Sitting at the window as we speak. The lady at the window is carrying on conversation with her co-workers instead of prepping and passing food. I barely heard two words from her towards me, as the customer, other than the total. Not to mention, I've been in his drive thru for 15-20 minutes. This has been the most unsettling and unprofessional experience. And not to mention, I finished this review and I'm still waiting for my food. Great. read more

As soon as I finished my burger last night I became violently ill. Could not stop vomiting till the sun came up the next day, I pray you never have to go through what I endured. Will never buy food from them again. I missed a day at work because of it. If I could do zero stars I would. Do not stop here for food! read more

Don't recommend!!! The service was TERRIBLE!! The manager called me a bitch!!! THE MANAGER!! If I could give them zero reviews I would!!

I can not speak on the food, but I will make a trip just for the strawberry shakes.

I love cookout for the price and food. I should have written this review the night I went with my husband, little sister and my baby. The lady at the drive through was extremely rude. She said, "I'm about to get real disrespectful with these customers. I'm 'bout to clock out!" She was extremely rude and unprofessional, and the way she was saying all of that seems like she wanted us to hear it. Aside from it being inappropriate to customers, I had children in my car that heard it all. read more

Loved my stop here. Great food that's fresh and cheap. Big portions Awesome milkshakes with so many flavors Nothing bad to say here! read more

I'm evaluating this restaurant in comparison with her fast food restaurants. And in comparison it is excellent. The barbecue pork sandwich cost $2.99. I bought a combination and got hushpuppies, a ranch chicken wrap, a barbecue sandwich and a milkshake for six bucks. Granted the pork sandwich was not piled full of barbecue but it was adequate especially for $2.99. Everything taste good and the shake was exceptional. The bill for two of us to have a great lunch was $11.86. This place was clean, the service was friendly and fast and the bathrooms were great. Cook Out offers an exceptional value. read more

My first stop on the road to NC was to one of my favorites of all time. I first had Cookout in Raleigh back in 2004 and now since they have expanded beyond just a drive up the quality is still there. Real charbroiled burgers and a huge selection of real fruit shakes so thick you cant drink it with a straw. Cookout is by far the best fast food burger in the southeast and it is addictive. read more

Dunno why they don't melt their cheese when they do the bacon wrap/chicken. Compared to the other cookouts down south this one is kinda meh.

I was surprised to get in and out as fast as I did. Usually the line is ridiculously long. I ordered the cookout tray and it was okay but satisfying for a $5 plate. I wish they offered the customers condiments because I totally forgot to ask for them myself. I did receive great customer service and I can't wait to go back and try the other meals they offer. By the way my meal did include a drink and I ordered a sweet tea. read more

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I came across the 1st location last fall downtown on Walton Way and fell for the burgers and onion rings but this new on Jimmy Dyess Pkwy has inside seating and is at a prime location right near I-20. Service is fast and pleasant with a self serve soda station plenty of seats as well as booths for large crowds.It also has the drive thru with a simple menu but once you try this place you will be a master at putting together your meals and the kids menu is a real snap with hot dogs starting at .99 cents. The slaw dogs and chili dogs are really great read more

Cook Out - Fast Food Near Me - Augusta, Georgia

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Long wait. Almost gave me the wrong order. Cold burger. Ordered cookout style and it did not have chili. Cold onion rings and hush puppies. No sauce or ketchup included. No napkins. Total failure. Will not be back to this location. read more

our cashier was very rude and did not give us the right order even after I asked and tried to make sure we got all we ordered

Just OK - the CookOut in Atlanta always has lines around the building, so I was keen to see what the fuss was about in the substantially less crowded Augusta location. I can't see what the fuss is all about. Burger was OK - a step up for MCDonalds or BK, but not on a par with somewhere like five guys. meat was fairly bland and the toppings were slapped on with little care. I got pretty much an entire onion on my burger. Chilli cheese fries were a disappointment - the fries were ok, but the chilli and cheese were not. Chilli was just meh and the cheez-wiz type substance on top was plastic tasting and gloopy. The shake WAS good - Heath Toffee - the ice cream was not too sweet and it was just what I needed to take away the taste of the Cheez-wiz. (+1 star) BUT the oppressive Christian Rock Music (YES! Jesus is my Lord! I will follow Him!) was just too much for this poor agnostic (-1 star). read more

Cook Out in Augusta on Jimmy Dyess. I just left Drive thru and Kaleb is the rudest cashier in there. He act as if he's pissed and angry to be at work. He did not greet me nor did he smile and he wasn't friendly at all. This was my second encounter with him and it was the same the first time. This store needs to address him ASAP. #CookOut #AugustaGa #JimmyDyessParkway read more

Cook Out - Receipt - Fast Food Near Me - Augusta, Georgia

Good and cheap. BBQ melts in your mouth and I prefer it without the sauce. If there was a half dollar symbol. ..

The food here was pretty good and the staff was friendly and helpful so I would give this review three to three and a half to stars based on that. So why one star you say? One, they do nothing to keep drive-through customers to the left when entering the restaurant parking lot, and people these days "the world revoles around me!" don't think about people behind them, so they sit in the middle of the parking lot and you can't go around them. Traffic was backed up into the main road. So it took me about five minutes for the drive-through customers to move forward so I could go around them to get a parking spot. Ordering food was a breeze and was quick. My order was equally as quick when they called my number along with somebody else's number. The other order stepped in front of me, which wouldn't be a problem, until they asked for all kinds of other stuff like cup holders, mustard, etc. The problem is the pick up area is only one person wide since the rest of the counter is employees and registers. I tried to get around them but this was another "the world revolves around me" person, hogged up the pick up area for at least two minutes and all I wanted to do was pick up my food and eat it. I like the food, but it isn't worth wasting your time waiting for parking spot and waiting for your food while somebody hogs up the pick up area. This may make it sound like it was the customers fault for hogging up the parking lot while trying to get though the drive-through and hogging up the pickup area as well, but it doesn't take a rocket surgeon to figure out this is a problem and fix it. read more

Fries are awful, burger was great and the shakes are delicious. If you like to be able to drink your shakes, this place may not be for you. Definitely needed the spoon for all of the fruit chunks that don't fit through a straw. The fries would have been better if their fryer grease were fresh. Dark orange is not the correct color for a french fry. I was happy with the burger. Nice flavor, tasty bacon. I'll go back for the burgers. ...and the prices. $8 for a combo with a shake is a good deal. read more

Went to drive thru today 12-17-18. Placed two tray orders, had to repeat first order twiced. Pulled up paid and the girl handed me two huge ice tea's and one food box. Asked where the rest of the food was and she replied very rudely that's your order, I then told her no I ordered two different tray meals, she then asked what it was that I wanted..I told her for the third time!!! Get home and the order is WRONG and burger was a mess! read more

Super cheap, fantastic fast food. Just about every kind of fast food you could want, and the quality is pretty great. Unbelievable for the price. read more

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What even is this place? OK, so I'm torn. 2.5 stars is what I want to give, and I'll tell you why. The good: Nice looking building! Very attractive for the area. Cheerwine in the soda machine. I LOVE Cheerwine! Hushpuppies are good BBQ is surprisingly good. Chicken nuggets as a side?? Well they're good at least. They're pretty fast. Convenient to I-20 The bad: Chaotic interior, the line tends to back into the doorway getting in people's way. Tiny spot to place your order and they're in a hurry to get you to go away. It's chaos because you also pick up your order in the tiny spot where you place it. I had the fried cajun chicken sanwich. HORRIBLE. OMG. I can deepfry a frozen patty better than this. I dunno what happened there. Would recommend, but would NOT recommend the chicken sandwich. Get your cheerwine and be patient. If it's too crowded, Mcdonalds is right next door at least. So there's that too. read more

I'm not sure what has happened to this place within the last few months, but the food quality has drastically decreased. I periodically make stops after work and the meals always tastes hot off the grill. However, lately the food tastes as if it has been sitting for hours. The burgers are bland and the quesadillas are hard. Surprisingly enough, I made a stop during lunch and the food tasted as fresh as it had previously did in the evenings. Night shift needs to get it together. read more

Great food great prices. The sweet tea is the best I've had. Highly recommend going here if you haven't. read more

Cook Out - Great food and prices. Best sweet tea I've ever had. - Fast Food Near Me - Augusta, Georgia

AVOID IF YOU WANT PROMPT SERVICE. Sat at the window for almost 10 minutes. Clicked the service button quite a few times in that period. Knocked on the window, nothing. There was a person near the window that never paid attention to me but looked like they were opening boxes of paper products. I assumed they didn't run the register so I let it go. Then I clicked the button incessantly for a minute and then THAT SAME PERSON CAME AND RANG ME UP FINALLY. Where is the work ethic or respect? I mean I get you're busy, but at least acknowledge me and say "hold on" or "the drive thru will be faster till I'm done with this" something! Pathetic. Management needs to get their heads outta their butts and MANAGE. read more

Tastes like plastic and overpriced. All my friends say it's a lot of food for a small price but ignore that sentiment because it's born out of ignorance. Two sides of chicken nuggets equals 6 nuggets, with a dry, sloppy burger? Pass. Trash food for a trash price. Save your money for some Chicken McNuggets and a double quarter pounder with cheese and avoid this dirt barrel fast food restaurant. I'd rather eat crap than drive through this cesspool again. Eat grass and you'll get better nutrients. Staff here at this location is rude and lazy, too, which adds to the unappetizing appeal of such a rundown, lowlife shack of a fast food joint. Choose CookIN, because Cookout will just give you food poisoning. read more

This location continues to disappoint. It's cheap so I guess that's why their service sucks 75% of the time. Ordered a cookout tray with a burger (w/ mayo, cajun seasoning, & cheese), side of white cheddar bites, & a chicken quesadilla with a Dr Pepper to drink. I had another order of essentially the same thing. Neither burgers had the requested condiments and there was little to no chicken in the quesadilla. I was definitely shorted on the cheddar bites. One of my Dr Peppers came with no ice? Asked if they had an ice issue and was answered with a very rude "what?". Fix it. read more

One of my favorite places. They have great milkshakes, BBQ, burgers, and fries! My kids absolutely love it too. Their prices are so reasonable; I can feed my family of four under $20! The downside- Everyone loves this place, so it tends to get crazy busy, but they cannot help that! read more

Good and cheap! Tastes like you went to a cookout...a good one. Best milkshakes! The hubs and I both get full meal including drinks for around $12. read more

I am a big Steak and Shake fan so I wasn't planning on eating here ever. Had a guest of mine request it though so I went along and was very pleasantly surprised. The prices are cheaper than Steak and Shake, the inside is nicely decorated. Staff is friendly and efficient. Food is obviously cooked well and has great flavor. I can't get past how good the prices are. The shakes... Everyone has to go there to try a crazy flavored shake and be won over. Even the craziest favors they have are tasty. A big two thumbs up for this burger joint! read more

Fast service at drive thru and dine in. Food is pretty good for the price. To get a grilled chicken sandwich with two sides and a drink for under 5.00 is something hard to be mad about. The chicken had that char grilled/cookout flavor to it which I loved. The strawberry cheesecake milk was little to thick for me but after it settled the flavor was very good. read more

Great value! The regular burger steak style was really good but the onions were a little tough. Over all, I will deff come back.

We went there for 2 milkshakes and an order of fries. We waited 15 minutes to get our milkshakes that had been sitting on the counter, but no one felt the need to give to us. A few minutes later we asked for our fries. After another 10 minutes we received the wrong fry. After another 10-15 minutes we got our money back and went to Steak n Shake. The employees were standing around talking. One girl stood in the back and waited on her food. She received her food before the customers. Ridiculous! read more

I just wasted my entire lunch here. Came in, long line, waited about 15 minutes to get to the front. Made my order and was ready to pay only to have cashier then tell me the credit card machine was down, and point to a small sign posted up out if eye line. Piss poor. No credit cards should've been posted on the front door. I have a very limited window for lunch and now I won't get anything. I will never come back and I will be telling everyone I know to avoid this restaurant. read more

First time eating at Cookout. Had 1/4 lb hamburger tray with fries and chicken nuggets and a large drink. My daughter ordered same but with a mocha shake. We sat down to eat and discovered the shake was not mixed- coffee on bottom and vanilla ice cream on top. When my husband told the cashier she apologized. The hamburger I had was put between two bottom buns making it extra thick, the meat was bland and lacking flavor. Fries were not salted and had a baked texture. The chicken nuggets were small and bland. The food comes out very quickly, however I'd rather wait a bit and get some flavor. The cashier was nice and although there was no refund on the shake, she did apologize. My son had a corndog and loved it. All in all, I would rather eat elsewhere. I'll bring my son on occasion for the corndog. read more

Decent fast food place with relatively decent prices. I've never been disappointed by anything anytime I or my family have eaten here. Their tray meals are supper cheap and they come with a lot of food, all things considered. The meal comes with an entree and two sides, and your two sides selection list could be considered another entree and any other FF place. Their staff has always been friendly, courteous, helpful. Before moving to Augusta, I'd never heard of the this place. But, I can see how this place has started to grow. read more

The food is delicious and especially for the price you cannot beat this deal. The cookout tray is a wonderful deal! I definitely recommend the cookout tray with either the two hot dogs or the double burger with of course two chicken quesadillas ;). ....... Also Cheerwine. What's not to love? read more

We went here to grab a quick bite before getting on the road. We got cheese fries, a burger, a pork sandwich, and chicken nuggets. Everything but the burger was meh. Then as we are passing everything out, and everyone has taken bites, we noticed an extra box... it was an employee's half eaten food, soiled fork included in the box.. Needless to say, we brought our order back and got a refund. The people were really friendly and nice about it though so that helped. read more

Awesome food, prices, and hours! This is the best place to get a milkshake all year around. There is no other fast food joint where you can get 2 sides included with your combo. read more

I was a fan until they served my fries cold and didn't put the onions on my girl's wiener so I'm out. Plus it took too long.

For a fast food burger, pretty good. First time trying out a Cook Out and I liked it. Burger came out tasting fresh, the fries n onion rings were really good, slaw tasted fresh and crisp. Pleasantly surprised. Milkshake is super thick and tasty. Highly recommend. read more