This Business is always clean and staffed with highly competent trainers. Highly recommended for…read moreseniors and mature clients.

I was in town visiting a family member who uses Marvin as their personal trainer. Not only did…read moreMarvin allow me to use the weights and equipment while my family member was doing their workout, he even got me involved in their workout. He was a super nice guy with a lot of energy, enthusiasm, and encouragement. I would recommend him as a personal trainer if you live in the area.

Requested to pause my membership after my Pregnant wife and I were in a fairly serious car accident…read moreand going through rehab for a few months. The manager denied my request to pause so I cancelled it. Two weeks later they still charged me my monthly payment and annual membership fee (didn't know this existed). Called them back thinking it was a mistake and they explained they have a 30 day cancellation policy and if I reported to my credit card company they would send it to collections. Absolutely insane management style exhibited by this place. They tout they are a local family owned gym but the owner lives in Austin. Other staff was friendly. Gym equipment is very old and subpar and it was always packed but that's what you get from a cheap gym. Can't wait for better gyms to open in this area.

Best thing around town right now. The prices are decent enough and the staff is friendly. Somewhat…read morelimited in their equipment. It may not have everything you want, but it's got anything you need. 24 hour access is pretty standard now, but it can be rare at these smaller gyms, so they've got that going for them too. There are tanning beds, a stretching area, tons of cardio equipment, traditional machines, and a smaller free weight area. This place can get pretty busy at times, but I'm generally in during off hours and rarely have to wait for equipment. All things considered, this place feels like the small business it is and you get the sense that your money means something here. If that's important to you like it is to me, you'll find that you definitely get your money's worth at this gym.

Spacious, spotless gym with top-tier equipment, friendly staff, and energizing vibe with cool…read morevending machine

My wife contacted this gym at the beginning of May to verbally request that our contracts were…read morecancelled at which time the gentleman stated that the contracts would be cancelled and that we would no longer be charged. Two weeks later our account was drafted for dues and we have made eight attempts to call the gym with no response. I submitted an online message on June 1st through the Anytime Fitness website providing the details for the incorrect charges with no response. Today, June 3rd, we received an email from a collection agency stating that we have late payments to the gym. The business owners are crooks and will continue to charge you even after you attempt to cancel. I highly recommend staying as far away from this place as possible!!

I'm glad to see that 24 Hour Fitness - McKinney finally decided to renovate and add much needed…read moreequipment. However, I was disappointed to find that no additional cardio machines were added (only the broken ones removed) and no fans were installed in the old basketball court, now repurposed as a cardio room. Less than two weeks after reopening, the location closed again due to an emergency utility repair, which may have been related to the leaking pool (clearly not updated during the renovation). Before the renovation, I canceled my membership set to renew in April. With EOS opening across the street, I will definitely check them out!

I'm so peeved when they lessened the Precor eliptical machine to only three! The other machines…read moreare very difficult to use especially for someone like me who is short & have a bad hip! Then the only three precor machines there, two of them are broken!!!! WTF?! You invested in a ton of weight lifting machines-not all of us uses that, most like to do cardio! I hope all the 24hour locations would get rid of the crappy eliptical machines they have now & return the ones from Precor! And, the treadmill are equally shitty! They have to bounce to them! Then their steam room is caked with mildew! You go to the gym to get fit & not inhale mildew spores and get sick!

I've had a fantastic experience with this gym and its nutritional coaching program. One of the…read morestandout features is the small class sizes--capped at just 6 people--which means you get a lot of personal attention from their personal trainers without the pressure or chaos of a big-box gym. Whether you're brand new to fitness or a seasoned gym-goer, this place is designed for all levels of physical ability. The personal trainers are knowledgeable, supportive, and great at modifying workouts to fit your goals and limitations with focus on proper form and calculated movements. The nutritional coaching is a huge bonus. It's not a one-size-fits-all plan--they take the time to work with you individually and help you build habits that actually last. The month-to-month membership is reasonably priced and gives you flexibility without locking you into long contracts, which I really appreciate. There are no additional fees. If you're looking for a gym that combines affordable personal training, nutritional coaching, and real results--this is the place.

Go elsewhere id you want to swim. The 11 lane "competition" pool has kid clubs in lanes 2-10 most…read moreof the day, leaving two lanes open for dozens of people to share. Last week there were 10 people in lane 1 and 6 in lane 11. Clubs take the lanes until 7:30 and the pool closes between 8/830 during the week. Sunday pool hours are until 5:30 because the gym closes at 6! This could be a good facility if they figure out the swim schedule and extend weekend hours. Front desk is apathetic and claim "we cannot so anything about it" because they are owned by the City. Maybe I'll go to Craig Ranch and swim there, it's worth the extra price to not deal with incompetence and apathy

Don't know why this gym gets so much hate. The s membership process was painless, in fact after the…read moreprocess I saw many ways they could take advantage of new members, but they were very friendly and low pressure. The gym is rarely full, with all the machines and free weights you need to better your physique. The pool is small, but they have a pool which is a extra plus in my book. I am very happy with the staff, always pleasant. The upkeep of machines and restrooms is excellent, and as with other "apex" gyms, there's no waiting for 12 year olds to get off the machines. Overall a great gym!

The front desk Asian worker named Claire has terrible customer service skills. She is beyond rude…read moreand is always on her personal phone. Even As a regular she does not look up to greet you unless a manager is around. After warmly saying hello she did not reciprocate and rolled her eyes. I'm not sure why she works at a place that is driven by positivity if she's so miserable to be there. She is the first person you encounter when you are simply trying to take care of your wellness. Hopeful, that Claire might be replaced with someone who fits the role and is more personable. Other staff seems helpful and well informative!

24-hour gym that shuts down at 7pm... makes perfect sense if you don't think about it.....read more

I've been paying for a Black Card membership for 2 years, yet the amenities I'm paying for are…read moreconstantly broken or unavailable. The photos speak for themselves: multiple machines out of order, massage chairs down, massage guns unavailable, ripped medicine balls, filthy equipment and floors, old bulbs in red light therapy beds that are now pale pink, and flooding whenever it rains. I've repeatedly contacted GM Joey about being overcharged and my calls and messages have gone unanswered. He also promised new treadmills if I changed my previous negative corporate review--those treadmills never came. After I left an honest Google review and reached out multiple times for resolution that were ignored, today, Saturday July 25th, my best friend who I train with and I were confronted by a manager in what felt like retaliation. At this point, I'm seeking legal advice regarding my membership and the services that were promised but not provided and breach of contract. I have multiple pictures on google reviews that I can't post here, go check them out.

I have experienced significant difficulties in canceling my Planet Fitness membership. Despite…read morepersistent efforts over two weeks, I've been met with obstacles. Upon visiting the facility to inquire about cancellation, I was informed that settling my yearly dues is a prerequisite. As a senior on a fixed income, I'm particularly sensitive to unexpected expenses. Given my eligibility for free gym membership through Medicare, I've opted for an alternative gym that participates in the program. It's concerning that Planet Fitness appears to prioritize membership fees over customer needs, continuing to deduct payments despite my infrequent use of the facility. I'm prepared to accept the financial implications of non-payment, as I believe the company's practices are unfair to consumers. I advise prospective members to carefully review the terms before committing to a membership.

The gym is in a great location and isn't usually too busy. You sometimes have to wait for a machine…read morebut it's not bad at all. It's generally very clean and it's a relaxing place to work out. My only real complaint is that several of the machines need lubrication and basic maintenance. I've told staff about them but they haven't addressed it. Also several of the machines are bent/crooked and have holes in the padding. I'm tempted to bring a tube of grease with me and do the maintenance myself. It takes seconds to reach into the weight area and add some grease to the rails. The tricep extension machine has a very crooked bar. IT's 4 degrees off level (the part you hold onto and push down with both hands) which puts unequal pressure on your wrists and elbows with each rep. Leg Extension Machine to the left of the leg press has really bad chatter greater than 140lbs which prevents it form operating smoothly. If you do a rep too fast the weight gets grabby and gets stuck. This HURTS. Dependent Bicep Curl machine is bent and missing a palm sized piece of padding where you lay your elbows. The handgrip arm is bent at an angle and is not level. This makes doing reps awkward and crooked and hurts your left wrist. The chest press machine directly behind the seated row machine and closer to the dumbell area is badly in need of lubrication. Anything over 100lbs and the force to get the bar moving goes up exponentially and it chatters and has jerky motion. The weights moving up and down on the metal rails get grabby and don't move smoothly. The seated row machine by the chest press also needs lubrication. Anything greater than 200lbs and you almost can't move the bar, then it suddenly becomes unstuck and moves normally until you do your next rep. It sometimes squeaks and chatters loudly when this happens.