Horrible CM with an owner who can't separate business from personal. My company did over $100K in business with them and there was always some kind of catastrophe. They would order the wrong boards, wrong parts and lose my parts(misplaced in their factory for months on end), and always to blame me for their carelessness. Never once, did they accept responsibility for their mistakes. I even had to take unfinished products and hire random people to finish thru-hole solder work.
About 10% of the products failed quality control and were returned, never to be replaced or credited. They couldn't even stay on top of simple accounting and to this day my unorganized stuff sits on their dusty shelves.
Anything that could go wrong did go wrong. Never a concession or a simple "Sorry". Our company finally got international distribution deal and just when we were ready to "ramp-up" our production, the owner decided he would no longer produce my products and that I had to find a new CM.
Straight to voicemail on so many occasions, I would usually get ghosted for 1-2weeks straight on a critical delivery date and then they would send me a text on a Friday at 4pm stating that they couldn't get to my stuff and that it would be ready the next week. Then the same pattern would continue again....for weeks on end.
I always paid them on time and it is sad that someone can have such an arrogant attitude. There are so many struggling businesses in USA right now and I would gladly give my money to anyone with a positive work ethic regardless of which country they are based.
The owner would never speak to me personally on how to better our process and business relationship. He sure would cash my checks.
What a Shame! Save your self a bunch of headaches and
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