Spouse had a Samsung Flip Z 4 with a broken screen. Mark fixed it to new in a couple of hours and…read morebecause I had about two weeks left on my warranty, no charge. Mark is very knowledgeable, courteous and professional. I highly recommend.

From the owner: At uBreakiFix by Asurion located in Duluth, MN we specialize in electronics repair including: cell…read morephone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Duluth, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

My phone is a 2019, I broke the screen and went in to Box tronics and they of course had to order…read morethe screen. (I figured any place would for a phone that is 7yrs old) It came in and was quick and easy to replace. That night I realized my phone wouldn't take a charge. I brought it back to them they worked there magic and got it functioning like new again. Great customer service. Being without a device we sadly relay probably to much on these days was very stressful and they went above and beyond to get me going again!!!

really terrible communication with the customer. i Dropped two phones for some tricky data transfer…read moreand was told they would call when they determined if the transfer was possible. They confused the passcodes so they were unable to even start and yet they didn't bother to contact me for clarification. No call for 5 hrs. I called to check on the progress and was able to give them the code (again). Next day...no call. I called at 1:30 and was told it would be ready in 1 hr, maximum 2 hrs. .... 3 hrs later, no call and approaching closing time ...I go there. They had done nothing because they didn't have the iCloud pssscode.......again, no effort to contact me for that information. I took my phones and left. 2 DAYS wasted. Not sure if they can competently repair phones...... they don't competently run their business .

he did a great job replacing my ipad charging port.its like brand new.i would recommendread more

100% recommend! I won't go anywhere else! The whole process was very easy getting ahold of Tony…read morethrough Facebook messenger, and he was unbelievably fast taking my very rough iPhone SE (the really OLD one) back from the dead and it looks like new again (well as new as a phone from almost 10 years ago can look)! Home button and screen working and cherished memories restored. Thank you Tony the iDoctor your heroic efforts to save my phone and get it back in my hands so quickly are SO appreciated!!! Wow! Thank YOU!

My laptop gave me a message that the cooling fan wasn't working and there would be dire…read moreconsequences if I ignored the issue. This has happened before with HP laptops so I took it in right away. The price to start (look at the laptop) was $100 + tax. They had it for one day and called to say that the fan was dirty and that I didn't need a new one so they cleaned the fan. That is all fine but they did nothing else for the $100. I would have expected them to at least clean the screen, dust off the keyboard etc. They need some flexibility in their pricing in order to make it fair.

I was so impressed with the staff having patience with a non technical minded older person. They…read morewere able to figure out what was wrong with my phone - and teach me how to correct things in the future. Super place to go for help with all your Apple products!

One day I accidentally dropped my cell phone. I needed a new screen fast as my whole screen turned…read moreblack and I couldn't even take a call. I was in the middle of a busy work day and the people here charged me a rate of $120 for a new screen including parts, labor and tax. Well I thought it was a better option then replacing my I phone at the time so I said fine and it was repaired in less then 2 hours. The people at the kiosk were friendly and they could tell me exactly what was wrong with my phone. I got the phone fixed and it looked great. Not even two hours after my screen had been fixed, I had realized that my screen had cracked again. I took it back and they quoted me $90 to fix the phone for a second time that day. I don't feel that this was fair as I had not dropped the phone or did anything rough to make it crack. It was In my apron pocket, but I work retail and am behind the cash register more then 90% of the day. In my opinion the new crack was due to a cheap aftermarket screen and faulty products. I shouldn't have to pay such a high price, almost as much as it would have costed to buy another phone on eBay... To fix a 4 year old phone. I won't shop here again.

I had my iPhone screen repaired at Cellairis in October. By December, a screw was coming loose and…read morethe screen was starting to pop out of the phone. I brought my phone back to see if they could just take the screen out and reinstall it so it fit properly, because a trainee had initially installed the screen. The employee at Cellairis told me that the screen was only popping out because my phone must be bent. My phone is not bent, and two months later, the glass face of the screen is actually pulling away from the phone face, exposing the inside of my phone. I now have to order another screen and have that screen installed, but I will never be going back to Cellairis because of the poor quality equipment they use.

I stopped in here on a recommendation when I needed a new battery in my wristwatch. Upon arrival I…read morewas greeted by a friendly staff member who was eager to help. He was able to take my watch into the back and installed a new battery on site. The customer service was excellent and I was in and out in just a few minutes! While I was in the store, I was able to browse and this place has batteries for everything that you could possibly need! Also, some cool lights and lamps and some very good deals on LED lightbulbs. If you need any batteries or lightbulbs this is your place!

I would give them 5 stars for efficiency and friendly service, BUT-…read moreThey were not wearing masks. No mask in sight. Big problem. Won't be back.

It took 3 times to fix my phone screen so it wouldn't have lines going across the screen when I was…read moregoing to use my phone. I noticed when I shook my phone there was something loose in my phone and the women who is at the counter says all phones do that because of the camera which to me how she said I'm a little suspicious about that. Now that my phone screen is fixed and doesn't have lines running across it's been good. For some reason my phone now restarts randomly every time when I'm using my phone in the middle of something I don't know why it does that sense I got it back but it didn't do that the first two times she tried to fix it and failed. It only does it once a day so I'm ok with it.

I should have come here first before getting a new phone. They did an excellent job at price that…read moremade getting a phone, made me look like an idiot.

First things first. I am not the type to update my iPhone, in fact I haven't even been inside a…read more Verizon since 2017. When I go there all the screens and grey streamline stuff just give me a raging headache, idk how the workers do it. But I realized my iPhone 8 wasn't cutting it anymore, the screen was smashed to smotherines in multiple places and it was always at 5%. For some reason i didn't want to let go of my little home button though. Anyways I decided it was time to move on and rip off the IOS band aid. When I showed up to Verizon I didn't know they do a queue. This is fine, time to browse and Peruse while you are in the queue. But let's be honest we all know you come to Verizon to get the new iPhone and you just look at the other stuff for fun. Well I was dead set on the iPhone 15 pro and I was dehydrated in the queue. I was second in line but my head ache was getting worse. I was inpatient and wanted to be anywhere but there. I thought to myself I just need to push through and buy the iPhone 15 and leave with a new phone that has battery. Well my turn in the queue comes, and I tell the worker that I want to switch my plans to join my partners family plan. Perfect and easy right? Well he tells me if I get a new phone number I can get the iPhone 15 for free. He says this is a no brainer. My brain says that how could I ever get rid of my phone number. My indecisiveness gets worse, my headache rages on. I can tell how annoying I'm being in my indecisive hell. But a phone number is a way of life. It's a social security number. It's a major life decision to change it. I think one has to be a little wild lunatic to be changing that left and right. But the trade off here was about 900$. I was convincing myself my phone number was worth 900$. And then I flipped, I crossed the threshold into not giving a fuck anymore. I didn't give a fuck about my phone number or the day or the time. It was just me right there in Verizon with the employee and the present moment was the only thing that mattered. From there on we start cracking jokes and having a good time. I'm excited the iPhone will be mine for free and I put all that baggage about my cell phone number in the past. Forget it. And then the best thing ever happened. My new number was the most perfect number I have ever seen in my entire life. I won't write it here, but I have to say I've truly never seen a sequence of 7 numbers that were so perfectly meant for each other. Every cell in my body knew this was right. I had the number memorized in one instance, rolling off my tongue. The awesome employee went to go get iPhone 15 from his cozy place in the safe. Meanwhile I chose a sparkling case and familiarized myslef with apples latest crap in making new charging ports. When we got the iPhone I was the one who had to legally open the box, which was invigorating and terrifying. Leaping forward into the unknown, no going back. Time is just a concept at this point. He puts the screen protector on, and the little things around the camera and some sick consumerist pleasure comes over me as a I see the sparkling iPhone prepare to be mine. It's in this moment the weight of the world disappears and I cannot even believe the ways I was being unconscious when I first arrived at Verizon. At the end of the day I left with a new free phone, a perfect new number, and an interaction at Verizon that will leave a lasting impression on me. It definitely takes a certain type of employee to handle the energy that I brought in that day. Thanks so much to Ryan at Verizon. Altho I have to say I am typing this on my old phone but I swear I'll cancel it soon.

I have tried to call the store to find out if they are an authorized retailer or an actual store…read more Every time I attempt to call it routs you to another county or a call center and there is no way to find any necessary information out.