This company repeatedly cold calls by knocking on my door ignoring my sign that states: "No…read moreSoliciting". If I wanted an alternative to ADT, I would initiate my own research and would not select them as I want a company that provides a customer centric adittude. I sent an email to reviews@vivant.com. hopefully they will stop this marketing tactic

I only gave them a one star because I did not have an option for anything lower. This company…read moreprovides the worst customer service and employee attitude that I have ever received. We were customers for thirteen years and there was no appreciation for our long term commitment to them. We cancelled our service because we sold our house and were moving and the difficulty of cancelling our service was amazing. Evidently the cancellation policy requires 30 days notice and they definitely hold you to that policy. The company representatives were hard to understand and they also had a hard time understanding what I was saying. I will never recommend Vivint to anyone I know who is looking for a security system nor will I consider signing up with them if I decide to hire a security company at my new home.

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

I had some new windows put in my home and a few of the zones were not working and needed to be…read morepermanently bypassed. I had another person out, that spent over an hour, that charged me quite a bit and nothing got resolved. Carlos from Socal Alarm came out and within 15 or 20 minutes switched the wires and shut down the 3 zones. I highly recommend this company and Carlos.

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

We purchased a home in Palm Desert earlier in the year that had some alarm equipment left behind by…read morethe previous owners. The alarm company they had employed however, was relentless! So not interested in pushy salesmen showing up at our doorstep on weekenights and weekends. We got a referral from a friend and called Comtron. Their level of customer service is unmatched - the technician who did the work was very friendly, knowledgeable and did a great job of walking me through the process. Very professional company. Highly recommend!

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

We've been using First Call Security to monitor our warehouse, and they've been fantastic to work…read morewith. It's reassuring knowing our building is professionally monitored 24/7, giving us peace of mind whether we're at the office or away after hours. Big shoutout to Pete, the installation crew, and the office staff. Everyone has been professional, responsive, and easy to work with from day one. The installation went smoothly, communication has always been great, and it's clear they take pride in what they do. If you're looking for a reliable commercial security company for warehouse security, business alarm systems, access control, or 24/7 security monitoring, I highly recommend First Call Security. We're glad we chose them and look forward to continuing to work together.

I've known about First Call Security and Sound for nearly a decade and have known Pete for over 20…read moreyears. He has always been prompt, reliable, and consistently offers high‑quality products at fair and honest prices. We recently received service that truly stood out--Jay Jay, the technician, was extremely knowledgeable and helpful throughout the process. As part of a country club and HOA management team, we rely on First Call for our camera and security systems. Their continued excellence keeps us coming back, and we look forward to maintaining this relationship for many years to come.

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

I had an excellent experience they were extremely! Professional And offered fair pricing. Their…read moreknowledge gave me the confidence to make the best decision for my Home protection.

Came by and Leo I believe was the gentlemans name that came to my house and when I explained the…read moreissue I was having he had me up and running with out a issue.prior to him I had my cable and internet provider here and they were not able to figure it out 4 technical support people 1 management person.then I tried my computer service person not him 3 other alarm company's 2 were rude and would not come out the one that came out (no names being mentioned)smelled like BO and Smoke and charged$95.00 and blamed it on cable so Leo is my guy for both cameras and Security Joe r

I have used PFL Security Services for approximately six years now and have received nothing but the…read morebest quality service that a company can offer. I recently bought a new home and I upgraded its existing security equipment to a newer, more sophisticated and more reliable system. PFL provided exactly what I wanted and placed motion sensors, security key pads, and other equipment to my complete satisfaction. Leo, our PFL Security Specialty Technician, installed my security surveillance system in tactical areas where any intrusion can easily be detected, be captured and be recorded. PFL Service is reliable and is very affordable. Leo from PFL was very flexible and worked with me during my home-service appointments. This company is really "committed" to its clients. Rocco La Quinta, California

Maximum Security continues to provide superior security services…read more Eduardo carried out our annual maintenance check today. Eduardo, personable and thoroughly professional, ran a comprehensive diagnostic test of every aspect of our security system. From door and window sensors, to the keypad and communications equipment, Eduardo attended to every aspect. Eduardo made timely suggestions regarding ways in which to maintain our equipment, recommended a schedule for individual battery replacements, and, at no time, attempted to sell upgrades or additional ancillary features. We certainly appreciate Maximum Security's staff, their willingness to assist homeowners, and clearly understand why neighbors value their service so highly. A special shout-out to Brenda in the office who is always cheerful, helpful, and skillful. Best regards, Andrew & Donna Gregg, Palm Springs.

I had this alarm company for five years, I was more than pleased, they apparently they sold to a…read morelarger company, I had to close my company, unaware we apparently owed one month upon closing, the lady at this new company was rude, threatening, aggressive, impatient and nasty in her attempts to collect $149, I paid the bill willingly, but if you are ever behind for a moment on your bill, buckle down she thinks she's a tough employee. I personally would find a much more customer friendly alarm company.