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    Controlling Systems

    4.5 (161 reviews)
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    Recommended Reviews - Controlling Systems

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    Reviews With Photos

    Great job replacing the furnace and installing a new AC unit!
    Veronique C.

    We had a positive experience with Controlling Systems. They changed our old furnace and set up a new AC unit. Ryan promptly provided an estimate and scheduled the installation. Gemini and his team were very professional, explaining everything once the job was completed. Gemini surprised us by playing the piano beautifully, a treat!

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    Page 2 of 5

    Ask the Community - Controlling Systems

    What steps should I take if my HVAC system is not providing sufficient heating or cooling?

    Something may be wrong with your system and/or your system is undersized for your home. Either way, I'd have a professional look at it and diagnose whatever may be the issue.

    Don’t See Your Question? Ask Away!

    Review Highlights - Controlling Systems

    Huge shout out and thanks to Gus great attitude awesome personality willing to go above and beyond.

    Mentioned in 30 reviews

    Read more highlights

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    I never actually had any work performed by R&A, but somehow the customer service experience still…read moremanaged to short-circuit itself. I submitted a Yelp project to get a quote on installing a smart thermostat. Rick called me immediately and told me he was driving, so if I texted him my name and address, he'd get back to me in about 40 minutes with a quote. Sounds reasonable. So I texted him. And waited. And waited some more. After more than two hours of radio silence, I sent a simple "Hello?" Suddenly, Rick called me back sounding like I'd just sent him 47 texts, hired a private investigator, and filed a missing persons report. "Umm... I got your message. I'm going to have someone call you with a quote." Great. That's literally all you had to text me two hours earlier. Eventually someone called and quoted me $259 to install a thermostat. Not exactly a Yelp special, but fine. We scheduled the appointment for 10:00 a.m., and I rearranged my schedule to make it work. A few days later, Rick left me a voicemail asking if they could move my appointment to 9:00 a.m. instead. He specifically said to call or text him back. So I texted him back. Can you guess what happened next? If you guessed "absolutely nothing," congratulations, you've worked with R&A before. I explained that I couldn't do 9:00 because I had another appointment at 9:15 and had already moved things around for the original time. No response. Not a yes. Not a no. Not a "See you at 10." Not even a thumbs-up emoji. At this point, I wasn't sure if they were coming at 9:00, 10:00, or sometime during the next presidential administration. So I canceled. The funniest part? The second I canceled and pointed out that this was now the second communication failure, Rick magically responded almost immediately: "Okay. Sorry for the poor communication on our end." Amazing. The fastest response of our entire relationship happened after they lost the job. If their electricians communicate with each other the way they communicate with customers, I hope they don't work on anything that requires wires to connect.

    Thorough, Professional, and Customer-Focused…read more I recently bought a home and wanted to get a clear understanding of the electrical system while also bringing it up to modern standards. When Tim from R&A Enterprises came out for the initial assessment, we started with the panel. To say it was a mess would be an understatement. As Tim put it, "You're not in immediate danger, but..." That's when you know there could be problems. What should have been a 150-amp panel was actually only running on 50. Tim took the time to walk through the entire house with us at our pace, explaining what we had, pointing out where corners had been cut, and referencing code along the way. We did get another bid that came in close on price, but ultimately chose R&A, and I'm very glad we did. Our panel upgrade was scheduled as a one-and-a-half-day job, but it ended up taking nearly a week due to hidden challenges along the way. R&A handled everything with patience and professionalism, making sure the work was done right. We now have a properly functioning 200-amp panel with the capacity to add EV charging in the garage when the time comes. What really sets R&A apart is their customer service. From start to finish, they were thorough, professional, and committed to doing the job the right way. I wouldn't hesitate to recommend them.

    Controlling Systems - hvac - Updated September 2026

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