Mike replaced my water heater and the whole process was smooth from start to finish. He showed up on time, completed the job within the timeframe he promised, and everything is working perfectly. Professional and reliable -- highly recommend! read more

My water heater failed on a Saturday . Water Heaters Only was able to install a new one on Monday. The representatives that I spoke with were so polite and helpful! Alex was the installer. He was so professional, friendly and hard working!!!! He did an excellent job. He truly cared about providing great service!!! I highly recommend Water Heaters Only!!!! read more

Replaced an aging water heater and got up to code. Was pleased with the easy process / transparency as well as good customer service from the installer (Julian). read more

I had a water heater that would not light and my tenants were not able to get hot water. I called Water Heaters Only, which I had previously used for a water heater replacement at my residence. They sent out a technician by the name of Marcus Booker, who was very professional and who quickly identified the problem as simply needing replacement of the gas control which cost me $679.00. He did not try to upsell me to a new water heater at a cost of about $2400, indicating the the existing water heater was relatively new and in good shape. I would highly recommend this company by virtue of my past experiences with them and in particularly because of Mr. Booker. Ron read more

Got several quotes and glad I chose this company. Not the very lowest price and not close to the most expensive either. Technician Marcus was very professional and courteous. The job he did was outstanding and I won't hesitate to recommend this company in the future. Thank you again. read more

The technician, Max Diament, was so helpful. We had issues with the water heater and was told by another company that it would cost thousands of dollars to fix. Max came and assess the situation and was able to get the water heater working within minutes. We did not have to spend the thousands that was quoted to us before. His service was fast, knowledgeable, and clear, we will definitely be calling them again for any other issues in the future. read more

Yesterday, I called and told your staff that my hot water heater wasn't working, and I told them what the error light/message was, and your staff was helpful in explaining how to get the parts under my warranty. So I made the call and I got the parts and then I set up an appointment. I was told that the labor would be $300 - $500. When the technician arrived, he told me it would cost $500--before even looking at anything. So I guess the price was always going to be $500--but your company was playing a game with me. Then he told me the price would actually be $679 because the $179 service call was added on to the $500. I've NEVER had a repair company that didn't apply the service call fee to the total. In other words, at the most, I expected your company to charge me $500. When I called to ask questions at the Riverside office, I quickly realized that the manager was not about to consider my perspective or an adjustment to the bill. He said it costs the company to send a truck out, diagnose the problem, and get the parts, and then there's labor on top of that. But your company didn't diagnose the problem (the system told us the problem), and your company didn't get the parts, I did. So, there was a 5 minute initial phone call and 45 minutes of labor, and you charged me $679. I am really disappointed and wouldn't recommend Water Heaters Only to anyone. read more

Needed a new water heater, and didn't want to wait days for install. Called these folks and they were out within an hour! Great service and quick install. The cost was average, $2500 for a 50 gallon new water heater all in. Overall, very satisfied read more

I cannot under any circumstances recommend this company. I called them to replace a 16 year old 50 gallon Rheem water heater. After quoting me $2K to replace with a 50 gallon Bradford White gas heater, the technician said my existing tank was a little too tall and a short, 50 gallon tank would be better. He then said the price of that tank would be another $900, so now, $2900 for the installation. The prices of the tall and short tanks is EXACTLY THE SAME! Yet this crook was up charging me for no reason other than, "buyer beware." He also said my sixteen year old ball valves were in decent shape and didn't require replacement. Absolutely ridiculous.I called their HQ in Grass Valley, CA and they couldn't understand why the quote had changed, but I cancelled the installation anyway. I called another company. They quoted me $1950 all in for the same short, 50 gallon Bradford White tank, and they replaced every ball valve. Imagine that? An honest company. My recommendation? Find another company. read more

Our water heater was leaking and making strange noises and vibrations on a Sunday evening. We called the company at 7am Monday morning and they sent out Max D. promptly. He quickly evaluated the issue. Rather than replace the 8 year old unit which we were prepared to do, he was confident it had additional years of life and made a simple repair of broken conduit and saved us a lot of money. I found him to be very honest and patient explaining how it all worked, what our options were, and his opinions and reasoning behind them. Appreciated his candor, professionalism and friendly nature. read more

Brad came to our home after a major SNAFU with American Home Shield. AHSs plumber (?) (PLYMWR) would install one, a week later. Their excuse was they got the Purchase Order Friday noon and their supplier closes over the weekend! Our heater I shut off the water heater 11/17 due to leaking. AHS after calling numerous calls finally said they'd reimburse me for the install if I found a suitable plumber. I DID, not some 1star plumber! I called Water Heaters Only. Brad installed the water heater and did a stellar job! He installed it properly and to current building code(s). We had a functional water heater in less than 24hrs!!! Hooray for WHO BOOOOO to American Home Shield and their plumber plymwr plumber. My Yelp review to follow for them read more

Mike provided us with a quote better than the others we received so we made an appointment. He arrived the next day and completed his work faster than estimated. HIGHLY RECOMMEND! read more

It is so nice to see a company focus on customer service. I had a leak in my old water heater last night and they were out this morning to install a new one. Brad, the installer, was so helpful with getting me the right water heater for my needs. Price was fair, and customer service was excellent. read more

The 40-gallon water heater that came with our home was installed 20 years ago in 1998 (which is surprising since Google says average lifespan is 8 to 12 years). We found WATER HEATERS ONLY on Yelp. They were available the next day, arrived On Time (in fact a little early), and were friendly and professional. They installed a 50-gallon Bradford White to proper code (which they said meant raising it 18 inches off the ground since its in a garage). Price for parts and labor was $1,654. This included a $50 discount for a YELP coupon. Only reason I'm giving them 4 stars is because my handyman friends on Facebook think it was overpriced, but I have no idea if that price is reasonable as I didn't call anyone else for quotes beforehand. Overall it was a positive experience using Water Heaters Only. Update: I sent an email to the company to inquire about the price I was charged and they called me within 10 minutes and explained again how that price was reached. read more

Water Heaters Only - The 50 gallon Bradford White water heater (Model URG150T6N). - Water Heater Installation/Repair Near Me - Orange, California

Our water heater pilot went out and we needed to have it replaced asap. We called around asking for quotes and Water Heaters Only were very helpful and explained their services very well. They came out same day which we are so thankful for! They were affordable and their technician Marcus arrived right when we were told he would (gave us a call to let us know he was on his way which was nice). He did an awesome job! He was very respectful and he answered all questions and concerns we had. Highly recommend them and will be letting our friends and family know if they ever need their services. read more

THEY ARE A RIP OFF!! We went thru fidelity to get our water tank replaced. This company was asking for more money than they were receiving from Fidelity claiming it's "expensive." According to Fidelity, they were charging us for "turning off the water" Seriously?!!! I was home the entire time, the tech, Brad, didn't bother once coming to me, showing what the situation is and discussing the options. It's a shame during these tough economic times, this company is out to rip people off and make money. FYI reviewers, they're last review before mine was a year ago. Clearly have service and customer service issues to work on. read more

Many years ago, as a renter, I experienced the inconvenience of a water heater replacement. This was my first time tackling the problem on my own and I quickly found myself at my wits' end when my Plan A to contact the plumber  I had used in the past failed. Thankfully I had some saved mailers from several Water Heater companies and after doing my due diligence, Water Heaters Only's highly rated credentials convinced me to make the call. Max D. the technician, arrived as promised to give me hope that my decision was correct. Max D met all of my expectations and more. I appreciated his patience and professional can-do attitude as he met several roadblocks in his attempt to work with the confined and tighter than usual space allowed for my small condo's water heater. Throughout the process Max D kept me apprised of the progress. A methodical and painstaking worker, Max D was well suited for this job and I could not be happier. Water Heaters Only won the lottery when hiring Max D. Therefore, I will happily recommend both Max D and Water Heaters Only to my condo neighbors, friends, and family as this In Business since 1968, 5 stars rated, Professional, Dependable, Affordable, Water Heaters Only company has met their well-earned reputation along with my loyalty. read more

Highly recommend Water Heaters Only. I had three water heaters put in this year in rental properties. They use Bradford White products. Dave Pullen, Tony Edwards, and Ron G. Installed all three at different locations. Each one and did an outstanding job. Everything to code and cleaned up so it looked better than before. The head manager Dave is the best if you have questions. I called for service and he walked me through the issue without sending anyone out. He goes the extra mile. Trust, quality and affordable pricing is this company. read more

I called a number of places and received estimates from several plumbers to install a new water heater. It was not an emergency job. My current water heater was 18 years old so a number of code upgrades were required. OC Water Heaters had a very reasonable estimate and every code upgrade was explained. Paul did the work in just a couple of hours, and I am very happy with the finished job. Some other companies wanted almost 1K more and didn't appear to even want the work. I would definitely recommend them. read more

Needed new water heater. They come next day to replace. Price is good. The machine is so far so good. Over all, good service.

This company is an absolute joke. I call on a Saturday and schedule an appointment for 1:00 pm on Sunday. Very professional response, although I had to repeat my email and phone number several times. I was told to expect a call 30 mins before the appointment for an eta. At 12:50 on Sunday, I call the office to tell them I had not heard a thing. I was told technician was stuck on another job in Riverside but I would get a call back in 10 mins. 2 hrs later, still nothing. I call the office and was now told the technician just got to his first job and I would be waiting a few more hours. I basically wasted an afternoon waiting for these inept people. Do yourself a favor and find a more reliable company. I did. read more

Thanks for your great work at our home, Ron G. No more leaking and the new water heater is working great.

After 22 years my old water heater sprung a leak and it needed to be repaired ASAP. Found Water Heaters Only online. They gave me a rough estimate for replacement and had an employee (Julian) respond to inspect my old water heater. Julian was at my house within an hour. Ultimately, my old water heater needed to be replaced, which Julian was able to do. Julian was friendly and professional and took the time to answer all my questions. Good quality and professional work, thank you for the quick response and installation of my new water heater. read more

I really can't speak to price, since I chose not to get competitive offers, but Water Heaters Only was incredible in terms of service. I called around 9:20 on a Sunday morning and by 3 PM installation of a new, high quality, water heater was complete! The technician, Ron Gautreau, could not have been nicer or more professional. He actually encouraged me to ask questions about any part of the installation. There wasn't any pressure to replace my existing unit, although the advantages of doing so were explained. Repair was offered as an option. But with a water heater about 12 years old, I preferred to go with full replacement. Overall, it could not have been a more positive experience. read more

Max D. The technician did a great job, he said it would take about 3 hours and he was true to his word. The roto rooter guy came out the night before, you could tell he did not want to do the job. But the next day we called waterheateronly and max D. came and did the job. read more

The morning I discovered a leak coming from the water heater, Water Heaters Only came later that morning. Daniel was our technician and he was very friendly, arrived on time, and laid out the plan for the replacement. Once our insurance approved the replacement, Daniel came back later in the day to install the water heater. We were very pleased to have hot water again and to have such an informative technician who was able to explain how to maintenance, light the pilot, break down everything that was installed, and recommended water heat levels. I would highly recommend Water Heaters Only and will continue to use their service in the future. read more

Our water heater began leaking on Easter. We called for service and were really pleased with their response time, their knowledge, their courteousness, and their pricing. Ron Gautreau gave us the time to expect and he was early (something my husband and I really appreciate). He diagnosed the problem and fixed it very quickly and we were up and running! He was very nice and we would highly recommend him and his company to everyone! read more

I would probably give these guys a 4.5 if it were possible. They did a fantastic job, and they were very quick and efficient. They were even kind enough to move a couple of pipes around in my garage for no additional charge (other than parts). As far as quality, service and professionalism, I have absolutely no hesitation in recommending them. That said, they are not the cheapest guys in town. In fact, I felt like they were a little pricey. I have learned the hard way in the past that you get what you pay for when it comes to contractors and service professionals. So, while I wish that it had cost less to replace our water heater, I do feel that I would likely have gotten a lesser quality of service if I had chosen someone else, based solely on price. It's better to pay more up front for a quality job than to pay less up front, but have to pay for it again later when the flaws in the installer's workmanship surface. So, to make all that a little more succinct: you will get great quality service with Water Heaters Only, and you will pay for it, but it's worth it. read more

Ron showed up early and proceeded to introduce himself and go right to work. The job required some plumbing redesign to comply with code and he explained everything. After starting all went well and the installation looked great and performed as expected. Thanks Ron! read more

Easy and the pricing was the same as quoted. Hopefully I won't need another water heater for a while but if I do I'll be going here. Thank you! read more

Mike was very knowledgeable, professional and efficient. We are very happy with our gas water heater installation.

Am I happy that I need a new water heater? No. Am I happy its getting done the day after I called and I feel that I can trust the work? Heck yes. He's adding flexible connectors to the top of the tank and supporting it with 2x4 which were missing from the original install. Good stuff. read more

Brad was professional, friendly, and efficient. He was able to come out quickly after I called, and we had the new heater up and running after just a few hours. He wore a mask, and even helped clean my garage to have a clear working space. I waited a few weeks to write this review, to be sure everything works well. So far so good! read more

I would definitely recommend Water Heaters only. We had our water heater go out. On 5-14-18 David Pullen from Water Heaters Only was coming between 12-3. Dave called me to let know when he would be here and even asked if that worked for me. He and his partner were efficient and professional. Our new water heater was installed quickly and works great! I will definitely let my neighbors know about Water Heaters only and I highly recommend this company. Thank you, Sari Altman read more

We had Brad come out to replace our old water heater yesterday. He arrived early,was very professional and did a real good job cleaning up any rust from the old heater. We highly recommend this company. They were able to come out the next day to do the work. read more

Water Heaters Only - Water Heater Installation/Repair Near Me - Orange, California

Don't bother!! First they forgot to schedule my appointment after calling to verify that they could service my water recirculation pump. When I called to confirm the appointment today they claimed they don't work on tankless heaters despite the fact that it states on their website that they do AND this has nothing to do with the heater that works just fine. read more

We used these guys for a tankless Noritz water heater. We received multiple quotes and their quote was reasonable for the tankless install. They were professional and timely. Exactly what we needed when our old water heater broke and we had no hot water. The installed job looks great. Much better than the monstrous old tank we had previously. read more

David, the technician, was thorough and knowledgable. Took us through the water heater step by step, told us how to troubleshoot and measures to prevent early corrosion in the tank. Tank was installed in less than 3 hours and all is well. Recommend this company! read more

Best customer service I've seen in a while - From the first phone call to installation and then cleanup. Laurie took my call and did NOT immediately demand my address - she asked me questions and gave me the realistic albeit painful news that my aunt had a 32-year-old water heater and would most likely need to replace it & gave us an estimate. Tony showed up the next day with a smile and the more painful news that the estimate would be higher due to all of the surrounding junk blocking the water heater. And afterwards he put everything back, right where it was, and still smiling. This company is doing something right cuz the employees are all know how to treat the customer. Inv#113457, installed 3/11/19. Thanks from Maria in Orange. read more

Three days ago, my 14-year old waterheater started to leak, accumulating water in the pan. Contacted WHO, Inc. for a quote. Describing the current water heater model and infrastructure, WHO, Inc. was able to quote me over the phone. The quote was excellent and I decided to hire WHO Yesterday, the technician Thomas came by and did a change out of the water heater. Thomas executed the job very professionally, bringing the installation to current code. It was a pleasure watching Thomas work, very focused and expedient. He completed the change-out in less than 3 hours from time of arrival. The cost came in as quoted, no add-ons or "change orders" I can only recommend WHO and the technician Thomas. read more