Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Mike and Brian are great guys that know what they're doing! I personally don't so therefore I look…read moreto them for assistance with all sorts of computing issues at work as well as at home!

I had a recent death in the family and my laser printer decided to take a vacation and both…read morebrowsers were very punky, I wasn't the most placid client, neurotic and frazzled would be more accurate, Well Calm Brian showed up at the door and fixed everything in under 90 min. I felt much.better immediately. His price was too low so I gave a hefty tip. Excellent place to solve your computer issues, Very strong recommend, George

I needed a new battery in 4 year old iPhone, and Apple online suggested a few independent shops,…read moreincluding BCS. The Keene store had the battery and scheduled service the same day. For some reason the phone wouldn't work with the new battery; "we're trying to figure it out with Apple." A BCS technician was on the phone a few more minutes, and to my pleasant surprise convinced Apple that this was a product problem not a customer problem - Apple agreed to replace the phone. By noon the next day BCS had received a replacement phone from Apple, and loaded my apps and info onto it. Thank you several Nashua employees for advocating on my behalf.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

I have been using computer services in the Amherst area for about 25 years. I have generally been…read moresatisfied with the services I received. But now in my very senior years I have come upon a real treasure with Left Click. I'd been having lots of problems with my PC for the last 4 months and hoping to avoid taking in for repairs, worrying that I wouldn't be able to manage all the re-connections. I finally gave in and called Left Click. I told them of my worries and they said 'we'll pick it up with our courier, fix it, bring it back and set it up All that for a very reasonable price. I couldn't believe my ears. All that worrying over something they made so simple. They took care of the whole project in two days! I'm a new man. What a gift to this community is an outfit like that. Left Click is all Right. Thank you. Jerry W.

Great store. Fixed my laptop for a very reasonable price. Highly recommend. They even stated open a…read morefew minutes past closing so I could get my laptop before the weekend.

Stopped in as my network adapter broke and I needed a new one fast. Owner was amazing and gave me a…read morespare one he had for free and walked me through the setup. Will be coming back if I ever need help with my computer!

This guy refused to even look at my computer. I took it elsewhere and it was an easy fix. I will…read morenever even go this place on Main Street again. Nobody should.

We had an excellent experience with the technician fixing both of our computers speedily!…read moreHe was kind and clearly explained how he fixed them and what we should do going forward. I wish there were more fabulous retail places like this one!!

I had left my connection to my laptop charger at home and I was unable to locate one in the local…read morebig box stores. My computer is a couple of years old so it was not as readily available. The owner was able to find one for me after we texted back and forth. He was so kind to take the time to look and check before I came in. I arrived to pick it up and he insisted to give it to me for free despite my trying to pay him. I was just floored by his kindness. I do plan to pay it forward because kind people exist in this insane world.

I had a small crack in my screen. Brought it to Tech one. There was a problem getting screen…read morehowever after a month and half it was fixed... then it wouldn't power on when I received it back Brought it in. They fixed the problem and tada... my laptop is up and running. They gave me a big discount on labor as It took so long to get a screen ... I will say communication with customer is key.... I had to call several times or email to get a response about my laptop but they did the job! I definitely recommend them

Terrible. I brought a computer with a virus to Tech 1. They "fixed" it. It booted up once at…read morehome and died. They told me it was Facebook and that using Facebook installs something called "Frogware" on your computer. I brought it back and insisted they fix it again. They did, but it didn't work. Called back - they wanted another $50 to look at it. I gave up and went to Suzor. Problem fixed.

My aunt's android phone decided to create a password on its own and locked her out. (Yes,…read moreapparently it can do that.) After dealing with three other places and getting nowhere, being told she'd have to buy a new phone, we went to Rubber Duck. Spoke with the woman there, and she was awesome. My aunt did not have to buy a new phone. Tip: Even if you don't want a password on your phone, create one you'll remember anyway, then disable it. If the phone creates one, it's not going to tell you what it is.

Attempted to contact twice during the week with situation explained. No response back either time…read more Not go for business