This family run and operated business will always be the first company I call when I need an…read moreappliance repaired! They are phenomenal!!!!

They did a great job with our oven repair! Speedy response, great communication, and very…read morereasonable prices.

I don't write reviews lightly, but Oceanside Appliance earned this one…read more Our refrigerator had been down for five days. After waiting those five days, I learned that the first company I contacted still could not provide an appointment for another two weeks. That may work for some situations, but not for a refrigerator that was already down. I also contacted a couple of other repair companies and found myself spending far too much time dealing with automated systems without ever reaching a real person. By comparison, Oceanside Appliance was refreshingly easy to contact. Whether through their website, email, or phone, I was able to quickly get information to someone who listened and responded. At 4:30 PM, I contacted Oceanside Appliance and provided the model number, serial number, and a detailed description of what the refrigerator was doing and not doing. Hector took the time to review the information and make sure Wade had everything he needed before the appointment. Based on the symptoms, they were already thinking ahead about possible causes and the parts that might be needed. The next day at 3 PM, Wade texted that he was on the way and arrived exactly as promised. From the moment he arrived, it was obvious I was dealing with someone who knew what he was doing. He listened, confirmed the symptoms, quickly diagnosed the issue, and, most importantly, came prepared. Because he had reviewed the information beforehand, he had already brought the parts he believed would most likely be needed. Fortunately, he had the correct parts in his truck. There was no need to order parts, no return visit, and no additional delays. In less than an hour, the repair was completed and the refrigerator was back in service. What impressed me most about Wade was his professionalism, efficiency, and respect for the customer's time. He wasn't interested in wasting time or creating another appointment. He came prepared, solved the problem, and got the refrigerator running properly again. The price was fair, and I was more than happy to pay it considering the level of service, preparation, and quick resolution. Before leaving, Wade gave me his card and told me to call if there were any issues the next morning and they would come right back out. Fortunately, there was no need. The next morning the refrigerator was holding a steady 34°F instead of the 49°F it had been struggling to maintain during the previous five days. What really impressed me was what happened afterward. As I was preparing this review, I received a follow-up message from Mike checking to make sure everything was still working properly and asking if there were any issues or anything else they could help with. That kind of follow-up service is becoming increasingly rare and speaks volumes about how they treat their customers after the job is done. Thank you to Hector for making sure Wade had the information he needed before the appointment, a special thank you to Wade for the kind of service customers hope for but rarely receive anymore, and to Mike for following up afterward to ensure everything was still operating as it should. In a world where good customer service seems harder and harder to find, Oceanside Appliance reminded me what it looks like when a company communicates well, prepares properly, shows up when promised, follows through, and gets the job done right the first time. Highly recommended.

1 star. Bait-and-switch pricing, and an owner who hangs up on you…read more I requested a quote. Mark quoted a flat $80 inspection fee, then followed up with a separate message advertising $30 off. Nowhere did that message say the discount was conditional. So I booked expecting $50. The tech showed up -- genuinely professional, no complaints about him at all -- and then told me the $30 off only applies if I go ahead with the repair. That is not what I was told. I paid the full $80 because I wasn't going to argue with the guy doing the work. I messaged them on Yelp to say the wording is misleading and should be fixed. What I got back was a phone call from the owner telling me *I* failed to read and understand his messages. When I pushed back, he hung up on me. And here's the part that stings: I'd seen another reviewer complain about the exact same thing before I booked. I dismissed it. That was my mistake. It's a pattern, not a one-off. If your promo needs a phone call and a lecture to explain, the promo is the problem -- not the customer. Take your money somewhere the price is the price.

Quick service- and good value. I've used them multiple times and referred to my neighbors!…read more Thank you!!

Myles came out and checked what needed to be repaired. He said he would pick the part up and return…read moretoday. As promised he was here today and did a great job. Very respectful young man.

Responsive, fair price, fast in diagnosing issues, knowledge of different appliances, high quality…read moreservice, and very respectful. He fixed our fridge after an outrage issue. After he finished, he also cleaned our drier and fixed some issues with wiring within the drier, issue we didn't know existed. Clarified scope and requested approval before performing work. Before entering the house, he wore shoe covers, which I really appreciated.

Eugene was amazing. He was a good communicator, showed up when he said he would, quickly diagnosed…read morethe problem. Was very honest and upfront about the cost. No added charges. The day the part came he let me know and was available that afternoon to fix the problem. He was very informative. He showed me how I need to clean the back of the refrigerator so I didn't have any further complications in the future. I will be saving his info to use him again in the future. I have a Samsung refrigerator.

I called them for my Mother- wanted someone who wouldn't rip her off- Instead of charging her a lot…read morefor fixing her fridge- he suggested we just get another and even suggested where to go to get it based on a sale they were having... I think he went out of his way to help her.

Mike is knowledgeable and is a get it done type of guy. He Carrie's an array of parts, knows how…read moreto fix circuit boards if fixable on the spot! My first time using Tip Top and will never turn back on future appliance repair need! The entire process from call in to showing up was well communicated which is super important to me as well. I Highly recommend endorse this appliance repair company. Hard to find people like this- fair, knowledgeable, and delivers on performance! Thank you Mike and Suzanne!

I did not use this company so my rating is only based on the quote. They quoted me $225 just for…read morethe trip to our Oceanside condo (about 5 or so miles) and diagnosis of my subzero, which is NOT applied to the repair. I have lived in LA most of my life and all of the companies we have used charge half this amount or less and it is applied toward the repair. We found a company in San Diego (which is much further from Oceanside) to diagnose the issue for $90 AND it is applied to the repair. I wouldn't waste my time with this company as the excessive charge and refusal to apply it to the repair is a red flag in my opinion.

The service was next day, on time, well priced and extremely professional…read more Work quality is on point and I would highly recommend The Appliance Pros.

I would not recommend this business…read more I contacted them this past January when my over-the-range microwave stopped working. The evaluation cost $85. It turned out I needed a new microwave; Ahmad said the magnetron had failed. I purchased a brand-new microwave of the exact same model and paid $160 to have Ahmad install it. Fast forward to July, and the house is being sold. An inspector hired by the buyers finds that the vent fan is not routing through the duct and outside the house as it should be. I contact Ahmad, explain the situation, and even send a photo of a diagram provided by the inspector. Ahmad asks me to remind him of the microwave model and confirms he will "make sure it's venting out of the current duct system." There is no confusion about what I'm asking for or what he's working with. He agrees to fix it--for $195. I'm already unhappy about this because the vent fan issue should have been addressed at installation, but I agree because we moved away months prior, I need to meet a deadline, and am coordinating from abroad. My husband and I debate whether this is a problem of inexperience (my generous view) or an intentional scam (his). The repair day comes, our realtor lets Ahmad in, and eventually I receive a text that it's completed. I pay immediately. The relief is short-lived. A few days later, the buyers return and discover the microwave is in fact NOT venting through the duct. They go outside--no airflow at the vent. I contact Ahmad again. He tells me he can fix it, but it will cost an ADDITIONAL $295. At this point I tell him that's unacceptable, because we agreed the problem would be fixed at the last visit for the $195 I already paid--keep in mind this should have been done at the initial installation. He says they didn't know this model would need additional work. But he knew the model in advance, so that's a poor excuse. I was also never informed at any point that the repair needed further servicing. They didn't check their own work. I ask for a refund and am told it "wouldn't make sense" because of the "work" that was already "completed." However, our realtor said Ahmad was there for 20 minutes, and as we've established, he did NOT fix the issue. No work was actually done. I ended up calling another repair person. When I explained the issue, he asked me to clarify whether this was a new microwave installation. I said the microwave was new but was installed by another company. He said, "They didn't install it properly." Yeah, I know. By the way, the second repair person's quote was $195. Compare that to Ahmad's total of $490--on top of the $160 I paid at installation. My husband may have been right after all, but either way I believe this situation was handled unethically by The Appliance Pros. I regret hiring them.

Great, knowledgeable service on our Miele dishwasher. Konstantin quickly identified the issue,…read moreordered the part for repair and installed the ordered part the next day. Highly recommend this business!!

Really disappointed by the service and response to my follow-up inquiries…read more Konstantin came out and looked at my refrigerator and knew exactly what was wrong and causing water to leak. All with using a tool or removing a single panel or cover. I thought "wow" that is amazing, until I was told the repair cost 1674.40. I said I would have to think about it. After I received the quote with descriptions of the repairs, I requested a list of the parts they would have order and install to get a better idea of the parts and labor cost breakdown and they refused. As a consumer, I like to know what is being installed and what type of labor cost I am agreeing to pay. Unfortunately, Constant Appliance Service refused to provide any additional information citing company policy. Beware of the fine print and lack clarity if you choose to request repairs from this company.