I had the cheddar burger with onion rings and it was delicious! Piping hot and really good. Very friendly, knowledgeable and efficient staff! I was there at lunchtime and it was very busy. They had an employee assigning to cleaning the eating area. As soon as people got up she immediately began wiping the table and sweeping the floor. It was very clean. There were 2 employees outside taking drive-through orders and I was very impressed at the number of people and burgers they accommodated in a short period of time. read more

Food was great quality for the price. Very affordable and the staff were very hospitable. I work in regional restaurant management and I will say this establishment has something most other restaurant operators dream of. Family and I will definitely be back. read more

I've experienced Cook Out in Murfreesboro, TN and it's definitely a good place to put by a university. It's cheap food and you get a lot for the money. It's nothing spectacular about the food and I don't do milkshakes (lactose intolerant) but I hear those are the highlight of this place lol. I appreciate us having one but I know I won't be frequenting it too often. Great for college students, though! read more

Super great price and the food's not half bad either. I do believe that have to work on their milkshakes. But my hamburger was great.

Had the $4.99 dinner plate special, ordered Cajun chicken. The chicken sandwich was tasty and appropriately sized, but the two sides I ordered were paltry: tiny cup of bland cole slaw and only four small onion rings! A friend ordered a wrap for a side and it was almost the size of a sandwich, so that would have been a better choice. I also just got the soda included (all ice!) but I hear that the shakes are awesome. I'd definitely go back but certainly change my side orders for more food and a better value! read more

I got a cheeseburger, onion rings and a corn dog. The burger was just beef. No seasoning, nothing special and the onion rings you can get at the grocery store and be just as good if not better. It's an ok value for the amount of food but nothing to write home about. read more

I always enjoy the food - my biggest complaint is the counter staff couldn't seem less interested in helping you and the menu is super confusing. They should at least take the time to explain it read more

Why is the customer service so bad here? The food is good but those kids behind the counter suck big time. It makes me not want to go here bc the human interaction is awful. Originally asked for an unsweet tea she miss understood me as sweet tea which is fine it happens all the time. So when I get to the window I'm like oh hey this is sweet tea and I wanted unsweet so the girl in the window was like okay lemme get an unsweet tea for you. She then turns to some other girl and asks for a different tea to which the second girl responded no I asked her what tea she wanted and this is it and I ended up with a sweet tea. Can I just say what the heck. Miscommunication happens all the time and it was just a tea. Why couldn't you switch it out? What is wrong with your customer service and just basic human decency? Cook Out please stop hiring shitty people!!!!!! read more

On several occasions I have been given the wrong food, or treated by people with little to no customer service training.

Great opening time for the store. The lines were a mile long, both in the store and drive through. The staff moved the line pretty quickly and served the food just as quickly. The burger was like a slug burger. The grilled cheese was decent for the $4.99 price. My only complaint was them not having a fountain drink machine outside in the eating area. read more

Started off promising but has quickly fallen. Okay first rule of business, don't let your staff wear actual bonnets to work. Not hair nets, real live night bonnets. And the carelessness with the service and food needs to stop, I doubt I'll be back. I ordered a Cheerwine Float, a main reason for even patronizing this establishment.... And I got ice cream... With some cheerwine soda fizz on top. The point of a float is for the ice cream to be able to float. Thumbs down rn! read more

Ordered a cheeseburger and the cajun chicken sandwich. The burger was really good for the price, but the cajun chicken was given to us practically raw. My friend said it was tough, so I asked to try it. Good lord, I bit into the sandwich and said this thing hasn't even been cooked. Just gross! After calling and complaining they mailed her two complimentary meal cards. read more

Great food. Great service. Great company. $5 makes everything good. Onion rings are on point. They even have a sink to wash your hands in out front. Very thoughtful. Interesting decorations. Mint milkshake was nice and minty. read more

I had a great first experience at the cookout. They have a drive through and the line went by very fast. I ordered their pulled pork sandwich meal and it was only $5. I will definitely be going back and will recommend to others. read more

Cook Out - They have awesome sweet tea! - Burgers Near Me - Memphis, Tennessee

This place is on point. I love how you can get a combo tray with a sandwich, two sides, and a drink for $5.46. The food is always good and hot when you get it and I've never had a mistake in my order. The staff is nice and helpful. The atmosphere here is always nice as well. read more

Insomnia cookies are the best! Soft and moist in the middle and just enough crunch around the edge. Lines appears long and intimidating but don't let that stop you from experiencing the best damn cookie around. read more

I really like it almost everything on it menu.It has good food and it close very late around 4:30am which is good for people who around the times. read more

I REALLY love their food, but I always see a opossum in their parking lot. This is not a joke, I mean a REAL LIVE OPOSSUM!

This place is terrific!! At first impressions, a nightmare because of the traffic, but I got served really quick, with some of the best food ever. read more

I enjoyed my food that I got from cook out last night. My friend kept telling me about them,so o had to check it out

I got a double cheeseburger with bacon, fries, onion rings and a large sweet tea for $6.76! What a f#$&ing deal! Food was hot and delicious and the tea was fresh and awesome! Definitely my new favorite lunch spot! read more

GREAT place! Excellent service!! Definitely recommend. Looks to be the next In-N-Out of the South. Very cool concept!!

Besides the long lines, Im so glad Memphis finally got a Cook Out. They'll definitely need another location in the east Memphis and Cordova area though because as of now, people are coming from all over and the traffic around the university area is even worse now. Other than that, I love it I love it I love it! Prices, hours, and the combo deal... can't beat that. read more

i found a worm in my bbq.... when i was eating my food i found a little black worm in my food so me and my friend looked it up and it ended up being a tape worm.... read more

Terrible cookout establishment. Extremely slow and seems that employees don't have a care in the world about anything. They get everything wrong, FYI. read more

great chicken sandwiches and fries! their hush puppies are to die for. all of this at a reasonable price

My husband and I decided to try this place, after driving from Cordova I was sadly disappointed... The value is awesome about $16 bucks for us and two children. unfortunately our burger was cold and the chili cheese fries was not hot either. It was too crowded to even complain. we left and went to have dinner elsewhere. Maybe we ordered the wrong item, I hear the shake are ammazing... Im afraid to try again. read more

I just had the best cost/quality hamburger combo meal I have ever had at establishments east of the Mississippi River. Cook Out's hamburger combos are reasonably priced at $4.99 for the combo I ordered. I ordered the double burger with bacon, cheese, tomato and grilled onions and found the quality every bit as good as the nationally ranked In & Out Burger's animal style hamburger combo. My wife had the chicken sandwich combo with tomato and she said it was great also. In & Out Burger's grilled onions are a little bit more flavorful that Cook Out's, so I would like to urge Cook Out to work a bit on that. Otherwise...an A+ burger. Besides the Cook Out Burger comes with two sides, instead of just one at In & Out Burger. read more

I'm scared to eat here because the past two times I have gone I have gotten very sick. I believe this is to to undercooked food or unsanitary food handling. read more

Good Food, but I was treated poorly as a customer. I've from NC and have been a fan of Cook Out for a long time, so I'm excited they are now in Memphis. However, today (1-13-2016) one of its employees refused to assist me after I had been waiting for 10+ minutes to pick up my order at the counter. I was watching customer after customer who ordered AFTER me get their food, so when I approached this worker and gave her my order number, she simply said she's waiting for the food. I did this twice more, and twice more I was told the same thing. When I asked her why others were getting their orders, she got visibly angry and said she can't do anything about it. I even saw my the milkshake I ordered (with my order # on it) sitting on the counter behind her. I asked if I could at least have that, and she just ignored me. So I got in line and waited my turn for a cashier, gave her my ticket, and she then went back to the kitchen. She came back immediately and said my order ticket didn't print and thus they never cooked my food. Less than two minutes after that they had my food ready. I said thank you to the cashier for actually helping me, at which point the order caller (the person initially asked for help) scoffed and then loudly said "you were coming at me the wrong way"--whatever that means. I hope this was a one time occurrence, but for the time being my interest in Cook Out has been greatly soured. read more

Small dry bland too much onion no taste burger frozen taste fried onion ring process chicken nugget and can taste chile with too much ice in cup with wrong order drink greasy after taste what joke go next door 2 Wendy read more

The food was delicious!!! Great customer service. Very crowded but management handles the flow of customers very well. Even though it's crowded I never feel as if I'm there too long. They really get the crowd moving. Great job guys!! Oh, food is ALWAYS fresh too!!! read more

Last night I went out for an after midnight snack and wanted to try this new Cook-Out restaurant that just opened and was still open after 2pm. The line backed way far into the street at Highland. At 2pm they were THAT busy. Didn't want to wait in line, went to McDonalds where there was no line and they messed up my order and made me wait a long time to redo it and it was cold when I did get it and the girl's excuse for the bad service was because there wasn't enough people. Just now went and tried Cook Out. Had to wait in line that was backed into the street like last night but it moved along faster than McDonald's line did last night when they had NO other customers. The people were friendly and efficient. I ordered a bbq sandwich plate with fries, hushpuppies, coleslaw, and a slice of cheesecake and paid less than $7. Couldn't even finish it. I ate a few fries and didn't even make it to the coleslaw I was so full. I even had meat left over to give to the cats because there was so much that fell out of the giant sandwhich. Also it actually tasted delicious and everything that was supposed to be hot was hot and the stuff supposed to be cold was cold. I think I just went through a portal from the twilight zone or I just died and went to heaven. This can't be real. Really happy you are here. All the other fast food restaurants around you have been seriously slacking and they are actually more expensive for less and lower quality food. I live right down the street. I have the feeling this is the beginning of a beautiful relationship. read more

why the fuck are y'all charging for sauce. there's no reason for me to have to pay for bbq sauce for my chicken sandwhich

Great, fast service. Food is very satisfying. The double burger was delicious and so are the milkshakes. Also, the chicken quesadillas are pretty tasty. read more

Let me just start with... i gave the girl at checkout 20.01 for a 7.61 bill. She had to ask the manager help her make change. Then I taught her to count the money back. Oh my. Its good, really cheap for a poor college student. It not worth the trip read more

So. I've been to a cookout before, and the food and service was amazing. Here, is no different. However, they've missed the point on having a pickup window. It's the single only issue I have seen. It's chaotic, but manageable, but could avoid everything by having a pick up window. Still, Cookout killed it again, and I'm ganna chow down on my burger now. read more

Even though they be packed they get you in and out quickly I had the burger combo the burger was cooked to perfection. Juciey the fries was great and the hush puppies was very good. The only draw back is you have to park somewhere else if you are dinning in because the drive tru traffic has the street blocked. read more

This is my new favorite restaurant and it is cheap. I love their milkshakes. The people is so nice and my friend told me about this place. The food looks good. Yummy . read more

First off the meat is poor quality, very cheap cut. Service is fast but rude. After standing in line for 10 minutes and ordering my lunch, I'm told they do not accept American express. Waste of time, i just went next door to Wendy's. Overall just a crappy little burger joint, nothing special. If your lookinh for cheap food, this is the place. read more