I had the Barbecue sandwich tray. The sandwich, double onion rings and I upgraded to a banana chocolate shake instead of a drink. The young man that took my order was soooo kind. Excellent customer service. Ok, the food. Everything was hot and delicious. A very generous size sandwich tasted like authentic NC BBQ. The onion rings were crispy and delicious. The shake was an excellent beverage choice . There were little chunks of banana and swirls of chocolate. This is a good thick shake. Cookout is reasonably priced. Thank you cook out on Laburnum!!! read more

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I love coming to Cookout! If you want a quick meal this is your place to go! i recommend getting either Tray 1 or Tray 2 to try different foods on the menu. The service is always quick and never a wait time. read more

Cook Out - Tray plate - Burgers Near Me - Richmond, Virginia

Please know this place was very close to getting a 4star review. I'll give it 3.5 stars! From a local in RVA I heard that the food from cookout taste like food from a real "cook out" ! Given the fact that there are not many or any of these spots in the DMV area. I had to try out the food from "Cook out" . I choose to hit the drive thru and the service was great except the fact I repeated my order twice and the guy repeated it back and when I got home I didn't get what I ordered. The drive thru line was short and fast. The prices are super reasonable and the food was okay. It missed the mark for flavor for me. I ordered the Cajun chicken sandwich and there was nothing flavorful or Cajun about it. The food did not taste like "cook out " food at all. However, The milkshake was wonderful. The seasoned fries was delicious. I have mixed feelings about this one. But I definitely will visit again one day and maybe get the burger this time and hopefully get my correct order too ... (I ordered the burger quesadilla and received a cheese quesadilla which was super small and bland.... this made me sad... read more

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Drive thru order. I asked for a peanut butter shake with peanut butter cups, and was told that they can't do that because they don't have peanut butter ice cream. But they have peanut butter...and vanilla ice cream. Ok cool. I ask them to mix the PB and vanilla ice cream, then add PB cups. Whhhyyy I just get a plain ass pb milk shake? I pull up to the window and the dude makes a comment "three milkshakes? Woooow" then starts talking about how him and his goofy buddy taking the orders should go to war... My guy you can't even get a simple milkshake order correct....what makes you think you're smart enough to pass the enlistment test?? East laburnum cookout, around 7:30pm 8/24 And that's not even the first bullshit I've had from that location. read more

Great value! We're from Arizona, and we needed a fast food place by the airport. We saw this place on Yelp and noticed the amazingly low prices. Great find! It's mind blowing how much food you get for such a low price. You get your main entree, two sides (and not just fries, but even quesadillas!), and a drink! Now, one thing to note is that you get up charged not only for things like bacon and cheese, but even for tomatoes. Still, even with a few upgrades, my family of five ate for under $50. In this day and age, that's incredible. And the staff was very helpful. When we mentioned it was our first time, the lady behind the counter even walked out and around so she could walk us through the menu on the menu board on the wall and how the meals worked. I was very impressed. And the food was delicious. It's a definite recommend. read more

I enjoy the food and the prices. I do not enjoy the people at the window. If you don't want to be bothered sis go do something in the back... she heard me say hello several times to add to my order and chose not to answer...the gentleman at the window had a facial expression where HE knew SHE heard me. People are out here struggling for money, if she doesn't want the position, move her on out the door. read more

Came here while in town for a work trip. The food is excellent and so reasonably priced. The dining room was clean and the service was great as well! read more

This cookout in particular was nice. Very clean interior. It looks like it is a new location so now would be the best time to go. Typical fast food no frills just good to go bites on the road read more

Good food and open late. While cruising around looking for more than a taco or burger I found this place. Great shake hamburger combos!! read more

Cook Out - Open late until 2 am - Burgers Near Me - Richmond, Virginia

This place is great for what it is. Quick and simple food you would see at a family BBQ. They are friendly and very quick. These folks now how to move a line. Nothing fancy just good cheap food. Try them out of this sounds like your thing! read more

Back in July, I was staying in a hotel in the Commerce Road area off I-95. I was exhausted from sitting out in the heat for three hours for a beer release, so my plan was to order delivery. That is, until I arrived at the hotel and realized that not a single place that I could find would actually deliver to that section of Richmond. Oops. Cook Out to the rescue! Cook Out is a chain I hold in high regard in my mind. It's partially a dose of nostalgia when I think of college, but it's also just a great fast food chain! I love their milkshakes, especially the Oreo one (which I purchased here), and their bacon cheese hot dogs are incredible in comparison with other fast food establishment's dogs. I would pass on their chicken wraps though -- there's just not much to them. It didn't take long to receive my order, and the cashier was sweet. The parking lot was easy to navigate, and I didn't have issues getting back on the road. It wasn't around the corner from my hotel, but it was close enough and I'm willing to go a little out of my way for some quality, snappy comfort food. read more

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The food was prepared quickly, which is really why I came, so I'll give credit for speed. The food preparation was lazily done. I asked for jalapeños on my burger and receive one large pepper tucked under the bun read more

Cook Out - Uncut jalapeño on my burger. - Burgers Near Me - Richmond, Virginia

Cook Out is a restaurant for people who don't want to be told that dinner includes things like limits or decisions. It is perfectly named, as the menu consists of things one might find in a sprawling southern park as families gather to share a freshly grilled or fried meal. Plus the benefit of a milkshake menu that can not be beat. My friend suggested this place, telling me that I would be amazed at the possibilities on the menu. It really is overwhelming once you realize that everything is s potential side order. I'm not here to pretend that there are healthy choices. Just order what sounds good to you and you'll be ok. I ended up with a hamburger, corn dog, and onion rings with a milkshake for around $7. Left very full and happy that I didn't regret my decisions. The food was basic fried food, and the burger patty was small and cooked thin but was a nice compliment to the toppings (mustard, slaw, and chili.) my friend had a pork sandwich and my boy was pleased with his spicy chicken. My malted peanut butter shake was thick enough to demand a spoon and had a nice balance of the flavors. Best of all, all three orders came out in the time it took to fill a soda cup at the machine. The drive through suddenly made more sense! This is not great food, but the cost and convenience make it popular. I'd return if I lived in the area, especially for the shakes. read more

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Okay. This is not gourmet food. But for what it is, it is very good. Burgers and hotdog is wonderful. The BLT is on a burger bun. I'd prefer white toast but it is still good. The lettuce and tomato was very fresh. And there was a decent amount of well made bacon. The onion rings well well made and there was onion in each piece. Decent sized. Price is great. Hot dog is skinny but tasty. Overall it is a worthwhile meal. And looks well set up. I would recommend and do go there periodically. read more

The people here are awesome! They are closed indoors but let me walk thru the drivethru and order. Even waived me up front to order at the window. Food hot and fresh, delicious cook standard! read more

We were in Richmond for vacation and looking for something quick for the kids. This was a great option for us and the kids to pop in. We ordered 3 hot dogs, fries, burger, and milkshake. I thought they charged us wrong since the bill was only $13 dollars, but everything was on the receipt correctly. The food came out hot and fresh and tasted fine. There was nothing to stand out about the food, but it was a good and the milkshake was thick and full of Oreos. We got the food fast as well and for the price would stop in again if in that area. read more

Best cookout hands down. Always cool employees and fast. Dude at the window will be invited to my wedding.

Drive-Thru personnel Customer Service was not great, He provided my food in a timely manner but the order was incorrect. Advised employee the order was wrong, then he became upset that he had to remake my order. read more

Got in town late last night and need to grab a quick bite to eat. I wasn't looking to spend a lot of money and typically majority of today's fast food spots don't cater towards vegetarians. I thought hey why not let's give Cook Out a try. I ordered a vegetarian sandwich with cajun french fries, a cheese quesadilla and a huge tea. My order was exactly what I asked for and was only $6.59. Thee ONLY REASON this wasn't a 5star is because the order took EXTREMELY long to get. read more

I tried Cookout 7 times in 2014, each time trying something new, and eventually gave up. I wanted to find something worth repeating, but could not. So I stayed away from Cookout for 3+ years. Then, 4 days ago, on a whim, I decided to give them another chance. Most of the entrees are rather skimpy, so I thought I was safe ordering both a Cheddar style huge burger and a hot dog with Cheddar cheese. My mistake. The burger was too much for me. In addition to the burger & hot dog, I ordered hush puppies and French fries. Everything was okay. The only item I wanted more of was the hush puppies. Very good. The best thing I can say about Cookout is that the prices are amazingly low. The store was clean, personnel were very friendly, and parking was adequate in their private lot. But I'll now probably take another 3 year hiatus from Cookout. read more

Get some fucking cup holders!!!!! Or let customers know so they don't order a bunch of drinks.

I really don't know why I returned to this place tonight!! I have been to other COOKOUT locations and received good to very good food. At this location my last 3 visits have been terrible. The staff does not take the customers interest paramount..I have noticed staff playing in the kitchen during each visit and the food I received was terrible. I live 3 miles away so I usually get TAKE OUT! The hamburgers are not fixed according to my order.......the onion rings tonight were OVER cooked and very greasy. LAST VISIT FOREVER tonight!!! read more

At first it looks good but wen u get to the menu all of the food is cheap so a good beal. So I ordered my food and the chicken nuggets was burnt my bbq sandwich Han nothing inside of it but a small piece oh meat and it was cold. Then the next morning after eating the food. I got food poisoning from it to the point where I had to go to target and get medicine for my stomach!!. Please don't go and eat from this place it's not worth it cheap food but eat it at your own risk read more

Terrible food, terrible service. You could barely hear the garble coming out of the speaker when ordering. Ordered 3 double burgers and three fries. The woman handing us the order at the window looked like she'd rather be doing literally ANYTHING but what she was doing. Stone-faced attitude for no reason at all. Then, we got the food. Wish I'd taken a photo of the burgers before we attempted to make the best of it. We all laughed when we opened the buns up to add ketchup - the burger patties were oval-shaped and couldn't have been thinner. They didn't even remotely come close to equaling the size of the buns they were in between. They seemed to have been microwaved waaaaay too long or something. It was comical. Stacked one on top of the other, they looked like they should've been on a hot dog bun. The hamburger bun was way too big for them stacked so we set each patty next to the other to at least fill out the bread. So it was basically like a single burger in the end. Even that didn't spread the entire width of the bun. Passing through town? I advise you keep on driving past this establishment. Plenty of other options nearby. Wished I'd read the reviews that mirrored our own experience before. read more

Go to chick-fil-A two blocks down the road instead. Waited 15 minutes in the drive-thru line @ 12:30am on 12-13. There was only one person in front of me. "Cajun" fries were barely seasoned. "Crispy" chicken sandwich was barely a slim piece of chicken between two sad pieces of bread with hot sauce carelessly poured on it. Again, go to chick-fil-A two blocks down the road instead. read more

This is the first eat-in Cook Out I've been to in Metro Richmond; the others are double drive-in deals. The fare is the usual delicious, affordable food with a rustic, ranch/cabin-like décor and friendly, efficient service. Welcome to the East End, Cook Out! My family's glad you're here, and we LOVE the Christian music you play inside the restaurant! Free Wi-Fi too! read more

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Courteous, Fast, Hot and always good food. The Cook Out has mastered fast food customer service. The large number of people in the kitchen work together to get your food cooked, bagged and too you in record time. I must applaud them for knowing how to organize each step. I do blame them for my stomach though. That BBQ platter keeps calls me even late at night, and knowing they're open til 2am I'm right there. Five star experience always. read more

Rustic cabin meets fresh delish fast-food. This place is amazing for a quick bite. I have a habit of making long road trips from somewhere in the NorthEast (typically DC or NYC) down to Miami. This painfully long 19+ hour drive can get excruciatingly arduous. One of the few things that gets me through the trip is knowing that there is a Cook Out along the way to stop by at and chow down on some delicious fast-food on a budget! The milkshake menu is banging! I love that there are more than 10+ options for milkshakes including seasonal fruit blends. Usually you can even find chunks of real fruit in the creamy goodness. And let's not forget that biscuits and hash puppies are side items at Cook Out! What I found interesting was the bible verses on the packaging. I guess its good food with a message (however you want to take the message). read more

It's been over 5 years since I had cookout, they aren't in the midwest. So when I was in the area for work and drove by I had to have it again. The food is good, but I can't get over the sides that you can pick from to create a meal. I will keep going to Cook Out whenever I have the chance! read more

The cheese fries are amazing, my all time favorite even the little ones love them! I must say this location is great about keeping the drive thru line down, they are very efficient in a busy area. If you are a shake person you must try one, I always opt for the Oreo shake but I doubt you could go wrong with another! The only reason for 4 stars is that on occasion my order is wrong, I always check my food before I leave so make sure you do! read more

The Staff is RUDE. I tried calling the number to put in a complaint but no one will answer. I ordered a tray with the quesadilla. She did not ask me what kind I wanted (which I didn't realize til after I had ordered). When we got up to the window, I asked the lady what kind of quesadilla did I get because I didn't tell her what I wanted. She said chicken. I told her I wanted the beef. She proceeded to roll her eyes and take a deep breath. She then snapped at me and said that anytime someone doesn't specify what they want, they give you a chicken, and next time you need to say what you want? She then gave me my food and when I asked for ranch she said mhmmmm. Okay, where on the menu does it say you'll be given chicken if not otherwise told? Also, why is it my fault? Isnt it the employees responsibility if you have a more than one flavor to ask the customer what they want......... Very disrespectful but honestly, not surprised. read more

DO.NOT.GO.HERE. this is the absolute worst place to get a burger. McDonald's is helluva better and they are bottom of the barrel when it comes to burgers. Do not waste your time at this spot; you need to go across the street to Five Guys where you would actually get a decent hamburger. I was given a burger that tasted like it was cooked yesterday and a bun that was several weeks old. This was tasteless crap. If i could give less than one star, I would. this place is completely awful, so of course they play crappy Christian rock in the place. read more

After leaving Longhorn for crappy service we were starving and decided to check this place out. Service was great so was the food. The decor was nice also. I would recommend this place for quick service and good food. read more

Cook Out - Never heard of this but it tastes great!!! - Burgers Near Me - Richmond, Virginia

Wait, is that right? A 5- star review for a burger drive through? Yes. Yes it is. I'm not sure how they do it but DANG they make some good burgers and AWESOME shakes. I'm from New England and when family or friends visit this is on my list of places to take them to. So, if your wondering should I go here tonight? Yes. Yes you should. Get in the car. Turn it on and get ready for some deliciousness. read more

This is my second time at Cookout but my first time inside. The food was delicious, fresh, and prepared quickly. The restaurant was clean and there were several tables that were wheelchair accessible (necessary for a family member who was with us). The only reason I gave a four star rating is because the music was so loud it made it difficult to carry on a conversation with others at my table. Compounding the problem, they were playing a contemporary Christian station, which isn't bad in and of itself, but when it is blasted, isn't music that's appealing to everyone. I asked an employee if she could turn it down a bit to make it easier to hear others, but to no avail. read more

Tasty cheddar style chicken sandwich. Menu says $3.99 but receipt shows $4.68 plus tax. Counter person said "Well ,it comes up as $.99 extra" not worth the time to fight over it. Eat there, just ask how much things cost because you can't trust the menu. read more

Cook Out - Burgers Near Me - Richmond, Virginia

Love this local, cheap, tasty favorite. I had the spicy chicken sandwich tray. The chicken sandwich wasn't that spicy but with the added cheese it was very tasty. The tray allows two sides and a drink all for under $6! $1 extra if you choose one of over 20 flavored shakes. Open late and it has a drive thru. The food is very inexpensive and served out fast. If I lived in the area I would definitely be a regular customer. read more

My boyfriend and I wanted to try this place for so long and finally went for it... The menu is incredible: chargrilled hamburgers, chicken, BBQ, hot dogs, chili cheese fries, so many varieties of milk shakes and more!! I was so thrilled when i could order a "tray" and get two full sides with my hamburger and a milkshake... We did the drive thru and pulled up to the window and it was ready, crazy fast for two big unique meals!!! The price is unbeatable too, a lot of food for a little price... The food was GREAT! Milkshake was delicious (we got an Oreo and a mint chocolate chip- recommend both! YUM) I really can't wait to go back, the ultimate tasty comfort food. I love Cook Out!!!! read more

Cook Out - Delicious hamburger - Burgers Near Me - Richmond, Virginia

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Tremendously too slow.... been waiting in line for at least 20 mins as a write this. It's a Sunday night... this is unacceptable, clearly short staffed and need more people or shut down read more

Service is tremendously slow every time and legit after waiting 35 mins in the drive through. I was was given regular fries instead of Cajun like I asked. Won't be returning read more