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    Contractors Electrical Distributors

    5.0 (1 review)
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    6 months ago

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    Menlo Park Hardware - Ace at night

    Menlo Park Hardware

    3.6(129 reviews)
    16.6 mi
    $$

    Awful place to go! Will never go again! Workers are not friendly or eager to help!…read more Called to get an items and the guy said it's available and we have it but 'I do t have time to get them for you to put on hold' , so I had to drive to the store! Parking is a nightmare! The guy i first saw told me to go to the front desk not welling to assist at all! Then the same guy was called to find the item but some one else from the store came and went to fetch! I thought why is this guy did not just help me at the first place? They have some kind of Command in line? The place had few workers but no one really care to assist me! I am trying to purchase an over $100 stuff and came few miles away to get it but they don't seem to care! Then the guy came back and told me they don't have what I want ! The online is wrong! I think he is just stupid and did not find it!!! Completely waste of my time! Not sure what is wrong with Menlo Park stores! I have repeat bad experiences in a month so I guess i will not return to this town to do any purchases! Where is the old fashion service?? It's gone !! Or maybe now a day ' service' is an unknown thing!!! I will just go to home depot or Amazon. Instead! Store like ace should review their service , if Amazon or home depot monopolised the market , this will be a good reason! I got better service at home depot cone to think of it!!!

    I needed some flare fittings that are not commonly stocked at big box stores. Acehardware.com told…read moreme that Menlo Park Hardware had six of them in stock today so I put an order in for pick up to make sure I didn't have to dig through a disorganized rack for half an hour to find them when I got there. Less than 20 seconds after my order confirmation email I got an order cancellation email full of broken links to files on someone's hard drive. No explanation, just "Your order has been cancelled. Bye." I contacted customer service to see what the issue was and they gruffly told me that my payment was rejected and that I'd need to call my bank. I called Discover and they said no one had even attempted to charge my card for anything in the last 48 hours. Basically, Ace is full of it. McMaster-Carr overnighted the fittings to me for $13. Same card and everything. The next time you see some local hardware store owner crying on the news about how everyone shops at Amazon now try and remember it's likely because they stopped attempting to provide anything their customers needed a very long time ago. There's dozens of small-time hardware stores in San Rafael, none of them have the lowest prices on anything and all of them are packed with customers because they actually try.

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    Menlo Park Hardware
    Menlo Park Hardware
    Menlo Park Hardware

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    Portola Valley Hardware - A beautiful rainbow at the hardware store.

    Portola Valley Hardware

    4.6(27 reviews)
    17.9 mi
    $$

    Small store but super knowledgeable staff that is helpful and professional. Don't hesitate to stop…read morein if you need anything. If they don't have it, they will tell you where to find it.

    Over the years I fly to San Francisco and stay at my brother-in-law's home often spending numerous…read moredays carrying out handyman tasks around his yard and home! This year was no exception as he had a number on jobs on his 'to-do list'! #1 task- Replace the old wooden post metal mail box! Needless to say, he didn't get his new mail box to match the structure fitting that were there already! So, how do we solve the mismatch? He, now my not-so-favourite brother-in-law, says,'let go to Portola Valley Hardware as they always have a solution to my handyman problems'! We go to PVH and the friendly staffer at busy front counter cheerily says to go down Aisle 7 and I'll have Bob waiting to assist you! And there he was! Bob listened to our 'Mailbox' dilemma then offered a plan that efficiently put into action and solved our problem with a little custom carpentry and, voila, we left ecstatic that we could now complete installing the mailbox per his creative skill set! Thank you Bob and PVH staff for going way and beyond in ensuring you looked after our needs and sent us home totally satisfied! Hmm...what made my favourite -in-law most pleased and excited was that his bride was absolutely ecstatic at the awesome finished new mailbox! WELL DONE/5! Respectfully, Dave C. Kelowna, B,C. CANADA

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    Outdoor Supply Hardware - Silver Creek

    Outdoor Supply Hardware - Silver Creek

    3.4(50 reviews)
    8.3 miEast San Jose

    I love the service and convenience of this store and hate making the billionaire big box owners and…read morethat bald guy at that online place richer, so I shop OSH first. They've really honored the tradition of the former Orchard Supply Hardware. I try to make this my first stop when looking for hardware items and avoid the big box stores. (At least as my first stop, more on that..) The challenge I have is that about a third of the time, I won't find what I'm looking for here and have to look elsewhere anyway. I love, though, how there are knowledgeable people working here who are genuinely interested in and available to help me. Their stores are a nice, manageable size (I don't feel like I need a roadmap to get around them, like the big box guys.) Plus there are often liquidation deals and sales that make things enticing. If you support local retail, as I do, I recommend popping into your local Outdoor Supply Hardware next time you need a hardware item!

    IMHO Again, I was…read morelured into the store for the advertised 20% Senior discount on this particular Wednesday. I don't pay full price unless I can't do without! I specifically came for some zinnia flower seeds, and they had a great selection of Renee's Garden seeds. I picked up 5 packets and then headed out into the garden section to see what else might pique my interest. I saw some colorful plastic and durable pots in various sizes. I couldn't figure out the gallon sizes of the pots even when looking at the price labels. Instead of gallon sizes, it gave inch measurements. Oh well, I guess I'll have to eyeball it. At the register I reminded the cashier about my senior discount, and he asked for my phone number. None of the numbers worked (even though they have in the past), so we resorted to using my husband's number. The store was festively decorated for Christmas, and I might come back for some cute lawn decorations, when they are discounted after the holidays! LOL Can't wait to sow my zinnia seeds for next year's summer blooms!

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    Outdoor Supply Hardware - Silver Creek
    Outdoor Supply Hardware - Silver Creek
    Outdoor Supply Hardware - Silver Creek - I end up pulling this fella. On tcgplayer dot com it is over $13.5 for this card

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    I end up pulling this fella. On tcgplayer dot com it is over $13.5 for this card

    Contractors Electrical Distributors - lightingstores - Updated May 2026

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