Our refrigerator started having issues with the ice maker after a planned outage by SDG&E. Jeremy came today, took everything apart, found water had seeped into the ice maker circuitry and in less than 30 minutes, had put everything back together. [[HIGHLIGHT]]The B&B techs are always so knowledgeable and informative.[[ENDHIGHLIGHT]] We continue to trust all our appliances to B&B ! Thanks for your continued excellent customer service. read more

These folks are always communicative, prompt, flexible, and effective. And their technician, Ricky, is the best. Knowledgeable, highly competent, and kind. read more

Technician was very friendly and the repair for my refrigerator went quickly. Thank you for all you did.

This is the second time I used B & B appliance. The technician is respectful, knowledgeable and always on time. [[HIGHLIGHT]]The notifications and reminders are effective.[[ENDHIGHLIGHT]] I wish all other service providers were like them. Excellent all around. read more

Today, I received a new washing machine from B&B. They were replacing the one my mom purchased 15 years ago. My family has been buying appliances through B&B for the longest time. [[HIGHLIGHT]]The staff at B&B have always been friendly, honest, and transparent.[[ENDHIGHLIGHT]] It's why I know I too will continue purchasing appliances from them in the present and future. read more

B & B Appliance - New washing machine - Appliances & Repair Near Me - Escondido, California

Our service person Ryan was incredibly knowledgeable, worked quickly, very neatly and solved a few major problems on our Thermador double wall steam oven which should give us many more years of use. [[HIGHLIGHT]]This is one of the best service experience I've had with any company.[[ENDHIGHLIGHT]] Highly recommend. read more

B & B Appliance was a gem to find! We visited in person to look at a few appliances for our kitchen, and [[HIGHLIGHT]]Bill was incredibly helpful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The entire staff maintained excellent communication while coordinating our delivery and installation dates.[[ENDHIGHLIGHT]] Armando handled both delivery and installation visits and did a quick, efficient job installing what was essentially a whole new kitchen appliance set. We did run into a small hiccup with our refrigerator (one part arrived with a cut), but it was no fault of B & B. They immediately pointed it out and quickly ordered a replacement part. Ricky did a fantastic job installing the new part as soon as it arrived and even went out of his way to make a quick fix on our gate, which we truly appreciated. Huge thanks to Ricky and the entire B & B team. We couldn't recommend them more! read more

Here is the reason that I continue to buy all of our appliances through B&B. We recently spent $3000 buying a new double oven for our house. One month after the year warranty expired, the ovens quit working. Jeremy, their service technician came out and heard about the recent warranty expiration and called his manager at B&B and got all of the very expensive parts replaced in the oven under warranty. It would've been over $1000 service call but B&B, along with their great service technician, stood behind the product. It would not be the same situation at Home Depot! Highly recommend this great small business. read more

Our Perlick beverage center stopped working and giving error messages. I called B& B and they were able to fix it. They were professional, showing up on time and maintaining me informed about the progress of the job and the costs associated with the repair. I highly recommend them. read more

B& B is my go to appliance repair and purchase company. from Cord the salesman to Landon the lead installer , my microwave install when smooth as silk . so important to me as a personal chef , my kitchen is where I work and being down due to an appliance failure is huge , I can always count on B+B Appliance to make my kitchen whole again . thanks Rose Bent - Bent On Cooking read more

We have an old stove that is showing signs of wear and tear. Being made in 2008, that's nothing unusual. However, my wife and I aren't ready to spend a grand or more on a new stove, so we decided to see what we can do to extend its life. This is where B&B Appliance came in. The technician, Ricky, came over and performed his diagnostics and proposed a fix to the stove. He was very knowledgeable not just about stoves, but other appliances as well. I picked his brain as much as I could in the time he was here. [[HIGHLIGHT]]Very professional and friendly, most importantly straight to the point, exactly what I needed.[[ENDHIGHLIGHT]] read more

From the sales staff to the delivery and installation of our appliances, we could not be happier. [[HIGHLIGHT]]The sales person Sean knew his products and was able to give us "expert" advice on what to chose.[[ENDHIGHLIGHT]] This is service that is not available at the big box stores, In less than 1 week, Armando and Carlos delivered our new refrigerator and microwave oven. These guys are genuine professionals and experts with what they do. The microwave oven required extensive custom work to install. And, I have to add that they are extremely considerate and caring to be sure they protected everything to prevent any damage. Way to go B&B, you're the best Oh BTW, if you think you're going to save money by shopping at the big box stores, NOT. We compared, and B&B's prices were spot on. read more

I just had a new washer and dryer I bought from B & B Appliance delivered. I've bought appliances from B & B before and appreciate their professional, low-pressure sales style. I brought in specs for the location the new units needed to go, identified which models would fit, and asked about product quality and reliability to choose which I wanted to purchase. The ones I wanted were stocked in the warehouse and they were able to time delivery for the Monday after my move-in weekend to my new home. The delivery team arrived on time and prepared to move the unit in. The location was tricky because the washer/dryer had to be installed on the 3rd floor of my townhouse, going up 2 flights of stairs. Unfortunately, I'd ordered a single vertical unit, and although it would fit in the laundry closet, the ceiling height in one part of the stairwell was too low to move it upstairs. The installer called the sales office and Bill in sales called me right away. He said he had the exact same washer and dryer in separate, stackable units which they could get upstairs, and that he could have it delivered the following day. On Tuesday, the installation team arrived right on time. They handled installation seamlessly, hooked up the units in the laundry closet and tested them to make sure everything worked. B & B is the only place I go to now for both appliance sales and for repairs. Highly recommend. read more

B & B Appliance - Appliances & Repair Near Me - Escondido, California

I chose B&B Appliance because they service what they sell, have great installers, and competitive pricing. [[HIGHLIGHT]]They are very helpful on the phone and spend time to help you select the appliance that best meets your need.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The sale reps know their products and follow-up support is great.[[ENDHIGHLIGHT]] I purchased a new clothes washer and dryer as well as a dishwasher. Installation was quick, professional and the installers were courteous and friendly. I highly recommend B&B Appliance. read more

[[HIGHLIGHT]]Caleb, our technician was prompt, friendly, professional, efficient, intelligent/knowledgable, and helpful.[[ENDHIGHLIGHT]] We are very happy with this company and will continue to use them in the future. read more

We have used B and B Appliance for over 10 years and we will continue to use them for all future needs. We have purchased several appliances from them over the many years (refrigerator, washer, dryer, and microwave) and their personal customer sales, installation and service (if ever needed) can't be beat! They will always try and get you the service you need asap. We had James service and adjust our GE refrigerator doors and he was a true perfectionist. Every inch was measured and planned out until I was happy with the placement after the doors were removed and put back on. He put a mat down to protect our 20 year old tile floor when he had to pull it out from the cabinet. He was nice and courteous and even took the time, on a late Friday afternoon, to answer a couple of other questions that I had regarding our oven. Thank you very much to all at B & B! read more

Long time customers of B&B Appliances in Escondido. Great selection of all Appliances. When it comes to service they are one of the few that have a great system in place for notifications on arrival times and communicate well thru the repair of what th read more

B & B Appliance - New Maytag front loader Gas Dryer!! - Appliances & Repair Near Me - Escondido, California

We have used B&B for the last decade now. They are honest, kind, friendly and very professional. They gave us a tip on how to keep our new double oven working for years to come. Thank You B&B! read more

The sad saga of my Viking Range continues. I had originally called for service on 10/18 through Viking. B&B Appliance is their local service agency and Viking dispatched it to B&B. (I sent pics and a description of the issues to both Viking [Alexandra] as well as the B&B Appliance scheduler.) B&B Service Representative finally showed up on 10/31. They said they couldn't do anything and will need to take pics and send to Viking in MS! (Not sure what happened to the two sets of pics I had previously sent both Viking and B&B.). They took pics and we have heard nothing since. I sent a follow-up email to Viking on 11/17 and got no response. This is the second issue with this range where it's taken over a month and it's still not fixed. Horribly frustrating. Edit to add comment in response to Davis at B&B: You may have done your job by showing up but the range is still not fixed. Your company failed in your lack of communication with no follow up. You are the authorized service rep and should not have assumed "I was taken care of" since you hadn't heard from me. That's extremely poor customer service since your agency was the one who communicated with Viking. How am I supposed to know the resolution? I'm leaving the review until this issue is resolved. This was a $5000 range and it's been a headache along with the service. Yes, it is partially cosmetic but not entirely. (The issues with the grates not sitting flat is not just cosmetic--the pans don't sit flat on the grates. That's a functional problem.). read more

The whole process was smooth and quick for my microwave replacement. The showroom is beautiful with a professional and knowledgeable staff. The order process was fast with plenty of options available in stock. The delivery and installation appointment was confirmed and on time. Albert was great and helpful with removing the old microwave and additional hardware left by previous owner. I will definitely use B&B Appliance again for future equipment replacement or upgrades. read more

Great service!!! Ricky very knowledgeable of what he was doing to my washing machine. Washer now works 100% well. Great job Ricky read more

[[HIGHLIGHT]]Very happy with our purchases and installation from B&B.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Bill in sales and Armando in installation are excellent.[[ENDHIGHLIGHT]] Great attention to detail with installation. Timely from order to delivery. Hit all the marks. Highly recommend. read more

When we were purchasing our washing machine, there was no pressure from the sales team to make a purchase. They made it all easy and enjoyable. When the machine was delivered, the gentleman installing it went above and beyond. They were on time and very nice! We will absolutely purchase our next appliances here! read more

I recently used BNB because my dryer was making a crazy noise. Appointment was easy to do online, they came on time and he had all the stuff he needed for the repair in his van. He also took pictures of each thing that was broken when he took it apart and cleaned all the lint out of the machine. We do a ton of laundry with 2 boys and the dryer is about 9 years old... has really been a workhorse and dryer is running like new again. It's not super cheap but reasonable rates and so far (has been about a month) and dryer is working like new. Also, I appreciated there was not upselling or anything. Just great work, on time, and on budget. read more

B & B Appliance - They took pictures during and after the work was done. - Appliances & Repair Near Me - Escondido, California

This place is amazing!!!!! Do your research first, so you can appreciate their prices. [[HIGHLIGHT]]Bill Hunter is a salesman like no other I've ever met. He gives you the real dope on the appliance industry, e.g. CU Feet is a BS measurement.[[ENDHIGHLIGHT]] Self-cleaning ovens are VERY hard on the electronics, causing early failures. Basically planned obsolescence. My friend is rebuilding her kitchen after flood damage. He warned us to have the cabinet maker allow 72" for the fridge, because that will be standard height in a few years. And on and on---just one revelation after another. [[HIGHLIGHT]]So grateful to have met him.[[ENDHIGHLIGHT]] read more

Ricky was fabulous! I never feel like he's upselling. Good day working on the freezer with ice icicles. B Wait and see if its a more serious problem or if I haven't closed the freezer door completely shut. Great company, great service. read more

I have used B&B Appliance for years for repair and new appliance purchases and appreciate they are a local small business. My 20 year old Dacor wall oven finally stopped working right before Christmas. It was too costly to repair so Cristal in sales emailed all the options and I selected the mid $$ range KitchenAid. It arrived today and Armando and Thomas swapped out the ovens in 40 mins ... amazing!! The communication from the office is excellent from start to finish. Love B&B Appliance and would recommend them for all your appliance needs. read more

B & B Appliance - Appliances & Repair Near Me - Escondido, California

I can say that my husband and I are pleased with our purchase and the assistance we received from start to finish with Cristal in customer service to Chris in the installation department they're very professional. Thank you B&B appliance for great staff. The McKee's read more

Always great service from B&B!! Oscar was great ! Replaced wine refrigerator and changed filter on main refrigerator. So polite and cleaned everything up !! Hauled away old wine refrigerator. A+ read more

I absolutely love B&B, I've used them for appliance repair and new appliance purchase and their service and quality is always exceeding the industry standard. Every single tech who's walked through my door has been amazing, professional, easy to chat and work with. Cannot recommend them enough! read more

I've used B&B Appliance Service for several years. They are always great: Arrive on time, professional and personable techs, high quality work, neat and clean work area when completed. I had Jeremy replace a Sub Zero compressor in Refrigerator (essentially rebuilt it), and he did a fantastic job in relatively little time. Today, Jeremy did an annual cleaning of my Scottsman clear ice maker. Again, superior service and work. I'd highly recommend B&B for any appliance service or repair...and they have good prices on new products as well. read more

I went into B&B Appliance because several of my neighbors have said this is the only place they'll buy appliances from. I was in a lurch because our washer had broken down. I was interested in switching to a top loading washer and with everyone raving about Speed Queen, I wanted to find a dealer with one. Ta-da! They had several models of Speed Queen, and Sean walked us through the differences of each one. Sean and the other team members in the store were super nice. We didn't feel like we were being sold to at all. It was more educational and they were giving us tips about the washer -- the kind that you don't find in a manual. We also mentioned some issues we had with our refrigerator and I asked what they'd recommend as a replacement. Sean expertly guided us to a specific model that would meet our needs, for when we're ready to buy a new one. Once we decided on a washer, they arranged delivery for the following week. Prior to the delivery, our dryer stopped working LOL. So I called them and ordered a dryer to come with the washer. Delivery was good. They were communicative about when they were coming and gave me some time to vacuum the area before installing the new equipment. We are very happy with our new Speed Queen appliances! I also like that if there is an issue, we can just call them directly versus going through a big house like Lowe's or Home Depot and getting passed around different departments. I wish we had bought our dishwasher through them. read more

Excellent folks and great service! Arrived on time and finished the job in short order.

I've used B&B in the past when they replaced my built-in microwav with excellent results. More recently my oven stopped working. B&B responded in one day. The first thing the service person did was to check the electrical panel, which turned out to solve the problem. B&B has proven to be knowledgeable, competent, and above all honest. read more

B & B is always a pleasure to work with and attentive to our concerns. Would highly recommend them for future purchases and service.

We had a washing machine emergency and I called B & B and not only did they have one in stock, they also showed me the different options I had and which one would fit my family's needs best. [[HIGHLIGHT]]When my husband couldn't make it to the warehouse for pickup on time, Crystal CALLED ME and saved the day!![[ENDHIGHLIGHT]] I had never heard of this place before, but I am now going to be recommending it to everyone! read more

I appreciate this local business that carries great products and service. From high end appliances to exactly what I needed. We purchased a dish washer, stove range, microwave & refrigerator. Sean was helpful and informative as I selected the appliances. The installers Albert, Andrew & Oscar were so professional. They were careful as could be of our home and did a fantastic job. I couldn't be happier and highly recommend this business. We also bought our Speed Queen washer/dryer set from them as well. read more

B & B Appliance - They all fit like a glove! - Appliances & Repair Near Me - Escondido, California

I left a message over the weekend and I got a call first thing Monday. We were able to schedule to have someone come out Tuesday! Turns out we didn't need a replacement, but rather a little reset and defrost on a frozen water tube. Now it is working like a charm! I really appreciate they didn't just try to sell me the more expensive item, but assessed and made a repair first. Definitely will recommend B&B to others! read more

We have used B&B for both sales and service for many years. Just had them out to install a washer/dryer that was a difficult install due to space limitations. [[HIGHLIGHT]]Thomas and Landon were amazing, I will ask for them specifically in the future.[[ENDHIGHLIGHT]] Cannot recommend B&B enough and have many times to friends and family. read more

Quick and efficient installation of dishwasher. Friendly technicians. I have purchased other appliances from B & B for my house and rental. Great local appliance company. read more