From the atmosphere of the waiting room, to my meeting with the tech, I felt…read moretheir only goal was to sell me a high priced hearing aid. Scare tactic videos in the waiting room to a highly suspect hearing test consisting of me with my eyes closed, and the tech reading 25 words, all sounding alike. The tech wanted my wife to sit in, but I saw no reason for that. He did feel it was necessary to follow me out and advise my wife that I failed the test! I left with a very unpleasant feeling. James B. speed

Today I had my annual hearing exam and my hearing loss has increased. The doctor put a pair of…read more$3500 hearing aids in my ears and went through a whole slideshow and sales pitch. After all that I told him I wanted to think about it and could he please adjust my current hearing aids to my current hearing test. He said since they're out of warranty he would have to charge me. I spent an hour and a half there for a hearing test with the doctors main intention to upsell me versus adjusting my hearing aids that I currently have. He told me he ran out of time and I'd have to make another appointment. That's bull crap and I'm not going back. He told me it was under new ownership and that has totally ruined the reputation of good sound audiology. I do not recommend them.

Always available, generous with their understanding and care. Scott takes great care of his clients.read more

HORRIBLE!! First, I was sold a pair of hearing aids that were rechargeable, but the charge only…read morelasted for 6-9 hours. When I took them back, I was told since they use a great deal of charge due to my hear loss the battery doesn't last every long. So why was I sold them in the first place?! Then had to change them for ones with batteries. Now for the second time in 6 MONTHS, I have to take them back because they are not working!! I have had hearing aids for 20+ years and have only had 2 other pair. Now in the space of 6 months, I ha ve had to replace the t he ones that were sold to me and were wrong and again not hearing for days because they are not working!!!

10 out of 10!! I…read moretried to clean my ears myself and ended up making it so much worse. I spent almost a week being really uncomfortable and then tried to use some drug store solution to clear them out but I couldn't flush everything out properly. I was so miserable! I called them and they were able to see me the same day. I feel so much better! They fixed me!

They are great at explaining things to you as a patient, give quality care and really are invested…read morein making sure you have your best hearing. I went there to get a test to confirm some suspicions (some high end hearing loss) and they explained it all very well. Definitely recommend them, especially Dr. Lewis and Olivia.

Cassandra took great care of me when I went in for my first pair of hearing aids. She listened…read moreintently to my needs and took the time to explain my device. Her communication, both verbal and by text. Is outstanding. I was so happy with the service I received that I brought my wife in on my next visit and now she's going there as well. You won't be disappointed with the attention and quality of care you receive at Fynes.

We received the best care for a 90 yr old I could imagine! ! ! The professionalism and attention…read moreto detail was amazing. We are very happy with the results. We had miserable results before going to Fynes. Roger gave a detailed exam set the hearing aides and my 90 yr old father-in-law could FINALLY hear ! ! ! The follow-up attention and service were equally as great ! !

Today (8/4/26), I received kind competent care from Aryana Moore, Audiologist. I have been seen by…read morethree Audiologists over approximately 6-7 years & I now have found comfort & education from my favorite, Dr. Moore. I highly recommend Advanced Hearing Group to anyone requiring hearing care. Dr. Moore checked my hearing aids & replaced a filter, which was above & beyond my appointment purpose. My ear cleaning (wax removal) allowed me to observe via large monitor screen, so I could actually view the intricate process. Thank you to Dr. Moore & Receptionist/Office Manager, I'll return as need

I went in for wax removal in my right ear because it It was plugged up …read more I wasn't in the chair for the wax removal 5 minutes and Ariana said I was done I told her I still felt something and instead of looking in one more time she just goes on to tell me it probably some loose skin. I even said so if I keep feeling this can I come back in she said yes. When I walked into the reception area they hadn't finished checking in the person who walked in after me that is how long she spent looking in my ears. This was a Monday . The feeling of wax in there only got worse. I had a busy work week by Thursday night it was clogged up I called Friday left a message like you always have to do and wait for them to call yo back. On Monday I get a call The receptionist got my info said she would have to talk to Ariana and call me back. I got a call back Ariana and was told that Ariana said my ears were clean and I should go see my health care provider I must have an infection. I'll just go to a real ear doctors office and get this looked at. Mary C

The Audiologist was very professional and good at explaining everything. I would give her 5 stars,…read morethe only reason I have not is because she referred me to another company, Hearing Care Solutions, from which to purchase the hearing aid and to return to her following that for fitting and future care. I had every intention of following through with it but was dissuaded after I read the reviews of this recommended vendor. They were among the worst reviews I have seen , One site had one five star and 11 one star reviews - nothing in between. A person would have to be crazy to deal with a firm after reading those. Unfortunately they were the only vendor in the program where Cigna would contribute $2000. However I would rather lose that benefit than let myself in for the type of experiences described in those reviews. A pity as Hearing Solutions of Arizona themselves had great reviews.

I live on the far north side of Phoenix and was having trouble getting a replacement receiver wire…read morefor a hearing aid. I was able to easily get one at Hearing Solutions (I was told to just walk in and that an appointment was not necessary for this) at a much cheaper price than the places I checked in Scottsdale. I received quick, friendly service. Thank you very much!

I was referred to this business by my palliative dr... I thought it seemed kind of sketchy but I…read morewent ahead and went. The first visit the dr said I was way too complex and said to just "go to the ER next time it happens because we can't do cultures" I thought to myself: what kind of ENT sends a patient to an ER because they can't do a culture? So I switch to another Dr who very clearly tried to get me scheduled for an unneeded hearing test to make money for the practice (the entire waiting room was full of the suckers who fell for the scam). I won't be returning and definitely don't recommend this place. The Dr didn't even know why I had the severe infection I had and just made a guess that it was from TMJ or a soft tissue infection and wouldn't even order imaging. She said that's what the TMJ Dr will do. But she wouldn't refer me to the TMJ Dr, she only gave me a list of recommended drs. What a joke

I had an appointment on Dec. 16. I show up and the receptionist says that they called and left a…read moremessage because the provider was not available. They schedule me for the 24th of December. Now, im here, I walk to the door and this is on the door. Not only am I here on Christmas Eve, but I cant even get the care on the day THEY rescheduled me for. I am only here because I was referred here by my dentist. Im surprised there arent more 1-star reviews. 44/106 1-star doesnt seem enough.

They charge you for short lived service plans, charge you constantly for any follow-up and don't…read morestand behind the junk they sell you. Recommend other hearing centers before using this one.

I had an appointment ag Happy Ears in Mesa with Andrea Hawkins. She is a doctor of audiology. She…read moreanswered all my questions, in an easy to understand way. She has offered to have the company rep contact me . I have a major, life altering decision to make and I have been given many resources to assist me. Thank you Happy Ears.

This office has four stars, which is great but when I called today to see if they took my insurance…read moreor not, they told me that I would have to be seen by the doctor and evaluated to determine if they take my insurance or not that's egregious and outrageous and as a matter of fact, there's some other issues with that Policy good luck

Great atmosphere. Easy quick exam. Explained details in laymen terms. Receptionist was very…read morefriendly and Dr Pitrone easily explained the whole process in detail.

My elderly mother was visiting in Gilbert and I put the battery in her hearing aide incorrectly and…read moreit got stuck. We called 2 different places. One told us when that happens they usually have to send it in for repair. Joey Trutwein at Choice Hearing Care told us to bring it in and he was sure he could help us. He was very kind to my mother and fixed the problem very efficiently. He also gave my mother hints as to how to put the battery in easier than what she was doing. I would recommend Joey if anyone needs hearing checked or needs hearing aides. He was very professional and helpful.

From the owner: Affordable Hearing aids services and repair of all major brands, by Joey Trutwein. Free hearing…read moretests, free home trials. 30 day 100% money-back guarantee. Otoscopic exams, invisible wireless hearing aids, bluetooth hearing aid technology, custom in the ear hearing aids, wireless TV & phone link systems. We understand the importance of your hearing and will give you answers in plain english with the utmost care and consideration for you and your budget. You can trust we also understand the difference between hearing well and Understanding conversations; so call now for the most pleasant experience and the best prices anywhere.