Just got back from a 4 day vacation here at Mail Sail on Hampton Beach. We never stayed here…read morebefore and are very happy we did! We were greeted by the sweetest dog and were up to our room within a few minutes. Our room was super spacious and very, VERY clean. The staff here is very helpful and just want you to enjoy your stay. They're not cleaning rooms due to Covid.. BUT, rest assure anything you need is just a phone call away. We got new towels and an extra blanket within minutes. The pool is super clean and lots of room. We're going to head back for another weekend if we can this Summer if not.. We're staying a week next year in a cottage!

My family has been coming to the mainsail for 25+ years. We took the last 2 years off and came back…read morethis year with the new ownership. We were disgusted in the conditions. We stayed in one of the cottages for a week.Completely filthy. Stick on earrings, hair, and hair ties in the pullout couch. The floors left feet/ socks black within seconds of walking around. Bathroom smelt and looked like a sani can. Despite the conditions we cleaned and we tried to carry on. The worst part was ERIKA at the front desk. ONE MISERABLE HUMAN who should not be involved in any sort of customer service. She should get a job where she doesn't have to interact with people. The second day went to the office to mention we have 7 guests and only received 4 towels. Her response was immediately defensive and said we only get one towel per person for the week. I said ok did not know that was one of the new rules so going forward we will each ONLY have one towel. But we only had 4. I said we are not trying to take your towels. She flipped out and tried to ask us to leave and then had the nerve to say "this is how you act in front of your kids?!" All I asked for was towels. Did not curse, did not raise my voice. I left the office and never returned the rest of the vacation. Spoke to the management company and sounds like she has been a problem. Yet still works there and represents the Mainsail. She was rude, disrespectful, and creeped us out when she mentioned she could "look at The cameras to see how many towels we had" Also there is a laminated cottage rules sign in the cottage that states you leave your soiled towels out on the deck and they will be replaced. It's very said how the conditions went so downhill and the front desk ERIKA was so horrible. After going to the mainsail as a kid and now brining my own kids there we now will never return. One last thing! We left to go to Maine for the day and she gave our parking spot away! Luckily our other family left early because of the conditions and we parked in their spot. Didn't dare enter the office again!

Alton and his team were wonderful at Surf House. The shower and the shower handle worked well. Best…read moreshower I have had in a long time. Bed was comfortable and got the job done. Room was small but efficient and was just what I needed for the night. Thanks Surf House for a seamless stay. I will be back again next month with more of my friends for another Girls Night.

I hate to let everyone in on this great location. We visit several times in season and recommend…read moreit to our family. The rooms are comfortable and between the pool and proximity to the ocean there is plenty to do. Management adds to the customer experience each year making our return destination

The perfect example of what it used to be like when the innkeeper was front and center, from…read morereservations through check-out. Bluejay is a happy, bright, clean, comfortable beach hotel located 3 minutes walk from the main drag and sand, and 100 years from the drab, sandy-rug beach hotels of my never-again. Mary doesn't need a nametag. She owns the place, and she owns your experience - over the course of two days, I witnessed her fulfilling multiple roles, often at the same time. Hampton Beach remains a throw-back destination - not much has changed over the years. THe Bluejay is something of a throwback beach hotel. And the price is reasonable, too.

Amazing owner and staff. Everything was perfect. Place is…read morewalkable to everything but far enough away from the chaos and crowds. Beach is a 5 min walk. It was by far my fav place to stay at in HB.

They put new showers in and you couldn't figure out what was going on in the shower. ( There was…read moretwo types of showerhead and a knob and you couldn't figure out how to get water out and there was no pressure You either burn yourself or it was cold.) They never took my garbage out after the first night we were there. The rooms were clean enough, but it doesn't deserve resort status Too expensive for what we got and then complained nobody did anything

Wow! After reading the reviews, I almost canceled my room. I'm so glad I didn't. This place was…read morecharming. The room was spotless, the shower was brand new. The bed was amazing. The restaurant was filled with locals (I was here off season) and they were all so friendly. And the staff were the BEST!! I can't say enough good things about this place. And what a sunrise!!!

Awesome hotel and within walking distance to everything. My wife and I spent our 30th wedding…read moreanniversary here. Upon check-in we were informed The A.C. was not working in our room and immediately got upgrade to suite on the 4th floor no extra charge. This suite has has 2 private balconies ...one overlooking the ocean. Suite was spacious, bed comfortable and not noisy as expected. My only regret was not a long enough stay in such a great room. Kudos to the staff for being gracious hosts! We will be back.

F-!!! No amenities! No coffee pot, hair dryer! NOTHING! Bare bones!…read more Season was closed no ocean view, unless you stood on the balcony and looked through the alley!

Everything was as advertised. I stayed at the Inn. The place was very clean, the room was clean…read more Everything worked. Checkin was easy, checkout was easy. Sue was working when I checked in and she could not be more helpful. I have stayed at the Boardwalk in before. They have high standards.

Lobster BLT bland Baked stuffed shrimp mushy garbage…read moreMedium Well burger uneatable. Should have returned all of them Except the burger all were Market Price ridiculous

Amazing ocean front extremely clean huge rooms! Great views of the entire beach.Easy walk to all…read morethe action...I will definitely be back 4.5 stars

Great location, spotless clean, and cute spacious rooms... You can tell this facility is well…read moremanaged... I would definitely return.

We enjoyed our stay so much!! From beginning to end. Staff,room and all the wonderful people we…read moremet. We go to Hampton several times a year for concerts. We just live 20 minutes away. This will be our go to always now. Thank you so much for a great experience

We are staying at Janmere motel. We have stayed here over the years. Our room wasn't cleaned when…read morewe got here which is fine, but when they were done we couldn't stay in the room because the cleaning products they used were so strong. We are sitting outside the room and left the door open to air it out and the smell is coming outside the room. It is awful. Its fine other than that. We can't switch rooms because they are booked.

The staff was friendly and the location was great, however I do not recommend staying there. It is…read moreunder new ownership and recently underwent a renovation. Well, I fail to comprehend what was renovated: the electrical outlets wouldn't hold my charger (it literally fell right out of the outlet), everything was old and outdated, the lock to our room was loose, bathroom racks were rusted, cigarette burns on the tub, etc.

I rarely leave negative reviews, but our experience at Ships Inn was serious enough that other…read moretravelers should be aware. During our stay, we discovered what appeared to be teeth wrapped in a blood-stained tissue left in our room by a previous guest. It was hidden near the window and had clearly been missed during housekeeping. We immediately notified hotel staff, who removed the item. The hotel later acknowledged in writing that the item had been left by the previous occupants and that it was overlooked because a new housekeeping employee in training had cleaned the room. While I appreciate that they accepted responsibility, they never answered our repeated question about what the material actually was. To this day, we still do not know whether it was human teeth, animal remains, or something else. Given its appearance and the presence of what looked like blood, we remain concerned about whether we were exposed to a biological hazard. Equally disappointing was the hotel's response. Their only compensation offer was a "buy one night, get one free" future stay. In other words, to receive compensation, we would have to spend more money at a hotel where we experienced a significant sanitation issue. After what happened, we have no interest in returning. We attempted to resolve the matter privately through multiple emails, asking for an explanation of what was found and requesting a more appropriate resolution. Unfortunately, after their initial response, the hotel stopped communicating with us. Mistakes can happen in any business. What matters is how they are handled. In this case, we were left without answers about a potential health concern and without what we believe was an appropriate effort to make things right. I hope the hotel has improved its inspection and housekeeping procedures so that no future guest has a similar experience.

My husband and I were looking to get a weekend away so we stayed at the Moulton Hotel. All was well…read moreuntil we looked at the door and the lock was completely broken!!! and the top of the door did not fit properly causing a gaping hole at the top... so you could hear just about everything. There was no continental breakfast and there was black mold in the shower may I add but other than that staff was very sweet. love sue the room in general was clean

Stayed here this past week for a family vacation will definitely be staying again. Didn't have any…read moreissues. Staff was extremely nice. Perfect location for my family.