I came to donate and discovered Katie and her staff to be so welcoming and pleasant! They were also very knowledgeable about what items sell and helped to clarify why certain items would not move (antiques, for example). The location provides ample parking, allowing for easy unloading. The store has new and used items and soooo much to choose from! There is something for everybody, for sure! read more

A good selection of clothing and household items. If you can find your size you will find quality clothing items. I believe that they restock the consignment items every 2 weeks, good idea to check back on a regular basis read more

Katie and her crew have a wonderful shop. They are so professional, friendly and helpful. Been consigning and shopping here for years. Love it!! read more

Delightful store with a welcoming proprietress a nice selection pricing that fits my budget.,

Found some cute and good quality stuff. I was able To try things on, and enjoyed taking my time to browse. I thought prices were fair. And service was great, the lady was helpful and friendly. I would def be back read more

This is an awesome place to send your consignment! The new owner (about 2 years ago Katy bought it) is so nice and so are her staff! I have never seen a place that turns over merchandise of all kinds sooo quickly! If you see something you like buy it! lol Make sure you get an appointment to take your stuff in as they are super busy! But they process incoming and consignment goods quickly and get your stuff on the sales floor asap! kudos! read more

Consign & Design - got a few great handbags myself! - Used, Vintage & Consignment Near Me - Napa, California

I visiting a family member that is in delicate condition of unfortunate circumstances at the local hospital where I was going to have to get the hotel room and stay the night. I was looking for a real quick buy for small business and noticed that I had 5 minutes to get to closing design as soon as I went in she the greeter said I had 5 minutes I said I would take one small look around and just as I was about to holding up the jumpsuit to me to purchase which was a beautiful jumpsuit I heard her say to me ma'am we are closed now in a very direct semi rude way . Customer service etiquette of value respect she was one minute closer to a $30 purchase I will guess I will have to take my myself across the street to Ross too bad because I love supporting small businesses. read more

Quality selections fly out the door so there's always a good variety at very reasonable pricing. The staff knows the merchandise and are flexible and helpful with questions. I've been shopping here for pre-owned furniture, household items and clothing to save the planet for years and it's always a pleasure and a bargain. Thank you! read more

This place has a little of everything- from high-end designer pieces to $5 clearance racks. Beautiful home goods, furniture, jewelry, and even a kids section. Fair consignment and warm staff. My favorite place to treasure hunt in Napa! read more

Great shop for the purchaser but Consigner beware. These people LOSE ITEMS. Please do t consign high end items. You'll receive nothing back. This includes jewelry in particular. Save your gold an silver to consign elsewhere read more

Amazing selection of great brands and quality at terrific prices. Clothing is well Organized and many items discounted Owner Katie is super friendly and helpful Great find!! read more

I came here looking for a "one-time" use for girl's snow pants. Although they had nothing for kids - they get all the stars from me based on friendliness! They directed me in detail on where to go and how to get there. My phone was out of charge (this means no gps) and I had forgotten my cord & charger - therefore I greatly appreciated their careful detail to directions on how to get to the suggested place. read more

Two AMAZING floors of absolute gems,the ladies know how to stock the shop with quality items at great prices,lots of great brands at a fraction of what they originally sold for.Treat yourself and let Antoinette,Cathy or one of the other ladies help you find that special item for you or for gifting. Prepare to be hooked ! After your first visit,you'll be back,again and again.I promise. read more

Consign & Design - Oh,la,la ! - Used, Vintage & Consignment Near Me - Napa, California

Recently I went to the shop to consign some close. The contract that you sign states that if after a certain amount of time the items don't sell and you don't pick them up within a week after the contract is due... the store gets to keep them and you have no authority over them. Knowing that, I picked up my items on time when the time was completed. When I picked up my unsold items I was handed about maybe three pieces out of several pieces including purses so I figured they sold everything else . they gave me $50 which honestly , I don't think it's much money in comparison to what was given to them. Todayay, a week after, I returned to shop for some items for myself while I was looking around I noticed one of my very expensive purses was still inside of the glass cabinet and I asked the girl at the front desk about it....she acknowledged that that was actually my purse , but failed to mention why I didnt get it back with everything else. So, I asked for it back. I left wondering if I could trust them with my items because apparently they "forgot" to give me that purse which is a little bit more expensive. I think that I will not return to this store to consign or buy because they're really not trustworthy if they missed giving me back the purse(a Dooney & Bourke) that did not sell, what other items did not sell and I did not get money for and they're probably still in the store? This was the first time I consigbed so...Im not saavy about this. Ill be looking elsewhere. It is bad customer service to give that impression to a customer that stops by very often to buy clothes. I can't stand this honesty or the appearance of dishonesty read more

Absolutely love this place! Staff is welcoming and kind and the finds are just amazing! I always leave here feeling amazing.

Completely inconsistent! One day you have an older knowledge gal taking your consignment, next time a young tattoo wearing who refers to Ann Taylor and Talbots as older peoples clothes. The owner? also RUDE! They always have issues with payouts. Either not enough cash or check printer not working .. BUT don't be late with your pickup of expired items they just donate it, no call no nothing. The previous owner was rude and everyone thought this NEW owner would be better .. NOT!! Must be in the paint .. you are there too long and you become rude! I'm only taking my items to Bonnie's! read more

My friend and I decided to stop here while in town from Mn and Chicago. The reviews looked positive. I purchased a Cole Haan bag and Sam Edelson boots for a total of 101.74!!! Both were in pristine condition. The selection of clothes, accessories, shoes and bags was impressive. The prices I found were lower than expected on higher end items and a little more expensive on lower tier or casual pieces. Everything was clean and easy to find. The owners and staff are so nice. My friend and I travel together and also try to hit local consignment stores. This is now one of our favorites. read more

Consign & Design - Used, Vintage & Consignment Near Me - Napa, California

How does this place not have 5 stars?! Staff is friendly and helpful, QUALITY pieces, and killer prices. The owner is there all the time and keeps everything looking organized and desirable. I've found so many treasures there including my favorite, an emerald and diamond ring. I went into a jeweler for cleaning and they were astonished at my deal. Trust - you wanna go to consign and design read more

I actually had never been inside a consignment store until the other day. I had inherited some big pictures that didn't fit my kitchen and decided to consign them . To my surprise there is some really nice stuff in there!! If you are looking for something for the home than this is the place to get it. One of a kind pieces of furniture and art at a discounted price. The store will hold the item for 60 days and during that 60 days there will be 3 markdowns. So you can potentially buy at a very low price. There are clothes, shoes and purses as well. Consigning my items was fast and easy and I will be coming back to bring some more!!! read more

I have been to Consign and Design 3 times. Each time I bring something home. They have great quality clothes and shoes! Some of them are brand new with the tags still on. You'll find Nordstrom brands, Jones, Talbot's, Dress Barn, and much more. Great clothes for work! It is a little more pricey than your typical thrift store but you can't beat the quality. The first floor has furniture, jewelry, and other household items. The downstairs is filled with clothes. There is very limited clothing for men. The reason why I'm not giving 5 stars is the price and because of my last visit. The girl at the counter asked if my purse was "real". I said yes and she asked if she could look at it. Then a women came over, I presume the owner, and proceeded to tell me the signs of a fake Gucci purse and that the website said there is no cursive writing. I told her that my boyfriend had purchased the purse for me at Nordstrom and that I had the certificate of authenticity and that I didn't think Nordstrom would be selling fake Gucci purses. The website they kept referring to was ehow.com. It wasn't even the Gucci website! Geesh... I walked out of the store feeling a little offended and shocked at the way they would treat a customer. Word to the wise. Please don't offend your customers and tell them their purse is fake. I will not let this experience ruin it for me and WILL be back. This time I'll bring my certificate of authenticity, just in case I'm questioned again! :) read more

I've never shopped in a consignment store (at least for myself) until last week. A co-worker and I had some time to kill, during our lunch break, so we decided to browse through the store. I was very surprised that they carry a lot of brand name items here (not that I'm only into brand named items or anything)! I ended up finding a nice little black dress that I didn't have time to try on that same day. I returned the following day to try on the dress, but I couldn't find it. The woman that I talked to the previous day ended up helping me find it. Apparently they rotate the items in the store to accommodate the newer items they receive. Long story short, the little black dress fit and I bought it for only $18 (if I bought it the day before, it would've been $23)!! Overall, the store has a great selection of almost anything you can think of! The staff members I've encountered were all very helpful and friendly. I will definitely be stopping by here in the near future. read more

Employees are very friendly and helpful, the store is a joy to explore and there's always new things to discover! The new management is great, definitely pay a visit if you are new to the area or haven't been by in a while! read more

If I could give them a minus 5 stars I would. This place has serious ATTITUDE! Not friendly at all. They act like they are doing you a favor when you're the ones keeping them in business. They only take high end designer clothes even though they pretend not to. My clothes come back smelling of mildew after they have been there for a month. Not sure if it's the clothing section downstairs or they just threw my clothes in a box somewhere and never put them out. Now I have to have all of the clothes dry cleaned again so that I can either send them to another consignment store or give them away. This place is a total waste of time. read more

Consignment shop prices items at 70% off of new price, then only give the person 49% of that. Owner ? has an attitude problem too. read more

My auntie has been consigning here for years and the owner is not very nice. She has an attitude with customers and doesn't give the respect back after business is given to her. Well my auntie isn't going back to consign . read more

I have shopped at Design and Consign many times. I love the store and the variety of merchandise. My complaint is with the lack of customer service. I have never once been welcomed when I enter the store nor has any employee ever made eye contact with me. Even when I make a purchase they are not welcoming. No small talk and not even a thank you or thanks for coming in. Pretty sad, but I guess I need to take a look at myself because there are other nice shops in Napa with over the top customer service that would appreciate my business. read more

The staff is rude, many of the items are overpriced and in poor condition, and selling here is a joke. I could get past all of this but I draw the line at the smell of the store. It reeks like mildew/mold in the store and I get a sore throat after just a few minutes walking around in the store. I recently dropped off a batch of clothes to sell here and when I got the unsold ones back, they smelled so bad that I couldn't even keep them or sell elsewhere. I will not be shopping or selling here anymore. read more

I have been consigning here for 8 years...they are the BEST in every way!!! I live in Marin but prefer to drive up to Napa because I have not found a store as good as this in my area...The staff is so much like family to me now...very style conscious and we chat it up every time I go there. I also love to buy unusual formal wear...got two Sue Wong gowns for a fraction of the original prices. They also offer a discount for the Napa Express card holders...you get the next price down even before the date of 2nd reduction. They have a fab party every year at holiday time and I won a $20.00 gift certificate a couple of years ago! Most organized store (of any type) that I have traded with EVER! Run, don't walk to Consign and Deaign...Oh, beautiful furniture and home goods too :) read more

This place is full of amazing finds; home decor, jewelry, clothing... and the items are quite nice. The clothing is really good quality stuff, HUGE selection.... shoes like new, gently used designer bags all for great prices... the staff is super friendly & helpful. read more

Great customer service and variety of merchandise. I've mainly sold items to this store and it's been a very positive experience. I'll be bringing more items here! read more

We just loved the merchandise and the young woman who helped us was just great. A good range of women's jewelry with good prices. Don't miss downstairs with a ton of great clothes -- some new but all in good shape and very fashionable. A must browse .... and buy. read more

After about twenty trips or more and spending about $3,000, here is my review... a great place to buy, but not a great place to sell. Upstairs has jewelry, purses and some furniture. I have bought a lot of jewelry, most Brighton and unusual pieces and all around $20-$30, sometimes less. I have only found a few purses, most not in great shape. I love the clothes. Some junk to sift through, and oddly, suits are sold separately as pants and jackets, but I buy a lot of tops and shoes. Most are $10-$30 and in great shape. Come ready to spend an hour or so looking around. I always wish they would convert the upstairs into more clothing, because I never see anyone buying furniture. Ok, so I drive here from Marin and it is one of my favorite spots, but the down-side is that they are really rude. Not the young folks so much, but this older woman who appears to be the manager. I surely hope she is not the owner. When I brought a few things to consign (40 minute drive), she said she didn't know if they would get to me... Recently, I came in on a Saturday at 4:40pm. They close at 5. I knew that and I knew I would be fast. I can hear her barking at the employees downstairs, so loudly, that it was rude. I can only assume she wanted people to leave. The young girls sort of ignore it. I wanted to quickly try on a few things and she gave me that look like it was a great inconvenience. I finished before 5pm and waited in line to buy $130 worth of stuff. There were four groups of people in the store and three waiting to make purchases. The young person rang up my items and I paid. The older woman asked me if I wanted a bag. I said yes. She then barks at me that they are ten cents. I said the girl just wrang it up. (I assumed there was a bag charge.) She then barks at me, "most people just give us ten cents." Really???? I think MOST PEOPLE assume it is charged with the purchase. This is a really bad person for the store. I cannot imagine that this is the owner, or she would be happy that there was a line of purchases, even if it was 5:05pm. She clearly just wanted to close the store. She was rude enough that I may not go back. So, here is also my tip on selling. You will only get $5 or $10 an item on most things, so sometime EBAY is a better option. read more

High-end clothing, purses, and furniture all at affordable prices. Plus make money off stuff you don't use. This place is awesome! ;)

I pop in every time I visit Napa and I always leave with some great finds! One of the best in the area and always clean and easy to shop. The clothes are current and in pristine condition. Bought 2 items with the new tags still on them! read more

I've been to this store a couple of times, and have purchased clothing on each visit. I don't have any issue with the merchandise, but have been consistently bothered by the lack of customer service. I've never been greeted upon entering the store, never been asked if I needed help. The staff is unfriendly and unwelcoming. I like to support local businesses, but not businesses that don't appreciate their customers. read more

A must to check out the top of the line clothes, purses, etc....Great Staff and owner