Love this store, it's huge! So many options, staff is pretty helpful, also it's very clean inside!!read more

Great selection of boots for a good price; and, the staff were more than willing to help me find…read morewhat I needed. Special thanks to Lisa for helping me out!!!

HORRRIBLE customer service. Drove 20min to pick up materials a "team member" confirmed over the…read morephone only to get there find out they had NONE of what I drove to pick up and only had different sizes. When I informed them of the issue, they didn't even offer an apology they tried to say I asked for the wrong thing. Uh! NO! You didn't actually Walk back to see if the item was there or it was right. I ended up buying another part there and the cashier told me this team member does that stuff all the time, and noone says nothing to her....confirmed I had a legitimate complaint and she lied to cover up her mistake. Ridiculous....I wont be back. I'll just spend my $$ at Lowes or Home Depot....definitely gone down him with the mgmt there compared to a few years back. Hard pass. I wont be back

McCoy's has been in Gainesville for a long time, and I have been a customer of theirs as long as I…read morehave lived here. McCoy's staff have always been friendly and helpful, and if they don't have in stock what I need they have always pointed me in the right direction. Their prices are competitive, their products are good quality, and it has always impressed me that they are closed Sundays so that their employees can spend that time with family and go to church.

If you have had the pleasure of meeting the manager, you will understand the horrible service. I…read morehave had employees apologize for his attitude while talking to me. Tonight I waited close to 25 minutes to exchange two propane bottles, after having gone in to get someone then another 10 minutes. I just got a refund. Plenty of other places to get it and if I go to Sherman I have both Home Depot and Lowe's. It's 20 minutes to Gainesville or Sherman, I Will go where someone wants my business

Erik in the floor coverings at the Sunset Valley location is AMAZING!! He was so helpful and…read morepatient, allowing guidance during the overwhelming process of selecting the coverings for our home!! In addition to being extremely knowledgeable, he made the entire purchase easy peasy! Thank you, Erik!!