My elderly father got caught up in an online scam that left his laptop full of malware. I own a…read moresoftware development company and I'm very technical. I wanted to find someone who was actually technically qualified to handle this, and I have. I had thought about going the Best Buy or Geek Squad route, but I've had mixed results with both over the years, and honestly I didn't want to make my parents drive somewhere to drop off the laptop, just to have to drive there again to get it another day. They're quite elderly and I needed someone who could just go to them. When I called KC Technologies I immediately spoke with Kael, the technician that would be helping my parents. I liked that I was speaking directly with Kael because I was able to explain the details of what had happened without a call service or some kind of dispatcher trying to recreate the information. He walked me through their process for cleaning and securing the laptop, which in my opinion was comprehensive, and assured me that they had handled this exact type of situation many times. quickly arranged a same-day, in-home visit for a very reasonable flat fee.. He went out to my parents' house in the evening, so I didn't hear anything else about this until the next day. My parents talked about Kael for days afterward. That might not sound like a big deal, but my parents are not exactly known for handing out compliments. They said he was kind, patient, easy to talk to, and that he explained everything he was doing in a way they could actually follow. He never made them feel embarrassed or foolish about how they ended up in the situation, which meant a lot. Kael also didn't just fix the one laptop he came for. When he assessed the situation, he took it upon himself to check the two other computers in the house, found malware and hidden files on those as well, cleaned everything up, and set my parents up with software to help protect them going forward. My dad offered to pay him more for checking the other computers, and he refused to accept it. Perhaps I'm getting cynical in my old age, but I'm not impressed by much these days. That said, I'm extremely impressed by this company and specifically this technician. These folks were professional, thorough, and genuinely kind. As parents get older, the internet becomes a minefield and it's really hard to find someone local who will show up at their door, treat them with respect, and actually solve the problem. KC Technologies did all of that. I'd recommend them without hesitation and would definitely use them again.

Fantastic customer service! Had our Medical practice up and…read morerunning in 40 min. after arriving on site. If you have an issue with your pc contact KC Technologies! You'll be glad you did!

I went online looking for someone who could replace the screen on my sons iPhone. After calling…read moreseveral companies I finally reached Tim. He agreed to match my lowest quote and he added a screen saver. His repair desk is out in the open so you can sit an watch him do the repairs. I didn't realize how much work was involved in changing out the screen on a 6S. He fixed the phone while we waited. The phone works great and I will use him for future repairs.

From the owner: Computer & Cell Phone Repairs, Samsung and other Android Phone Repairs, Apple Product Repairs,…read moreipads ipods iphone's

I'm really happy with Matt's help, he is very friendly. Against tough odds, he was able to…read morerecovery my wedding photos off a damaged flash drive and it only took him an hour to do. Looks like I am going to stay married thanks to Matt's help.

I walked in with my desk top under my arm after a certain Squad said I probably needed a network…read morecard. 20 minutes later I walked out with a tuned up computer, two free programs to keep it clean and running and - no network card. Matthew was great. Friendly, obviously competent and m ore than reasonable. I can't recommend the service highly enough

I recently purchased a hidden gem at Grolen Computers. A…read moreUSED, Excellent Condition HP Pavilion 27" IPS Touch Screen All In One PC. It was $400. The same PC is listing for $950 on ebay. New, it is listing for $2000 on Amazon. It had a small SSD, and an Optane 16gb NVMe PCIe M.2 Drive. I removed the SSD that was in it and replaced it with a 500gb PNY SSD. I downloaded the Optane Management software, and used it to deactivate the Optane feature, basically converting the M.2 slot into a usable NVMe PCIe M.2 Hard Drive slot which I used for a secondary drive internally. It has 2 USB "C" high speed ports, and 3 Gen 1 USB 3.1 ports. The really nice thing is that it has HDMI "IN" & HDMI "OUT". By using the buttons on the right side of the monitor, I can use the HDMI "IN" port for my laptop's second screen, and the computer does not even have to be powered on to do this, just use the middle button on the right side to use this machine just as a monitor. I also upgraded the BIOS, and can now use 32GB of 2666mhz DDR4 ram from my old gaming laptop. I also use a stylus to work directly on the touch screen to do my digital art and photo manipulations in GIMP and Inkscape. The sound bar built into the front of this machine has very good quality sound.

I brought my 3 year old laptop to be looked at due to not booting up, they found two issues, one…read moreregarding the video card and one about a RAM issue. They narrowed down the video card issue, but said it would take several hours to figure out the issue with the RAM and once they did, they may not be able to fix it. I told them not to dig further into, they told me to come pick it up and would not charge me, I thanked them for that and told them I would still pay for the time they put into it.

OUTSTANDING! Vinny, the owner is BRILLIANT! He can fix any problem in rapid time and charges…read morereasonable rates! He even makes house calls! Gale of Manchester

I needed a battery replaced on my Lenovo Yoga laptop; the tech was super helpful and quick. I…read moreprovided the battery and my laptop was ready to go in less than 90 minutes. Very happy with the service and speed!

I had such a great experience with Kyle, my laptop screen broke on a friday afternoon and he was…read moreable to order the part and get it fixed by sunday! The whole repair only took 30 minutes, I rely on my laptop to run my business so it was such a relief that he was able to fix it so quickly, and at a reasonable price. He was also very quick with communication and I appreciated the flexible hours as well. He said he can even fix my older desktop which I thought there was no hope for, so that's amazing! I will 100% be going to Kyle for any future tech problems, highly recommend and you won't find anyone better in the area.

I am in charge of hardware for Larson & Larson. We have used Paradigm for four years, after our old…read moreserver died and our prior IT support was unable to assist. Paradigm stepped in, propping up our dying server long enough for us to replace it, while minimizing downtime. Paradigm continues to be our partner in the operation of our law firm. Reliable, reasonably priced, and capable, I highly recommend Paradigm.

From the owner: We are your local IT management company, dedicated to keeping your technology investment up and…read morerunning smoothly so you can focus on your business. We specialize in the IT management of companies in the following fields: Legal, Medical, Financial, Manufacturing, and other small and medium sized businesses.