This used to be a favorite. Who could beat $5 and change for a full meal? Now it's $5+ for a meal. Price went up and quality went down. Sadly I'm not sure if I want to return after this visit. Well, I returned 2 weeks later. The guy at the window didn't listen and was rude. I was afraid I was going to end up with something I don't like. My husband has had oral surgery and his teeth are very sensitive. He requested no ice and still had ice. Also, we've gotten the same meal both times and it was 2 different prices. I am pretty sure I'm done with this location. read more

Service was fast as usual, my gripes are with the actual accuracy and attitude of service. I ordered a Big Double, a small Cheese Fries, Corndog, and a Chicken Quesadilla. All the while, it was perceived that the girl taking my order was annoyed that I was interrupting her from chatting with her co-workers, and then I get home to find 3 out of 4 items, No Chicken Quesadilla. Little friendly personality and a quick second to check the order before handing it out goes a long way! Food, Speed, and Price gets ya 3 stars, friendly attitude and accuracy would've got ya 5 stars! read more

I come here for one reason and one reason only. Milkshake specials. They're the right mix for a shake. Thick and creamy. And the right price. 99 cents for a good size portion, at least an avg of 2 serving sizes. Other food is pretty decent, too. Reminds me of fair food with the taste and variety. And who doesn't like a good old fair with the rides and the junk food. Even though I love the tandem drive thru, you've definitely got to watch out for the other side. Once people have their good greasy food, they're gone quickly. read more

Not a great experience at this location - food was tasteless - over cooked - seemed like it was microwaved - service was rushed and for no reason as there was not a line of cars or people. Outside the picnic tables were dirty read more

If you're looking for quick, delicious fast food and you're not too worried about your calorie count, Cook Out is the place to go. The menu is a huge selection of typical "American" fast food and anything I've tried has been tasty. You absolutely can not beat the value here either. A spicy chicken sandwich with a corndog and hushpuppies? $5. A cheeseburger with fries and chicken nuggets. $5. Sometimes you can even get a meal cheaper if it's the weekly special. Occasionally the hushpuppies will be a little overdone and once or twice they've messed up an order, but the number of times I've visited and had a yummy meal quick is by far the more common occurrence. If you stop by, you should give one of their many super thick milkshakes a try too! read more

Disappointed in the cheeseburger after our long-awaited experience. Have had their milkshakes several times - Excellent shakes! Finally decided to try "burgers & fries. They have 4 sizes: small, regular, huge & enormous. The "regular" burger was pretty pathetic, the shape & size of a golfball, slightly flattened, served on a starchy, gooey, white-bread bun. Way too much bun for the meat, pitiful. (Can't imagine how tiny the "small" burger would be.) Toasting the bun on the grill might have helped, but not by much. French fries were surprisingly tasty & hot, crisp, and well-seasoned. Luckily, the caramel-fudge milkshake saved the night! read more

The grilled chicken sandwich was OK. Tried the pulled pork BBQ sandwich and I regret it. You always get what you pay for!

When I found out a series of misadventures would mean that I wouldn't be heading stateside for Christmas this year, I was pretty sad that I wouldn't see my family. But when I also realized it would be MONTHS before I'd wrap my mouth around a delicious chili burger from Cook Out, I was plain devastated. We always avoid the drive-through and just eat inside - the dining area is always clean and tidy, plus it's a nice break on the drive from the airport. A North Carolina institution - need a Cook Out in Australia! read more

This cookout is the worst. They will not get another dime of my money. They have very bad customer service and to me things even worse I was treated like this on my bday late night visit. I came through drive thru tonight and sat for 15 to 20 mins waiting for someone to come ask for my order no one responded. After saying hello multiple times and receiving no response yet seeing 5 or 6 cars in the adjacent lane had moved forward, I thought there may have been an issue with the speaker. When the car in front of me finally pulled forward, I moved ahead to the window to ask if the speaker was broken but was ignored at first and then told that I could not place an order and was holding up the line by the young male cashier who said that he had been too busy making milkshakes for the previous car to come to the speaker to take my order. Refused to get a manager and made a slick comment about how much the previous order cost. Never apologized for the wait and instead of taking our order and asking us to hold on a few more moments, he closed the window. Very rude, inconsiderate, unprofessional and lost a customer for GOOD! read more

This review is only for the shakes, of which there are MANY flavors to choose from. With $.99 specials, prices are amazing! We went for a $2.50 toffee heath bar crunch on a splurge. The shake is more like a DQ Blizzard in consistency (very thick), almost like soft ice cream. It didn't last long enough to use the provided straw, just the spoon. read more

Repeated order 3 times. Still wrong. Lady at drive through was pissy about me asking for a receipt and salt. Burger was good but would have been better if it was prepared as ordered. Not worth the attitude from cashier. Have eaten at other cook out locations with much better results. read more

Absolutely love Cook-Out! At one point it was lunch every day. The food is great and the combos are great for less than $5, including a drink! This one has rarely gotten my order wrong, but I've never paid for something I didn't receive. read more

it took like twenty mins to get our food and we were the only ones there. my friend got dr.pepper and they gave her sweet tea and when she went up the said "we gave you tea didn't we". then after we left i realized my box was like melted on my chicken. what the heckie. on top of that we called the "if not satisfied" number and got sent to voicemail. DO NOT eat here!!!! Franklin will yell at you if you don't know what you want read more

Cook Out - my box of food - Burgers Near Me - Concord, North Carolina

I've been to many different locations but this one has some amazing cooks who are doing an amazing job. Chili cheese burger with fries and a chocolate shake was transcendent: elevating me to a place of true satisfaction. Considering this, for a price of 6.99 it was at a price that can't be beat. read more

Completely messed up my order... ordered a burger with a ranch wrap and cheese fries. Got a burger with fries cheese balls and Cajun fries. I'm not mad I'm just disappointed. read more

Awesome food. Real meat hamburgers. Cheer wine and ice cream great idea.

Today was bad. Usually Cookout doesn't fail. But today you have a spy from the Golden Arches! My burger was wrong, the chicken wrap was dry and the fry oil needs to be changed. read more

Since Yelp doesn't allow half stars, I am giving them 4 because 3 is just a tad too harsh. Their milkshakes are fantastic and you can pretty much satisfy any craving you may have. They have 40 flavors on the menu. I am a big fan of their chicken strip, hush puppies and quesadillas platter. The quesadilla does have a little kick to it, but it is SO good! Hubs loves their BLTs. He can eat like five of them at a time. It's an issue LOL. He also thinks they have good burgers for a good price. My biggest pet peeve with the place has nothing to do with their food or their prices. It's their craptastic speaker system and awkward two lane drive up process. Seriously, I cannot understand a word they say on the speaker so I am forced to park and walk up to the window to order. If I can't understand them, how can they understand me? I want my order to be accurate so I go for the face to face interaction every time. The two lane drive up works conceptually, but in the real world it sucks. People are so self absorbed and on their phones half the time that it becomes a complete cluster. Fender Bender imminent. Repeat, Fender Bender imminent. read more

I love Cookout. The Milkshakes are AMAZING! The tray combo deal is also great. If you like Hushpuppies you should give them a try here (They are just a $1!) read more

Come for shakes...stay for the grease. Seriously...the food is ok but WAY too greasy! Ironic name since their best items are the milkshakes that are thick and full of your requested add-ins. Great for a hot summer day. read more

The food has good taste but maybe check your order before you leave. On my burger I asked for extra pickles and paid extra for tomato. What I got was one little slice of tomato with a bad spot in it no less and 1-1/2 pieces of pickle. Wish I would have gotten what I ordered. read more

I just don't know what else to say.....hands down one of the best spots I have eaten from in a long time! Living in the beautiful state of Colorado for many years finding a variety of fast food restaurants was not always an easy task. Not that fast food is consistently good for our bodies but...reality for me is that I get cravings or sometimes I'm just tired and want something quick but delicious to eat. When I first moved here to Charlotte a few months ago I was hungry, was working late, and a friend said, "I'm going to take you to a spot here called the Cookout". My my.....the first thing I saw was that I could have cheesecake made my way! And this was through the drive through! Cheesecake is my favorite desert! I was already in love! You can have almost anything you want made there your way! Not just burgers! But oh was my burger so so good! They don't have anything like that where I just moved from. I have been hooked ever since! The customer service was great and the prices are decent. I have also been told by many that they are open until at least 2 or 3 am. If you ever visit the Charlotte area I definitely recommend you visit the Cookout. read more

Cookout is somewhere my husband and I go to pick up something quick. The last few times though our orders have been completely wrong or not fully right. Tonight was no different, at this location. Not only did the cashier forget to give us our change back but argued with my husband about how much he should get back which was $10. Then gave an attitude by taking the $7 back and slamming the window in his face. We understand their turnover rate is high but they should at least try to fully accommodate the customer. Which would be getting the order right the first time and understanding that they are getting paid to work not give crappy service to the customers that keep them open. read more

Always friendly and fast when we go, even during peak hours when it takes forever to get down Bruton Smith. Only downside - they skimp on the fries portions. All other cookout locations give way more fries. read more

I went because someone had suggested getting their shakes because they are delicious. Bad, horrible, terrible choice. I got a Reese's shake and asked for chocolate ice cream. Worst experience of my life....chocolate ice cream was vanilla with some chocolate syrup barely mixed in. The ice cream was super nasty. I will never go back. read more

The atmosphere at this cookout is lit. I came here on a Tuesday night and there were people everywhere. Unfortunately, the service is atrocious. I waited 20 minutes for 1 Oreo milkshake. They told me several times to keep waiting and then eventually just said they forgot it. Come here to hang out not to eat. read more

Food is outstanding and price is even better. For $4.50 you get an entree (huge chicken strips, chicken sandwiches, burgers, etc), 2 sides (and they have a ton of sides to choose from) and a large soda. It is a ton of food and is always hot and fresh. There is absolutely no better deal in Charlotte for how much food you get and how hot/fresh it is. The downfall, in my opinion, is how rude the staff can be and how they rush you every time you order. If you say "give me a minute to look at the menu" they get pretty peeved. The younger girls have a ton of attitude and we have considered not going back, but the food is so good and cheap. Only other downfall is that they don't give you a bag when they hand you your dinners, so if you are ordering for your family I would honestly bring something like a reuseable shopping bag to get it all back home. Oh, and if you order chili as a side, please know that you are not getting a bowl of actual chili. It's a small condiment bowl with the kind of thick chili you would put on your fries. It's good, just isn't a lot and isn't "soup". read more