call they may not be the largest company but it is one of the few companies that I have found lately that actually listens to your concerns and addresses them in a non-technical manner so that you can completely understand not only what the problem was but clearly understand what the resolution will be in fixing it. I wish I could give them 10 stars thanks again Jon

They never showed up for their appointment!! I reached out to them and 6 hours later he said omg i…read moream so sorry i forgot. They didn't remember they missed the appointment. The seem very unprofessional and disorganized.

After prior poor experience with Michael & Son, called American Mechanical and they helped me over…read morethe phone! Discovered there was empty battery pocket. Able to place batteries and get it working. Since it is hardwired and working without.batteries for years, they will come.out in the a.m.tomorrow and analyze what is going on. But I have heat today and tonight in the meantime! My new favorite HVAC company!!

I needed help installing window ac unit in an unusual application, a camper; and since they dont do…read morethis type work they were kind enough to recommend me to someone else. Many companies wont do that. But they did.