Had to do a drug test for a job so I had to be a walk in. I signed in and was the 4th person on…read morewalk ins. After one hour I was still the 4th and a employee came out and told the walk ins that it would be 4 hours more for the walk ins. I am now unemployed thanks to Quest.

I bought an online test, booked and appointment online with the confirmation order. When I got…read morethere I was told the appointment was booked but they had no clue of which test and that they couldn't track it with the confirmation order, they gave me a call number. I waited for 20 mins just to be told they couldn't help either. I call instead for a refund and they said yes but it'll be a $20 cancellation fee. Not only did they wasted my time, the lady that took me in was super rude, I am now without my test.

Well, I' about 90 minutes into the quest website and I still cannot work out how to place a patient…read moreorder. If this website was a high school project it would fail. Also, Quest must lose many millions in tests not ordered, quite apart from damage to patients who cannot be diagnosed in a timely way.

i sat there for over an hour with only 2 people in there. mind you, i showed up about 10 minutes…read morebefore my appointment and still sat there like a dumbass waiting for them to stop joking and laughing behind the closed window. I am never coming back here and I hope they get their shit together because that was awful. not even doctor's offices make you wait that long just for some blood tests. If i could give 0 stars I would.

This establishment is filled with some of the most unprofessional, unhinged, and disrespectful…read morehealth care providers I've ever had the unfortunate luck to interact with. From blasting profane and disgusting music to spending time dancing and talking in the halls, these providers really know how to make your visit feel like the bottom of the barrel. I made an appointment online and was ignored for over an hour before the office quietly went in lunch break without telling me and ignored me longer.

Bottom line: Verlow. But friendly and professional…read more I made an appointment online yesterday for 3:15pm today. I was brought into an exam room at 3:14pm and sat there for over 30minutes before being seen by anyone. No vitals during that time, no triage, no one even popped their head in to say sorry we didn't bother seeing you at the time of your appointment it'll just be a few moments. Nothing. Yeah we get it, your schedule is dictated by patients...don't book so many appointments that you disrespect the patients time by delaying their schedules too. Nurse came in, knew half of why I'm here, seemed surprised by the other half. After 45 minutes of waiting we had vitals done and a urine sample. I didn't see the provider until nearly an hour after my appointment time. They treated me for one of the two issues I presented then shuffled me out the door without even discussing the second issue. To say I'm unhappy with the speed of service would be an understatement. That said, the provider took my input into consideration and we discussed treatment for the one issue to my satisfaction. Cleanliness is a plus and the staff was friendly. I liked the efficiency of online scheduling, paperwork and checkin so that's a plus. Clearly all of the information doesn't make it through though so maybe they should look at where the information blockage is. If you have all day to wait, feel free to make an appointment and be prepared to wait a long time while getting half the treatment. If you, like me, don't have time to wait then pick a different urgent care center (I've reviewed another one in this area) where they are faster and efficient but rude and judge mental.

Wednesday 5/5/2026 10:00am Appointment, My Nurse Could Not Find My Information Requested On The…read moreComputer and Took About 10 minute's To Find With an Assistant, Not a Very Friendly Nurse, Hardly Spoke English Very Hard To Understand. Needle Hurt Going In and Out, Not Good Blood Draw, Blood All Over The Taped Gause Pad, Very Bad Experience With This Nurse. Will Never Go Back Here Again. I'll End Up With More Black & Blue Marks From This Poor Quality of Drawing Blood From This Location. Nurse Could Care Less About Her Patient. Melrose Hospital Labcorp Does a 100% Better, Friendlyer, More Professional Job Than This Reading Location. I Should Have Taking The Longer Drive To Melrose Than Here.

Worst customer service. I was the only one in Lobby. I registered 30 minutes before I asked what…read morewas going on. They took 2 people who came in after me one . I asked if I was in the system as I have been waiting 30 minutes . The guy says I think so I may have saw your name on the board.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

I've never had a problem with this lab. The wait time is small and the techs are excellent at there…read morejob.

Velvet Green has transformed our lawn! Their knowledge and care is top notch. We are thrilled…read morewith our results since the Spring and will continue to use their company. Extra bonus is the wonderful and friendly team they use. HIGHLY RECOMMEND Peg Wakefield,MA

Great crew. Covers all my lawn needs and check all the boxes for my kids and dog. My lawn makes the…read morestreet shine and my neighbors I'm awe. What more can you ask for!

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

Started laser treatment with Jenny G. who is absolutely phenomenal!! She was very knowledgeable and…read moreanswered all my questions and concerns. Couldn't have had a better first experience. Looking forward to more services!

The best EVER for laser! Ask for Jenny G. she does a great job!! They have a ton of other…read moretreatments as well that I've heard are great.