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    Connect Rentals

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Connect Rentals

    Machine and tool rental

    Trailer rental

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    2 years ago

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    Pro Star Rental

    Pro Star Rental

    (4 reviews)

    Sod cutter. Equipment maintenance issue, blade not operational. They allowed the cutter to leave…read morethe shop without inspection, and offered no credit or consideration having to go back multiple times to get a proper working unit.

    I have used this location twice now and have always received great service for picking up the…read moreequipment that I needed and assisting me in putting the equipment on my trailer. There were two helpful gentlemen at the front desk. However, a man approached us, who appeared to be a manager, who had overheard our conversation, at which he chimed in abruptly. I had asked for a quote on a larger excavator in which the guys initially were working on for me. The appeared manager asked what my intended use for it was and I replied with tree and dirt work and before finishing the sentence he was shaking his head as that of a child would do if not getting their way. I replied with "ok" and he continued with letting me know that I have to have commercial insurance, which i currently possess, and continued with the saying that " i will probably damage the equipment. The "manager" explained they were purchased for an oil company and not intended for the manner in which I had talked about. Personally, his act was not professional at all. I do have experience with the machines and to just assume that I would misuse the machine was unprofessional, and quite frankly rude and churlish. I am appreciative of the two younger guys at the front desk that assisted me in checking if the equipment was available and coming up with a quote. If the equipment is out front for rental, it appears to be ready for use. If not, then i would suggest moving to another location.

    Cutter Towing - greenblue logo

    Cutter Towing

    (2 reviews)

    Worst service ever! If zero or negative stars were available that's the rating I would give. Owner…read moreis rude and unprofessional. My car was hit while I was in Longview to visit family. My insurance company contracted them to pick up and tow my car back to a repair shop in Lewisville. After accepting the dispatch, the owner decided that he could not complete the job because of the distance unless he received the towing fees upfront and in advance. Held my car for 10 days, charging storage fees for every day. Promised to deliver car and then didn't get it there until the next day. Hung up on the insurance rep when she called to find out why the car had not been delivered.

    My girlfriend and her son were out of town in Kilgore for a work event, while I stayed back in…read moreAustin. She accidentally hit a curb and ripped off some undercarriage plastic. As she drove it was dragging, making a horrible noise, and she has to be in Dallas in the morning. I have to be honest, I called 3 other towing companies with no response or a "nah, we won't go look at it." Josh from Cutter answered right away and was on his way within minutes. He assured me he would do everything he could to get them down the road safely. That's exactly what he did! They are safe and ready for the road trip in the morning. If you ever need help in East Texas please give them a call first before wasting your time on others. Josh was professional and a super stand up guy! Did I mention this was all at 9 PM at night on Christmas weekend? Because it was. Thanks for reading and THANK YOU to Josh at Cutter.

    Connect Rentals - machinerental - Updated May 2026

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