Buyer beware! Ask for a detailed written estimate before the work. After the work is done, they do not give you an itemized invoice so you don't know the exact parts installed and how much time was charged for labor. When asked why they don't provide this, they say they are a service company and this allows them to avoid collecting sales tax. I don't know what that means. The quality of the work was very good and the person was very courteous. Based on the hours worked, I do feel like I was way overcharged and the lack of a detailed invoice may allow them to charge whatever they want at their discretion. My error was not scrutinizing from the beginning because I just wanted the work done. Lesson learned for me but proceed with caution. read more

I was serviced the morning I called. Darren did a great job explaining what needed to be done with some different pricing options. The work was completed the same day. I highly recommend Priority Plumbing. I have had their services previously. They are competent and extremely professional. read more

Called this company on a Sunday evening, and Dustin come out very quick to help solve the clog that we had. He was honest, friendly, and kept us in the loop the whole time to what steps were being taken and what the problem was. They discovered a bigger problem within our line and came out and knocked the job out. Zach and his team do great work and are reasonably priced. They kept us informed throughout the whole process and we knew we could trust their word. I highly recommend this company to anyone. They hooked it up! read more

After a lengthy rainfall I was having some trouble with leakage coming through my master bedroom ceiling drywall. I threw out a project quote request on Yelp to a few different plumbers, and Zach from Priority responded quickly and succinctly. Although I was worried about getting a quick turnaround from my project request, Zach was able to shuffle a few projects around and come by same day to do an inspection and assess what the problem might be. Turns out that a roofing job I had done a few months back wasn't quite stopping moisture from coming through the roof so I would need to follow up there, but Zach was able to explain the situation clearly and give me some next steps on how to approach the issue. His team was very easy to work with and worked quickly and quietly, which I appreciate. Will look into seeking more work from them in the future as the need arises. read more

Had a slight leak that was dripping on to the next floor under my bathroom. I reached out to Priority a little late in the evening and the response was very quick. Not only was the response quick I was able to get an appointment early the next morning. Zach and Tim was sent out to me to fix my leak and these guys were on it. They were Respectful, Knowledgeable, Prompt and full of Wisdom. Both of these guys didn't just fix the issue they also went beyond by explaining what they were doing and why, to follow up with any benefits or things to look out for in the future to prevent my issue happening again. I honestly couldn't ask for better customer service, from the initial contact to getting the job done. Thanks Priority Plumbing!!!! I will be calling again. read more

Follow up review for our initial issue of needing our pipes snaked. After the issue persisting, we had scheduled a day to have the lines hydrojetted but due to scheduling they weren't able to service our pipes that day. They did offer a complimentary snake to get us by until a day that worked better for them and ourselves. During the snaking, Zach did pull back a bit root ball and discovered we did indeed have root invasion problems, which he offered replacing a section of the pipes as a solution. We were given ample time to mull over the info between hydrojetting or replacing. Since hydrojetting was a temporary fix, we opted for the pipe replacement, during which they would descale the existing pipes once given access during replacement. They also offered to add in an additional clean out location outside the home in case we have issues in the future. They showed up on the scheduled day ready to work. Despite a small hiccup which delayed them being able to start, once they did they worked through the day to finish the job. They communicated clearly as they started each step, making sure to show me how the descaling worked in a removed part of the pipe as well as where the roots were invading. They also put back the dirt and removed portion of sidewalk the best the ground would allow, also leaving some extra dirt so that it would settle more level as time passes. I am very pleased to have found Priority Plumbing for these services. It can be a real headache to deal with these issues, but they were easy to work with and very quick to respond to any of our communications. I will continue to contact them in the event we have other issues in the future! read more

Priority Plumbing & Drain - Root ball that Zach, the owner, pulled back during complimentary snaking. - Plumbing Near Me - Pasadena, Maryland

TL;DR - These are the guys you want working on your water heater. Timely and reliable service underscored by professionalism. While conducting routine maintenance on our 20+ year-old water heater, the crew was courteous enough to answer what probably felt like a barrage of questions about how water heaters work. They even gave me a few pointers about where and how a tankless heating system could be installed in my house. When discussing the replacement of the expansion tank and anode rod, they kept me informed of the options and costs throughout the process and even taught me how to check the expansion tank myself. I will seek these guys out next time I have plumbing work to be done around the house. read more

Wonderful... they are on speed dial!!! I love that I have a plumber that I can call. Prices are reasonable!

I recently purchased a new home and needed to get something replaced asap. I also looked to have the toilets replaced. I reached out to a few companies, but Zach (the owner) got back to me quickly and with a fair prices. Zach was very patient, was upfront on the cost, and answered all of my 200 questions. He got me scheduled quickly. The day of the service, everything went great! Tim arrived, explained what he would be doing and got right to work. Tim had great humor and was easy to chat with. Once he was done he showed me everything and answered any additional questions I had! Even after the service, I had one follow up question for Zach and he got back to me the same day. Zach and his team are reasonable, on time, and worth it. I recommend them 100%. I definitely found my plumber! read more

Zach and his crew were timely, professional, and let me know the status of their arrival via text. They solved my problem quickly and gave me recommendations for the future to avoid my problem. They are very knowledgeable and respectful of property. I highly recommend them! read more

I have a close friend who is an incredible plumber and until I moved to MD from FL was the only one it trusted. Glad to say Zach and Priority Plumbing are top notch in service and skill. To anyone thinking they are expensive, try hiring a "cheaper" plumber, then still having to have Priority Plumbing come out to fix what the other company screwed up. Now that would be expensive. Save yourself the hassle and money and call Zach first. read more

100% Satisfied! This is an awesome company. We had our sump pump and basin replaced. The work was top notch and the price was great. Very friendly and excellent customer service! We highly recommend. Thanks read more

Great service and very friendly staff. Will definitely recommend and use in the future.

My garbage disposal stopped working. I have no plumbing knowledge so I reached out to several plumbers for quotes. Every business sent me quotes for $400 or more. This business went above and beyond by giving me suggestions on how to fix it before even hiring them. Their suggestions worked and I ended up fixing my garbage disposal without paying hundreds of dollars. I definitely recommend this business for any of your plumbing needs! read more

Priority was super fast in responding to my quote request. I was able to schedule immediately for my garbage disposal replacement. Priority was on time and very fast and efficient--the work was completed in half an hour. Kudos! read more

I had a leak under my bathroom sink and immediately called priority plumbing. I had someone at my house in less then 2 hours. They were virtuous on time and showed me what was going on. Thank you. read more

The team showed up on time and worked quickly. They were professional, respectful and took the time to explain exactly what was happening and made recommendations to prevent the drain from clogging again. I recommend the team and believe you will to. read more

Zach was totally professional in every possible way. He showed up on time, provided an honest evaluation of our options (for installing a new water heater), did not try to push one option over another, and gave a very fair price for his products and services. Installation of the new water heater was totally seamless...no complaints whatsoever with any part of the process. read more

Zach and his team responded in less than one hour on a Sunday! We had a weird drain blockage affecting two toilets. They were able to solve the problem and went the "extra-mile" by making sure the entire mainline was snaked clean. Honest, friendly, and totally reasonable. They spent a few hours at my residence and didn't leave until we were all 100% sure we had free-flowing drains from every point. Believe the 4 and 5 star ratings; they've earned it. I'll definitely use them again and recommend to anyone needing plumbing or drain help. PM me if you want to ask anything. read more

Great experience! Replaced our kitchen faucet. Would recommend Tim and Priority to anyone!

I recently had an issue with my toilet and floor. Dino and Tim came out when they said the would, explained to me the pricing and took care of the job. They were personable and made me feel at ease. I recommend this company read more

Thanks to Tim and Dino knocking out our water heater replacement. They were friendly, professional, and very punctual with their times. They got to work promptly, cleaned any messes even when I said not to worry about it and explained any questions I had. I'll be calling again for additional work I need taken care of here soon. read more

I was hearing water draining into the sump pump and wanted someone to take a look. I reached out to Zach at Priority Plumbing who responded right away and sent someone the same day. Tim was awesome, easy to work with and considerate - was able to diagnose the problem right away and fixed it same day. Price was transparent and reasonable for the job. Will reach out to them again. read more

Zach came over at about 730 pm and put our minds at ease over a sudden ceiling leak. He didn't charge us an arm and a leg for the after hours visit, and he clearly explained our options AND how we could try to repair part of the issue ourselves if we wanted to save some money. Then he checked a couple of other issues we've seen and gave some insight as to how to tell when to make repairs. He didn't hard sell us or tell scary what-ifs and I appreciate that kind of honesty so I think we've found our plumbing guy for future repairs. read more

Horrible experience. Zach did not shut water off to our house, a pipe broke, our kitchen flooded, our basement was damaged because water went into the basement., which cost us 600. He was late coming, did not respond efficiently to text, lied, tried to up the cost of the pieces of our new kitchen sink and did not show when he was supposed to to put it all back together. We had to hire another plumber. We were 6 days without a kitchen sink and dishwasher. read more

EXTREMELY grateful to Zach and his team. We had an emergency situation where a pipe backed up in our home causing flooding through our ceiling. Zach was out here immediately and spent a good part of his night working on the issue. They returned promptly the next day and did a wonderful job getting our pipe all fixed up. I highly recommend them! Zach also let us know that we could give him a call at any time should an issue arise! read more

Priority Plumbing was recommended to me by a trusted friend after 2 other plumbing companies failed to show up for scheduled appointments. They arrived on time, let me know they were on their way, fixed my issue quickly and cleaned up the worksite before leaving. Definitely would call them next time! read more

Very fast response to my request on a Saturday. Quoted a fair price in advance and that was exactly the total. Personable guys on the phone and Dustin came first thing Monday, which was great because we had to shut off the water over the weekend. Dustin even installed a bracket to stabilize a pipe that another plumber left unsecured. They made my job a priority and that was appreciated! read more

Contacted Priority Plumbing based on their online feedback. They did not disappoint! Zach was clear on their cost over the phone. Crew showed up on time and were professional throughout the visit. Calling in a plumber is not cheap, so when you find someone dependable and honest up front, you recommend them to anyone who will listen. Excellent job guys! read more

Zach and his team are fantastic. They're honest, efficient, and most importantly, they clean up after themselves. I highly recommend Priority Plumbing & Drain. read more

Cant go wrong with Priority Plumbing! Zac was very professional and personable. I needed someone to come out asap and they were there in no time at all to fix a clog. Their price was reasonable and a highly recommend them. I will certainly use them again! read more

I used Priority Plumbing to connect my fridge to a water line and to get a possible leak in the bathroom checked out. They did not give me an estimate before coming, but told me that the vast majority of their customers are happy with their prices. This should have been a red flag, these guys are expensive and have an attitude. They did a good job installing a new water line but it cost much more than I had anticipated (based on the time they spent and an hourly quote from another plumber). I asked them to come back because the water still tasted bad after a couple weeks. They argued with me, came over, and charged $95 for about 10 minutes of labor. It turned out that the fridge was the culprit for the taste (still needed to run more water through it) but they shouldn't have charged me for this. As for the possible leak in the bathroom, they dismissed the noise, so I'm still living with it. read more

Zach at Priority Plumbing came to our house on short notice and after hours. He was a lifesaver and fixed our shower quickly. Most importantly, he was friendly and helped us on the price considering it was an emergency visit. I'd recommend Priority Plumbing to anyone with their plumbing issues. read more

Came the same day I reached out to fix my shower. Very professional and knowledgeable! I'd absolutely recommend Priority Plumbing!