That moment when you realize you are going to need the services of a locksmith and your palms sweat…read moreand your heart races, that's what we recently experienced. We found ourselves unable to unlock the door from our garage to our kitchen. After trying to become amateur locksmiths with quality education from YouTube videos, we finally threw in the towel. We found this locally-owned company right in our Middletown neighborhood and they had good reviews on Yelp. Within 24 hours a most pleasant gentleman had come to our rescue and removed the rebel lock. He even helped my husband with advice and assistance on installing the new lock, with no increase in the quoted price. The charge was reasonable for lock services in the area and we would not hesitate to use their services again! The business is located on Shelbyville Rd near the Jefferson County Clerk's East Branch Office in Middletown. They offer a plethora of automotive, commercial, and residential locksmith services. They have 24/7 emergency hours and the office is open M-F 9a -6p, Sat. 10a - 2p, and closed on Sunday.

I'm surprised I didn't already review A Cheaper Locksmith. For the last 15 years I've recommended…read morethis company based on our periodic experiences. However, our last experience wiped all of that goodwill away. I'm only writing this review now because I have the promised items in hand. I truly thought I was not only never going to see the keys we ordered and purchased for two cars but that I wouldn't get my money back either. We needed keys for two cars so that we had security if we lost a key or got locked out. One was for an older Mazda and another for a newer Hyundai. We prepaid and waited for weeks and weeks for their arrival. Our weeks turned into months and even after being told our keys were ready, we walked out multiple times without them - super inconvenient after leaving work or school early to get our cars there (these keys couldn't be picked up without the cars). We asked for our money back at one point and were told that would be done. After waiting two months and checking for credits we had to visit the store again to ask for resolution. Did we get our money back? No. Did we finally get our keys, months and months later. Yes. Will I return? Absolutely never. Terrible customer service. I'll be asking my friends for another recommendation.

I have used cooks a couple times now. Once to help me get into my dad's home. He left the wrong key…read morefor me when he went on vacation and his dog was locked inside. And then I needed duplicate keys made for my RV. One of my keys they didn't have the exact match. So they tried cutting one for free and said try it and let us know if it works. Well it did! And we went back for another one. They are the nicest people to work with. Definitely recommend for all locksmith needs.

My daughter locked her keys in her car, along with the spare. Cooks showed up to help on a…read moreSaturday. Technician was super friendly and nice and had it opened in no time. Can't recommend enough!

Great service, fast appointments and great prices!! Call dave with your locksmith needs!read more

I was wanting a 2022 Bronco Sport key cut and programed. He didn't do it and recommended another…read morewho also couldn't do it. Turns out I have to go to the dealer. Dave did his best to help me and I used him before to make a key for my motorcycle which worked perfectly. Thank You Dave.

There isn't a key these guys can't duplicate. I'm talking house key, office key, P.O. Box key, and…read moreof course car key. Old ignition key or modern key transmitters. And they rekey homes and sell safes for good measure. Sadly, there's a downside. Cook's is closing this location and consolidating to their Louisville store. But if you're in a jam, it'll be worth the rive.

Julie was very knowledgeable. I was able to get every key I needed made quickly including a spare…read morefor my car that I have been unable to get made at other "big" stores that make keys . Thankfully she saved me a trip to the dealership. Highly recommend.

Absolutely fabulous service!…read more I contacted Ma's Locksmith Services during a CRISIS when my sister had broken her car key and needed help fast. From the very first message, he responded promptly and was incredibly helpful and reassuring. He had the exact key needed in stock (huge win), scheduled an appointment for the very next day, and came directly to the location to fix the car. The entire process was fast, smooth, and completely foolproof. In a moment that could have easily spiraled into a bigger headache, Ma's Locksmith Services made everything SUPER easy. He is reliable, responsive, and genuinely excellent at what he does. Highly recommend without hesitation!

Needed up one of my car FOBs trying to change battery. Was a bit hard to find a local area…read morelocksmith ( Dealers way too expensive ) left messages for a few locksmiths. Only one msged back, 3B. He said he couldn't get to me that day any longer but to msg him the next day with my location ( had dr appt ). He said he'd meet up somewhere as convenient for both of us. Sent him pictures and details of FOB and vehicle; he had in stock. Met up with him next day after my appt, worked out almost perfectly. Didn't take much longer than 20 minutes. He was nice, kind and professional. Tested everything out and I was off doing errands. A bit costly but cheaper than dealer.

I used this company referred through AAA to come reprogram a key to my car because I lost my car…read morekeys. Once arrived, he explained to me he didn't have any keys that had buttons on them, so I'd have to manually lock and unlock my door, at the time that was perfect, and he made me a new key without the buttons, and I was dealing with manually having to open the door. Ironically, I found my keys the next day, and him to ask if he could reprogram the keys would and I would be able to unlock my doors button. He was more than eager to make an appointment but told me he was going out of town and to call him back in a week which I did. Then he asked for me to send him where I work on a text message and he would arrange and come and reprogram my keys for free. I was like great since I had already paid over $200.. I spoke to him on the phone, multiple text messages never responded to me. I would've been glad to give him a five star review if he followed through with what he told me he was going to do for me, but he did not. I am now going to have to find another locksmith to see if they will reprogram so the keys can match and have to pay a couple hundred dollars.

Words could NEVER describe how appreciative I am to Ryan of Child of God Locksmith Services. He was…read moreprompt, professional, reliable, friendly, and AMAZING!!!! Ryan quoted me $75 to fix my lock, and ended up charging me LESS than that! He really is doing the Lord's work, by not overcharging people and being fair. Ryan is THE REAL DEAL! I am putting his number in my phone because I WILL use him again AND tell my friends to use his services, too!

Very responsive and easy to do business with. Ryan is very professional and has the customer in…read moremind.

They installed my front door Schlage encode lock. Did a thorough and fantastic job. Door has smooth…read moreclose and it looks original to the door. Quick and reasonable service. I'm very happy!

What a pleasant surprise to be treated like a customer and at a fair price. Zack came and replaced…read morethe entire assembly on our old home. He was clear about options and about pricing. He was professional and knowledgeable. Thanks to a competitor for not showing up As scheduled. we will highly recommend Klein and Zach to anyone