Went for shoulder MRI. The door is actually located to the LEFT of the main doors. Doesn't look…read morelike an entrance. A large sign would be nice on the outside. Ann greeted me at front desk of MRI and reviewed my name address DOB address contact person area of body needing MRI and printed out my prescreening which I did the night before. Pam, one of the techs brought me back to a little room with 3 chairs including a wider one to accommodate larger body types to introduce herself and review each screening question. From there I was instructed to change into hospital scrubs leaving only underpants and socks and my shoes (my choice as they don't offered hospital socks. Across from the dressing room are lockers which have hooks and shelves. Two bathrooms are located there as well. From there you are brought into the room with MRI machine where you leave your shoes, eyeglasses and locker key with staff. You get set up on theta le with warm blanket, bolster pillow under your knees for comfort and offered an eye mask and headphones with background music. Pam and Jennifer talked me through everything going on and it was a pleasant experience. For me I just can't open my eyes so the mask and headphones and a little Ativan 0.5 mg taken about 45 prior to (had my wife drive me and stay in waiting room where Ann offered everyone a bottle of water which was a nice touch). Test was over after about 45 minutes. Highly recommend. Awesome staff.

Great place, easy access. My only complaint is it is a very noisy environment for Hearing impaired…read more Oa couple of occasions now , I stated in advance that I'm extremely deaf . The check in said they would send a note to the lab staff of what I was wearing and my level of deafness. They come out quickly wearing masks, call names which I can't tell the names called. As I try to get their attention, they quicky turn , walk away. I do everything to help myself, I sit near the door facing them, I read lips( impossible with masks). After long wait time seeing others that came after me go in, I twice was able to finally get one's attention, and find that yes my name had been called earlier. I go again today for tests, just don't know what to do.

My Doctor made an appointment in June for an MRI in September. i was called a week out to go over…read moreany medical issues and to reconfirm the appt. tow days before they called me again to go over covid protocol. When i arrived, i was told to wait in the lobby. then the receptionist came out and told me my insurance company will not take care of the procedure. hard to believe someone could not have let me know prior to driving 30 minute for the appt. Then i asked her if I pay out of pocket how much would it cost. She said she had no idea. i just had to leave in disgust.

Ive had nothing but headaches with this hospital...called for an appointment first one checked to…read moresee if my insurance covered it, yes they do she said. call a week later other person doesn't even check to see if they take my insurance and then says no you don't take my insurance....make up your minds lazy people get no where in life but thanks for all your help..NOT!!!!!!!!

So being a gentleman of a certain age, there comes a time when the doctors begin to recommend a…read morecolonoscopy. Just one of those things Men and Woman go through as we hit that 50+ area... It's not a fun time going through the preparations was a drag, but the hospital staff all included handled the visit exceptionally well! The procedure itself was simple and painless, the anesthesia provided was quick, effective and had no lingering effects, I awoke feeling great and ready for coffee.. I would recommend this group, to make this not so fun procedure painless..

Totally unacceptable ! Had blood drawn for testing oct 10th…read moreat the maple st Danvers location before They closed and all the could do was talk about leaving , took my blood , next day on the 11 th get a call that they are sorry , but the samples never got picked up , the go to another location and I need to go back to draw more blood ,I recall a gentleman leaving wile I was siting waiting to have blood drawn he was clearly leaving with the samples , so why would you draw samples from a patient knowing the transportation for the samples was leaving right now before you took the blood! anyway I'm like I'm all set with waisting my time first of all , second , why would a go back to a hospital that clearly is incompetent, called the administrators office and they said a manager would get back to me and offered me a gas card ! Are you kidding me ! never did get a call back ,I called the administrators office again spoke with Marcia, which clearly didn't much have any concern at all ,told me they take this kind of thing Seriously, I told her I don't think you do , then told me a would get a call from the manager , got nothing , someone is not paying attention !!!! Bottom line is it is the Administrators responsibility for everybody under them and I got no satisfaction at all , Maybe I'll get a call after somebody reads this review if I was the administrator I would be completely furious and people would be getting fired ! If they gotta mess up something as simple as a blood sample can you imagine if you needed a heart transplant I wouldn't bring my pet there never mind human ! Not happy at all , I will not be ignored , wrong guy !

I got superb medical advice here in advance of a trip to China. The nurse practitioner patiently…read moreanswered all of my questions and even gave me recommendations about things I'd never thought about. (For example, if you're in an open market with lots of dead poultry for sale, you should leave. FWIW, I did not encounter that there, but there were markets with cuts of beef, pork and even eels. I kept a healthy distance from those, too, just to be on the safe side.) On top of the thoughtful travel advice, the NP also strongly encouraged me to get an MMR booster because of recent outbreaks of measles. This was well before it had hit the news, and her foresight was really helpful to me since I was going to be in crowded US airports and planes. (No fear of measles in China, since the Chinese respect science and medicine. ;) One note, be sure to check with your insurance about coverage for this place. If you're covered, it's only a co-pay; if you're not it will be expensive. (They will warn you about this.) Also, it may take several days, even weeks, for them to call to schedule your appointment, but don't panic. They are just scheduling people in order of travel date.

It can be hard to plan a last minute trip into the jungle of the Amazon. Unable to get an…read moreappointment in a Boston travel clinic, I was able to get an appointment right away here. Luckily, they still had my records years later when I decided to go to Colombia saving me from taking another yellow fever shot.

I trusted Dr. Lobo to repair my broken heel after she assured me I would regain about 90% of my…read morefoot function and return to a normal life. The reality was devastating. After surgery, my foot was left crooked and I developed a large open wound that was never explained to me. She put a cast over it without telling me anything. When I returned to have the cast changed and finally saw the wound, I almost fainted. No one had warned me about it, and at one point it was close to becoming necrotic. I had to stay in bed for two months because of severe swelling and fluid. Instead of receiving support, I was treated as if I was being dramatic while I was clearly in extreme pain and dealing with serious complications. I later learned that a screw had been placed directly through the middle of my joint, and I ultimately needed another surgery to try to correct the damage. To this day I am still suffering the consequences. I have difficulty walking and constant pain that now affects my legs and back. This surgery took away the active life I once had. Based on my experience, I do not recommend Dr. Lobo at all.

Good if you are in ICU, MICU OR SICU. When you get stepped down the carr is not up to the standard…read moreas it should be.

Went in today and they came back with $3600 in recommendations. I paid $550 for mandated yellow…read morefever and malaria pills. heres your problem passport: $3600 - that is not going to happen. your employees were friendly , and helpful - and I am sure following corporate mandates - but recommending everything - I will get only what is required and not take you seriously for any further recommendations and I will not use you again nor recommend anyone to you. My mistake for going to your business and not doing the appropriate research first - you have horrible reviews.'

DON"T GO!! It's a…read morescam. They charge you $135 and don't do shit. all the information they tell you can be found elsewhere (e.g., CDC, your favorite AI bot). AND THEY NEVER TELL YOU THAT YOU WILL BE CHARGED! AND they don't accept insurance. FUCKERS!

Patton Park Medical Center is a private practice for two…read morewonderful doctors. Your PCP is the foundation of your well being. If you are seeking the small town, intimate doctor patient relationship and would rather see a person than a number in a file, then this is the place for you. The deal: Dr Edwards is the best primary care doctor I've ever had in my life. He is a wonderful listener, thinks for himself instead of automatically agreeing with previous doctors' reports and, I'm quite sure, he is a genius.

went into Emergency room at 4am. Was seen right away. The nurses are all very kind and thorough…read more Josh was GREAT!!! I was put in a room and immediately given IV and other meds. Insurance process was easy as well. Someone came to me instead of me having to go to another desk. I was moved to a quiet single room on 5th floor . My nurse Elyse was AMAZING. very kind and personable. The doctor situation was not as wonderful. I was only seen 1 time in the 32 hours I was there and I had to really push to get the doctor to come to my room. She seemed unfamiliar with my chart/case even though I had been there all that time. Didn't leave me with a good feeling.. I'm giving 4 stars because the nurses are the stars!!!!!! wish I could give 5 but not one for the doctor. Sorry.

Communication is terrible. Wait is ridiculous. Waiting room is 1/4 full, been here for four hours,…read moreand still waiting.

went in for a persistent cough and mucous over several weeks. the folks at the front desk were…read moreefficient & friendly. I was a middle of the day walk-in so a couple of people were ahead of me. they brought me and checked vitals and such then the NP came in. she was friendly, knowledgeable, & patient. asked questions and listened to concerns. overall I was extremely satisfied!

What an awesome experience was so nice and helpful James and Cabral exceptional job I'll definitely…read morebe going back here.

Today 8/3/2020 at 3PM I had an appointment with my Doctor Mauri Cohen at Lahey Primary in Danvers…read more Upon arrival approximately 2:45 I called to alert the staff I was waiting in the parking lot as is proper COVID 19 procedure. About 2:55 I realized I urgently needed the bathroom before my appointment. I called back, explained my predicament and was told "Of course you can use the bathroom." A woman unlocked the door and I walked in past her. Then unexpectedly behind me she began screaming "You can't come in." I tried to explain I had received permission over the phone to use the bathroom, but she began screaming to staff at the desk "He pushed his way in!" I turned to the desk staff and said, "Call the police if you must but I will be in the bathroom." It was at that point I had been delayed long enough by your staff I had a bowel movement in my pants. After using the bathroom and cleaning myself up as best possible. I called Dr Cohens nurse to ask if I was still allowed my appointment or if the police had in fact been summoned. The nurse was good enough to meet me at the bathroom and lead me to the exam room. I explained to her I had asked for and received permission to use the bathroom. I also explained I had not "pushed my way in." I had in fact touched no one. She told me Doctor Cohen would be in shortly and left the room. I could then hear a loud conversation in the hall. The woman that originally let me into the building first loudly claimed I had pushed her. She then changed her clearly fabricated story to "If I hadn't stepped aside, he would have pushed me." When Doctor Cohen came into the exam room, I pointed out that I had received permission to use the bathroom. I had never touched anyone. And her latest statement only showed she had in fact stepped aside to let me in. Furthermore, she could not possibly know what I would or would not have done had she not stepped aside. I complied with all COVID 19 procedures and was humiliated as a result. This is the most extreme unprofessional behavior I have ever witnessed and certainly not up to Lahey Health standards. I would appreciate an apology and immediate action to ensure other patients are not treated this way.

I had been a patient with Lahey since I was 12 yrs old. I want to start by saying I have never EVER…read morehad any problems at this location until today. I experienced a problem on behalf of my daughter. As part of background I used to be a patient at the Beverly location and ended up leaving the practice in general due to the poor customer service, EXTREMELY LONG WAITS in office and lack of personal interaction with my actual doctor. So my patience fuse with Lahey in general, is VERY SHORT due to all my own bad experiences! I made my daughter and son an appointment yesterday @ 12:44pm and was told one appointment would be 10/1/2014 (today) and the other would be 11-10-14. I received a phone call from the office yesterday at 3:15pm the woman on the phone said she was calling to reschedule my daughter's missed appointment from 9-30-14! I stated there was NO WAY I made the appointment for a past time...that doesn't make any sense. I told her I just called a few hours ago I couldn't have made the appoint for said time because I called hours beyond that time to make the appointment. She insisted I made the appointment...but that she needed to speak the the woman who made the appointments to verify what happened. I asked her if the appointment time I'd been given was still available or not...and she wasn't sure and assured me that she would call me back. My phone died before getting that call back but she did leave me a message. She said she was calling to make sure we were on the same page with my daughters appointment and to call back, VAGUE MESSAGE if you ask me....nowhere stated that they rescheduled or canceled or anything. So we kept my daughter out of school and showed up today anyway. They tell my husband (who was completely unaware of any discrepancies) that I missed her appointment yesterday and they rescheduled it to tomorrow. He called me from the office confused and frustrated that he got outta bed to bring her there after he just got to bed at 4:30am (third shift). I tried to tell him what happened but he ended up just leaving. THEN I tried calling the office myself to speak to an office manager at 8:30, 8:33, and 8:35 (they open at 8:30) and their message kept saying they were closed and of course I couldn't get through to anyone. I have many more complaints with Lahey Beverly and the Beverly Hospital (Which was bought out by Lahey) but this is the first time I've reviewed Lahey....only because I am in SHOCK and utterly AMAZED there aren't a ton of bad reviews already.Maybe I will inspire others to share. This company does have good doctors but it's watered down with administration that can't keep up!