Dave is skilled, professional, and reasonably priced. I highly recommend him and would use his…read moreservices again. Thank you, Dave!

Dave was quick, professional and reasonably priced. I would use him again in the future.read more

Friendly, professional, and swift! Gave us a quote over the phone and then showed up about 30…read moreminutes later, which was refreshing. We got exactly what we needed at a good value, and didn't have to wait around, which is always a relief. Thank you!

Lost my key and fob and dreaded getting it replaced because they are so expensive. VIP got back…read morewith me right away and was super friendly. Great service and charged exactly what they said they would which was cheaper than the others. If I'm ever stupid enough to lose my key again, or have another need for a locksmith, I'll definitely use them again. Highly recommend!!!!

Everett McKim is as ethical and honest as it gets in local business. I called McKim's for a lost…read morecar key. He let me know exactly when he could arrive, how long it would take, and how much it would cost to make another key. When I called his competitor I said right away that this is a 2001 car and the key is a non-transponder key; just an ignition key. That competitor STILL replied that he would need to "take your computer out of your car....it's going to cost around $350 or more...." I said "thanks" and hung up quickly. So McKim's competition not only charges over TWICE as much, but is dishonest. Thank you, Mr. McKim for being a shining example of business integrity in Jeffersonville! Got my key in an hour, works great, I'm rolling again. Oh; and Mr. McKim charged me $10 UNDER the original quote. Great family business. Go to McKim's!!

Extremely helpful and reasonably priced, had a lock re-keyed and a new key cut for $10 all in less…read morethan 10 minutes. Limited hours

Our finicky door lock was cleaned and adjusted in under 10 minutes, but what I really appreciated…read morewas being given a detailed explanation and even some unprompted maintenance advice. The price floor for a housecall isn't going to be real low, but for the quality of work, professionalism, and the ease of coordinating the whole thing, it was worth every penny.

I broke a key to my mobility scooter and couldn't get the key portion out of the lock. I tried…read moreseveral different things, failing each time. I started to use my glu gun as Google said it would work. However, a little voice in my head said don't. Went by the Taylorsville Road store on a flyer. The man in the parking lot said good thing I didn't use glue as could have created problems, then took less than two minutes and got it out and sent me on my way. Will call them if I ever need any lock serviced.

Needed 2 key fobs for used car I just purchased. While the dispatch operators were rushed and rude…read moreon phone, the service technician they assigned was excellent (Gal). He provided a reasonable estimate before I booked him. He showed up early to appointment the next day and completed work promptly and professionally for the exact amount of his estimate. I would use Lan again for this type of locksmith work.

A handle broke off my storm door and I called LAN to see if they could repair it. A technician…read moreshowed up within half an hour. He had no identification and I should have asked for it. It took probably less than 15 minutes to repair the handle. All he did was attach the handle, not a new one, no other work done and it cost $280 and he would not take a check or credit card. Fortunately, I had that amount of cash in the house; usually I don't. He texted me a receipt but the company name is not on the receipt. NEVER again would I use this company and I agree with other customers. They are scammers, crooks. They were listed among the top 10 locksmiths in Louisville. They need to be taken off that list.

The first time we used this company, we found the owner to be highly competent…read more He replaced our look a few months ago and it fell off, so we called him to come out and fix it. He showed up a day late and when he finally arrived, 4 hours late again, he was aggressive ,accusing us of having another locksmith come over and they must have screwed it up. after we assured him we don't have a black book of locksmiths, he then accused of us somehow tampering with it. Then, right before I kicked him out of my office, he berated us again...it's a stinking $100 lock, at the end of the day not a big deal, but to be scolded and yelled at, is. Dont know what's going on, but clearly he has lost his marbles and I still have a broken lock.

I had him come and repair one lock and ended up paying around $300. He offered to oil the other…read morelocks and ended up doing work I didn't ask for and then charged me for it + I had to pay more because apparently I live just outside his service area even though I'm in Louisville. He didn't mention the extra fee when I set the appointment. The new lock malfunctioned after about a month and I had to order a new lock and pay another company to come out and replace it. When it was all said and done, I paid around $400. He seemed a bit under the influence of drugs too.

well, I have 24 hour service on their website but you call them and they say they don't open till 8…read moreAM. Would never use this company.

I was locked out of my car for 2days and was able to get in with another towing company just to…read morefound out my keys weren't in my car. I called Jeff towing and lockouts and spoke with Bernie he was very kind and nice from the beginning to the end. He got to me quickly and even cleared the ice and snow off my car before he left. Thank you Bernie! I know who to call if I ever need another key made.