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    Cooke County Appliance

    5.0 (1 review)

    Services - Cooke County Appliance

    Appliance repair

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    3 years ago

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    ED Service

    ED Service

    (105 reviews)

    Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

    Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

    Aaron's

    Aaron's

    (3 reviews)

    $$$$

    I have rented from them for several years, and I prayed about giving this review because I don't…read morenormally do them but I would hate to know by not telling this someone got injured. On 8/24/222 a man named David came to my house and was very aggressive asking for my debit card I told him I'm on automatic payments and they already have that and with the way he spoke to me from the beginning I didn't feel comfortable with him at my house. He said I was behind on payments and again I told him I'm set up on auto draft and then showed him my bank statement on my phone where it had been taken out . He again got agreeive and came closer to me so I turned around and went in my house and locked the door. I then waited for him to drive away and went up to the local store to tell them how I felt and that I would like to cancel my rental agreement the lady named Tracy behind the desk began to tell at me because I explained the man had made me very uncomfortable she stayed it was her dad and began defending him. I saw this was becoming very heated and other employees were coming out to see why she was yelling so I told her either come get the bedroom stuff or it would be on the curb whatever they wanted . At this time I turned to walk out of the store because I was not able to speak due to this person yelling and cussing. As I walked out she followed me yelling to never come back in her store again and I was a bitch. I continued to walk out of the store because I knew this person was to angry to even have a conversation. As I walked out she followed me to my car still yelling and threatening me. I got in my car while she was still screaming before I could lock my door she pulled my car door open and told me to get out of my car so we could fight. At this point I grabbed my door and tried to shut it but she had a hold of it so when I did get it almost shut she pulled it back open. At this point the David man cam over to see what was going on and physically pulled this woman away from my car the entire time she was screaming to get out of my car so we can fight once he pulled her away from the car I shut my door and drove off. Two different men did come to my house later to get everything and we're very polite and apologized for the woman's behavior. I did report this to the police and corporate but have not heard anything from Aaron's at this time

    The best place to get furniture!! Very friendly staff. This is a rent to own business so clearly…read morethey expect your payments on time as stated in your contract. Wouldn't rent from anywhere else!!!

    Pro Tech Appliance Repair - Left: burnt heating element  Right: new heating element he had on stock.

    Pro Tech Appliance Repair

    (49 reviews)

    2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

    I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

    Cooke County Appliance - homeappliancerepair - Updated May 2026

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