Me and my brothers were able to do a Free 7 Day Guest Pass here and I really enjoy being able to…read moreworkout here. The Staff are very friendly, and the Gym itself is very nice too especially since it doesn't get crowded. There Gym is also clean too and they also have Free WiFi too. Hopefully in the future I would love to get a membership here

They have clean and secure locked private box to put your value items. There are too many…read moreequipments to use. I don't have to get line or wait for a long time for equipments. The room is big and smell fresh. This is my first time for trial, but I will come back next time for my membership. It is worthy. However, they need to hire more trainers. Highly recommended for everyone

This Business is always clean and staffed with highly competent trainers. Highly recommended for…read moreseniors and mature clients.

I was in town visiting a family member who uses Marvin as their personal trainer. Not only did…read moreMarvin allow me to use the weights and equipment while my family member was doing their workout, he even got me involved in their workout. He was a super nice guy with a lot of energy, enthusiasm, and encouragement. I would recommend him as a personal trainer if you live in the area.

Requested to pause my membership after my Pregnant wife and I were in a fairly serious car accident…read moreand going through rehab for a few months. The manager denied my request to pause so I cancelled it. Two weeks later they still charged me my monthly payment and annual membership fee (didn't know this existed). Called them back thinking it was a mistake and they explained they have a 30 day cancellation policy and if I reported to my credit card company they would send it to collections. Absolutely insane management style exhibited by this place. They tout they are a local family owned gym but the owner lives in Austin. Other staff was friendly. Gym equipment is very old and subpar and it was always packed but that's what you get from a cheap gym. Can't wait for better gyms to open in this area.

Best thing around town right now. The prices are decent enough and the staff is friendly. Somewhat…read morelimited in their equipment. It may not have everything you want, but it's got anything you need. 24 hour access is pretty standard now, but it can be rare at these smaller gyms, so they've got that going for them too. There are tanning beds, a stretching area, tons of cardio equipment, traditional machines, and a smaller free weight area. This place can get pretty busy at times, but I'm generally in during off hours and rarely have to wait for equipment. All things considered, this place feels like the small business it is and you get the sense that your money means something here. If that's important to you like it is to me, you'll find that you definitely get your money's worth at this gym.

No one answers the phones. There are no people at the door so you need a fob to get in. How are…read moreyou supposed to get a fob to get in if there's no one available to give you one.

Spacious, spotless gym with top-tier equipment, friendly staff, and energizing vibe with cool…read morevending machine

II've been a member of 24‑hour gyms since 2000, and it's the same story every time: dirty,…read moreunsanitized shower areas, and constant issues with the steam room, jacuzzi, or dry sauna--always followed by the usual "we're waiting on parts." The atmosphere feels low‑rent, and most team members seem disconnected, just counting down to payday. To be fair, a couple of trainers stand out. Ben is excellent, and there's a female trainer whose name I can't recall, but she deserves praise as well.

I'm glad to see that 24 Hour Fitness - McKinney finally decided to renovate and add much needed…read moreequipment. However, I was disappointed to find that no additional cardio machines were added (only the broken ones removed) and no fans were installed in the old basketball court, now repurposed as a cardio room. Less than two weeks after reopening, the location closed again due to an emergency utility repair, which may have been related to the leaking pool (clearly not updated during the renovation). Before the renovation, I canceled my membership set to renew in April. With EOS opening across the street, I will definitely check them out!

I've had a fantastic experience with this gym and its nutritional coaching program. One of the…read morestandout features is the small class sizes--capped at just 6 people--which means you get a lot of personal attention from their personal trainers without the pressure or chaos of a big-box gym. Whether you're brand new to fitness or a seasoned gym-goer, this place is designed for all levels of physical ability. The personal trainers are knowledgeable, supportive, and great at modifying workouts to fit your goals and limitations with focus on proper form and calculated movements. The nutritional coaching is a huge bonus. It's not a one-size-fits-all plan--they take the time to work with you individually and help you build habits that actually last. The month-to-month membership is reasonably priced and gives you flexibility without locking you into long contracts, which I really appreciate. There are no additional fees. If you're looking for a gym that combines affordable personal training, nutritional coaching, and real results--this is the place.

Go elsewhere id you want to swim. The 11 lane "competition" pool has kid clubs in lanes 2-10 most…read moreof the day, leaving two lanes open for dozens of people to share. Last week there were 10 people in lane 1 and 6 in lane 11. Clubs take the lanes until 7:30 and the pool closes between 8/830 during the week. Sunday pool hours are until 5:30 because the gym closes at 6! This could be a good facility if they figure out the swim schedule and extend weekend hours. Front desk is apathetic and claim "we cannot so anything about it" because they are owned by the City. Maybe I'll go to Craig Ranch and swim there, it's worth the extra price to not deal with incompetence and apathy

Don't know why this gym gets so much hate. The s membership process was painless, in fact after the…read moreprocess I saw many ways they could take advantage of new members, but they were very friendly and low pressure. The gym is rarely full, with all the machines and free weights you need to better your physique. The pool is small, but they have a pool which is a extra plus in my book. I am very happy with the staff, always pleasant. The upkeep of machines and restrooms is excellent, and as with other "apex" gyms, there's no waiting for 12 year olds to get off the machines. Overall a great gym!

The front desk Asian worker named Claire has terrible customer service skills. She is beyond rude…read moreand is always on her personal phone. Even As a regular she does not look up to greet you unless a manager is around. After warmly saying hello she did not reciprocate and rolled her eyes. I'm not sure why she works at a place that is driven by positivity if she's so miserable to be there. She is the first person you encounter when you are simply trying to take care of your wellness. Hopeful, that Claire might be replaced with someone who fits the role and is more personable. Other staff seems helpful and well informative!

I've been paying for a Black Card membership for 2 years, yet the amenities I'm paying for are…read moreconstantly broken or unavailable. The photos speak for themselves: multiple machines out of order, massage chairs down, massage guns unavailable, ripped medicine balls, filthy equipment and floors, old bulbs in red light therapy beds that are now pale pink, and flooding whenever it rains. I've repeatedly contacted GM Joey about being overcharged and my calls and messages have gone unanswered. He also promised new treadmills if I changed my previous negative corporate review--those treadmills never came. After I left an honest Google review and reached out multiple times for resolution that were ignored, today, Saturday July 25th, my best friend who I train with and I were confronted by a manager in what felt like retaliation. At this point, I'm seeking legal advice regarding my membership and the services that were promised but not provided and breach of contract. I have multiple pictures on google reviews that I can't post here, go check them out.

Machine are out of service for months at a times. The massage chair hasn't worked in 4 months. The…read moreplace is dirty and not well kept. Bathroom door to stall has been broken at least 2 weeks and just leaned up against the wall. They need new management.

I have experienced significant difficulties in canceling my Planet Fitness membership. Despite…read morepersistent efforts over two weeks, I've been met with obstacles. Upon visiting the facility to inquire about cancellation, I was informed that settling my yearly dues is a prerequisite. As a senior on a fixed income, I'm particularly sensitive to unexpected expenses. Given my eligibility for free gym membership through Medicare, I've opted for an alternative gym that participates in the program. It's concerning that Planet Fitness appears to prioritize membership fees over customer needs, continuing to deduct payments despite my infrequent use of the facility. I'm prepared to accept the financial implications of non-payment, as I believe the company's practices are unfair to consumers. I advise prospective members to carefully review the terms before committing to a membership.

The gym is in a great location and isn't usually too busy. You sometimes have to wait for a machine…read morebut it's not bad at all. It's generally very clean and it's a relaxing place to work out. My only real complaint is that several of the machines need lubrication and basic maintenance. I've told staff about them but they haven't addressed it. Also several of the machines are bent/crooked and have holes in the padding. I'm tempted to bring a tube of grease with me and do the maintenance myself. It takes seconds to reach into the weight area and add some grease to the rails. The tricep extension machine has a very crooked bar. IT's 4 degrees off level (the part you hold onto and push down with both hands) which puts unequal pressure on your wrists and elbows with each rep. Leg Extension Machine to the left of the leg press has really bad chatter greater than 140lbs which prevents it form operating smoothly. If you do a rep too fast the weight gets grabby and gets stuck. This HURTS. Dependent Bicep Curl machine is bent and missing a palm sized piece of padding where you lay your elbows. The handgrip arm is bent at an angle and is not level. This makes doing reps awkward and crooked and hurts your left wrist. The chest press machine directly behind the seated row machine and closer to the dumbell area is badly in need of lubrication. Anything over 100lbs and the force to get the bar moving goes up exponentially and it chatters and has jerky motion. The weights moving up and down on the metal rails get grabby and don't move smoothly. The seated row machine by the chest press also needs lubrication. Anything greater than 200lbs and you almost can't move the bar, then it suddenly becomes unstuck and moves normally until you do your next rep. It sometimes squeaks and chatters loudly when this happens.

They do not follow their own rules- working out here is not good. People sit on the machines while…read moreplaying on their phones and they allow little kids in the work out area using the equipment. It is alway over crowded and we were founding members and they back out of all the founding member perks like opening just for founding members one weekend before it opened to the public and there was alot of others. It took us hours to join back in the day before the place opened and they could care less about us so we cancelled. I tried the gym at 5 am and 7 pm and no matter what is is packed. All the teens up there is annoying too they are slamming down equipment and always on their phones. Pool is just disgusting with the amount of people they let in there Also they have the lap pool taken over or booked all the time so they can make even more $$$ they do not care about the members just$$$

We had fun Here is what could improve…read more 1. They did not let us bring our football 2. They overreacted when they saw a bloody handprint Here is what is cool 1. A Kona Ice truck is there 2. It is very fun