If you are looking for exceptional customer service and a repairman that is knowledgeable,…read moreprofessional and provides excellent service, then Kings Appliance Repair is who you want. I was referred by an individual that told me the service by Kings Appliance Repair was outstanding. Now, I know that for myself. Thank you Kings for scheduling me for a repair the same day I phoned and thank you Gary for being the repairman that everyone would want. I will be a customer for life.

Called at 9:30 to check on buying a washer, My wife was washing clothes at 11:20. I will never buy…read moreappliances from a big box again. I have bought a dishwasher and two Refrigerators since. Very good people.

The owner and the people working here are great! We had a dryer go out and they were quick to come…read moreout and bring and hook up a loaner while they evaluated our dryer. Once it was determined it needed expensive repairs, it was suggested a good used dryer as a replacement. We had thought to buy a new one but the condition of the replacement was excellent as well as the price. Thank you for excellent customer service and working to help your customers with finding good products at a good price!

We never expected to find a new washer/dryer and have it delivered on the same day! The entire…read morecustomer service from beginning to end was fantastic and we would highly recommend getting your appliances from them. Well done!

I wouldn't give Quentin a full star if I had that option. He is overpriced, incompetent and very…read morerude. I wouldn't trust him to work on a 10 speed bike.

Quentin Cormell is the worst "repairman" ever! He doesn't know what he's doing and is the rudest…read moreperson I've ever met. Call anyone else! Buyer beware!

After spending several hundred dollars on an expensive older refrigerator with nothing being fixed…read moreby another company, I tried ED Service a couple of years later and was immediately impressed with the professionalism of their repairman Nick, his knowledge and his skills. He quickly identified the real problem and assured us we did NOT have to defrost the whole frig for several days in order to see if it would work properly. He and his company were very responsive about timing, and took full responsibility for needing to come back after finding during the first visit that a part would have to be ordered. Pricing was very fair even before that, but not charging for the trip or labor for the second visit was truly impressive. I should add that the part was ordered immediately and installed on the next business day. I am delighted to have everything fixed after two years and will call ED for any future needs and ask for Nick if he is available.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

baz was amazing, came figured the problem out. came back fixed the problem in 15mins. I appreciate…read morehis communication and warmth while he fixed the dishwasher. amazing guy.

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

This Home deport is kinda small. Hubby & I only use this…read moreHome Depot for some building materials/lumber, but mostly lawn care & tools. At one point they were getting in the beautiful Blue pine V board that I love so much, but it goes quickly. So I asked if they can order it for me and they can order it, when it's available. Well, turns out, it's not available that often so I only got enough to do one small guest room in Cottage #1 The other thing that is super annoying about this HD is they don't have a tool rental department. If you want to rent a piece of speciality equipment you have to go to Sherman for that. So that is where we go mostly. We go to Sherman. Their Home Depot is better & has a equipment rental. We only use this small location for little things and lawn care/nursery.

I have had a very bad experience with window installation for Anderson series 100 windows by Home…read moreDepot. I ordered my windows in March 2025. They came to measure. I was told they would be installed in June 2025. Come July I called them to ask where my windows were and learned that the windows were not ordered. I paid for the windows and installation in March 2025. They called in October 2025 and scheduled installation. They did not send all the parts so they couldn't install the front window. When they brought the windows one double on the front was not the right size. The window in the back had the wrong grid pattern and another back window was not built correctly. It was a 50/50 window and was supposed to be a 9 over 6. Another 3 month wait. They brought new glass for the back window and installed the other back window. This time the grid pattern did not match on the back window and the front window did not fit again. Another 3 month wait. They brought new glass for the back window and finally that was right. when they went to install the front window it did not fit again. Another 3 month wait. They brought the new front window again and it did not fit. Another 3 month wait. We are into March 2026 now (1 year later) and the job is not completed. They brought the rebuilt front window again the first week of June 2026 and it did not fit again. Each time the window was remeasured by the installation crew. It will soon be a year and a half after I paid for the windows and I still don't have the largest window in the front of the house. I called the rep the day the installers were here and he has yet to return my call. I am not sure Home Depot is able to complete the job at this point. If someone from corporate reads this I would appreciate you contacting me and tell me what to do. I just want my windows that I paid for over a year ago. I am a patient person but this is a nightmare.

We had our refrigerator go out had a repair guy tell us it would be worth it to just buy a…read morereplacement. He also recommended going to a family owned business instead of getting an appliance from Home Depot or Lowe's. So I did my research and came across Best Appliances and we headed out and took us maybe 40 minutes to pick what we liked and signed sealed and delivered next morning. Plus they took away the old fridge which was a huge plus. Thank you Edwin for making this a no hassle process. P.S We got a great deal on a great fridge on top of everything else. Highly recommend

It's insane that people still buy appliances at Lowe's or Home Depot. This local business is run by…read morea friendly and professional gentleman named Edwin, who maintains a large selection of appliances that are priced competitively. Not only did we save money by going with Best Appliances, but we received the best customer service, delivery, and installation of any appliance we've purchased in the last 15 years. As my previous reviews may indicate, I can be extremely hard to please, and Edwin earned a perfect score from me. If you are local to Denton and buy your appliances anywhere other than Best Appliances, you're doing it wrong.

My grandmother bought a couch from Knights and the FIRST couch was delivered broken. They sent a…read morereplacement..and while it was being unloaded of the truck, the couch was ripped at the bottom. When my grandmother noticed the tear (it was on the bottom...she noticed it while looking for a lost item) she called the store to see about getting it fixed and was given contact information to some woman that works there. Never got her name. My Granma was texting this woman back and forth from JULY TO SEPTEMBER and was not given an answer until the end of September. She text numerous times..I went through the texts myself. She kept asking if something was going to be done about the couch, she just needed an answer and this woman told her atleast five times that she would call her the following day..and she never did. She gave my grandmother excuses that family members were having health issues, my grandmother asked if there was someone else she could speak with..no answer. My grandmother was extremely nice, even checked in about this unknown woman's family WHILE HER OWN HUSBAND WAS DYING IN THE HOSPITAL FROM LUNG CANCER. She was finally told that she would be responsible for half of the repairs for the couch even though the damage was done by their delivery guy. Which is crazy but that's not the main issue. The issue is that it took so long to get some kind of resolution. I have all the texts from this unknown employee. We all have sick people, if she could not handle this one customer issue she should have found someone that could.

Did everything over the phone and internet. Such an easy process! Thank you Laura for all your…read morehelp! You and your crew that delivered the furniture are so awsome!