Have to give another amazing review for Shannon at Cookie Cutters. She has been cutting my kids hair for years and always does an amazing job. My 8yr old Autistic daughter will only let her cut her hair because she is always gentle and so amazing with her. We always recommend cookie cutters to every family! read more

Cookie Cutters Haircuts for Kids - Kids Hair Salons Near Me - Renton, Washington

1. They offer payment for five star google reviews; before you pay your bill they ask if you want to show them your five star review before paying. For this reason you should not trust their google reviews. 2. Our stylist was not skilled at helping a young child be comfortable. Was my two year old's first haircut. She did not talk directly to him, did not tell us her name, did not offer a chance to talk about what we wanted prior to getting him in the chair. Seemed to expect he would zone out to TV and that would be enough. He was uncomfortable and she did not slow down and go at his pace. We paid $50 for a 20 minute haircut. 3. The haircut is not good. It's incredibly uneven, and we said "just take off a little" and she went REALLY short. She did not pause at any point to see if it was too short and see if it was what we wanted until the end. I was crouched down beside my son helping to keep him in the chair, so we couldn't see that it was too short until the end. Not a lot of options to fix it once they've already chopped off way more than you asked for. All in all a very disappointing first haircut experience. Don't bring your toddler here, especially if they are nervous at all. read more

Brought my son in for his very first hair cut and we are definitely coming back. Everything went smoothly, from checking in to him actually getting his hair cut. La Ray was great, she was very patient and good with my son! Showed her the reference photo I had for my son's haircut style and she did a really good job. read more

Cookie Cutters Haircuts for Kids - Kids Hair Salons Near Me - Renton, Washington

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I decided to take my toddler here for his very first haircut after seeing the decent ratings -- unfortunately, I wish I hadn't. My son has fine, curly/wavy long hair, and I only wanted a simple trim: just a little off the ends and a cleanup of his bangs. While the stylist was friendly, the result was disappointing. His bangs were left thick, uneven, and choppy, with random long pieces still sticking out. The stylist seemed inexperienced -- she finished in just a few minutes and asked if I wanted anything else done, even though it was obvious the cut wasn't blended or even. I ended up saying it was fine just to leave and try to fix it at home myself. After waiting over two years to let anyone else touch his hair, I truly regret choosing this salon for his first haircut. read more

Walked out after waiting for 20 minutes after my son's scheduled appointment time while the stylist puttered around and chatted (not working on anyone). No acknowledgement, no "I'll be right with you." Meanwhile, another stylist was free and took a walk in. They told me they wouldn't take my son first because they had pre-matched him to the one stylist when making the appointment. Ironic seeing the reviews about how strict they are about their customers being on time for appointments. read more

We took our 17 month old to Cookie Cutters in Renton for his very first haircut and had a wonderful experience. Booking on their app was super easy, and we had the option of choosing which stylist we wanted. Stylist: I chose LaRay from reading other reviews and saw so many others recommend her, I'm so glad I chose her! She was so friendly, patient, and gentle with our little guy. She was also so quick with cutting his hair and still making it look exactly like the inspiration photos I showed her. Her lines were clean, and somehow everything was very even despite him moving around a lot. I was so impressed with her work! The environment is child friendly and clean. We had a 10am appointment and seemed to be the first clients of the day, and the place was spotless. Our little one loved playing on the playset/slide in the waiting area. He also loved sitting in a car while he got his haircut. Each station also had a TV, and LaRay asked what his favorite shows are and put Elmo on, which kept his attention for most of the haircut. Since it was his first, we purchased the 1st Haircut package, which came with a special certificate with a lock of his hair. The whole experience was so positive. We will definitely be back! read more

1 star for the service attitude! Kind of rude and impatient about the customer. Also indicated my son needed too much family help to get hair cut. But it's his first time for hair cut outside. He is nervous which is very normal. She didn't help with make the very young kid feel better but just use impatient attitude and tone. First time but will avoid her definitely in the future. I choose the any for the appointment. The women who helped cut my sons hair is with black hair and round face. read more

Left a Google review as well: My son has been going to Sharkey's in Bellevue for the last couple years, and the only reason I decided to take him to Cookie Cutters was because his old hair stylist had quit. And, Cookie Cutters is much closer to where we live. The appointment was with Samantha. In comparison to his previous stylist, Samantha was not very engaged with my son which I thought was odd considering that this is a kids salon. She didn't try to interact with him, just only telling him to "sit still" and "don't move." (We have come to Cookie Cutters before for a couple of our son's first haircuts, and it was OK.) Let's move on his haircut. First, she moved his neckline up further than it was normally. She said that it was because my son said he was ticklish when she was trimming it. This was not an issue with his previous stylist. After she finished, I saw that his neckline was far from straight so I asked her to fix it. Furthermore, the sides were uneven and jagged, so I asked to have that fixed. I could also tell that his hair was not blended well Currently, there are just chunks of different lengths of hair. It looks like Samantha had stuck a bowl on his head and used that for reference and just kept snipping away. His hair will eventually grow back, but I will NEVER take him back here. Overall, it was an awful haircut for the price with a very disengaged stylist if you can call her that. The one star is just for the location, otherwise 0/10 would NOT recommend. read more

I took my son to see Leo, he's new to the Renton location and he did a great job. He communicated well about what I was looking for in the haircut. and he also gave good advice on products to use. we will see him again! read more

Was nervous for my daughters first hair cut - we have been cutting her hair at home since the pandemic started. Reservation process was simple was all done on line. Our appt. started a bit after the scheduled time but that was okay we weren't in a hurry and it was a pretty quick process. Shannon was great - she let my daughter pick out her chair (flying blue car) and turned on Netflix which kept my daughter's attention. She asked me for input and was really great with kids. I am very happy w the experience and would go back again. read more

Cookie Cutters Haircuts for Kids - Shannon was great to work with - Kids Hair Salons Near Me - Renton, Washington

I chose this location for my 9-month old baby's first hair cut because of the apparent high reviews and their baby's first haircut package that seemed to imply they would do well with that. When I called, I asked them for an appointment with someone who was very good with babies and had experience with first haircuts. I was assured that everyone who worked there fit that description so we booked our appointment for the next day. When we arrived, there were no other customers and just one stylist, Samantha, there who told us we could choose any of the smaller seats for our baby. Our request seemed simple: this was his first haircut and we just wanted to clean up the sides a bit; and we wanted to make sure to avoid cutting anything on top so that he could still have his natural style that we love. Samantha clarified if we wanted the sides as short as my husband's hair, and we both emphatically said no, nowhere near that short. She seemed to understand and explained that this being our baby's first haircut would be with just scissors to clean up the sides and that in the future we may move up to clippers. It was immediately evident that Samantha does not have a way with babies. We also soon discovered that her haircutting skills weren't much better. We looked at all these jagged rough edges with each cut on the sides and couldn't quite figure out what she was doing. Samantha then started cutting the top to which we both immediately tried to stop, but then had to let her continue to at least even out what she already did, but reminded her that we wanted the top untouched. Samantha could see how unacceptable the jagged cuts on the sides were so she then grabbed hair clippers and began to try even it out. We were a bit caught off guard since she said she wouldn't use them, but after seeing her horrendous result with scissors, went along with it, especially since it seemed to have a large guard on it. But then she grabbed the close style edging clipper for the back, and then said, "sorry, it seems to have been cut a little high." To which we look, and with shock see red irritated skin on our 9-month old baby with the entire lower portion of the back of his head shaved off. At this point, she indicated that she was basically done with the cut and wanted to take a picture for a certificate of his first haircut. Our baby did not seem happy and she seemed annoyed with us trying to get him to smile for the picture seemingly wanting us to be done and pack him up even though there was still nobody else in the entire store. Saying that we were entirely disappointed is a complete understatement. On the ride home, we kept saying at least it should grow back quickly. One close friend shared that they were quite confident that we could have done a better job cutting it on our own. Our friend asked if our baby was just scared and fussy, but he actually did very well and didn't start crying until Samantha got out the clippers and seemed to hold his head way too hard to keep it steady. And even then we were able to calm him down quickly. Our baby is usually very happy and smiley. For a place that advertises as being good with babies, this is not true, at least not with Samantha. I'm quite certain that a regular adult hair stylist would have done better with our baby. While the aesthetics of Cookie Cutters suits kids, having someone who has even a little ability to work with babies is far more important. It's really sad that the main comment about his haircut is that it should grow back quickly. Even though there were no other customers, the entire cutting time was less than ten minutes. Samantha did not take her time to make our baby feel comfortable nor did she take her time cutting his hair. For other parents looking for a first haircut, we do not in any way recommend Samantha. And since this establishment claimed that everyone who worked there was experienced in baby haircuts, we can't even recommend the place at all because management clearly has them making claims that are not true. We trusted them with our baby's first haircut, and they let us down completely. Do not make the same mistake we did. read more

Completely disappointed. They do not listen or pay attention. Do not trust them. They didn't know what was even happening until it was time to pay. I was so disappointed they ruined my daughter's hair. On her first cut ever. read more

We took my 3 year old daughter here for her first haircut! Easy to make appointment through the app and Elizabeth did an amazing job, my daughter loved and told me she can't wait to go back! Thanks so much Elizabeth! read more

Cookie Cutters Haircuts for Kids - Kids Hair Salons Near Me - Renton, Washington

They keep raising prices and nickel and diming. A zero fade now costs more, and the gift cards to buy your haircuts upfront for a free cut, don't maintain their original value - they make you pay the difference as they keep raising the price (zero face or not) For a kids haircut, $40 seems steep. You can also only pay upfront for a gift card during certain parts of the month, so they can limit how many people purchase them. Customer service is hit and miss - folks at the register are not friendly and barely make eye contact when you come in - but definitely ask you if you want to leave a tip. And even if you have an appointment, you may be sitting their waiting for 15-20 minutes. Really want to love this place, but the experience keeps getting poorer and poorer. We'll be taking our kids elsewhere from here on. read more

Very mixed experience. I was running late and called to let them know, only to discover our appointment was not in their system. They tried to fit us in, which I appreciated. I scheduled this for my daughter's bday so that she could get her hair styled a certain way. When I could see my daughter wasn't liking it, I had asked to change it a bit and was met with resistance and attitude and told that we were squeezed in. I wanted to say something but I didn't want to ruin this experience for my daughter, so I rolled w it and asked my daughter if we could keep the style. As an afterthought I'm beyond frustrated that I am being made to feel that I'm lucky to get in when I didn't mess up our booking and being asked to settle for the pricey experience. I could tell our stylist was trying to make ends meet and I can empathize w that. However the attitude and the way she said things were not appreciated. We will not be returning. read more

I took my 9 month old son in for a haircut and was nervous because I didn't want him to cry. Honestly, I had low expectations because I didn't think he would sit still and get annoyed by the sound of the clippers. I figured if he didn't sit still then they could just buzz his hair but my son did great. He saw Shannon and she's awesome! She was great with him and worked very fast. The salon was clean and I asked if they could cover the steering wheel in the toy car chair because my son is teething and I didn't want him putting his mouth on it. Shannon assured me that they clean each of the chairs with Lysol and as an added safety measure, she put a towel over the steering wheel with a rubber band so it wouldn't slip. We are definitely coming back! read more

Cookie Cutters Haircuts for Kids - Shannon did a great job with my 9 month old - Kids Hair Salons Near Me - Renton, Washington

Love getting my 2-year-olds haircut here. Even though it's pricey, Elizabeth is very patient with my screaming toddler which I appreciate, and she always does a great job with his haircut! He especially loves the free dum dum lollipop and balloon he gets after a cut. read more

Scheduled an appointment for 12/23/23 @4:30pm with Shannon I called in at 4:14pm to notify I would be 3-4 minutes late due to traffic I was told to reschedule for 4:45pm with Laray as Shannon couldn't wait past 4:30pm as they're super busy and booked. I arrive at 4:45pm, the 2 ladies on sight were busy so I waited to get checked in. I get checked in and I wait not knowing who's laray, 4:55pm and I'm still waiting at this point I get up and get my son, No questions ask. They can't wait 4Minutes but I have to wait more then 5 minutes. how's their time more valuable then mine? read more

I booked an appointment online for my child , they changed my appointment type without consulting me . In the past this did not happen. When I called to find out why they told me in his account it shows he has to have an extended haircut. When I explained that we generally done between 15-20 minutes and that he is autistic. I also explained that I do hold him so he doesn't wiggle. The lady told me it was because he is autistic they are charging more . They are always late. This is not ok and discrimination. I will never go here again. And if your kid is autistic please save yourself the trouble and go somewhere else read more

Making an appointment was super easy. We got there and immediately were tended to and welcomed. The woman cutting my sons hair was super sweet, asked questions on what we wanted done with his hair and let him pick what he wanted to watch during his haircut. She did perfect on his fade! The entire experience was amazing and I would recommend to anyone with a little one for their hair cut. I looked at reviews for several places before deciding to come here, this one seemed to have the best reviews and now I see why. We live several hours away. Otherwise we would become regulars here. Thank you for a great experience! read more

Took my daughter to get her first hair cut today. She's 4 and her hair goes past her bum. I've been holding off for so long bc she has long curly hair, and I had a hard time finding a place I could trust with her hair. Laray was very nice and was VERY considerate about how I wanted her hair and didn't cut off too much. That was my main concern as every person who has ever cut my hair has always chopped off more than I asked. We will definitely be back to see her. I wish I was able to leave a tip, but I didn't need to sign the receipt and there was no tip jar. They also have little TVs at each station and ask what your kid(s) want to watch. My daughter had a blast and kept calling it "the best haircut ever" read more

Cookie Cutters Haircuts for Kids - Kids Hair Salons Near Me - Renton, Washington

Laray was amazing. She held a conversation, made us feel comfortable and made my son feel great too. This was his first haircut in a few years and she really made the experience wonderful. The shop is adorable, with a small play area for your kiddos. Don't listen to the reviews about being late .. that's on them. They have a very clear late policy including putting it in the appointment email and no one can be upset for them holding to it. Y'all ain't special because you didn't plan accordingly. read more

I am sad to have to write a bad review but we will not be coming here anymore for haircuts due to a bad experience. I have been taking my boys here for years and all of the haircuts have been similar in quality. The hairstylist I wanted to book with doesn't work there anymore so we got in with someone else same day, after being reassured that all of the salon's hair dressers have a similar level of experience. My son told the hair dresser he wanted a 2 length on the back and sides, and a 3 length on top--I told her I wanted finger width length using scissors on top. She proceeded to (kind of rudely) tell my son how a 2 and 3 is a buzz cut. Then asked my son how old he was, and replied age 7 is a good age to "start learning lessons." She buzzed the top of my sons head with a 6 width razor (ignoring my asking to do finger width length) telling me it's the longest length you can do on a razor. Cutting the top of the hair with scissors gives a nicer, more layered look which is why I asked for it. My son cried right after she cut his long hair on top off, and I realize now that it was not because his hair was much shorter (he's fine with the short length.) He cried because of the way she treated him before she cut it off. She talked about how his mom "saved him" from having even shorter hair. Her negative vibe made him feel bad about his short hair. She spent 30 min total on both of my boys' haircuts, rushing through it and the quality is what I have had taking them to Great Clips which is half of the price. I actually expect a full refund, mostly for the unprofessionalism we experienced. read more

My son and I had been going to cookie cutters for over a year, we would get the father/ son cut at the same time so it worked out. We live 30 minutes away and can get cheaper haircuts closer by but my son felt enjoyed the ambience of cookie cutters. Unfortunately in our most recent haircut we showed up at 506 pm for a 5 pm appointment. The front desk lady and another stylist were the only 2 in the building. The front desk lady said oh looks like you missed your 5 minute appointment window by 1 minute. We can reschedule you for another day sorry. I thought she was joking but she was dead serious. There is little human element or empathy by the employees and frankly I am sick of this kind of service. Don't waste your time or money on this overpriced experience. read more

Writing an update to say we've since been to Cookie Cutters multiple times and every time we go, we're delighted by the experience. This last time, my son got to "help" our stylist Faye by holding his ear or getting to help with the clippers. Such wonderful experiences! read more

If I could give 0 stars with this place I would. I was incredibly disappointed with the service. We were 5 minutes late due to heavy rain. We got there for them to only rudely send us away. Ridiculous and incredibly rude!!! I will never step foot here again. read more

This place is a scam. Avoid at all costs. I first brought my kid to this place in April 2021. A kids haircut then was $24.95. I ended up buying the 5 for $100 prepaid card thinking my kid would get 5 cuts with the card, but boy was I wrong. 5 for $100 prepaid card means you get $20 off each haircut, not 5 cuts for $100!! If they had told me this at the beginning, I would have never bought it. They keep increasing their prices exorbitantly which required more and more out of pocket to use that darn prepaid card. Aug & Nov '21 $26.95, Sep '22 $33.95, Dec '22 $34.95!! $34.95 for a kids haircut. Really? Come on. The owner, Shannon, is a straight up scammer with zero care for customers. Take your kids elsewhere. Don't waste your money at this place like I did. Lesson learned. Never again. read more

My son got his first haircut here. We had a great experience here with LaRay. He loved the car chairs and had fun driving while she cut his hair. LaRay was sweet and friendly and his hair looks great! We will definitely be back read more

Today I took two of my kids in here for haircuts both of their hair came out looking great. They were super patient with my one year old the stylist showed him the trimmers so he wasn't afraid of them. The stylist with my one year old kept him laughing and smiling the whole time. They have a tv to keep the kids entertained which was super useful. The stylist who worked on my older son was also very friendly she cut it perfectly around his crazy hairlines both stylist were very skilled. This or the best place ever read more

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Glad it wasn't my kids BIRTHDAY, SCHOOL PICTURE DAY, WEDDING OR ANY OTHER SPECIAL DAY. We would have been screwed. I have been taking my two boys to this place for the last 5+ years. I never thought I would be writing a 1-star review b/c the place has always been our go to place for my boys haircut. I called the store to book the boys appointment and only to find out that one of the appointment were miraculously cancelled online which I didn't book the appointment online. I understand computer and schedule glitches happen but very disappointed that the store couldn't accommodate both of our appointments. If being a loyal customer over 5 years gets us no accommodation for something that is not of our fault, then we are going to find another place that appreciates our business. I can't rely on a business that can not deliver on a service commitment and does not care about customer inconvenience. read more

My son just got his first hair cut here. He loved the play toy and when we sat him down he was screaming and squirming. Our stylist was LaRay she was patient polite and the haircut came out great. He was squirming so much I'm surprised it came out so well. Very happy will be back again. read more

We took our daughter Xochitl for her 2nd haircut and Leighlee did such an amazing job! Xochitl is loving her shorter length and Leighlee was fun and quick. The salon is sparkling clean and taking all safety measures. Thank you Leighlee! read more

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Today was our 1st visit here but not our 1st haircut for our almost 3 year old. They were great, and quick. And so patient as I "talked" to my kiddo to calm him down. We will visit for sure and am so grateful for the recommendation from a fellow neighborhood mom! Highly recommend! * Slide inside for kids to play while you wait and pay. Different cars for them to sit in and streaming kids shows so he could watch his fav during the haircut, really helping with distraction. And the moving steering wheel I. his car was a huge plus :) Don't mind the donut in the photo...that was my son's treat for doing such a good job sitting still. read more

Cookie Cutters Haircuts for Kids - Kids Hair Salons Near Me - Renton, Washington

Brought my boy in for his second birthday haircut. He was very unhappy with the clippers but Jen was an amazing stylist who talked to him gently, calmed him down (ok and calmed ME down), did an amazing haircut, and was gracious after all of it! This is definitely a quality haircut place for children. I've been going to the competitors on and off but it's worth the extra dollars to have somebody who really understands and likes children in such kid-friendly environment. Plus all four times I've been here since they opened, the haircuts have been the best my boys have had. I feel like the last time we went here we I had an equally awesome experience with Jasmine but didn't return quickly. Why? Honestly, I'm just cheap. But they have a pretty great deal right now and I was able to buy several haircuts at a discounted price. I will be back with both of my boys. read more

Disappointing, to say the least. Lady who was going to cut my sons hair need to leave her personal problems at home and fix her attitude. Without hi or hello she started to lecture me that if we are late more than 10 minutes, we should let them know . I agree, but we weren't late. Our appointment was at 12pm, we were at the front desk at 12:04pm. Employee who checked us in told us to sit on the couch and wait . While waiting my son asked to use a restroom, we came back in 2-3 minutes. Then lady approached us with a lecture. I let it go, we went to pick a sit , I asked to turn on a cartoon . With all of the above my kiddo got nervous and of course got upset, while I was trying to calm him down , she kept going about how she has another client after us etc. with attitude higher than a roof. I was fed up with all of it and we turned around and left. We went to Bellevue location before and our experience was awesome. Renton location need to work on training their staff to be at least professional, customer service is important , otherwise who will come back to you ? read more

I have very mixed reviews on this place. I've had a one wonderful experience as well as a few terrible ones that made me not want to return. However, finding salons that accommodate my special needs son has been difficult enough to keep us coming. My advice is to ask for anyone other than Shannon. Shannon has been consistently rude, impatient, unprofessional and quite frankly I wonder why she works with kids. She doesn't seem to enjoy her job at all. However, Laray has been our saving grace. She is the only reason we have decided to keep using cookie cutters. She is kind, sweet, and is very technically skilled at her job. My son was quiet and calm the entire time she was cutting his hair which we had never experienced during our multiple cuts Shannon. I'm more thankful than ever that I can request the stylist when booking my appointments online. read more

I really liked this place, our stylist LaRay was really great & very patient for my son's 1st cut. He screamed & wiggled through it, yet somehow nailed it! We'll definitely be back read more

They messed up my appointment yesterday and when I was 6 minutes late today to the appointment I had to bend over backwards to get into they wouldn't even take me. Their policy is only 15 minutes per haircut. If you're any more than 5 minutes late they won't take you. 15 minutes for a haircut without a decent grace period for the fact they work with kids that can be hard to get out the door is ridiculous read more

I took my son (7 years old) to this salon twice & won't be returning. Our first experience was great. The experience today was the worst customer service experience I've ever encountered. My family owns a hair salon & I've never seen a stylist act the way she did... she not only insulted my parenting, she said I was "babying" my son.., I was checking to make sure my son was ok because he was crying & it's not typical that my 7 year old cries about a haircut. His favorite part of getting his haircut is the shampoo, but he wanted to leave instead. The stylist had an attitude the moment we walked in. I was thrown off because our first experience was so great. I hope she changes salons because she will make many children uncomfortable & parents. I wouldn't recommend unless you want parenting advice from your child's hairdresser.... Terrible. read more

My 2 year old was terrified of getting his hair cut, for whatever reason. I had to sit him on my lap and hold his arms down while he cried during the whole thing. The stylist was super annoyed, she didn't even try to hide it. Kids pick up on negative energy, which probably added to his distress. Made it worse at one point his arm came free and he grabbed at her apron. She stopped what she was doing and full on lectured him about not hitting, etc. Not just a simple "don't hit" but a full on lecture. He was crying and so upset I don't think her angry tone helped the situation. Isn't this place supposed to be for little kids? Why would you work here if you don't do well with them? Bottom line, if your kid doesn't do well getting their hair cut, go elsewhere. read more