The service was next day, on time, well priced and extremely professional. Work quality is on point and I would highly recommend The Appliance Pros. read more

The Appliance Pros - Perfect install of the dishwasher. - Appliances & Repair Near Me

I would not recommend this business. I contacted them this past January when my over-the-range microwave stopped working. The evaluation cost $85. It turned out I needed a new microwave; Ahmad said the magnetron had failed. I purchased a brand-new microwave of the exact same model and paid $160 to have Ahmad install it. Fast forward to July, and the house is being sold. An inspector hired by the buyers finds that the vent fan is not routing through the duct and outside the house as it should be. I contact Ahmad, explain the situation, and even send a photo of a diagram provided by the inspector. Ahmad asks me to remind him of the microwave model and confirms he will "make sure it's venting out of the current duct system." There is no confusion about what I'm asking for or what he's working with. He agrees to fix it--for $195. I'm already unhappy about this because the vent fan issue should have been addressed at installation, but I agree because we moved away months prior, I need to meet a deadline, and am coordinating from abroad. My husband and I debate whether this is a problem of inexperience (my generous view) or an intentional scam (his). The repair day comes, our realtor lets Ahmad in, and eventually I receive a text that it's completed. I pay immediately. The relief is short-lived. A few days later, the buyers return and discover the microwave is in fact NOT venting through the duct. They go outside--no airflow at the vent. I contact Ahmad again. He tells me he can fix it, but it will cost an ADDITIONAL $295. At this point I tell him that's unacceptable, because we agreed the problem would be fixed at the last visit for the $195 I already paid--keep in mind this should have been done at the initial installation. He says they didn't know this model would need additional work. But he knew the model in advance, so that's a poor excuse. I was also never informed at any point that the repair needed further servicing. They didn't check their own work. I ask for a refund and am told it "wouldn't make sense" because of the "work" that was already "completed." However, our realtor said Ahmad was there for 20 minutes, and as we've established, he did NOT fix the issue. No work was actually done. I ended up calling another repair person. When I explained the issue, he asked me to clarify whether this was a new microwave installation. I said the microwave was new but was installed by another company. He said, "They didn't install it properly." Yeah, I know. By the way, the second repair person's quote was $195. Compare that to Ahmad's total of $490--on top of the $160 I paid at installation. My husband may have been right after all, but either way I believe this situation was handled unethically by The Appliance Pros. I regret hiring them. read more

Hamad was very kind and pleasant to work with. I was juggling shippers for a couple huge commercial appliances with a tight squeeze into our facility. He was ready when I was same day install. His own shippers of his business were running late and willing to work late to assure may appliances weren't left outside. I'm a nonprofit and he even worked out a discount for me. Definately worth their expertise! read more

The Appliance Pros - TWO HUUUGGGEE! COMMERCIAL APPLIANCES. - Appliances & Repair Near Me

I requested repair on my washer. It is a speed queen and I didn't know where else to go. I found that they repair speed queens and was very satisfied to find out that the technician was able to come out same day. They picked up my part same day from a local parts provider which was a OEM factory part they let me verify this and I got to see the entire install process and now my units are running great again just like they should be. We'll definitely always be using this company for any further repairs read more

The Appliance Pros - They even calibrated the unit to make sure everything was running great - Appliances & Repair Near Me

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The Appliance Pros live up to their name. All Pro ! Ahmad diagnosed the issue with my dishwasher within minutes and knew exactly what to do. He sourced the part from a local vendor and got me back up and running in no time. The price was very fair and reasonable as well. No doubt, I'd contact Ahmad and the Appliance Pro crew again. read more

Really easy to contact, friendly and responsive. Was able to come out right away and worked efficiently to fix the issue with my dish washer. Highly recommend and will use their services again in the future. read more

I called this company early in the morning to ask them a question about our icemaker. They were at my house within an hour and diagnosed the problem. They ordered the part that morning and came and installed the next day. Price was reasonable and service was excellent. I was working with Ahmad Ilaian and he is the nicest person on the planet. I recommended him to a friend down the street and they also had an amazing experience. I will for sure be using them again in the future. read more

I had a lot of questions, but the person who helped me was truly professional and helpful, and the communication was excellent. I highly recommend it. read more

To install my fridge at a fair price I was looking everywhere. I'm so thankful that I found the client crows. The technician came out quickly. He gave me a fair price and got it done the same day for impressed. Will definitely recommend this company to more people, I'm glad that I found you guys. Thank you again. read more

The Appliance Pros - Corrected everything working through - Appliances & Repair Near Me

We called Appliance Pros for oven repair. Ahmad was very helpful! Service was quick and extremely professional.

They have been great from the beginning. Quick to respond, had someone out right away. They were able to give me an estimate on my oven repair in just a few minutes. read more

Horrible experience. They were extremely responsive to take my call and get back to me, but then didn't finish the job. They came out last Sunday, took a part to my washing machine. Came back Wednesday evening but didn't install it correctly so I have now been without a working washing machine for 8+ days. Super unreliable and didn't fix it correctly the first time. Has told me every day since Thursday he was going to come out and fix it. Keeps telling me he'll be here soon, then when the afternoon comes tells me tomorrow. I actually liked the guy and got along with him, but I feel completely disrespected by this lack of urgency. I have two kids and not having a washing machine for 8+ days is extremely inconvenient. read more

Response was quick online but not experienced with fixing GE Monogram appliances. Ordered and waited for replacement part, after weeks giving time and texting, eventually they did not bother to inform us they could not fix the problem. $100 out the window and no explanation. Far from being pro, they simply could say sorry, we don't know how to fix it and saved us time. read more

I would strongly caution anyone considering this service. Save your time, money, and stress. I rarely leave negative reviews, but this experience was extremely frustrating and deserves to be shared. They spent a lot of time "checking things," but nothing meaningful was done. In the end, they took the money, gave a faulty diagnosis, and left me with the same problem I started with. I was patient and willing to work with them, but the lack of professionalism, accountability, and follow-through is unacceptable. read more

The Appliance Pros - Dishwasher drain error - Appliances & Repair Near Me

I had such a great experience with this appliance pros repair service! Ahmad did an amazing job fixing my refrigerator and were professional, knowledgeable, and very efficient. He took the time to explain what was wrong and made sure everything was working properly before leaving. I really appreciate the quality of their work and how reliable they were. I would definitely recommend them to anyone who needs appliance repairs! read more

I highly recommend this company! They fixed my laundry machine quickly and effectively. They were very nice, attentive to our needs, and very helpful. I highly recommend this company! read more

Best service and value in North County. Highly recommended and I will use them again for my refrigerator!

Ahmad came out to fix my fridge -- the dispensers were not working. He was very friendly and courteous. The problem was intermittent, so somehow he got it working again, and only charged me the service fee. The next day the dispensers stopped working again, so he came back and figured it out (a broken housing for a wire, nothing some tape couldn't fix). He didn't charge me for the second visit. Thank you Ahmad for helping! read more

Great experience! Very friendly and efficient. Came right away and the price was lower than all other bids.

Unfortunately I can not recommend this business. Several appointments were made with no call and no show. Disappointed they do not value customers time and did not appreciate their over promising car salesman approach. read more

This was my go to appliance repair company for about three years now but the past couple experiences have been bad so I am leaving a lukewarm review as a cautionary tale for those seeking an honest opinion. The immediate issue prompting this review is that I had an issue with a washing machine at my rental property in February last year (2025). Called Aiden (I think he goes by Adam now based on responses I'm seeing on here) and he quoted $380 for the parts (capacitor and control board) and another $300 for labor. Then he mentioned that they have a warehouse and could sell me a similar refurbished unit and it would be $800 all in to buy and have it delivered and installed. I agreed since we had a good working relationship to that point. Well, the machine broke this past week and he is saying that the part needed (main bearing for the basket?) is no longer available and proceeded to offer to sell me a different machine to replace the defective one. I no longer trusted his word so I just bought a replacement machine from Home Depot and tacked on the 5 year extended coverage policy. The other recent bad experience I had with this company is when my tenant at another property was complaining about water coming up from the air gap from his dishwasher a couple months ago in February. Aiden told me the garbage disposal was the main culprit but that I needed to replace the dishwasher pump. Charged $83 for the pump and $350 for labor and said he could replace the disposal for an additional $500. I passed on getting the disposal changed because I knew my regular plumber would charge less. After they replaced the pump Aiden tells me they need to replace the water line as well for $90 and I said OK. After they replaced that line the tenant texted me and said that water was continuing to come out of the air gap. Problem was finally fixed when my plumber replaced the disposal (for $300). This made me think that the pump replacement was completely unnecessary and a waste of my money. Leaving a 3 star review because I had a good experience with them prior to this year and Aiden seems to be a nice guy but definitely would not recommend buying their appliances and will no longer be doing business with them. read more

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The Appliance Pros rescued me from a non functioning freezer. They had some problems getting the part, Ahmad kept me in the loop, I really appreciated that. The part arrived, Ron installed the part, the part stopped working the next day. They jumped right on it, Ron came back, my freezer is doing well. I would highly recommend Appliance pros. Don't hesitate to call them if you have a problem with an appliance, they will take care of you. Thank you Ahmad and Ron! read more

Excellent service! The Appliance Pros were professional, knowledgeable, and efficient. They diagnosed my dishwasher quickly, explained everything clearly, and got everything working perfectly. Fair pricing and great customer service. Highly recommend! read more

I'll be honest -- I was a little skeptical calling a repair shop instead of just replacing my appliance, but Appliance Pro completely changed my mind. From the first call, they were upfront about pricing and didn't try to oversell me on anything. The technician showed up on time, diagnosed the problem quickly, and walked me through exactly what needed to be fixed and why. No fluff, no runaround. The repair itself was done efficiently, and everything has been working great since. Could the wait for the appointment have been a little shorter? Sure. But the quality of the work and the straightforward communication more than made up for it. If you've got a broken appliance and want someone who actually knows what they're doing, these are your people. Solid 5 stars. read more

No job too small. My Microwave needed service and the problem was diagnosed and repaired in less than 10 minutes. They were quick to reply to my initial inquiry AND remained in contact with me even after the job was complete. Their service fee is more than reasonable and applied to the repair. They even offered help with how to submit a claim for my warranty. Prompt efficient knowledgeable and affordable all qualities one looks for when needing help. I highly recommend them and will be using them again in the future. read more

If there was room for zero stars, that's what I would give them; incompetent and unprofessional. We hired this company to repair our cooktop which had 2 non- working burners, and one of my 2 wall ovens which kept shutting off. Ahmad, the owner told us he would have to order the parts ,.and we were asked to give them a deposit of over $100. The next day, another employee showed up from the company and told us the part that was ordered was too big and he would order the right part. Since it seemed he knew what he was doing, we called and asked Amad if he could the other person complete the job. It was agreed, but we soon discovered that the other employee, Nathan, was even less reliable. I called Ahmad and asked for our deposit back; he told us don't call him, call Nathan!. Very unreliable, and not knowledgeable about fixing my appliances or treating their customers properly. Use at your own risk!!! BTW, we requested another tech because Ahmad had no idea how to fix our appliances! Waiting for return of our deposit. read more

Appliance Pros was very communicative and was able to diagnose and repair my washing machine quickly and efficiently. Even when another part broke while transporting, they were honest and apologetic and fixed the issue without me having to ask. I would recommend this repair company for your repair needs. The price was fair and their urgency to resole the issue was appreciated. read more

Ahmad came out to fix our washer. Great customer service, very friendly, and efficient.

I needed my dryer fixed,made a appt Ahmad was nice,easy to communicate with,on time,he listened to me then diagnosed the problem,even looked at and fixed my washer, very honest and great prices for your problems, will definitely use him again. read more

The Appliance Pros really came through for me. My washer had completely stopped working, and they had it diagnosed and fixed the same day. They saved me from having to buy a new one--excellent service! read more

Appliance Pros did a great job on my under countertop oven install. Previous Home Depot installer wouldn't connect cooktop and oven to same 220v 50A circuit even though it is allowed per code. Appliance Pros were happy to complete the install and worked through some back clearance issues to succesfully install the oven. Very kind and patient. Pleasure to work with. read more

The Appliance Pros - New over installed - Appliances & Repair Near Me

Quick service and very professional. After initial fix, they find more issues and fixed those free of charge. Cannot ask for more

The Appliance Pros were out the same day I contacted them. My washing machine door lock broke. They were able to repair the door lock and have it up and running in two days since they ordered OEM parts. A family business. They were absolutely cordial and great to do business with. read more

They were quick to respond to my inquiry to fix my refrigerator, came the same day to diagnose the problem, explained the repair clearly, and came as soon as the part came in. The repairman was friendly and easy to work with. I would work with them again and recommend them to others. read more

Ahmad was awesome! He was here within the hour and was able to take care of my problem asap! His customer service was great and highly recommend him! read more

This company is great to work with. The communication was friendly, fast, and professional. The customer service was over the top. The price was right and the work was solid. I honestly can't recommend them enough and this is after trying for a couple of years to find a good and honest appliance repair company. I don't leave many yelp reviews but had to for this one because it was such great service. read more

We received same-day service, and Ahmed was our technician. They don't come any better. He was kind, professional, and very polite. He quickly identified the problem, clearly explained the issue, and fixed it efficiently. Our refrigerator is now working better than ever. It's also reassuring to know they stand behind their work if anything else comes up. Highly recommended. read more

This company is a lifesaver. I needed a fridge replaced for my clients since their fridge randomly stopped working. I called them last minute and they helped me find them a new fridge for an affordable price in the same day! highly recommend read more

Amazing service. We had Ahmad over to our house to inspect our LG clothes washer. He was quickly able to assess the problem and shared the labor and parts cost with us. For the price of the repair it is smarter to purchase a new one which is the route we will go. He was so kind and gracious. He offered to apply our service fee towards the new machine. He also educated us on the two worst brands which are LG and Samsung. While they are the more attractive looking washers they have the most repair problems. We're so thankful for the Appliance Pros and highly recommend them to everyone! read more

Ahmed was able to come within the hour of making first contact and helped service and explain my issue. He came equipped with booties to help keep my floors clean. Service was quick and professional with extremely reasonable pricing. Highly recommend! read more