Just finished my laser session and i'm so happy how kind and helpful everyone was! Taylor did my…read morehair removal and she was so sweet and super quick! I love her technique and how informative she is! I also want to point out how amazing Luciano is! Omg he is one of the sweetest and most passionate people i've met! Right off the bat he made me feel so comfortable and once my session was over he was helping me figure out my maintenance sessions and he was so understanding as to why I couldn't do it right now. Definitely calling him back when the time is right! Thank you all so much for the best service!

I am breaking up with laser away. After being a loyal customer for five years and spending many…read moremany thousands of dollars I will never give them my business again. I'm tired of being constantly disappointed by their receptionists At multiple locations. 1. I'm sick and tired of their aggressive high-pressure sales tactics. They receive commission. 2. They make too many mistakes. There's been a ridiculous amount of times where I show up for an appointment and the time we chose via phone is not the time in the computer system when I get there thus creating a Domino effect of schedule problems for their day. This has caused me to miss procedures, because they didn't have time, because they screwed up. 3. Their bait and switch scams. Multiple times they called me to tell me about a sale, but then when I'm ready to pay all of a sudden, there are brand new terms and conditions and changes of information. I'm over it laser away. I'm done with y'all. Never again.

I' ve been coming here for various services for years now. Friendly front staff, good…read morecommunications and of course excellent treatment by the doctor. It is the only place I trust for Botox.

I have been a client with Dr. Jafari for more than a decade, she always takes good care of me and…read morenever upsells anything like the others in the same business. Her staff are all well trained and knowledgeable, my microneedling esthetician Sophia is the best! She's detailed, patient, and takes pride of what she's doing. I'm happy with the result and looking forward to taking the next session very soon!

I had a great experience with microneedling here. It was a professional and good experience.read more

Came in for hydrating facial and underarm laser hair removal and had the best experience! Laser…read morehair removal was super quick and easy. Jinny helped me with the facial, and it was super relaxing. She explained every step and product she was using on my face which made the whole experience smooth. I even had a nice nap during the facial which was amazing. Would definitely recommend coming here!

I have been coming here for over a year now for laser hair removal. I have seen nurse Rio every…read moretime and she is the best! She is always so professional and takes her time to make sure I am getting the best treatment and advises me on the effectiveness of my treatment by adjusting the laser settings and answering all of my questions. Could not recommend New Look or Rio more. I have referred two friends here already who also love it!

Just wanna take the time and recognize the nurse who always takes care of me by the name of Emily…read more great service. She is very thorough and very polite and very comforting. She takes the time to explain everything very courteous and very respectful. Great job Emily ! You guys are lucky to have this young lady. I'll see you in four weeks Thank you

I've been coming to Liquid Beauty for many years…read more John is amazing. He is meticulous, approachable, and candid. I can always ask him questions and he is super knowledgeable. For my hooded eyelids aesthetic, I feel like I'm in great hands to keep that natural but fresh look. Front desk is friendly and booking appointments is pretty straight forward by doing it on their platform.

I've been coming to Liquid Beauty for 2 years now for Dysport and Filler…read more Although it is a long drive for me coming from LA says a lot. I trust my injector(s) John and Tiana on their honesty, professionalism and the time they take to answer all your questions regarding the results you're looking for. I highly recommend Liquid Beauty for taking years off your face and body.

I went for the first time today. I was really nervous because it was my first time getting lasered…read more The staff was really friendly. It was really clean and super cute in there. The nurse that took me in was really informative and she explained the process and the aftercare made me feel comfortable. Her name is Megan loved her also the front desk receptionist Micaiah super friendly provided a lot of information. They have different payment options which I love they have single treatment options which a lot of places don't have. They also have payment plans if qualified. I will be back.

Extremely Disappointing Experience at SEV Laser Irvine - Unprofessional and Rude Customer Service!…read more I was first introduced to SEV Laser when their PR team reached out to offer me a complimentary treatment in exchange for sharing my experience on social media. I visited their Huntington Beach location and had such a wonderful experience! The staff was friendly, welcoming, and professional. Because of that positive experience, I decided to purchase a Groupon and book another treatment at their Irvine location. Unfortunately, I couldn't have been more disappointed. My appointment was scheduled for 1:50 PM, and I live approximately 30 minutes away. At 1:30 PM, I called to let the receptionist know I was running five minutes late and would arrive at 1:55 PM. She told me that was completely fine. At 1:48 PM, they texted asking if I was on my way. I couldn't respond because I was driving. Shockingly, at 1:52 PM, they had already canceled my appointment, marked me as a no-show, and sent a message saying I would be charged 50% of the service! I arrived at exactly 1:55 PM, just as I had promised, only to find the door LOCKED. Nobody would answer or let me in. I called customer service, and even they couldn't reach anyone at the Irvine location. I stood outside waiting for approximately 30 minutes until an Uber delivery driver arrived. Suddenly, an employee opened the door to accept the delivery. When I approached her to explain what happened, she was incredibly rude and dismissive, saying she was on her lunch break and didn't want to talk to me. So apparently, they had time to open the door for an Uber delivery but couldn't take a moment to help a paying customer who had called ahead and arrived at the agreed-upon time? What makes this even more frustrating is that I genuinely liked SEV Laser after my experience at Huntington Beach. I was happy to support the company with my own money after initially being introduced through a PR collaboration. Unfortunately, the Irvine location completely ruined that impression. I understand businesses have cancellation policies, but customers should not be penalized after receiving verbal approval to arrive five minutes late. Being marked as a no-show before I even arrived, locked out, and then treated rudely is simply unacceptable. I will NEVER return to the Irvine location. I hope management takes customer service more seriously because no customer deserves to be treated this way, especially after making the effort to communicate in advance. I am now requesting to transfer my Groupon to their Long Beach location because I refuse to return to Irvine after this experience.

I had a wonderful experience getting Botox here. The entire med spa is incredibly clean,…read moreprofessional, and welcoming from the moment you walk in. Erika was absolutely fantastic. She really took her time to understand what I wanted and tailored the entire experience to my specific goals. I deeply appreciated how honest she was with her suggestions--she gave expert advice without making me feel pressured or upselling me on things I didn't need. The results look amazing and natural. If you're looking for a skilled, thoughtful injector, definitely ask for Erika!

I had such a great experience here! Katie, the manager, was seriously so sweet and welcoming from…read morethe moment I came in, and Nurse Karen, who did my treatment, was amazing. She made me feel so comfortable throughout the entire process and was so kind and attentive. They both made the whole experience so easy and enjoyable. You can really tell they care about their clients and making sure you feel comfortable and taken care of. I'll definitely be coming back!

I had a HydraFacial with Christina and had such a wonderful experience! My skin felt so hydrated…read moreand looked refreshed and glowy afterward. Christina was knowledgeable, and everyone on the staff was so friendly. I also loved the new space! It's beautiful, and it made the whole appointment feel calm and relaxing.

I've been a client since the early days, when Janell founded the organization-having followed…read moreJanell and her Team to both the Cerritos &Costa Mesa locations. Staff is consistently amazing and accommodating; the practitioners pay attention to the client goals and offer a personalized approach. Sarah stands out as an exceptional practitioner--and someone I enthusiastically recommend: professional, caring, and attentive to detail! I always feel comfortable and well cared for. Kelley

I developed facial paralysis with synkinesis following Bell's palsy and have seen several doctors…read moreover the years, undergoing multiple procedures to improve my facial symmetry. After hearing wonderful reviews about Dr. Tsay at Ageless MD from my sister, I decided to schedule a consultation. To be honest, I wasn't expecting the experience to be much different from the other physicians I had seen who specialize in facial paralysis. I was wrong. Dr. Tsay is incredibly patient, compassionate, and thorough. He took the time to ask detailed questions, listened carefully to my concerns, and developed a personalized treatment plan. I trusted his process, and I could not be happier with the results. The improvement has been remarkable. My friends and family have noticed the difference almost immediately, and I feel much more confident. No wonder Dr. Tsay Recognized as a Top 100 Injector in the United States! He's great! If you are dealing with some form synkinesis or just want amazing Botox, I highly recommend Dr. Tsay at Ageless MD. You will not be disappointed.

I've first saw Dr. Tsay as most 10 years ago and fairly recently moved back to town so I started…read moreseeing him again for my Botox and NAD. I love going to him because he listens and genuinely cares about me and my needs. I don't feel like he tries to up sale me like a lot of med spa's do. His office is beautiful and all of the girls that work there are super sweet! I love the massage chair in the waiting room also ! I highly recommend him!

Roxy is very nice and sweet. She makes you feel very comfortable while getting electrolysis!read more

i love Roxy!! she's a sweetheart and her work is amazing! the place is really clean and relaxing as…read morewell. definitely get an appointment if you're thinking about it!