We have only dealt with Dr Allara and Dr Yoon over the last 25+ years. My wife has very complicated…read morehealth issues Drs Allara and Yoon have taken the time and effort to become familiar with these issues. I usually don't care for the way most doctors treat patients but Allara and Yoon are exceptional, they actually treat patients as patients not numbers. My wife and I have had horrible experiences with medical professionals but never have we had one complaint with Allara and Yoon. These guys understand that all patients are not the same. They understand that what is normal for one patient is not necessarily normal for another. They actually put some thought into your problems instead of just running down a check list. At one time I thought proper medical treatment was no existent North of Boston but after 25+ years of dealing with MFM Health I know that good health care can be found.

We recently brought our 6-month-old daughter to this practice after moving and searching for a new…read moredoctor for our family. While the physician herself was kind and pleasant, I was extremely disappointed with the overall level of professionalism in the office. During our visit, I could hear medical assistants speaking loudly outside the exam room, asking things like, "Who's room is Ava in?" and "What room is she in again?" It did not inspire confidence, especially as a parent bringing in an infant. I ended up calling out, "Ava is in here," just to clarify. At the appointment, my daughter was supposed to receive two vaccines. About a week or two later, I received a call from the office informing me that one of the vaccines had not actually been administered. Instead, she was given saline. I was told they later found the vaccine at the bottom of an empty box. As a parent, this is extremely concerning. Accuracy and attention to detail are critical in a medical setting, especially when it involves infants. Unfortunately, this experience left me feeling uneasy about the quality control and communication within the practice. We will be going elsewhere.

Our daughter is pregnant with our first grandchild and she invited us to join her ultrasound…read moresession at Over the Moon - it was amazing! We actually saw the baby hiccup! We will cherish these memories forever. Grace was professional and answered all of our questions- we are hoping to come back for another scan. What a beautiful experience.

From the owner: At Over the Moon Ultrasound Boutique, we believe pregnancy is more than appointments and…read morechecklists. Our mission is to provide expecting families with an intimate, personalized ultrasound experience that offers clarity, joy, and lasting memories.

We came to get a glimpse at our lil baby on the Monday before the holidays so we could share the…read moregood news with our family. The facilities are clean and cozy, and the staff was nice. But it was a bit disappointing that our ultrasound prints had a few errors. If I had realized that what we saw on the TV screen was going to be what was printed on our images, I would have spoken up. My last name was misspelled, and the tech had selected "third" trimester when I'm very much in my first. These errors were printed on our images, and while otherwise it was a good experience, I feel I can't really share the pictures from my very first ultrasound. I provided this feedback as well through their website contact form and no one reached out.

Excellent service. Went there for an early ultrasound as well as 3D images. I got some great…read morepictures.

Went for shoulder MRI. The door is actually located to the LEFT of the main doors. Doesn't look…read morelike an entrance. A large sign would be nice on the outside. Ann greeted me at front desk of MRI and reviewed my name address DOB address contact person area of body needing MRI and printed out my prescreening which I did the night before. Pam, one of the techs brought me back to a little room with 3 chairs including a wider one to accommodate larger body types to introduce herself and review each screening question. From there I was instructed to change into hospital scrubs leaving only underpants and socks and my shoes (my choice as they don't offered hospital socks. Across from the dressing room are lockers which have hooks and shelves. Two bathrooms are located there as well. From there you are brought into the room with MRI machine where you leave your shoes, eyeglasses and locker key with staff. You get set up on theta le with warm blanket, bolster pillow under your knees for comfort and offered an eye mask and headphones with background music. Pam and Jennifer talked me through everything going on and it was a pleasant experience. For me I just can't open my eyes so the mask and headphones and a little Ativan 0.5 mg taken about 45 prior to (had my wife drive me and stay in waiting room where Ann offered everyone a bottle of water which was a nice touch). Test was over after about 45 minutes. Highly recommend. Awesome staff.

Great place, easy access. My only complaint is it is a very noisy environment for Hearing impaired…read more Oa couple of occasions now , I stated in advance that I'm extremely deaf . The check in said they would send a note to the lab staff of what I was wearing and my level of deafness. They come out quickly wearing masks, call names which I can't tell the names called. As I try to get their attention, they quicky turn , walk away. I do everything to help myself, I sit near the door facing them, I read lips( impossible with masks). After long wait time seeing others that came after me go in, I twice was able to finally get one's attention, and find that yes my name had been called earlier. I go again today for tests, just don't know what to do.

My Doctor made an appointment in June for an MRI in September. i was called a week out to go over…read moreany medical issues and to reconfirm the appt. tow days before they called me again to go over covid protocol. When i arrived, i was told to wait in the lobby. then the receptionist came out and told me my insurance company will not take care of the procedure. hard to believe someone could not have let me know prior to driving 30 minute for the appt. Then i asked her if I pay out of pocket how much would it cost. She said she had no idea. i just had to leave in disgust.

Ive had nothing but headaches with this hospital...called for an appointment first one checked to…read moresee if my insurance covered it, yes they do she said. call a week later other person doesn't even check to see if they take my insurance and then says no you don't take my insurance....make up your minds lazy people get no where in life but thanks for all your help..NOT!!!!!!!!

I had a good experience, staff were professional and efficient…read more My only complaint was finding the place. Signage was horrible . I missed my first appt because I could not find it. Rescheduled and had my sister take me because she had been there before. She said she had a hell of a time finding it her first time. With all the money you take you would think you could afford to put up better signage. Super frustrating and if I need another MRI I will go else where. I wasted my time and gas looking for it.

Shields MRI is very unprofessional that I can do without. At the last minute they attempted to…read morecharge me when my insurance usually pays for it all. I don't know what they charged if any and tells me to pay at time of visit. I wasn't given an explanation and told to contact insurance company. This company should know what is covered or not and do a better job in communication with people. Although I need my MRI I cancelled my appointment and very confused, upset, and disappointed in how they conduct business.

I just left there. I am a large guy and a bit claustrophobic. I didn't really know that I had a…read moreproblem with tight spaces until I tried to get into a closed MRI machine three days ago and had a small panic attack. The CDI attendant, Jenna was incredibly understanding and helpful. At the time, she suggested I try an open MRI like they have at the CDI in Woburn. So I booked my appointment. I went today to my appointment, and the tech is again Jenna. She apparently works at both locations. She was again very patient and helpful. She understood my issue with space. Today she had a student with her name Chris. After they started the first image in the open MRI (open is a misnomer- it's still a tight space and an awkward situation to be on that machine. Once the first image began, I was again having a small panic situation so Jenna stopped and came in to talk with me. Chris offered to stay in the room and talk with me between images. This really helped. I made it through the six images. Both Jenna and Chris are not just nice and patient, they are KIND and that seems to be something that you don't find often enough these days. I can't thank them enough. Also, the cost of this seems to be a good value. The staff at the reception desk is also great. They make the whole experience easy and as low stress as possible. Let's face it, you get an MRI because you've got something going on and it's usually a stressful time. It's great to find a place that cares about making the process as easy and low stress as possible. I hope to not need an MRI again anytime soon, but if I do, I will be going back to CDI and I hope to have Jenna or Chris there helping me out.

I had a terrible experience at Rayus in Woburn. When I checked in for my MRI, they wanted to charge…read more$255 but my insurance plan covered it 100%. I understand mistakes happen which is why I had my insurance company call Rayus the day before to let them know my MRI is fully covered and they provided a billing code. The Rayus employee said she'd update my ins coverage in their system. I followed up and also called Rayus a day ahead to confirm she knew my insurance covered MRIs 100%. But when I arrived at Rayus, they would not give me an MRI and insisted on charging $255. I called my insurance on the spot and put them on speaker. They informed Rayus my MRI was indeed covered 100%. They provided a billing code and timestamp from the call the day before. After I resolved the billing mixup, the Rayus employee said they never received a call from me or my insurance the day before. She lied. Then she said they were running 10 minutes behind and I had to reschedule. Since they caused the delay, I was stunned Rayus took no responsibility; forget an apology, they punished me by cancelling my appointment! I pleaded to keep my appointment because rescheduling meant a 2 week delay of a vital diagnostic test! I missed work for this MRI and the waiting room was empty but she didn't care at all. She callously and sarcastically said I could take my complaint up with her manager, Tami Cyr. That's what I'm doing.

Made an appointment online last week for today. Got a confirmation text that was all set…read more Got to office at the scheduled time and it is closed. Sign on the door closed no one in the office. Called number 978-909-4482 and says "the number out of service" this number is for the Middleton and the Wilmington office.

Scheduled an appointment for 1:15 pm yesterday. Showed up on time to door closed/locked with a sign…read moresaying "return at 2:30 pm". I was frustrated because my appointment was confirmed, and I wasn't contacted of any issues- but I decided to wait in the parking lot since I was already out and wanted to get this completed. Scheduled a 2nd appointment for 2:30 pm. Time came and went. 3pm and still nobody showed up to open the door to provide service. The phone was also off the hook. Don't waste your time like I did.