I carefully reviewed ConSouth's website, BBB ratings, Yelp reviews, photos, etc. before contacting Jason to request an estimate for a stamped concrete patio, which would be approximately 1,000 sq feet, and to include a fire pit. He arrived early, was friendly and warm, listened to everything we wanted, offered advice. My husband and I were left with a great impression and looked forward to receiving our estimate. Then we waited, and I followed up with a text. I was understanding, I knew he was probably very busy, perhaps even had larger jobs pending. But we received absolutely no response. Not even an acknowledgement. Jason was our very first estimate for a renovation project that was to span both inside and outside, and we were so excited to get started. His non-responsiveness was disheartening. We questioned ourselves, were we unlikable, were our house and project too small for him? I knew he came all the way from Conyers to Alpharetta, so thought perhaps he just didn't want to make the trip for several days that the project would take to complete. If he didn't really want the job, all he had to do was reply to my follow up that he was unable to accept the job. That would have been the professional response. Of course, we are now going with the company that has bent over backwards to be helpful and responsive. read more