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    Control Plumbing Usa

    5.0 (2 reviews)
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    1 year ago

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    1 year ago

    A company with strong integrity and remain true to their word. They fit us in ASAP even though they had an already busy.

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    AA Atlas Plumbing, Heating & Air Conditioning

    AA Atlas Plumbing, Heating & Air Conditioning

    (236 reviews)

    Our downstairs AC stopped working over the weekend, so I placed a call into AA Atlas since it's the…read moreonly HVAC repair company recommended by my community. As has been the case with all of the other referrals from our community, AA Atlas has that reputable, high quality service that is unfortunately so hard to find these days! Eddie the tech has been with AA Atlas for over 20 years and still shows up at your door with a friendly, enthusiastic, knowledgeable presence. He quickly diagnosed the issue, fixed it, but also noted that since our HVAC is older, you need to be a bit gentler when servicing so that you don't create even bigger issues. Under his care, I have no doubt that this system will serve us faithfully for many more years. Eddie showed me that my HVAC system has twice as many air filters as I had thought, and those two that I didn't know about were totally clogged up and caused our issues. None of our previous houses had that many intakes! The main office is also super professional and kind. The phone is answered on first ring with a smile, and they call you to let you know the tech is on the way!

    Bryan and Damien came out today to service my water heater. I wanted to replace it but they took a…read moreconservative approach and first checked the anode rod. It turned out that the anode rod was on its last leg and that the water heater would likely not have lasted very long, so they recommended replacing it in the end. It was very reassuring knowing that they were trying to save me the expense of a new water heater. Brian and Damien have been to my place numerous times over the years, and have always come through with flying colors, twice even when I was on vacation. They are honest, thorough, professional, knowledgeable, and just great guys. I appreciate how they pay attention to small details and go the extra mile to explain the repairs to me. I'm moving from a condo to a house, and am thrilled that the new place is still within their service area!

    Pro-Connect Plumbing & Rooter - Basic clogged sink and they couldn't fix the issue and instead wanted $350 to resolve the issue.

    Pro-Connect Plumbing & Rooter

    (240 reviews)

    I had a really great experience with Pro-Connect Plumbing, and I wanted to recognize the…read moreoutstanding customer service I received. Robert arrived right on time and immediately put me at ease. He was extremely personable, understanding, and genuinely compassionate. After seeing the condition of my water heater, he carefully assessed the situation to determine if there was any way to save it. Unfortunately, it had reached the end of its life and needed to be replaced. Since it was Friday morning, Robert went above and beyond by asking my home warranty company if they could expedite the authorization so I wouldn't have to go the entire weekend without hot water. When the warranty company asked if he could simply provide the replacement tank himself, he was completely honest and reminded them that doing so would likely cost them more. I really appreciated his integrity. He promptly sent them everything they needed, including photos and videos, to help move the approval process along. Throughout the visit, Robert took the time to explain exactly what was happening, what to expect next, and answered all of my questions before he left. Thankfully, the replacement was approved the same day. The Pro-Connect office staff was just as impressive. They kept me informed every step of the way, letting me know when the authorization was received, explaining that the warranty company would issue a purchase order to Lowe's, and walking me through the pickup and installation process. They even let me know that Robert was finishing another job in La Mirada but had made arrangements in his schedule so he could return the same day to install my new water heater instead of making me wait until after the weekend. Sure enough, Robert came back later that afternoon with the same positive attitude and a smile on his face, even after what had obviously been a long day. He introduced me to Carlos, who delivered the new water heater, and Carlos was also friendly and pleasant. Once the installation was complete, Robert never made me feel rushed. He took the time to walk me through everything he had done, explained the new parts that were installed, showed me the new tank, and talked to me about the safety features to help me feel at ease. From beginning to end, this was one of the best service experiences I've had. Everyone at Pro-Connect Plumbing was professional, honest, communicative, and truly cared about taking care of their customer. I can't thank Robert and the office staff (also Carlos) enough for going above and beyond. I would highly recommend Pro-Connect Plumbing to anyone who needs reliable, trustworthy, and exceptional service.

    I have had a very good experience with this company. They were sent over from my home warranty…read morecompany. Robert came here to fix a few items that had issues. He was a great tech and went above and beyond to get us our new sink faucets. I will definitely request this company again, if another issue arises. Robert if you see this, I'm still lol about the lady that was/wasn't trying to help us from the home warranty company. Thank you again!

    THE Water Heater Company - Water heater installation.

    THE Water Heater Company

    (355 reviews)

    i prefer to wait a month or so til i write up my review of a business and Im as pleased today as…read morewhen we had our new water heater put in. We're glad we went with a company that specializes in water heaters; i highly recommend. Marc was incredibly knowledgeable and thorough helping us make our tailored choices. During the installation, he and Griffin were genuinely focused on "doing and leaving a job well done". Initially, Marc gave us a ballpark figure and, lo and behold, the final cost was less. Again we are very satisfied with our Water Heater Company experience. Thank you to all of the team. DAB

    My tankless water heater started leaking last night, and the manufacturer Noritz recommended their…read morecontracted plumbing company to me. The water heater company is able to schedule me for the earliest available appointment this morning, which I really appreciated. Daniel was absolutely wonderful--very friendly, professional, and knowledgeable. He quickly identified the problem and even helped contact Noritz to check whether my water heater was still under warranty. He clearly explained the available solutions and helped me choose the best option. He did an outstanding job and was patient taking the time to answer all of my questions. Later after, when my husband came back home, he explained everything thoroughly again to my husband. I truly appreciate his professionalism and excellent customer service throughout the entire process. I would definitely recommend the company to any of my friends or anyone who needs plumbing services.

    Control Plumbing Usa - plumbing - Updated October 2026

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