10 out of 10!! I tried to clean my ears myself and ended up making it so much worse. I spent almost a week being really uncomfortable and then tried to use some drug store solution to clear them out but I couldn't flush everything out properly. I was so miserable! I called them and they were able to see me the same day. I feel so much better! They fixed me! read more

They are great at explaining things to you as a patient, give quality care and really are invested in making sure you have your best hearing. I went there to get a test to confirm some suspicions (some high end hearing loss) and they explained it all very well. Definitely recommend them, especially Dr. Lewis and Olivia. read more

I brought my mother to this clinic for hearing aids at the same time I thought I would also try them out. The care was type and quality of care were above average. The communication seemed to be confusing as to the type of hearing aids I needed and quality. After trying a pair of hearing aids for the trial, I decided to look elsewhere once I found out the price. Upon returning my trial hearing aids, one of the doctors told me that they had already charged my insurance company for the hearing aids even though I hadn't decided to purchase them yet and then went on to lecture me about the dangers of ordering hearing aids online and if I needed any assistance from them that they wouldn't touch my hearing aids for less than $1000. Well I took the online route at the end. Saved over $1000 on the exact same model, customer service and the doctor visits have been excellent. . read more

The technician who tested my hearing was great, explained everything clearly to me and she even followed up with a call. Highly recommend.

Went to Advanced Hearing Group in Scottsdale for a simple ear wax cleaning. The Audiologist kept hitting my eardrum with the metal scoop tools. This obviously hurt and I told them to stop. I then asked for a micro-suction instead and apparently they did not have this. They rebooked me to the Mesa, AZ facility the next day, which did have micro-suction. I then took a day off of work for this appointment and Mesa called me 15 minutes before to cancel my appointment. They also told me I have to pay an additional $95 fee for a new appointment. Is this place for real? Are you Fing kidding me? Never-Ever shall I recommend them-Apparently they have forgotten who is the Customer. read more

Amanda Blackburn is amazing professional. She helped my husband clear out his ears. Patient and gentle.

I went in for my appointment, and similar to another reviewers comment the metal tool they used hurt a lot. I was wincing pretty bad and even had tears come out, and I saw blood on the camera. The doctor tried to tell me that it was an old scab from a cut that had been reopened, and when I asked when he thought I got the cut he said probably around a year ago, why would a cut from a year ago be not healed and reopening now? Weird explanation for the blood. Lots of pain especially when he did the ear rinse, and then he told me to expect discharge to come out of my ear for a few days and not to be alarmed, and that I could use SHOWER water to rinse it out, I questioned if that would be a good idea and he said that as long as it wasn't puddle water I should be fine. In the morning there was blood and discharge coming out of my ear, and two days later I now have a major ear infection so I went to the doctor because of the pain. Apparently the ear doctor RUPTURED my ear drum and was dishonest with me about the situation, or somehow did not notice (though I'm going to assume he did notice as he told me to expect discharge to come out of my ear which is a huge red flag for a ruptured ear drum) that he ruptured my ear drum and the situation got worse after rinsing my ear out with shower water, which after looking it up is a dangerous thing to do, you should NOT ever put shower water in your ear. Now I'm on heavy antibiotics to fix the ear infection before the ear drum itself can begin healing. read more

All of the staff are communicative, caring and answer my questions clearly. I have some hearing loss. The hearing tests and results are reviewed and explained. Dr. Lewis is great! Very knowledgeable and explains hearing issues simply yet clearly as well. I am very pleased with the care I have received here for the last few years! read more

I've been having trouble hearing & sleeping. Looked up this place on google seen it has good reviews so I wanted to try & this is literally the best place! read more

I was visiting from out of town and couldn't hear out of one of my hearing aids. My doctor's office from home recommended that I contact AHG. I called them and they said to just come in. I explained my issue to the staff behind the desk and within a few minutes my hearing aid was fixed. I was so relieved and pleased they were able to find a quick fix. They didn't take any payment from me either. What a gem of an office! read more

This place is HORRIBLE and UNPROFESSIONAL. No follow-up ON WARRANTY, leaving my profoundly deaf husband without hearing aids and care for over a week. DO NOT BUY FROM THEM. GO TO AN ENT PHYSICIAN. Amanda wa rude and inflexible. Dr. Johnson refused to be flexible on fitting the piece in the ear and it was like a tight shoe. read more

Went here 2 days ago and had a quick and good experience. I called for an appointment and was able to get in the next week, I'm usually in Mesa but I decided to go up to South Scottsdale since I wanted to be seen earlier. I had a 4:30 appointment and got there at 4:15 and was basically taken right back and met the doctor right away. No one else was in the waiting room. I had a weird feeling in my ear and wanted to get it checked out. There's a big TV you can see what's going on inside your ear, I sat down and she took a look. Everything looked clear as far as earwax went, she did say my eardrums were bent inwards and mentioned some solutions (allergists, testing, etc.) but reassured me it wasn't a huge issue. I paid $30, I had heard things about it being free if no earwax was found but I still paid even when my ears were super clear. Still an overall great experience, I was in and out within minutes. read more

Advanced Hearing Group - Waiting room/reception area - Audiologist Near Me - Scottsdale, Arizona

So I woke up this morning with itchiness in my ear. Not sure if it was allergies or impacted wax I decided to make an appointment to check just in case. Making the appointment was easy and I was able to come in the same day. Dr. Gary was awesome! To my amazement my ear was super impacted and he was able to clean it out within 5 minutes. The best part was I was able to see my entire ear canal on a giant flat screen in all its glory. Normally it's $20 to clean each ear but since I had so minimal wax on my other ear he only charged me for one. Wish I would have came in sooner!! 100% recommend! read more

Advanced Hearing Group - Audiologist Near Me - Scottsdale, Arizona

Dr Gary Johnson is AMAZING!! I get clogged ears once a year that has always landed me in urgent care with a serious infection and unable to hear. It's a long grueling process of flushing peroxide in my ears till I am crying and dizzy. Dr Johnson is not only friendly but a genius. He has a special instrument that is not painful or tedious at all and scoops it right out. A disgusting review but I am definitely going back! Great job and thanks for squeezing me in!! read more

I took my daughter here back in July and she saw Tamera at the south office and all she could talk about the rest of the day was how she wanted to be a doctor like her and wear pretty color uniform (scrubs). She did great with her and was able to get my daughter to cooperate (for a hearing test) like I've never seen before. My daughter has hearing loss and seeing the audiologist has always been a terrible experience, but not this time! Experiencing that, I took my mother and scheduled an appointment with Gary and Tamera once again and my mother felt welcomed and well taken care of. She was diagnosed with a benign tumor and Tamera was able to explain to us all the ins and outs and was ready to answer our questions. My mother didn't feel rushed, instead she felt like she had the best medical provider experience. Tamera recommend vestibular testing for further evaluation of her dizziness and my mother is already scheduled. We are definitely continuing care here again and sending all of our friends and family to see Tamera and the rest of the staff. I like to add the front desk staff was also amazing and welcoming from the moment we scheduled my daughter and mother to the moment we opened the door. If you visit this office, you will not be disappointed with anyone in this office. Everyone is very knowledgeable and professional. Ask for Tamera, she will take great care of you. She is truly great and does what is best for her patients. read more

This business repaired an older hearing aid for me. Quick and efficient. A little more costly than expected but one cannot put a price on being able to hear read more

If i could give this office more than 5 stars i would !! My right ear sounded very muffled turns out i had a VERY impacted ear (SO GROSS). I believe i went in with Dr. Kelly and i was in & out of the office maybe within 15 minutes total with what felt like brand new ears. Price is very affordable. Wax removal was super quick and felt immediate relief. Front office was super friendly as well.... definitely would recommend!! read more

Thank you Dr. Johnson and the team for their help with everything! He was great at explaining my situation to me while and made my options really clear, while listening to all of my symptoms. He was so patient and friendly and I absolutely recommend anyone who has any questions about their ears to go here. Their pricing is very fair and reasonable as well- it was a great and informative experience overall!! Thanks again to Dr. Johnson and the team read more

I was able to get an appointment quickly, arrived had no wait time. Staff and doctor were great. Went in to get my ears looked at and see if I needed them cleaned. I had been watching to many videos on ear cleaning and thought I should get mine looked at. Dr. Johnson explained what he was doing and I got to see what my ear canal looked like and I didn't have any wax that had to be removed:) read more

I frist started with DR. Amanda Jones, and then was reassigned to Dr. Gary, BOTH are FANTASTIC, listened to my concerns, helped me understand my hearing loss, and have set me up with hearing aids that fit my lifestyle. WONDERFUL TEAM at the front desk. I have just had my 3ed annual check up and will refer any of my friends that need hearing help to Advanced Hearing Group!!.. Dennis read more

This place is AMAZING!!!! I went to a doctor who told me they couldn't do my ears because my wax was too hard, and I would have to use the drops and wait. I know that is true sometimes, but I thought it was odd because I have never had that for mine. My boyfriend found this place, and they got me in the same day. Dr. Lewis cleared both of my significantly impacted ears in 5 minutes. I can hear again, my nausea is gone instantly, and I feel massive relief. Dr. Lewis was professional and did a great job on both ears. Thank you AHG! read more

Did this crazy woman really just review a hearing clinic? Yep. Is she deaf? Far from it :) Today I had a hearing test. Not something I think you'd typically see a woman my age writing about, but nevertheless, it is truth. The center is tucked away on the side of Papago Plaza that I never go to and for a moment I thought I had mixed up where I was going, but alas I found it next to the Papago Inn. The place is small and quaint, which is I guess what I would suspect for a hearing clinic. The staff is very friendly and helpful and advised me on the forms I needed to fill out and what would be happening during the testing. They were conversational which put me at ease. The testing procedure was comfortable and didn't take long at all. I was given the results instantly and congratulated on my impeccable hearing skills. read more

Dr. Johnson is the best Audiologist I've ever been to. I'm only 26, and to have a sufficient amount of hearing loss from birth, to say I was stubborn and resistant to get hearing aids is an understatement. Dr. Johnson is very professional. He's friendly, and he's extremely knowledgeable. He went out of his way to ensure I was within my budget, as well as getting a great product. For the first time in my life - I can hear! I had a very brief (well, maybe a half hour long) moment of panic, where I was resistant and could only see the negatives of getting hearing aids. He was so supportive of my overly dramatic response to hearing. He turned the hearing aids down to a level that was perfect for starting out. I came in a few times after for him to adjust, check, and turn them up. Everything he said was right on. He told me that I would truly enjoy hearing my kids... I have to say that was the only thing he was wrong about, LOL. My kids are amazing, and loud. Ha Ha! I will never forget my experience with him, and am forever grateful. Now I get to live a life of hearing fully, while enjoying it and the experience getting their. He has a customer for life. If you are unsure of anything, if you don't know the answer, or need any kind of help - please make this your stop for any hearing needs! read more

Dr. Gary M. Johnson II, Au.D saw me as a walk-in patient to remove impacted ear-wax and opened my ears again to the world of full-spectrum sound. Dr. Johnson was very nice, professional and great at clearing my ear canals. I'll be seeing him and the other doctors for a hearing test and tinnitus treatment. Well done thus far. I highly recommend Dr. Gary Johnson and Advanced Hearing Group (South Scottsdale location). read more

The doctor cleared my ear wax in a few minutes and I felt normal again!!! Super cool process where they stick a camera in your ear and show you all the wax blocking your hearing. Then they clean it out and do a quick flush with water. The doctor was very knowledgable and for $20 a ear it's the best deal around. I've had to have this done before and spent $150 at the ENT specialist. I'll be coming back again. read more

Very pleasant experience and like they said, If they don't find wax there is no charge. Nice office staff and Doctor.

I had been here before, and even sent others to them, however, that is now changed. An intern (?) there (she said was a "four years," so I guess student) obviously did not know what she was doing with my tympameter test. She kept moving it around and around in my right ear and increasing the pressure and sound and pushing it in further. Finally, she asked Dr. Johnson if she should reset the machine as it wasn't registering, and he said she didn't need to. Then she did it again. Moving it around - it was painful. Finally, she went to my left ear and did the same. I asked her "are you almost done?" She said she needed more time. So, I got up and left. So, Dr. Johnson came out and literally told me that she had to keep starting and stopping because I told her to stop. Okay. It is the height of STUPIDITY to tell someone they said something they did not say. I said "no, she didn't know how to operate the machine, which is why she asked you about resetting it." I did tell her it hurt me, but she did NOT stop due to that, which is very wrong. He denied that she said anything about the machine. So, number one, again, who tells someone they said things they didn't say and claims that they didn't hear what they heard? No. 2, if she's an intern who's doing things wrong, that needs to be known and handled so she doesn't injure people. That he handled it the way he handled it erased all trust I had, and my mom will also be going elsewhere as she was in the waiting room and heard what happened. BTW, my right ear is now in a great deal of pain, feels stuffy and the tinnitus is worse. I will ask my ENT (a highly professional person with a nice office that's not full of mold on the ceiling), if they could have injured me. read more

Dr. Johnson and the whole staff at Advanced Hearing are wonderful‼. I can't tell you how reassuring it is to be able to have an office that is so accommodating as well as professional for all my hearing needs. read more

Super experience today for ear wax removal. Easy, thorough, pain free, quick, and inexpensive. Thank you to the staff and the doctor for allowing me to hear better and be more comfortable. read more

I am very happy with Dr Johnson. He helped me deal with my insurance company to get new hearing aids. They are always patient centered and do everything they can for their patients. read more

I knew I had some wax build-up in my left ear, but had no idea it was as bad as it was. Dr. Johnson was amazing in his efficiency in getting it out, and it was INCREDIBLE to watch it all being done in a magnified live way on a screen! Further, with so little in my other ear - which he still cleared out - they only charged $20. Friendly, fast, effective - I highly recommend this service. read more

Is it possible to give more than five stars?? I have an inherited issue (thanks Dad!!) where the wax in my ears grows super fast. This leads to impactions, hearing loss, and the whole shebang. Every three months, I visit Advanced Hearing Group, and I'm SO glad I found them! Instead of "trying" to clean my own ears with useless kits that don't work, or impacting them via q-tips (which I've now learned is a big no no), I spend the 20 dollars and come out hearing better than ever before! Everyone I've encountered there is very nice and courteous. More importantly, I'm usually able to be seen within a day or two of calling, sometimes same day. After I had a very, very bad earwax impaction, and they saw me same day, it cemented the fact that I won't go anywhere else. Thanks so much for being great!! read more

Cleared my plugged up ear in a matter of minutes! The Dr was wonderful and caring! Excellent staff!

Visited the Mesa office with my little one who is super hyperactive and nonverbal. We had been sent to Banner Children's prior to this visit and it was a fail because the doctor didn't think my 2 year old would cooperate. I wasn't very hopeful, until we met Doctor Amanda Jones. This woman is exactly where she is meant to be, helping people. She was so calm, patient and observing. She tried to perform the hearing test and when it wasn't working out, she calmly came up with another plan. She had us drive up to office during my sons nap-time and then call her to come out to the car with all of her things to perform the hearing test without us even exiting the car. It was a total success. All the while, she made sure to make us feel as if she wasn't even doing anything extra or going out of her way for us. She is amazing. I cannot say enough good things about her. read more

Dr Johnson is the best! This was my first visit to an audiologist. Dr Johnson explained everything and set me completely at ease. He is highly skilled, with tons of experience. His equipment is all the latest technology - I watched on a large tv what he was doing inside my ear. Amazing. The staff is great too. I highly recommend. read more

My dad's hearing aid broke last week and he wasn't able to leave his home to get it fixed. Called this office today and they scheduled appt for same day, I took the device in, they cleaned and serviced but had to send out for repair. So appreciative for their friendly and expert service. Thank you! read more

I had clean ears! But the entire experience was professional and friendly. I called at noon today, scheduled an appointment for 1:30 pm - so prompt! When I got in I filled out a few forms and Dr. Lewis saw me. She asked some preliminary questions and then did the scope of my ears. She checked my eardrum strength and said I looked very healthy. Awesome experience! Professional, modern, clean office. Great doctors who even knew that I was coming from work and asked about my day! read more

I am from Yakima WA and a patient at Yakima Hearing and Speech. I have been to Advanced Hearing Group several times to have my hearing aides repaired. They have always been very very helpful. Dr. Gary Johnson's staff have always helped me with different repairs. They always have a smile for me. Thank you for helping a snowbird out. I highly recommend The Advanced Hearing Group. Tony Pottratz read more

This place was amazing. I couldn't hear out of my left ear because of all the wax build up. Within 10 minutes I was out the door wax free and could hear great again. Very reasonably priced as well. read more

I'm so happy with their service. When me and my family have problem with ear we go there. Dr.Gary Johnson knows what he is doing. Thank you again. No more ear pain. read more