I contacted 24/7 locksmiths, I was quoted 325.00.to buy a new fob for my car, it was 24 hours before they arrived and after 2 hours he calls me and says his associates will be there in a couple of hours and he will be there too. his software wasn't working and associate had correct software. I wrote the following to 3 bitches locksmith:
Once again I paid 358.00 for a job that was quoted to me 325.00. Out the door, you never mentioned an increase until the job was complete and my keys were held hostage until it was paid. The service guy told me his software didn't match up with my car but another associate was going to come over as he had correct software. He said the bad news was he was not gonna be there for a couple of hours. At no time did he mention a price increase, you both had opportunities to tell me that instead of: Oh yea I forgot to tell you he's more expensive with a stupid laugh. Then you act like your doing me a favor by knocking off a hundred dollars and still charging me tax and fees totaling 358.00 Now then there is the tip. You know how unhappy I was having to pay that much money for a 16.00 keyfob and 345.00 for your expertise in programming which incidentally is non taxable, so explain to me now what the fees are for and why I would give you a 53.00 tip after such nonsense. I never received an itemized invoice from you for warranty or anything else. Did you report it to my car fax vehicle history? If you want to be petty and not return the 15% tip. These are the questions you need answers and more documentation than a square receipt showing paid. Any grade school child can purchase a square reader for 9.00 at Walmart and create that. Finally if you don't do the right thing I promise to spend many times that and make it my mission to flood the BBB WITH WHOM NOT AFFILIATED, my strong suggestion that I wouldn't do business again and why, as well as post heavily on the internet ,create sighnage strategically placed in the community , supplier and trade publications with my review of your poor performance in the coming days, weeks and months
T. D read more