Great, knowledgeable service on our Miele dishwasher. Konstantin quickly identified the issue, ordered the part for repair and installed the ordered part the next day. Highly recommend this business!! read more

Really disappointed by the service and response to my follow-up inquiries. Konstantin came out and looked at my refrigerator and knew exactly what was wrong and causing water to leak. All with using a tool or removing a single panel or cover. I thought "wow" that is amazing, until I was told the repair cost 1674.40. I said I would have to think about it. After I received the quote with descriptions of the repairs, I requested a list of the parts they would have order and install to get a better idea of the parts and labor cost breakdown and they refused. As a consumer, I like to know what is being installed and what type of labor cost I am agreeing to pay. Unfortunately, Constant Appliance Service refused to provide any additional information citing company policy. Beware of the fine print and lack clarity if you choose to request repairs from this company. read more

Beware -- this company is not trustworthy. I had a $1,400 microwave stop working. I run a general contracting business and have a solid understanding of appliance repairs. Initially, I suspected a bad magnetron, but after doing more research (and noticing there was no humming noise), I realized it was unlikely the magnetron and could have been one of several inexpensive components. To save time, I called this local company. They sent a technician while I was on a jobsite. According to my wife, the technician simply turned the microwave on, did no real troubleshooting, and immediately claimed the "expensive" magnetron was bad. He then sent a $900 repair estimate. The exact replacement magnetron for my model costs $50 brand-new on Amazon. I called the company to question the diagnosis, and they gave me several excuses and refused to refund the $90 trip fee. Knowing the magnetron likely wasn't the issue, I replaced it myself -- and the microwave still didn't work. In about 20 minutes, I confirmed what the technician should have checked in the first place. I then ordered an additional $40 in parts from Amazon and discovered the real problem: a faulty door switch costing under $20. Total repair time was less than an hour. Do NOT use this company. They misdiagnosed the issue, attempted to sell a wildly overpriced repair, and refused to make it right. read more

They took our money for deposit but never repaired our appliance and will not answer the phone. This Company is a scam!

Called them for an oven repair. They said it would be $88 to come out and minimum $185 if repair was needed. Was willing to pay that even though I suspected it would be a quick job. I just couldn't realign the door I took off to clean. Someone came out looked at the job and said it would be $295. He spent literally 5 secounds to fix the hinge and said I was paying for his experience. Yup, being taken advantage of taught me to never call them again. Please make my $295 worth it for you by learning from my experience. read more

My experience with this company started off well, and then went downhill very quickly. ** If you don't want to read the whole thing - the woman on the phone lied and they never showed up so I waited around for 3 hours for nothing. ** I called to ask about pricing for my fridge and the man I spoke to on the phone was really nice and friendly - I had called 9 other places before this and decided to go with this company because of the customer service they seemed to provide. The man told me that the scheduler would call me shortly to schedule a time for him to come over. When the woman called to schedule the appointment, I let her know that I had seen the negative reviews which were a bit concerning, but I still wanted to try them out because I want to support a local business and appreciated the kindness from the man on the phone. What was her response? She said that was a different company and they were under different ownership now. That should have been my first red flag because the person she scheduled me with had been mentioned multiple times in the yelp reviews. She also said this wasn't their account and that they had all 5 stars ... which also wasn't true because the phone number on Yelp matched what's on Google where I initially found them. Regardless, I dismissed it and scheduled the appointment for Friday between 12 to 3. I got a text message confirming my time and on the Friday of the appointment texted asking them if they would let me know when the technician was on the way, to which they quickly responded yes. Well they never showed up or called! All I needed was a text to reschedule and I wouldn't be leaving this review but it is very disrespectful of peoples time to make them wait over three hours with no communication. Hopefully this isn't everyone's experience, but I wanted to share mine. read more

One-Star Review for Constant Appliance Service I wish I had read the other reviews before calling Constant Appliance Service. I originally contacted them for a service call in Julian, and they informed me it was outside their service area--which I completely understood. However, a representative later called back and offered to come if I agreed to a higher trip fee. I agreed, and we scheduled an appointment for that evening. Before 5 PM, I called to confirm, and they assured me they were coming, stating the technician would call when on the way. They never showed up. The next morning, when I finally reached them, they casually informed me they had "changed their minds." The woman I spoke with was rude and dismissive, acting as if it was my fault for being outside their area--despite their own offer to take the job. Completely unprofessional and unreliable. Avoid this company. read more

Called due to ice maker not working. Tech arrived within a day or so. Tech addressed the problem and said it was "fixed". However, the ice maker produced no ice. Called Constant and Tech came next day. Did a more "detailed" and claimed ice maker was "fixed" again. Called Constant again due to no ice. Again Tech came and left and no ice. During the next call Constant said they needed to order a part...something about a mother board (?). Called approx a week later requesting status of part. Left message but never received call back. Constant never fixed problem yet charged me $528.60. BEWAREOF THIS COMPANY!!!!!!! read more

I just wanted to replace the gaskets on my 11-year old refrigerator and asked for a phone estimate. They insisted on sending out a technician to "diagnose" the problem for $89.95 fee that is nonrefundable and can apply towards the cost of the repair. My technician decided that in addition to new gaskets I would need a thorough cleaning and a door alignment for a total cost of over $600. I paid $1,000 for the refrigerator. No way was I going to pay over $600 for a cleaning and gasket swap out, so I bought the gasket parts myself and a coil brush for $259 and will replace the gaskets and clean the coils myself, which is easy to do with videos on you-tube. I don't think this company really wants to do the repairs. They make enough on $89.95 estimates. I won't be calling them for any future repairs. This appears to be the way appliance repair services like to do business nowdays--high diagnostic fees and unreasonable estimates. Not customer service oriented. read more

Alex was polite. I called to have whirlpool stove top fixed. I was happy I had same day service. I was happy with the price. I am surprised to see so many negative reviews. I thought the price and service was great! read more

I am still trying to get my refund of $128 after 10 days! This company has not complied with Better Business Bureau nor American Express. I had tech come out to diagnose refrigerator problem and scheduled for a new part for service July 16th. I had cancelled the appointment as I think I left the door open slightly. Fridge and freezer is fine now. I have been charged $208 as downpayment on a part. They charge $80 for a visit. I still did not get a refund to my credit card of $128.00. This results in numerous attempts to collect, emails, calls, etc. and on their website. read more

A freezer fan was going out at a rental property. I was not available to do my own research and find a reputable company to call, so I went with Constant because that's who the renter found. The technician showed up within a decent amount of time and called me with the estimate. He said the total cost would be $450. I asked how much the part cost and he said, "around $400 because it is an old refrigerator." I asked for the details on their invoice and he said the invoice would be sent to me via email. Had this not been somewhat of an emergency, I would not have authorized the repair and just paid the $90 service fee. $400 for a fan? How much do they mark-up their parts? The repair was done in about 30 min. The renter was happy with the technician. When I asked via text for a proper invoice showing the service fee, credit for the service fee (because they did the repair, I would not be charged for that), parts and labor costs.... and... I was denied. They gave me some yak about California law not requiring them to provide that info. What kind of a shady outfit does not provide a list of charges? Then they threatened to remove the part and reinstall the bad one if I didn't pay. LOL! I wasn't refusing to pay, I was the one who agreed to their exorbitant cost. All I wanted was a proper invoice that listed what I was charged for and proof that I was not charged their service fee. When I used their link to pay, I noticed that the description on the invoice had been changed from the one I originally received. The first one said, "Motor fan freezer part replacement." The second one said, "Motor fan freezer part replacement. Condenser cleaning, drain line cleaning. Defrosting." Bullshit move by the office staff. The tech did not do any defrosting. DO NOT USE THIS COMPANY. read more

I'm a professional pastry chef and I heavily depend on my kitchen appliances, they work nonstop 7 days a week and I need them running like a clock. Recently my Rational oven went out and I needed it to be fixed ASAP. Unfortunately, the manufacturer wasn't able to send anyone within next day or two so I had to look for someone who could check it the same/next day. Guys from CAS(two of them) showed up the next day and diagnosed that one of the heating elements went out. They had to order it overnight so it would be fixed the next day. Next day - part was in early in the morning and my oven was fixed around noon. These guys are lifesavers and I will use them again without a doubt! read more

Constant Appliance Service - Appliances & Repair Near Me - Poway, California

The temperature in our freezer was in the 50's. We called Constant Appliance Service and they had a technician at our house about an hour later. Alex diagnosed the problem, a tired defroster, and fixed it in a very efficient manner. When he noticed we had a broken shelf, he repaired that, too, for no extra charge. The price, almost $500, was about what I expected. Our "new" (19 years old) refrigerator is now working great. I would definitely recomment this company! read more

Smaller operations, with emerging presence. Konstantin (and team) responded quickly to my emergency fridge service - I Yelp quoted at 10pm and they arrived next day 8am (on Saturday). Arrived and quickly assessed my problem - the compressor. Konstantin gave me an honest quote and spent time discussing how my LG 12 yo fridge: 1) was from the early batch that had Korean made parts that were higher quality/reliable, 2) parts were more expensive for this model, 3) newer LG had compressor life of 3-5 years?!! with cheaper costs for replacement, 4) recommendations on future purchase of fridge (like whirlpool or kitchenaid) if I consider buying new. Will use again in future. read more

Constant Appliance Service - Example quote for service/repair - Appliances & Repair Near Me - Poway, California

Thank you Constant Appliance!Technician Victor is skilled and professional. We will definitely call Constant Appliance if we need to repair any of our major appliances. read more

Wonderful service. My Maytag drier is now working perfectly. Courteous and pleasant repairman.

We had refrigerator leak issues that 3 previous technicians did not fix. I got a fair quote from Constant Appliance Service, they scheduled a time got the parts showed up on time and fixed my refrigerator in a very short amount of time. Very friendly professional service! I recommend them! read more

Right after my warranty expired, my Viking refrigerator started having cooling issues and I needed someone to come and give me an honest assessment. Some companies I called were not willing to service Vikings but Constant Appliance assured me they had the experience to service all brands. The guys from CAS were able to come out the same day and delivered an honest, low cost solution. They found a small leak in one of the tubes, and after an hour, my fridge was recharged and the leak was fixed. Highly recommend these guys for their honesty and quality of service. read more

My favorite appliance, the refrigerator just stopped running. I didn't know anyone who had a reference for a reputable repair person. I'm lucky and found Konstantine who arrived when he said he would and fixed the problem. I referred him to my daughter to repair her washing machine. read more

I had this GE dryer for over a 6 years and never had issues with it until recently it stopped heating. I called Constant Appliance guys to come check it out. The technician came out within the scheduled time window and was able to fix it in no time! He was very nice and professional and also gave us some tips on how to keep our unit maintained (filter cleaning and dryer duct service) Thank you Constant Appliance service! Highly recommend these guys. read more

Constant Appliance Service - Appliances & Repair Near Me - Poway, California

We thought Konstantinos was excellent. Committed to Making us happy. Personable and very knowledgeable. We would definitely use him again.

Constant Appliance Repair started out well for refrigerator and oven repairs but has failed miserably since then for our dishwasher repair that has not been completed. We have spent the last 7 weeks trying to get Constant to finish the job to no avail. We received numerous excuses to their promises and finally a no-show on the day of the repair. There has been no response to our requests for information. Dealing with this company has been a waste of time. We would not recommend Constant Appliance Services to anyone. Our recommendation is to avoid this company. read more

They ordered the wrong part, then said they ordered the right one, then said it was backordered, then said they couldn't "find" the part, then couldn't help at all...over 3 months. Waste of time and money. Went somewhere else and got fixed right away. Stay away! read more

We originally used this company to diagnose our refrigerator in our laundry room that stopped cooling, beginning of August. It was $50 for a diagnosis. They quoted us $900 to fix it. We could not afford to spend this much on an older extra Fridge. So we decided to wait. Two weeks after this, our main fridge in the kitchen was not working correctly now too. So we called this same company back since they claim the diagnostic fee we paid will go towards the repair. I was hung up on the first time I called, and then again the second time, so my husband called with his phone instead. They answered , they said today they raised their diagnosis fee to $85. Hmmm... So , The night before , this was what they messaged me in Yelp App- (Our diagnostics fee is $50 before any repairs and it's applied towards the estimate in case of a repair.).We confronted them about this and they said the price was raised that day! What a coincidence! We decided to call a different company to look at both refrigerators.. , and they fixed the fridge that was supposed to have cost $900 by cleaning the coils and resetting it. OMG... This new company also said the main fridge would only cost $400 for parts and labor... They came back 2 days later and installed the part. Bothe fridges work great now..So glad we got another opinion! Reading some of this company's reviews , sounds like we were not the only ones with a similar experience:) read more

I called and received a callback and appointment quickly. Vlad came out and gave an estimate on the dryer to replace the dryer motor (not cheap). He came back the next day with a motor. He took a long time to fix it, requested towels to put in the dryer. Once he was finished, he left the towels in a clump, and left a mess on my floor. Initially I thought no big deal, I'll clean it up myself. Unfortunately, the dryer wasn't fixed. The same problem was continuing. The dryer had to "rest" in between loads. Two guys came out and determined it was the overload switch. They replaced that and now it works. I think this was the problem in the first place and it was a much cheaper fix. Although I'm happy with their response and communication, I'm not happy with the initial diagnosis and cost to fix. (Also left a mess on the floor again). Maybe they should have discounted labor or something since their original fix wasn't correct.? I hope this time it works! read more

My 2014 Samsung freezer / fridge stopped cooling and I was looking for a company that services Samsung appliances. Anna and Konstantin were absolutely fantastic! Anna responded very quickly to my initial project pricing request. She worked to get a technician (Konstantin) scheduled urgently - even for Saturday work. Konstantin came out, diagnosed the potential problem, guided me on an interim test/monitoring strategy (which meant that he didn't hard sell me on anything). He was extremely professional, ordered the replacement parts and had them ready within 2-3 days, and came and performed the replacement maintenance. I would highly recommend reaching out to them for any appliance servicing. An added plus was the direct messaging via the Yelp app. They were so responsive, it really was nice to have direct and fairly immediate contact with them. read more

Quite simply...professional, efficient and capable service. Vladimir was awesome..fixed our refrigerator/freezer without issue. Very satisfied customer! read more

Great service, great communication. Reliable and on time. Vladimir is a pleasure to work with! We will definitely use them again!

My experience with Constant Appliance Services is NOT good. First of all, they do not disclose the diagnose fees because if you decide NOT to continue using this company for repairs, will ask for very high diagnose fees. Also their repairs quots are very high and are using used or poor parts. Konstantin did the repairs to my refrigerator in Escondido, CA replacing "Evaporator fan motor" for $450 but the issue is that he used a wrong part or not compatible because constantly the motor runs on the back of the refrigerator and make noise. I was told that this part cost $300 but now i just search in amazon and cost $16.99. Please see the link: https://www.amazon.com/Refrigerator-Evaporator-Compatible-PS11740362-EAP11740362/dp/B08TM4KZCK/ref=sr_1_3?crid=35NXJXB6A30N0&dib=eyJ2IjoiMSJ9.QI4nBBaTRMb04lnd396c8YP48ODMth3ZAIXAWwJ-MqwEGLX2lCj72OV8hb-QMURAo0r6_yqz0B4_V2_d05JncogxAQ7m-OlPBZNAtqmv8fcVRpCLNwajYjbJZXd085W5PB1HLICnxo82vkTZ9kMYP4JG6ogglKnQJN_QdpyHC7e5C0-P1rDgy-3YQw9wqeNr0t8shHv0_VZyhWZEz3SJsD6Cz1m_BS6TpjB8hCQYqAg.GkhUwUX7AuCDwmOYWNwjNYVkRe2ZoZ6d783B7Jmnchw&dib_tag=se&keywords=evaporator+fan+motor+frigidaire+2315549&qid=1713980615&sprefix=evaporator+fan+motor+frigidaire+2315549%2Caps%2C143&sr=8-3 I called the office 3 times and sent a text and they do not returning my phone calls. Since they have a caller id, they do not want to talk to you anymore. You do not get any warranty with the repairs. So, I would suggest stay away from " Constant Appliance Services" and trust the reviews. I will remove or update this review once they resolve the issue. read more

Friendly and efficient service. Part my dryer needed was pricey but much cheaper than buying a new dryer. So happy they were able to fix it.

We called for a problem with our refrigerator, and a repairman came out the same day... a Saturday, and diagnosed the problem in about 5 minutes. A part needed to be ordered and he returned with the part in a few days and fixed the problem. Prompt, courteous, knowledgeable and reasonable. Real value. Everything we would expect. We will absolutely call them next time we need appliance repair. Thanks Constantine! read more

Konstantin has been phenomenal in diagnosing and fixing our appliance issues. Would highly recommend.

Wow! My dryer that I use for business stopped working last night & this morning I sent a request on Yelp & received many replies from different companies but Constant Appliance Service was the first to reply & was also able to send Vladimir within a couple hours. This was important because I use the dryer for my business & I was able to operate while it was not working. When Vladimir arrived he got straight to work. I was able to tell he had a lot of experience because he was able to identify & fix the problem with no problem. I also appreciate that I did not feel like he was trying to up price me. He was fast, honest, & professional. I have several machines that I use for business & I often have to have them repaired. I will be using Constant Appliance Service EVERY TIME. read more

Vladimir fixed my dishwashers drain hose, and went the extra mile to so I didn't have to call the plumbers back out.. Thank you for your service. read more

I googled appliance servicing in Escondido and was led to Constant Appliance Service St Lic #49281. On 12/20/2022 they came to service my leaking Samsung clothes washer. The technician quoted me $494.80 and took a down payment of $148.50. He then proceeded to work on my washer but couldn't complete the job because he needed a part that was not readily available. That was on Saturday Dec 10, 2022. He said he would be back Wednesday (12/14) or Thursday (12/15). Well, it is now January 10, 2023, a month later. And after repeated calls to (760) 685-8873, I've heard lots of promises about the technician coming by... or that he will call. But a month later I still do not have a working washer machine and they have my $148.50 read more

Vladimir went thru to check my washer and see what needs to be done and he came in within 30 minutes. Definitely recommend to hire this company! read more

Both of my dryers died a week apart. I called around and Constant Appliance Service sent a professional and knowledgeable technician. Vladimir had to get special parts for the repairs but had everything operational within a day of my call. I highly recommend the company and representative! read more

Never finished the job. Said part was on order. Waited for 3 months. Never called me back. Refused to refund the money paid for the part and labor. Had to file a dispute with credit card company in order to receive a refund. I would not recommend this company. read more

I had service scheduled for Wednesday. They called and said the technician was running behind and had to reschedule for Thursday. They never showed up on Thursday either and didn't call or text. They didn't return my messages so I have no idea what's going on. read more