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    Platinum Hearing

    5.0 (18 reviews)
    Closed 9:00 am - 5:00 pm

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    Photo of Mark Y.
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    1 year ago

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    6 months ago

    Dr. Clark is very knowledgeable and kind. She is patient with her clients. I give her a 5 star rating!

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    2 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

    I had a very pleasant experience with Dr. Clark's office. She was very adept with an ear problem I had, and I would highly recommend her.

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    7 years ago

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    Review Highlights - Platinum Hearing

    Clark reached out to me personally and offered me an appointment with her to review my situation.

    Mentioned in 16 reviews

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    Valley ENT - Logo

    Valley ENT

    2.7(14 reviews)
    1.8 mi

    Horrible service from staff. Put on hold and staff member never returns. Call again and same thing…read morehappens. Waiting an hour past appointment time to see the doctor. No sink in the exam room so doctor doesn't wash hands before touching patient. I do not recommend.

    When I called to make an appointment with Dr. Timothy Klepsch in late December I had to ask if they…read morewanted my insurance information. No, you'll enter that when you register online after we send you the link. Nothing. A week before my appointment in late January I called them. They read my email address to me. The part that has my last name was misspelled. I gave them the correct spelling letter by letter. Again. Several days later I called back because I still hadn't received an email from them. Yet another creative misspelling of my last name. I finally got the link. The portal that they use is so poorly designed that I decided that I'll finish it there. I arrived 30 minutes early. I handed them my insurance cards and held up my driver's license next to my face so that they could confirm that it's me. Only they insist on scanning my driver's license. I remind them that it's required to confirm that it's me. Period. Nothing more. We went around a couple of times and ended with the manager stating that it's their policy and that if I won't let them scan my driver's license they can't see me. The end. I went looking for another ENT doctor.

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    Platinum Hearing - audiologist - Updated May 2026

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