Sound Relief has changed my life. After suffering from Tinnitus for almost 10 years and not finding…read moreany ear doctors that I felt had good solutions, I came to the conclusion that I was stuck with the ringing and overtime it would just get worse. Luckily my wife saw a commercial for Sound Relief and thought I should look into them. Best decision I've made. I first called and spoke with Michelle. She did a wonderful job of listening to my issues and understanding my frustrations and concerns. She thought I would be a very good candidate and I made an appointment. When I showed up, it was a very welcoming environment and I met Michelle, who was extremely nice and made me feel at home. We discussed briefly what was going to transpire during my visit. Dr. Wickey came out and took me back to her office and she went through a great presentation about Tinnitus and their approach to reducing the effects of it. After that I went through the best and most detailed hearing test, that I have ever had. Dr. Wickey was able to map the exact sound, frequency and volume of my tinnitus which she later programmed into my hearing devices. I hadn't realized how bad my hearing had become. Dr. Wickey showed me different options I had for getting some hearing devices that also had the sound therapy for my Tinnitus built in. My insurance would cover a lot of the cost, but I told her I would need to discuss the purchase with my wife. She understood and gave me a set of hearing aids on loan so I could experience them while I made my decision. I was very surprised by that and extremely grateful. After discussing the options with my wife, I decided to purchase the Premium hearing devices. I came to the decision knowing that I would use these basically every waking hour for the next 3-5 years or longer. This was another great decision. The technology is mind blowing. The amount of control over what I hear in my environment is astounding. I hadn't realized how much I wasn't hearing. My Tinnitus effects have decreased significantly and will get even better over time. Going to Sound Relief has changed my outlook for my auditory future. I would like to thank everyone at Sound Relief for making this such a pleasant experience and truly understanding my concerns. Thank you all.

Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

Another great experience today with Jenny who got me in and out in no time. Nice people and good…read moreservice. Highly recommend.

Upon entering Affiliated Audiology Consultants, I was greeting by NicKi. She is very professional…read moreand gave me her full attention! I gave her all my information and she instructed me on the refreshments and restroom key. I was a little nervous, but was eased by the humor in Nicki. Amanda then came and called me to the hearing booth. She informed me on what was going to happen with the hearing test. Amanda is a very compassionate and educated woman who truly cares about her patients. After the test was over we went to her office where she explained the results and her recommendations. She patiently listened to me and we came to a conclusion. There is no other audiology office that takes care of their patients as Affiliated Audiology Consultants! I recommend this office 110% to my family and friends! Thank you Dr. Georgine Ray for the excellence of your audiologist and staff members. I look forward to my next appointment with Amanda! Thank you all kindly, CDMR

Truly exceptional and caring service. Dr. Prasad is…read morethorough, thoughtful and very skilled. She has great expertise and applies it thoughtfully to her patients. I have seen her as a patient and also have referred many patients from our medical practice to see her - all of whom were thrilled with her care.

I have worn aids since 1984 and have been tested in several cities and states where I have lived…read moreover the years. My experience with Dr. Prasad is one of the best I have ever had. Very accommodating and knowledgeable about the latest technology and directions of the market including over the counter aids. Glad I found her after my previous Dr. retired.

Dr. Kelsch is an exceptional surgeon. He was highly recommended by my family doctor and had the…read morerespect of the nurses who took care of me pre and post op. His bedside manner was excellent, he was very clear in describing to me what he was going to do, had to be done and why, and the outcomes. My surgery was complex and the work done by Dr. Kelsch was first class. I'd highly recommend him.

Ugh... front office is SO rude! The front office receptionist was so nasty to an elderly patient…read morethat was ahead of me. The receptionist was berating him and he could not hear- I stepped in to try and help him. It was awful! Anthony the PT is incredible!! He is SO kind, patient & professional! I would never return to this office if it weren't for him! The medical profession has gotten SO unprofessional! So thankful there are clinicians like Anthony Veglia that have not lost their compassion and empathy!

I want to update this review. I've given it 5 stars as the service that was provided was…read moreoutstanding. After the initial visit and the issues I had, Dr. Clark reached out to me personally and offered me an appointment with her to review my situation. I accepted her offer. During the appointment, we reviewed my case and she was able to offer suggestions that were more reasonable both in scope and price. I had also gotten second opinions from other providers during this time. But after comparing the different providers, it was obvious that Dr. Clark's office was the best fit for me. I really appreciated Dr. Clark's personal touch. I will be getting hearing aids in the near future and Platinum Hearing will be my provider.

I am mystified at the reviews for Platinum Hearing…read more I bought the Oticon hearing aids and the Audiologists could not calibrate them. There was no volume, they squealed and screeched in my ears. The people around me could hear the noise. The Audiologists told me to try the Phonak, and again the Audiologists could not adjust them and again they screeched and squealed in my ear. I bought several microphones as they told me they would help, still no calibration. Again, at their suggestion, I bought a Widex Allure. After weeks their Audiologists could not adjust them to my hearing needs. They led me on to believe if we kept trying, which took me out of the 30 day window. I finally decided I was being a fool. I kept doing the same thing over and over expecting a different answer. After thousand of dollars and way to much time I returned the Allures, in which, Platinum Hearing took a $500.00 return fee. They were the ones that couldn't calibrate them, as they never stopped screaming into my hears. I now have a pair called Signia. American Medical has them where I can actually hear better than I have in years and they don't make any screeching sounds. By the way, their Audiologist and owner only works 1.5 days a week and the second one 3 days a week. They were just not qualified to take care of my hearing needs.

Reduced feedback in ear by cleaning ear canal with Earigator. Very friendly and helpful!read more

My inclusive hearing test and ensuing prescription for my first hearing aids happened at this…read moreoffice that was recommended by a friend. The office is outstanding in all ways - professional, caring, responsive, competent and friendly. Visits and conversations are productive. I love supporting family businesses and this is one of the best I have known and used.

I am very pleased with my hearing aids and the great service provided by Drs. Allen and Amy Rohe…read more They are very professional and friendly, and spent as much time as I needed to help me to understand the process. I highly recommend this practice to anyone dealing with hearing problems, especially tinnitus.

I am so thankful to Good Sound Audiology for the thorough, exceptional and genuinely caring help…read morethey offered my Family recently. From a Family who is plagued with ear troubles and most of them living in places with an abundance of local quacks that barely earn the price of the copay, tending to throw darts carelessly at any issues and send you on your way, it has been greatly refreshing to both me and my visiting Family to find excellent Doctors and facilities here in the South Valley. Hardest sell on Doctors of our lot is my Mom. Her local hospital has noted in her file that she does not like Doctors. No, really. Unfortunately, my Mom's hearing has been degrading at a terrible level for some time now. She typically leans toward naturopathic heals but I've never seen a decent hearing aid carved from hemp stalks, so decided to find her a quality professional that could help keep her in sound with the world at large. All of the little sounds of everyday life that most of us take for granted but that people with challenged hearing are brought to tears by when by what seems to be miracle work, they are blessed to hear again after long whiles of inability, if they ever have been able to. I have seen this first hand. Sounds of children laughing, birds in nearby trees, lawn mowers running down the street while a neighbor is out doing their weekly chores. Think about the orchestra of life around you and then imagine If half or more of those players were silent to you. Big stuff. By referral, I got some help for her from Good Sound Audiology and she and I are so very thankful for their kindness, their knowledge, the advanced level of quality of the products they carry (I had no idea all of the options available now!) and how simple they make it to make visits for help! Fans for life!

From the atmosphere of the waiting room, to my meeting with the tech, I felt…read moretheir only goal was to sell me a high priced hearing aid. Scare tactic videos in the waiting room to a highly suspect hearing test consisting of me with my eyes closed, and the tech reading 25 words, all sounding alike. The tech wanted my wife to sit in, but I saw no reason for that. He did feel it was necessary to follow me out and advise my wife that I failed the test! I left with a very unpleasant feeling. James B. speed

I came to this facility to get evaluated for sinus concerns and hearing loss…read more The first time I met with someone, I felt the staff was so nice. Every visit after that was a $$$$ show. I frequently had to wait 1-2 hours for a scheduled appointment in the waiting room. I had a hearing test and the only thing they recommended was hearing aids. I somehow knew I wasn't crazy, but no one seemed to understand what was going on. After seeing 4-5 ENT's, I finally was referred to Jacob Ossoff who immediately gave me a diagnosis of otosclerosis. He referred me to a surgeon. I am having the surgery next week to finally fix my hearing loss. It's so comforting to know I will soon be able to hear better. My advice to anyone struggling to get answers is to keep on trying. You will eventually meet the people that will help you get the diagnosis you need.

Wow! Where do I begin? Casey was the most dismissive person I have ever encountered. I drove an…read morehour to see her to review my test results for my sleep study and Ct scan. She had another nurse tell me I didn't need to come to the appointment. I stated a simple phone call would have sufficed having from North Phoenix. Then I demanded my test results that's when Casey came from behind the wall, keep in mind I am standing at the receptionist and she began yelling that I don't have sleep apnea in front the other patients waiting in the lobby and that there was nothing to discuss. Absolutely unprofessional. Have some common decency and have this talk in private safe space. I was so embarrassed leaving that office. I would not wish this upon anybody. Later, I reported back to doctor. Hopefully they find kinder and properly trained people to work with.

Dr Pryor and Jocelyn are the best ever!!! I was suffering…read morewith sinus disease and chronic headaches. Dr Pryor was always very kind, gentle and always throughly explained everything to me; I never felt rushed by him or his staff. When ever I had questions or concerns Jocelyn was always there to help me too. I Have gone to other ENT doctors in the area and they don't compare to the care and treatment I received with Dr Pryor, Jocelyn and Valley ENT. I had surgery for chronic sinus disease, including rhinoplasty and no longer suffer every day, I love my new nose and look very natural. I can't rave enough about my experience with Dr Pryor and his staff. Purely top notch care and out come! If your looking for the best - then Dr Pryor at Valley ENT is highly, highly recommended.

This Scottsdale office charged me $150 yet insurance said I only owed a $20 copay. When I inquired…read morewith their billing department I was told that this was their way of covering themselves (CYA). I feel duped into paying unnecessarily. They say it was because of the testing being experimental. Make sure you know what you're signing and covering your own a**.