Last night we realized we had a toilet/septic issue. Called Conforti, Dave said he would be here at 7:30 this morning (got here at 7:20!). My son Michael and I had left to go have breakfast, so we wouldn't be in the way. My husband was holding down the fort. He called me about an hour later, and said Dave had figured out the issue and fixed it - and also did a bit of extra repair to make things more secure!! My husband said that Dave was one of the nicest men he's ever met!!! So "Thank You", to Conforti and Dave, for taking such good care of your customers!!!!! read more

Our tech was courteous and got the job done. But we have some qualms with the overall job. First off, he used our auger. He did come in with his electric auger later, after the base hour was burned up and I was now being charged every 15 minutes. We had no issue paying our bill but my husband wanted to discuss our concerns with management before paying our bill. When the owner called us, he accused of us not wanting to pay (which was not the case). He then said, we shouldn't be mad at them (the company) we should be mad at our daughter (who is 10 by the way) for causing the drainage stoppage. Last I checked this is a business. Why would a grown mature adult tell us to be mad at our daughter for causing the issue? We accepted the fact that we had to pay for someone to come out and fix the issue, what we weren't ok with was the fact that their tech used our auger to work on the toilet and appeared to milk the first hour. Let me also mention that technically our bill should have been more (according to the owner) but his tech left out a charge but that the owner will disregard it; so does that mean that since his tech used our auger for however long we shouldn't be charged for that timeframe since he used our equipment? I'm really mad at myself for not going with another company I was originally scheduled with but this company was referred to us by our neighbor. I would not recommend this company at all! read more

We had problems due to sediment in our plumbing. Derrick and Scott fixed each issue quickly, expertly, and explained how to fix it myself if it happens again. Their service was above and beyond what I expected--- I HIGHLY recommend Conforti! read more

Here is the issue with Conforti at our Placerville home. Their individual plumbers are (usually) good and very helpful. Their company policies are terrible. For instance, they put in a new clean out for us, snaked our toilet, and checked the septic. "All is good now," was the report, "but let us know if you have any problems. We will be right out to take care of it." Well, we did call when a problem arose, essentially immediately after the "fix." The company did not stand by the work it did, nor did they offer to "come right out and take care of it"--we'd have to wait until they could get to us. So, we get to wait and pay again for a job we were assured was done correctly the first time. Also, you should know that after they finish a job, it is their policy to charge you for the time it takes them to write up your invoice!!! Wow, talk about nickel and diming the customer. We had used them for years, but now that we know their business practices, we will be looking elsewhere. I will also be advocating that others do the same. read more

100% recommend Conforti. Someone from another company came out to "fix" an issue through our home warranty and didn't do the work (but was happy to take our money anyways). Nick from Conforti was appalled for me, and gave me clear details on how the work should've been done. He sent Dave out, and Dave was quick, efficient and super friendly. I enjoyed talking to him as he worked! He got it done right and I'm so grateful. read more

Derrick took good care of our burst pipe and made sure everything was done completely and safely.

What we thought was a minor problem turned out to be a major underground leak on an outside pipe. After hours of digging and searching, we knew we needed expert help. This was beyond us. Called Conforti in a panic and lo and behold, they worked us into their busy schedule. A shout out to Wayne who handled everything so we could have water again, told us how to turn water back on - and when. He was a real pro and we appreciate all he did to make things right again. Water! You don't realize how important it is until you don't have any. Thanks, Conforti! read more

My septic line was clogged, and I paid $650 to another plumber who spent 5 hours using faulty equipment to get the drain running, but two weeks later, it clogged again. Conforti sent two men who were able to clear the mess immediately using the proper snake with a claw. They were polite, professional, and knowledgeable. To make it even better, they gave me a senior discount! This company and the technicians, Lou and Rob, have restored my faith in plumbers. I will use them again, if the need arises. read more

We had a leaking toilet. Conforti was the only local business able to come out the same day! The technician was friendly, helpful and knowledgeable! All fixed in one visit! read more

I had a problem with my septic tank and the only reason I called them is because the builder had them listed as the folks that installed this tank. When I called, I told about this problem, she (secretary/front desk) never mentioned there is a service call charge. The guys came out and gave me a bill for $102. I got real angry and the gym said that unless you ask, then the lady's in the front desk will not tell you about service charge. I think that is a very shady and used car salesman way to do business. read more

Probably have used Conforti at least a half a dozen times for plumbing needs and will continue to do so. They are professional and do quality work. For the most recent work, Nick spent a great deal of time with us on our estimate, making sure we understood the repairs he would eventually complete or quote us on. Day of first repairs, they were completed on time and with great attention to detail. I was walked through everything that he did to make sure I understood and knew how everything was changed and functions now. Very kind people, great service and quality work. Highly recommend! read more

Conforti Plumbing has been to our house on two occasions. Both times they have been punctual, polite and very honest. For example, today they came out regarding our "dead" garbage disposal. When it was turned on it did absolutely nothing...no noise--no nothing. I pressed the reset button and tried to unlock it using a disposal wrench, but it was frozen. Since we were sure we needed a new one, we asked if they carried them on the service truck before coming out. They could have easily sold us a new one, but instead "unfroze" our old one. We will continue to call them when we need service. We very pleased with Conforti Plumbing. read more

This is a lousy company at best. Their customer service is abysmal. Their service technician named "Rob" has been to our house a couple of times. The first time, he was extremely rude and distasteful when he burped in my wifes ear. We overlooked his poor manners and they sent him again because their other service technician "gets claustrophobia"! Rob showed up in brand new jeans and a flashlight...apparently he was not planning on working?? He made an excuse and blamed us that we did not prep the jobsite (even though he hadn't communicated what he needed) and left...almost as if he would take any excuse that would save his pretty, brand new jeans...Extremely dissatisfied with the service and poor communication, I spoke with the OWNER (Marvin "Nick" Collins) and he was extremely degrading toward me when I questioned him about his companies lack of communication and willingness to complete our job. He completely ignored my question and, instead, blamed me . After getting upset, Nick hung up on me stating, "call someone else!" read more

I had a clogged toilet. They responded quickly and were able to unclog it. Dave was very nice.

Conforti Plumbing installed a new kitchen sink for us. It was a very difficult job as they were replacing an old, heavy, cast iron sink with a new stainless steel sink. They did a fantastic job and we would recommend them to anyone. This is a great company that stands behind their work and really cares about their customers and the quality of the work they do. read more

BD mainly dealt with the actual plumber but I spoke to them on the phone three times. Each time they were friendly and helpful. We needed someone to come out to check the plumbing in our toilet and we were lucky to get same day service. They call in advance to let you know when they are heading towards you. Prices were good and BD insisted that I give them 5 stars. He really seemed to enjoy the plumber and learned a lot. Highly recommended. read more

We called the company and asked if they worked on our particular type of hybrid water heater. They assured us that they did. However, when the technician came out he stated that he had never seen a water heater like ours. He did take it apart, but was unable to fix it. He offered us a quote for a new HVAC unit (?) and then recommended we replace our hot water heater that is still under warranty. I did contact the office, but no one ever called me back. read more

Conforti just finished replacing the main water line to my house as well as a few other tasks earlier today. Nick is always a pleasure to deal with, and did a great job orchestrating the project. Extremely friendly and an all around great guy. The gentleman who carried out the job today Dwayne and Charles were no different. Friendly, efficient, and super professional. Very fair with pricing and super quick. Highly recommend and will continue to do business with Conforti in the future.. Thanks again!! read more

These guys are the most awesome people, we were hard on our luck and these guys helped us with very competitive prices so we could afford to get our stuff fixed, Thanks Conforti! read more

Wayne came by and inspected our plumbing as we were having challenges getting hot water up to our master bath room in a timely manner. We were feeling that we were wasting water waiting and waiting for over 2 1/2 minutes each time for the hot water to be delivered. He recommended a hot water pump that absolutely did the trick. He was professional and communicative and we would certainly recommend him for anyone needing plumbing services. Peter T EDH read more

This company came to my rental property to clear a clogged line. They never cleared the line. They were unable to send a camera down the line to see what the problem was that day. It would take another two days before they could get a camera. As the house was unusable due to the clogged line another plumber had to be called so I would not have to pay for my tenant to stay in a hotel. They ended up trying to charge $575.25 for doing nothing other than making an attempt to clear the line which they couldn't. This is a ridiculous amount of money and it was ridiculous that they couldn't clear the line or even find out why they couldn't clear it. read more

Non existent customer service. Apparently they don't need customers. I had Nick come out to give me an estimate for installing an electric heat pump water heater. He promised he would email me an estimate. When I didn't hear back from him I called the company asking about the estimate. I was told they would check with Nick and get one sent out immediately. Once again I never heard back from anyone from Conforti. My thought now is if you can't get them to respond to a proposal then it seems likely you wouldn't hear from them is there was ever a problem with their work. read more

Dave, at Conforti Plumbing is outstanding. He Totally went above and beyond to get our new Garbage disposal and faucet installed in time for my wife to come home. True professional. Highly recommend. Matt and Julie Pollock Pines read more

I have, up until January 16, 2017, been a fairly satisfied customer. On this particular day, however, Conforti plumbing took 3 seconds to slide a bypass switch to off. They then charged me $97.00. I was told $97.00 was the charge for their service call. I think I will charge them $97.00 for being a repeat customer. This will be my service charge for them. After all, they are not a viable business without customers and that is a service we do for them. I am very dissatisfied. The fact that this is industry norm, per Conforti, is not adequate justification for fleecing their clientele. read more

Arrived on time along with a phone call. In fact they came early and that was great. CJ was so nice, found the leak and sealed it. It was a hot day to be digging but he gave me options and follow thru. I no longer have a wet spot outside my garage and everything is back to normal. Thanks again CJ it was great meeting you. Judy James read more

It's never a good sign when there is water leaking from behind the wall under the kitchen sink. I made several calls to other companies, but was not able to actually speak to a person and had to leave messages hoping for a call back. I was pleasantly surprised when I called Conforti and they actually picked up the phone! She was able to schedule someone to come right over and take a look. Fred came to the rescue. He was courteous, extremely friendly and in a great mood! He assessed the situation, and before I could pile another dish on the counter..he resolved the problem. He replaced a very old and corroded copper pipe. He worked quickly, efficiently and was very tidy. The price seemed fair for the work it entailed. Thank you!! Carrin J. Shingle Springs read more

Unfortunately this company has awful customer service and very poor social skills. No Follow-up and not helpful at all.

BEWARE! CONFORTI PLUMBING IS A BIG RIP OFF. My first impression of CONFORTI was great! The office staff worked diligently to find an appt time that would work for me. And, the Service Tech who came out was friendly and seemed knowledgeable. But, then reality happened...the job ended up being $500+ over the estimate. Something is wrong with this picture! Several areas "The Service Tech" should have done better (obviously). From measuring the water heater closet -to- looking under the house -to- being prepared for the job. Oh no, he had to drive back to the shop for fire proof paint and the correct size piping. AND, I'm being charged per hour? Wrong, just wrong. Several questions popped up about my bill so I called the office to get answers. Got the run around. THREE CALLS later I get a response (sort of). A lot of placating and one sided talk, talk, talk. So much talking I forgot (almost) what I wanted to say. I was in a room full of people and apparently they could hear me across the room. Word of mouth advertising can be good or bad. In this case - you be the judge. So, in summary: if you have a lot of discretionary income - go with CONFORTI. But, if you are like me, a disabled person living on a fixed income...find some other company to do your work for you! P.S. Their senior discount is a measly $4 off their $110 labor rate. Ridiculous! read more

On 11-29-2019 at around 10:00 AM Hawaii time, I was sitting in the airport in Kauai when my house sitter sent me a text saying that all three toilets were clogged up and dirty water was backing up into both showers. Realizing this was the Friday after the Thanksgiving holiday, I reached out to Conforti Plumbing because they had snaked my system on Christmas morning a few years back. and it was worth the extra holiday pay to have my toilets flushing again ASAP. When I called from the airport on 11-29-2019 at 10 A.M. Hawaii time / 12:00 P.M. California time, I was told there was no way anyone could respond to my issue before I was to arrive home that evening. After spending a week in Kauai, the last thing I wanted to come home to, was 3 clogged toilets, and dirty water in both showers. Luckily, I was able to get an emergency plumbing visit from Rooter Hero and my issue was resolved before I got home. I was loyal to Conforti Plumbing based on the way I was treated on Christmas morning a few years back, but I wont use Conforti Plumbing any longer based on this latest experience. read more

Our main water line broke at 530AM and it was raining heavily. It was a freak accident where a water faucet sticking 2 feet out of the ground had been sheared off by a rogue garbage can. Water was shooting 3 feet in the air. I called Conforti and they came right out. Turned off the water and began digging. Because it was so cold and still heavily raining, it was a mess but Conforti did what needed to be done. They had to go for parts and spent most of the day fixing it. For me, that was going the extra mile and it was really appreciated. I highly recommend Conforti read more

Beware! They charge $95 just to come out and look at things and prepare a bid on a project. Business must be booming.

My hot water heater went out on a sat, Conforti replaced it tues, couldn't be happier with their job performance

Great company, responsive and helpful. Honest pricing and hard work. Thank you!

Knowledgeable, honest and reliable. My water heater wasn't heating my water properly and I wasn't able to take a hot shower or bath anymore, so I called Conforti. The plumber arrived on time and was very thorough and fastidious with the work he did. He made sure everything was fixed, gave me a some good advice and pointers and cleaned up when he was finished. This is a good plumbing company, I highly recommend them. Thanks Conforti!! read more

I am extremely happy with the service and price. We had a small leak under the house and far away from the access door. It was a no fun job to do and I had bids over $500 from other plumbers in my service area. Conforti Plumbing arrived on time and did the whole job for me within 1.5 hours for a total price of $174.00. Save yourself some time and call the plumber with experience and integrity make Conforti plumbing your first phone call. read more

Had a back-up going into septic tank. Called Conforti this morning and they had someone here before noon. Charles fixed the plug and explained what was happening so we can prevent future problems. Both he and Allie (front office) were easy to deal with. Best part is, we are back to normal! read more

We've had Conforti out to repair plumbing issues twice. Every time they are courteous, punctual, and professional. Prices are reasonable, and they do a great job. If you need a plumber I would highly recommend Conforti. read more

I am extremely pleased with Conforti Plumbing. The office called me when the plumber was on his way. He arrived on time. Very professional. My main water supply to the house had developed a leak and Joseph had it mended with a new pipe in about an hour. I would recommend Conforti Plumbing. If you have a plumbing issue, give them a call. You will be pleased. read more

Hmm, thought I already posted a review last week but it's disappeared.... anyway, these folks are very polite and responsive on the phone, scheduled appointment, Peter (the plumber) called on his way out to my place and was quite punctual, did the work quickly and efficiently, was friendly and explained what he was doing but wasn't overly talkative (you know what I mean, the folks that never shut up and you have other things to do with your day) nor did he try to lecture me on the intricate details of plumbing (thank gawd), The price seemed reasonable. I'm happy and will definitely call Conforti first the next time I need a plumber! read more

I first called Conforti Plumbing around 2007 based on a recommendation of friend who had her own Yelp type book before Yelp was mainstream. We have always been happy with Conforti's service. Even when a faulty part was installed and failed, Conforti Plumbing did the right thing. Not only did Conforti make sure the part was fixed, but they also had the damage that was done repaired! I will continue to use Conforti for my plumbing needs. read more