Excellent customer service! Office staff very polite, service men are on point and polite. Left place very neat after job was completed. All around knowledgable. Work guaranteed! Owner answered phone when I called! Listened to my frantic self explaining what was wrong. He calmed me rather quickly and had someone out in no time. Won't use any other place. Have used them twice and I know being homeowner, it won't be the last!! :) Highly recommend! read more

Called for a last-minute shutoff valve replacement and was really grateful they put me in quickly. Despite some of the negative reviews below, I couldn't be happier with David and his work. He was energetic, attentive, and communicated clearly. His knowledge and quick analysis got the job done within 40 minutes. David went above and beyond by offering realistic estimates and advice for future projects. I also appreciated the military discount and the genuine respect shown. Overall, high-quality service from start to finish -- very happy. read more

We requested service for a burst pipe and they were able to send out David that day. He fixed our issue quickly and the whole issue was resolved within hours. The price was fair and service was excellent. read more

I recommend this plumbing business. I have used them a few times now. I've always been satisfied with the job. They've done the price, and their quick response. Today, David, my technician, was able to get my job in and done in under an hour, which saved me some money. I appreciated his thorough quick service. read more

ALERT! This company charges more than what they tell you up front. I was given a quote of $190.00 per hour for a picture of where my sewer was clogged. Two service men arrived, the bill added an additional $95.00 per hour for the second "helper." The total per hour was $285.00! They did not give me progress information as I had requested resulting in more work than the pictures of the location of the clog. You decide if they are reputable company. read more

David did my backflow test for Anne Arundel County and he was incredibly informative and efficient.

I had a new disposal put in, and our guy took care of business quickly. He explained what had gone wrong, and cleaned up afterwards. The price seemed fair as well. read more

I called yesterday re a main toilet that was not draining. They offered me an appointment today - points for understanding the nature of the problem and for the rapid scheduling. Dave notified me he was 30 minutes away and en route to my house. He was on time, dressed cleanly, and was friendly and professional. He set about the work and within 10-15 minutes the toilet was flushing properly. The service charge was reasonable. I've been a client of Chesapeake Plumbing in the past and am glad I turned to them this time. I can easily recommend the company and their work. read more

Chesapeake Plumbing is efficient and professional - I called to have a well trol tank replaced and relocated with a filter system added I was pleasantly surprised to have same day service and job completed in only a few hours . Jake and Bill worked thru obstacles for a very nice installation I recommend Chesapeake Plumbing for an honest job read more

Had to call Chesapeake Plumbing because I had an issue with a different company that had previously come out to look at my problem with toilet leaking down into basement and created mold. Chesapeake plumbing came out same day that I called, were extremely friendly, found out that there was a much bigger issue than we originally thought (and I was so glad because I would have right back in the same boat if not) and they fixed the problem and were on their way. I was so impressed by how courteous and prompt they were. Even calling me to tell me they were on the way to the house. I would definitely use them again. read more

I called Chesapeake Plumbing due to a clogging problem another company could not effectively fix. Easy to schedule and came right on time at the early end of the scheduled window. The technician discussed the problem with me before bringing in his equipment. We talked about the problem, the price, and the limits on what he could do -- he even suggested finding out if the previous company provided a warranty and might come back out for free. The results are actually great. The drain works better than at any point since I have been in the house -- almost 13 years. I down-graded a little bit because it was expensive (more than other places I have used). But I am happy the result. read more

Chesapeake Plumbing is the BEST! Joe was on time and excellent service. Joe is a wonderful plumber. He explains the issue he finds and what needs to be done to fix it. He is thorough, kind, honest and knowledgeable. We live in a house that was built in the 1950's. Many items are original. He has taken care of different plumbing issues 2 separate times. Each time we have been very pleased. I HIGHLY recommend this company and Joe! read more

Did an excellent job. They were running late and still came after 5 o'clock . Repair of toilet valve.

John and Ricky did a great job installing our kitchen sink. It was not quite as straight forward as we'd expected, but they made it work! So pleased! read more

The staff at Chesapeake plumbing were great from the office to the field. They kept me informed and were very responsive. The workers arrived on time and were very courteous. They fixed my plumbing issue and gave me a lot of helpful tips. My water bill has came in since then and what a difference. I have recommended to my family and friends without hesitation. read more

I've lived in the area for almost 6 years and Chesapeake Plumbing has ALWAYS been my go to plumbers! I have always received excellent customer service, really courteous plumbers, and prices (I feel) are reasonable. Services that they've completed over the years: leaking pipes, garbage disposal and toilet installation, and just replaced my water heater. read more

Chesapeake Plumbing came to.my house today to snake the drain in my kitchen. The plumber busted my pipes. He had to bring in another plumber to help him fix the pipes. Then charged me labor for 2 plumbers for the tune of over $600. Totally unacceptable. Would give zero stars if I can. read more

If there was a way to title of my review, I would call it: " The robbery in in the daylight or the laziest plumber we ever hired" Never wrote any reviews. But this was such a bad experience that I would like other people in my area to be aware. We decided to use them since they are local company in Pasadena and we live in the area. I placed work order for the day after Thanksgiving for plumber to come out and replace the kitchen faucet. The plumber John came out in timely manner and walked straight into the kitchen and announced within 5 seconds that the faucet we bought is not going to fit in place of my old one. Okay, I bought the wrong faucet. My mistake. I offered the plumber to run to Home depot which is 2 minutes from my house and grab another faucet so he can put it in. John told us to order faucet from online stores. Then he kept talking and talking for 30 minutes about the wrong faucet that we bought. We asked him to fix at least the little drip from the old faucet, to which he replied that this will cost more than the old faucet (to replace a worn out washer on the faucet?). I thought he just gonna leave. But he went to his truck and spent another 5 minutes to write us a receipt of $135. For what????????? I called the company and they said they will charge me again at least $120 to come out. WOW. The "plumber" John did not do anything. If this was honest and decent company, he would have told me upfront that he has to charge me and offered me option to run to Home depot and exchange the faucet since I am already paying for the 1 hour of work anyways. Instead he chose to spend 30 minutes telling me to order a faucet online, spent 5 minutes writing receipt and left bunch of dirt from his boots on my carpet. read more

Did a great job diagnosing our water pressure problem. Plumber definitely knew his stuff and fixed the issue quickly and efficiently. Great service and very professional. Service was on 10/6/16 in Arnold MD. read more

These guys know what they are doing. They figured out what was wrong quickly, they fixed it without any hassles, they showed up when they said they would, and they didn't leave any mess behind. They gave me advice about a simple fix on another issue that I could do myself that another contractor said would be hundreds of dollars. I would contact them again not just for repairs but also for an opinion. read more

We recently had work done by this company and I highly recommend them. From the first call through the completion of the job the people at Chesapeake Plumbing were excellent. They were professional and got the job done quickly. read more

Awesome. Great customer service when I booked the appointment and Jimmy also goes the extra mile. Very happy!

Worst contractor ever. They were caught sleeping on the job and the quality of installation is very poor. Each of my toilets are installed a different distance from the wall, and the ones that are too far away all leak. I have to have most of the shower diverters reinstalled (and have to redo the tile around them) because they were put in improperly. They left one of my tubs leaking due to poor installation and refused to come fix it. Stay away from them if you want the job done right. read more

Chesapeake Plumbing is a dishonest company. I have had a leak in my bathroom and before I chose to hire them I tried to properly vet them. I told them about my leak and asked if they did drywall repair. I told them that the cabinets needs be removed to see the plumbing. I specifically asked will I get a complete job to get this done, I was assured that I would. After there installer was already there for an hour he calls me to discuss the project and then I find out that they don't do caulking or drywall repairs. I said I asked for a complete job, it's fine that your company doesn't do it but why say that you do to get a job? Be honest in the first place because I wouldn't have hired them. He suggested that I replace the wax ring and tighten the shower arm, they did that and left. That did not work and I still have a leak. They are saying it may be the caulking. They did not remove the cabinet to check the pipes for leaks. Now they are charging me almost $300 to replace a wax ring and tighten shower arm without fixing my problem. I talked to the owner to tell him my concerns and told him my vetting procedure. He flat out called me a liar and accused me of trying to get out of paying my bill and threaten to call the health department. If they did not lie to me in the first place and promising me a complete job I would have gotten someone else. Do not trust these people they will lie to get a job! read more

I called three plumbers to quote replacing all the piping in our home for 3 baths and a kitchen. I hired Chesapeake Plumbing because of the owner seemed to be knowledgeable and they had office staff with some tenure. I figured you don't get to be a sustainable business without quality field work. Today I paid them to leave for the last time. They left the jobsite (our home) filthy during the work. They didn't know how to set a bathtub. The last straw was fixing a leaking drain. I found dirt on the inside of the union that was removed and a broken coupling from over-tightening. Pipe dope was used to seal the threads. Its plumbing 101. The threads don't do the sealing. read more

I contracted with Chesapeake Plumbing to divert rain water away from our home and to repair a French drain. The work was not completed as agreed to. The work performed to divert water away from our home backed up a couple of weeks later and resulted in all rain water diverting into our basement. Also, the French drain works worse now. When reporting the issues to the owner I found him very rude. I asked for a refund and the owner of Chesapeake Plumbing refuses to acknowledge that his crew did anything wrong and attempts to place all of the blame on us, the home owners. They have an additional complaint on the BBB web site in which they also place all the blame on the home owners. I advise everyone to avoid this company at all costs. read more

Chesapeake plumbing is a great company to deal with. They are friendly, efficient and time sensitive to your problems. They arrive on time, get the job done and charge a fair and reasonable price. I appreciate good customer service, It is becoming increasingly difficult to find. Nice to know companies like Chesapeake still exist in today's marketplace. read more

If 0 stars were an option, that's what I would rate Chesapeake Plumbing. This company came to me via American Home Shield Warranty. Each and every contractor AHS has sent to my home has been lame, incapable and completely unprofessional. I own my own business, I would be ashamed and embarrassed if any of the representatives of my business delivered the complete lack of service all of AHS contractors have delivered to me. Chesapeake Plumbing included. DO NOT USE THEM! read more

I would recommend Chesapeake Plumbing . They have done work for us on more than one occasion. The office staff is friendly and the plumber who came out explained everything and made sure we understood our options before he did the work. read more

Our new renters called one day to say that water was leaking from the bathtub overflow drain downstairs and through the vent. Since we live about an hour away I looked online to find several plumbers to call. Several never responded or had full mailboxes (one hasn't called back even though it's been over 24 hours). Chesapeake was willing to send someone out but when I started asking about the details of what the problem likely was, one of the staff explained the process, which sounded rather simple. I asked if this could be a do it yourself project and she responded yes (if you are handy). I really appreciated that they didn't steer me towards business to gain profit. So far we did try our own fix by replacing the gasket, and it seems to be working. If not, then I've reached my limit if what I personally would do without a plumber and will call them, as I appreciated their honesty before. I give 4 stars based on their helpful conversation - though I've not yet had anything serviced by them. read more

I have never written a review before and I am not the type of person that complains. But chesapeake plumbing came out to my house a month ago and completely destroyed my kitchen. They were supposed to be putting a salon sink in for me using my kitchen sinks plumbing. All seemed good when the plumber left, until two days later my kitchen sink started to leak and flood my kitchen. I called chesapeake and they sent someone out. He literally spent 2 seconds tightening something and claimed the problem was fixed. The next day it began leaking again only worse. I called them again, they sent a different guy out. He was rude and acted like I was wrong for calling. He said it was not their fault and had nothing to do with what they had done the week before He of course said they could fix it but it would cost us... I had a budget of $700 for the services I received. Had I known they would completely destroy my kitchen and cost me hundreds of dollars I don't have, I would've never gotten this sink put in in the first place. After the second man left it continued leaking off and on for 2 weeks but we just dealt with it. Yesterday my dishwasher stopped draining, now my kitchen sink will not drain. And then I walk over to my salon sink to find it completely backed up to the brim with dirty water and that also will not drain. My kitchen is not even usable at this point, neither is my dishwasher or the sink I paid $700 to have installed a few weeks ago. I am waiting on a call back from Chesapeake plumbing and I expect the problem to be fixed free of charge considering this is solely their fault and I had no issues with my kitchen sink, or my dish washer prior to them coming I will gladly change my review if the problem is handled accordingly. read more