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    Ferguson Home - Ferguson Home Signage

    Ferguson Home

    (8 reviews)

    $$

    I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

    My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

    Brllnt Homes

    Brllnt Homes

    (1 review)

    Trey is a very knowledgeable person who listened to all our requests…read more He took total control of the various systems we requested to be installed and answered all our questions. We have more projects for him to work on. So we will be using him in the future. He really is excellent at this business. I can't recommend him enough.

    From the owner: Discover the ease of living with home automation. Brllnt Homes is a family business based in…read moreArnold, MD, we specialize in making your home smarter, safer, and more efficient. 🔹 Innovative Home Automation: Seamlessly control your lighting, climate, entertainment, and security systems from one user-friendly interface. 🔹 Cutting-Edge Security Systems: Protect your home with state-of-the-art cameras, smart locks, and alarms tailored to your needs. 🔹 Energy Management: Optimize your energy usage with smart thermostats and energy-efficient solutions, saving you money while reducing your carbon footprint. 🔹 Custom Installations: Our expert technicians provide personalized installation services to ensure your smart home system meets your unique requirements. 🔹 Ongoing Support: Enjoy peace of mind with our dedicated support and maintenance services, keeping your smart home running smoothly. Join the smart home revolution with Brllnt Homes – where convenience, comfort, and security are just a touch away. 📞 Call us today or visit our website to learn more and schedule a consultation! Brllnt Homes – Smart Living Made Simple.

    Cook Electric - lighting - Updated May 2026

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