Holt Cat's Tyler Parts Store has the best guys in the business…read more I get parts for my D6T track type tractor at the Holt Cat parts store in Tyler and they have the best part guys in the business working there.

HOLT CAT Tyler is the only CAT dealer in area but they do a great job all around. This is where I…read morebought my parts needed for the repair of my CAT Crawler Loader.

Called Brandy and she had Larry call within 10 minutes. He showed up 20 minutes later, diagnosed…read moreour issue in 10 minutes. Ordered part and got us on the road. Quoted us fair prices over the phone and came in under the quoted price.... highly recommend Smack Down from Tyler, TX. Thank you for excellent service!

This was the first time that I have used a mobile mechanic. I decided on Smack Down Auto & Diesel…read morebecause of the previous review. I was trying to fix an electrical issue with my trailer lights when I lost power to my truck as well. I placed a call and spoke with Brandy. She was very pleasant and did ask me if I had checked all of the fuses before connecting me with a mechanic, Larry. They provided me with the hourly rate and trip charge. They are reasonably priced and provided me with an ETA for the mechanics arrival. Once he arrived, he was a very pleasant gentleman that took time to answer my questions and explain what the issue could be. After his troubleshooting, Larry was able to find the issue, correct it, and repair the trailer light issue that I was trying to fix to begin with. I would definitely recommend this company for their service, timeliness, and attention to detail. Hopefully, I won't have too many other issues, but if I do, they will be first on my list to call.

Sod cutter. Equipment maintenance issue, blade not operational. They allowed the cutter to leave…read morethe shop without inspection, and offered no credit or consideration having to go back multiple times to get a proper working unit.

I have used this location twice now and have always received great service for picking up the…read moreequipment that I needed and assisting me in putting the equipment on my trailer. There were two helpful gentlemen at the front desk. However, a man approached us, who appeared to be a manager, who had overheard our conversation, at which he chimed in abruptly. I had asked for a quote on a larger excavator in which the guys initially were working on for me. The appeared manager asked what my intended use for it was and I replied with tree and dirt work and before finishing the sentence he was shaking his head as that of a child would do if not getting their way. I replied with "ok" and he continued with letting me know that I have to have commercial insurance, which i currently possess, and continued with the saying that " i will probably damage the equipment. The "manager" explained they were purchased for an oil company and not intended for the manner in which I had talked about. Personally, his act was not professional at all. I do have experience with the machines and to just assume that I would misuse the machine was unprofessional, and quite frankly rude and churlish. I am appreciative of the two younger guys at the front desk that assisted me in checking if the equipment was available and coming up with a quote. If the equipment is out front for rental, it appears to be ready for use. If not, then i would suggest moving to another location.

Hi all. So far in my life worst shop ever I seen. They took…read moremoney from insurance company $47k total fixing my truck under physical damage coverage but they put all used parts and old parts. Shop owner John and Angela they are #1 cheater and lier in the world. I dropped my truck January 11th picked up June 18th they fixed about 5 month then put welded parts used old trash parts. Truck broke down California I towed to shop when they opened DPF FILTER AND RELATED ALL PARTS WELDED AND USED PARTS. ITS JUST SHOCKED ME. IM SUEING THEM NOW THEY GONA LOOSE THEIER BUSINESS LICENSE AND GET TO JAIL OR WHAT EVER! DO NOT GO THERE DENGEROU S!!! U CAN ASK ME DETAIL IM HAPPY TO RESPOND YOU.I HAVE PROOF OF ALL PICTURES

From the owner: Truck repair shop roadside serviceread more

Driver was exceptionally careful loading and transporting our motor coach. He was courteous and…read morepolite.

So I am in town at Tyler State Park…read more My truck stopped working Isaac's was recommended by my buddy who lives in the area Lane arrived to load and transport my truck He was a great guy and really showed superior customer service I can't tell you how much his Actions meant to me and my family I'd recommend Isaac's and ask for Lane Thank you again Lane!

Taken advantage of by Hex 6. We have a small John Deere tractor that would not start. The…read morediagnostics were telling us it could be a starter coil. The original quote sent was $429 for $165 hour labor plus replacing the starter. They finally arrived today after being a no show on 3 other days they said they would be there. They were on site for about 55 minutes. Diagnosis was a bad battery, which they did not replace. This is the invoice they sent after:  labor $433.95 milage $95 convenience fee $32.55 sales tax $47.94 total $629.09.

Hex 6 has worked on our farm equipment and our heavy equipment. Hex is always a good value, timely…read moreand fixed correctly. I would highly recommend Hex if you need something fixed and not just parts changed.

Worst service ever! If zero or negative stars were available that's the rating I would give. Owner…read moreis rude and unprofessional. My car was hit while I was in Longview to visit family. My insurance company contracted them to pick up and tow my car back to a repair shop in Lewisville. After accepting the dispatch, the owner decided that he could not complete the job because of the distance unless he received the towing fees upfront and in advance. Held my car for 10 days, charging storage fees for every day. Promised to deliver car and then didn't get it there until the next day. Hung up on the insurance rep when she called to find out why the car had not been delivered.

My girlfriend and her son were out of town in Kilgore for a work event, while I stayed back in…read moreAustin. She accidentally hit a curb and ripped off some undercarriage plastic. As she drove it was dragging, making a horrible noise, and she has to be in Dallas in the morning. I have to be honest, I called 3 other towing companies with no response or a "nah, we won't go look at it." Josh from Cutter answered right away and was on his way within minutes. He assured me he would do everything he could to get them down the road safely. That's exactly what he did! They are safe and ready for the road trip in the morning. If you ever need help in East Texas please give them a call first before wasting your time on others. Josh was professional and a super stand up guy! Did I mention this was all at 9 PM at night on Christmas weekend? Because it was. Thanks for reading and THANK YOU to Josh at Cutter.