My experience was not the best they gave me a big a** slice of tomato and I felt very rushed. My bun was so soggy as well. This is unacceptable. I work in fast food service myself and this is not what I will serve anyone. read more

Cook Out - BBQ Plate - American Near Me - Riverdale, Georgia

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Stop by ice cream machine down but was charged for a chilwine float For they need to do better read more

Their two drive in lane system sucks and is too confusing. The person in front of me in the right lane would not move forward to the window so I had to just leave. The car in front of me didn't understand the signage telling him to yield to the left lane. He thought he couldn't go if there were any cars in the left lane, which means he would never go because there are always cars in the left lane. read more

Best shakes ever! Personally recommend the mixed berry banana. Food is just as good, literally gave food from a literal cookout

Rock solid fast food restaurant. Good value for your money and it has that backyard cookout style to it. Love their chicken nuggets and hamburgers. Need to try some other things, but I can't get past those two usually. read more

like why would they put this tomato on my burger? Besides that, it's an ok place for after a drunk night read more

Cook Out - American Near Me - Riverdale, Georgia

Maaaaaan these folks could've saved ppl so much time by closing down the side where the speaker doesn't work!!! I've been in line for 40 mins and yall know it's no way to leave once you're in line! Ugh read more

Just no. Would've rather just had McDonald's. The chicken sandwich.. was more like a fake chicken sandwich.. idk

The grill Chicken sandwich was good, the double bacon cheeseburger, and hush puppies were good. Service could be better but over all the restaurants has a nice aesthetic. read more

Their shakes are the truth. The chicken tenders were tasty. The staff was professional, courteous and up beat! Go get'em staff, y'all b the best #1. read more

Let's just say stay close to the bathroom and hour after you eat here. I was up till 4 am. Thought I need an er visit. My husband had the downstairs bathroom and my daughter had the one in the hallway. read more

I just wanted to let y'all know that if you ever need sauce, go to cookout! I packed my lunch for work BUT forgot to bring some sauce so I decided to run by cookout because they have Cookout Sauce that they will give you for $0.30 or so and it's the size of 2 sauce packets that you would get at other fast food spots. The food is mediocre though- decent fast food option if you've been drankin read more

My 3rd visit here since I've been living in Georgia. I love this place I get so full. I can never eat all of it. This location was close to an appointment I had today. Was located on the corner at a light easily accessible. There as a lot of parking spaces. I had the Tray, with a bar b que sandwich with coleslaw, chicken wrap, hush puppies and a cherry wine float. All for 4.99!! In Michigan we didn't have one of these. Just a little change up with my on the run/fast food and my sons like it. Great choice for today and for filling. I went through the drive thru this time. I gave it 4 stars because I felt I was being rushed at the window of the drive thru. read more

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CUSTOMERS SHOULD NOT HAVE TO TOLERATE RUDE SERVICE FROM INEXPERIENCED INCOMPETENT KIDS!!! Went to Cookout with the expectation of grabbing a bite to eat. The 2 drive-through people were over talking each other and made it hard to understand what they were saying when I mentioned it they became rude. Once I got to the window the young boy server became upset and angrily slammed the window shut because I asked him to hold a second while i got my credit card. He then walked away and began talking and laughing to one of his co-workers in the background as if to imply I had done something to him. I cancelled my order and left. read more

My last two experiences within one month at the highway 85 location in Riverdale has been awful. Although the food was exceptional , the customer service at this location was piss poor . Last night I inquired about the amount which was initially $10.25 , and should have been adjusted to 9.71 . After handing my food , the two young ladies said something smart and giggled . I checked my food which was correct and I left . To my surprise this morning my card was charged the $10.25. Cookout management this needs to be addressed. I was not smart, nor rude to these employees . I simply inquired about the cost of my food. read more

This visit was something out of the blue. My son and I couldn't figure out where we wanted to eat. So we stopped and it went through the drive-thru. We were greeted quickly. The young lady was very kind and patient. We ordered two cookout tray's,one with a barbecue sandwich one with chicken strips,onion rings ,french fries corn dogs and a bacon wrap and two of their peanut butter chocolate milkshakes. The barbecue sandwich was OK the chicken strips,I thought were pretty good. The onion rings was like all batter and milkshakes had to much peanut butter and Not enough chocolate. Next time I will ask for extra chocolate. I would go back and get the items I'm used to with a milkshake. It's valuable prices for mediocre fast food with a creamy milkshake. read more

Cook Out - a sign in a window of a restaurant - American Near Me - Riverdale, Georgia

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Customer service was amazing during the night shift , even with the long line. Food was tasty. I had got two hot dogs with chili and mustard. Fries and hush puppies. They got everything right and served with a smile. Excellent experience read more

Great food very fast and awesomely friendly. You can hear them loud and clear and very respectful.

Everytime I go here they always get my order wrong. I'm allergic to onions and every time I order a burger with no onions they always end up on my sandwich. If I get a pulled pork sandwich with the slaw on the side there is always slaw on the sandwich. Management needs to do better with the hiring because it's always kids that are supposed to be working but always playing and joking, no wonder they can't get a order correct. The speaker barely works when you place your order because you have to keep repeating yourself a million times. They definitely won't get my money anymore because I'll end up in the hospital from negligence with food allergies and they would have a big lawsuit on their hands. If you have a food allergy don't go here because whatever it is it WILL end up on your food anyway because they don't pay attention or follow instructions. read more

Let me tell y'all how my friend got terribly sick!!! She ate here yesterday and her and her moms food was raw asf!!!!!!!! Like wtfff She threw up 4 times throughout the morning and had to go to the emergency room!!! DO NOT EAT HERE read more

What not to love. Rude cashiers. Their in a hurry so they can go back to their phones. Drive thru only. Why ? It 2023. All of the other cook outs have their dining room opens. The new portion size is a joke. It's a hit and miss for freshness. I guess since it's in Riverdale it's OK to slack off. This location truly sucks. I'm done giving this location any more chances. I'm gonna avoid this location like the plague. But I will still visit some of the other locations that operate like they should. read more

Cook Out is like the East coast (Southside) equivalent to West coast's In & Out. They are quick, cheap, and the food is always good. I love their bacon wraps anytime: day or night. They're open late which is a hunger save when you're coming home late from work or partying! If you're eating on a time and price budget stop by Cook Out on Hwy. 85 when you're on that side of town! read more

I live 5 minutes from Cookout (walking) so I go all the time. Their burgers, chicken strips, wraps, and fries are always on point. My food has never been cold and my orders have always been made right. They are really cheap so it doesn't break my pockets eaten there often. For lunch or dinner. I'm lucky it's super close to my place where walking isn't a strain but a light exercise. read more

I'm not a regular customer of cookout, this is my first visit. This location is new and to my surprise everything came out piping hot and tasty. Good drive through - it's double lanes. Courteousness of the staff was refreshing. read more

Cook Out - Burger combo - American Near Me - Riverdale, Georgia

I'll be honest...the food here is a big disappointment. Why couldn't it be just a bit higher quality? I understand it's fast food so I am setting the bar low, but there aren't too many things on the menu here that are really good. The fries aren't that good...but the onion rings make up for it and are cooked well. But the burgers, Hot dogs, and fries chicken sandwiches all have that smashed bread, low quality meat taste. Its not that it's absolutely horrible, it's just that I would rather eat Burger King or McDonalds. To me the cookout should at least remind you of a cookout. Instead...I am reminded of nothing I care to remember. With that being said, I am not writing this place off completely. The corn dogs and onion rings aren't bad, which makes me want to try other items on the menu. Honestly, the best thing I've had from here are the milkshakes! OMG!! Those get 5 stars. I'm not even a sweets kinda gal but the milkshakes are so delicious and taste really creamy and not fake and low quality. They will always be worth a visit. I will continue to update as I try more items. read more

Cook Out - Milkshakes are good and have lots of flavors to choose from. - American Near Me - Riverdale, Georgia

no stars , absolutely terrible waited 20 mins in line to get cold food and they forgot 2 things . and gave me a raw piece of chicken read more

Cook Out - Raw chicken - American Near Me - Riverdale, Georgia

If I could give it 0 stars I would. First off, the customer service is terrible. When I got to the speaker, we asked the lady to give us a second. That's literally what she did because not even 10 seconds later she rushed us to order again. She did this pretty much every 10 seconds until we finally decided what we wanted. When we got to the window, we weren't greeted or anything, they just took the card for payment. They handed it back and after waiting a while they told us to pull around. When we did they gave us an order. I say an order because IT WAS NOT MINE. But by that time we had already pulled off. I'm very disappointed in this location. Reminds me on why I barely eat there now. read more

Me and my friend sat in the drive thru line for 30 mins waiting for them to get our order right. we ordered hot dogs, they were extremely dry and flakey. we ordered sprites, they were just straight soda water. we ordered hush puppies and fries and they didn't give them to us and customer service was awful. wouldn't recommend. read more

Gr8 1st time going freshly cooked Milk shake 100% Tea NOT sweet Gr8 price Morrow, ga Clean read more

I just came from cookout on hwy 85 My experience was HORRIBLE! The cashier (Amber ) yes the name is printed on the receipt. Amber she was the worst, bad customer service by far. She was very rude and they got my order wrong the food looks old brunt fries. I'm so disappointed. I will never ever go to that cookout again. read more

Visiting from out of town and it was our first time trying it. Food was fresh and fast &&& whole order was right.

Well since there is no number to call, I'll leave a review. I was excited about my Cookout meal, 2 hotdogs, fries and coleslaw but when I got home I was highly disappointed. I now have cole slaw juice all over my hotdogs and it spilled out over my cloth couch. Some slack ass crew member didn't put the lid on correctly and put the slaw in sideways! Like come on man, who wants slaw juice everywhere?? Please teach your crew to be more diligent when handling to-go orders. Thank you! read more

Cook Out - Slaw juice mess, from a slack crew member that didn't close the slaw top all the way and put it in the bag sideways. How smart was that?! - American Near Me - Riverdale, Georgia

The four stars is for the milkshake and not the food. The food was average. Nothing special about the burger or fries. They were good but not great. The shake, however, was awesome and worth every star. The price is cheap and the service is quick and polite. Make sure you get a shake. They have over 40 varieties! I got the snickers shake and will get another one today just a different one. I could get a shake from here everyday and never get tired of them. The shakes are so thick you need a spoon! read more

Cook Out - Snickers shake almost gone! - American Near Me - Riverdale, Georgia

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I Bought a Double Burger Tray the Hamburgers was so small, I ask for Mustard, Ketchup etc. I only got Ketchup and the meat tasted old. So I will not go back to this Cookout Restaurant again. Beware read more

Hmmm. I am not sure if I was lucky, or I didn't see what the other reviews did. My family found Cook Out a few years back driving through NC. Now it seems every time we take a trip through the South, we have to plot a Cook Out in our path. We've been to about 6 of them, and this was the cleanest one we've been to. The staff seemed friendly and helpful. Especially taking an order from a family of 5. It is Cook Out, not the Ritz. So, set that bar accordingly. This would be 4 stars, but like I said. The nicest one I've been to. Man! I am jonesing for a Cheer-Wine Float!!! read more

Amazing value, hiding amazing Fries perfectly fried to temp, colour, firmness. ColeSlaw is simple and fresh, added a little pepper it was perfect. Pork sandwich was very good. Front Woman helped me with my order was nice and gracious, it was my first time. 5 star. Awesome read more

Horrible treatment of employees by management. Managers are clocking the teenagers out before they end their shift to save on labor without employee permission. A full a formal complaint on the Management of Cookout, Riverdale GA. General Manager - TyKeisha Manager - Micheal I will be filing a full complaint with corporate and the Fair Labor Board against management at this location. Twice you clocked my child out and still had her working. She gave her availability and you requested help and haven't changed her schedule back and The GM - Keisha discussed with my daughter the fact that she would be out of town for her grandfathers funeral requesting time off and she blatantly ignored. All this while she is continued to be denied any raise because she is the highest paid in the store even after she consistently steps up and goes above and beyond her job. I was in the store on 10/18 and while both managers were in the lobby they never made an attempt to acknowledge me or to ask what they could help me with. I had to approach the counter and ask for someone to let my child know I needed to get her keys. The lack of professionalism and basic concern for employees is truly an embarrassment to Cookout. Fair Labor Standard Act of 1938 is something you may want management to review. The manipulation of time has happened to several employees but I will not stand for it for my child. read more

Customer service was horrible. You could tell the lady didn't want to be there. I heard her arguing with the car in-front of me. When I got the window she kinda rude and was not friendly at all. I got 4 onion rings and the food was basic. I guess that's why it's so cheap. read more

The food is good with a nice variety, the dishes are awesome especially the watermelon when available. They tray is an acceptable value currently unrivaled in comparison. read more

food was pretty good. the usual grilled food taste. Customer service could be better, but the line is fast.