This is my second vehicle from Quality and my family has also purchased two cars from them. They…read morealways have amazing, quality, affordable and well maintained vehicles to purchase. I guess that's why it's in the name! They were patient with me while I went through the loan process and held the vehicle for me while I was finishing up paperwork all over town even though it had a lot off interest. Of course they offered me assistance with this too! As far as trade-in values you won't find a complaint from me! The big dealerships are a joke as far as trade-in values so I like to go to "the little guys." I got exactly what I wanted for trade-in. Another great thing is they do not harass you the moment you drive onto their lot to look, which I love. It's stressful and it can make me feel like prey around sharks when that happens, so bravo to Quality for that! If you have an inquiry you just head inside and anyone is willing to help you. Test drives are easy to do as well with just a copy of your license. They will let you take it out solo (with some exceptions they have to ride along) which I find also great because it's more relaxing to me to get a feel for the vehicle and not worry about awkward small talk with a stranger. Thank you to Nick and the whole Quality team!

This was an amazing experience because of the Quality team! Left there feeling accomplished and…read morewell respected! They made buying a quality vehicle a breeze! Much appreciated to both! Love my vehicle! Thanks again!

Today I got my first car! 2026 Toyota Corolla. Our dealer was Eddie Deleon and he was outstanding!…read moreHelped us narrow our options down to 2 cars that we really liked, a Corolla and a Prius. Went for the Corolla and i'm so excited to start driving it! He was really helpful and patient and very knowledgeable about their cars! Highly recommended Eddie purchases in the future.

Easyish smooth transaction over the phone and online. Thanks for the pickup from the airport…read more Appreciate you Errol.

Through accidental circumstance I ended up looking just about every place besides Payless first, I…read morereally wish I had just started here to begin with. Everyone is happy when they get a new car, but Ali and his crew shined on multiple levels while helping me through this purchase. What you will notice before you ever see the face of an employee at Payless, is that all of the cars are in amazing shape, and there is a fair selection to choose from. No other used vehicle dealers have a lot that looks this nice. They seem to curate some of their stock in order to have some unique models. The next thing that you will notice if you do some quick googling on your phone; they likely have the best prices for the vehicles that they stock. You should ALWAYS shop around, but over the course of weeks of looking, no one beat these guys on the mid-level sedans that I was looking at. Walk in and you are politely greeted by one of the floor men, if you have some rigs in mind, you tell them, they take you out to the car, hand you the keys and wave as you take it out to drive it. What?! No, seriously. They helped me get a far better loan, I NEVER felt pressure for ANYTHING from them, and they were transparent about every detail on the vehicle from price to CarFax and in between. I experienced the most sincere and professional customer treatment that there is to be had in Anchorage. They offer REALLY great aftermarket warranty options. They offer customization features at an amazing price (I got a tint and awesome autostart, even some paint touch-up because I am picky), and they were kind enough to put me in a loaner while my new car was getting these things done after purchase. I could go into a lot more detail but I just want you to know that you should give these guys a shot before ANYONE else in town. I WENT to everyone else, and wasn't happy for a hundred reasons. Then I found Payless. They will always get my business first, now that I have experienced their professional and personal courtesy. Don't be shied away because of the beautiful and fancy cars on the front lot, you could drive away in one, I did. These guys want your business, and they work hard for it with honesty rather than waiting for you to turn around and walk off before getting reasonable.

They sold me a car that was 8 grand higher then the estimated value of the car and didn't have it…read morecleaned and when I signed up for insurance it said the brakes were past due to be serviced and the mileage that they reported it at was wrong also he made me believe that that was the biggest car that I could afford at the price I set. After I was sold the car my salesman was let go. I asked for a car with space and got the opposite even tho I told the guy I needed the car that's why I was there and had the time to look also the battery was dead and he tried to tell me to just charge it but I had to be very adamant that it be changed

we came from Texas, took cab to car lot drove out, the next day truck light came on they fixed it,…read morethe wheels are to big for it, the steering was shaking, the truck broke down coming back to the house. had to take to a different car lot to sale. got very little for truck, car lot we sold to said it was a piece of trash. I will have to pay on car I don't have to keep credit good. Lost 2,000 down payment! I give it a 0 stars go to a dealership to get a car. not a place like this.

These guys are awesome! Tony and Ben are super chill and really take care of you. I've bought a lot…read moreof used vehicles over the years, and this has easily been the best experience I've had. Honest, friendly, and genuinely helpful. Highly recommend!

I had stopped by Anchorage Chrysler Center and was greeted by Derrick Bruso. He showed me around…read moreand guided me through the available trucks that were on the lot. He also introduced me to Calvin, who gave me the details and process of purchasing a vehicle online. I was indecisive on what route to take and what vehicle to buy. For two months I came by the dealership and worked with Derrick on numerous occasions. Nowadays, its common to see car salesmen not doing enough and their only objective is to get money out of your wallet. I did not feel this way while working with Derrick. He has changed my views on car salesmen and this was by far the BEST experience I have had while purchasing a new vehicle. Not once did I feel pushed or pressured into a deal. He was always professional, had a positive attitude and was happy to answer any questions I had. He provided excellent customer service from the beginning to end of this process. I will be sure to not only return to Anchorage Chrysler Center (which by the way is a LOCAL business), but will ask for Derrick. I HIGHLY recommend you to go see him if you are thinking about buying/leasing a vehicle. You will not be disappointed in the customer service he provides!! His contact number is: 907-632-0240

Worthless. Made my appointment, showed up, had no appointment. Waste of time. They took my truck…read moreand tried to keep it until they could get to it in four days. No ma'am. Consider having a human answer the phone and make appointments.

We just purchased our 4th Subaru vehicle from Continental Subaru in Anchorage. Our adult children…read morehave purchased 3 Subaru vehicles. Yeah, I suppose you could say that our Alaskan family is very satisfied with Continental Subaru, the products they sell, and the on-going vehicle service they provide. When my daughter and I walked into Continental's showroom last month, we weren't really there to buy anything yet, just look at the newest Subaru models since both of our Subarus were over 10 years old (and still going strong!). Ricky greeted us and really listened as we climbed into the cars and critiqued each model. He was very knowledgeable about the current car models and their features, and also with older models and how they'd evolved. The pivotal moment came when I was lamenting that none of the new models we'd seen were quite what I was hoping for. That's when Ricky pulled the rabbit out of his hat and showed us the 2026 Outback Wilderness - in blue! I fell in love and took it. Several weeks later and I'm getting to know Big Blue, which is far from the "computer on wheels" that I was afraid it would be. We've learned from decades of experience with Subaru and Continental that we have a vehicle that will last a long time and a dealership that will support us.

Some years back i took my Subaru Impreza here for a recall…read more I had a scheduled appointment get a replacement part for the recalled item. The man in charge of the maintenance department was a tall skinny black man. He told me it was going to be a certain amount of time. (That morning my boss called me and told me I needed to come in earlier. He would constantly do that to me). So I asked the man at the maintenance department if my car would be available at the time they stated. He said it would be a little longer. I asked him if they could shuttle me to work and they did. The next day I picked up my vehicle. Not only was the recall issue not addressed, but my air conditioner no longer worked! That guy was so upset with me that he intentionally messed with my 2019 Impreza. I will never again give this place business.

1only because I have to. This business continues to defraud and mislead the public's and potential…read moreclients! They continually employee less than scruples employees who generate fake vehicle value reports and sell them to insurance company's! The dealerships are a part of this as well! They are affiliated with AFFORDABLE used cars in Fairbanks! It is time for ALASKANS TO RIDE THESE 2 USED CAR DEALERSHIPS OUT ON A RAIL!!

Bought a 2025 Sol Dusk and really enjoy it after 3 weekend trips. Seems true that it is very well…read morebuilt. Only issue is with the dealership, Dependable RV. Their lot is full of potholes and mud. The salesman, David, didn't seem too knowledgeable. When we picked it up, he was there and didn't realize that it didn't have a breakaway cable so I towed it around the lot with the wheels locked (I should have known better). It had a broken propane cover so they wanted me to wait for a new one

the service dept is the worst. I took my 2020 silverado in for service and they said my…read moreEXTENDED WARRANTY WAS DENIED, After I told them I did not want them to perform the list of things they recomended they wanted to charge me $315.00 for diagnoses. I had the truck at another mechanic and they diagnosed it for free and confirmed it was glow plug number 4. Chevy of south anchorage wanted to charge over $2000.00 for the glow plug and a list of other things that included a engine air filter for $180.00, a brake flush for $180.00 and a differential service for $550.00. that after my truck was in the service dept for a differential problem just a few months earlier. and a fule filter for $200.00. for just the glow plug replacement and some kind of ecm update they wanted to charge $1540.00. I feel like this dealer is scamming me. I would hope I am contacted by the management but I doubt they will. I just wonder if they try to scam all their customers.

I wouldn't recommend buying anything from this location. In my experience, the staff had poor…read morecommunication, were disrespectful, and seemed more interested in charging extra fees than helping customers. I paid to have my truck towed to their lot, only to find out I had to pay for a second tow because they didn't have a vehicle capable of moving it into the service bay. On top of paying our deductible to use the extended warranty, we were then expected to pay again just to have the truck moved about 100 feet into the bay. I also would not recommend Josh as an adjuster. When I asked questions about the repair process, he told me he had already explained everything and wasn't going to explain it again. After that, he accused me of being the rude one. It was a frustrating and unprofessional experience. Overall, this was one of the worst customer service experiences I've had. I won't be purchasing another Chevrolet from the Anchorage dealership, and I wouldn't recommend it to others.