My elderly father got caught up in an online scam that left his laptop full of malware. I own a…read moresoftware development company and I'm very technical. I wanted to find someone who was actually technically qualified to handle this, and I have. I had thought about going the Best Buy or Geek Squad route, but I've had mixed results with both over the years, and honestly I didn't want to make my parents drive somewhere to drop off the laptop, just to have to drive there again to get it another day. They're quite elderly and I needed someone who could just go to them. When I called KC Technologies I immediately spoke with Kael, the technician that would be helping my parents. I liked that I was speaking directly with Kael because I was able to explain the details of what had happened without a call service or some kind of dispatcher trying to recreate the information. He walked me through their process for cleaning and securing the laptop, which in my opinion was comprehensive, and assured me that they had handled this exact type of situation many times. quickly arranged a same-day, in-home visit for a very reasonable flat fee.. He went out to my parents' house in the evening, so I didn't hear anything else about this until the next day. My parents talked about Kael for days afterward. That might not sound like a big deal, but my parents are not exactly known for handing out compliments. They said he was kind, patient, easy to talk to, and that he explained everything he was doing in a way they could actually follow. He never made them feel embarrassed or foolish about how they ended up in the situation, which meant a lot. Kael also didn't just fix the one laptop he came for. When he assessed the situation, he took it upon himself to check the two other computers in the house, found malware and hidden files on those as well, cleaned everything up, and set my parents up with software to help protect them going forward. My dad offered to pay him more for checking the other computers, and he refused to accept it. Perhaps I'm getting cynical in my old age, but I'm not impressed by much these days. That said, I'm extremely impressed by this company and specifically this technician. These folks were professional, thorough, and genuinely kind. As parents get older, the internet becomes a minefield and it's really hard to find someone local who will show up at their door, treat them with respect, and actually solve the problem. KC Technologies did all of that. I'd recommend them without hesitation and would definitely use them again.

Fantastic customer service! Had our Medical practice up and…read morerunning in 40 min. after arriving on site. If you have an issue with your pc contact KC Technologies! You'll be glad you did!

I recently purchased a hidden gem at Grolen Computers. A…read moreUSED, Excellent Condition HP Pavilion 27" IPS Touch Screen All In One PC. It was $400. The same PC is listing for $950 on ebay. New, it is listing for $2000 on Amazon. It had a small SSD, and an Optane 16gb NVMe PCIe M.2 Drive. I removed the SSD that was in it and replaced it with a 500gb PNY SSD. I downloaded the Optane Management software, and used it to deactivate the Optane feature, basically converting the M.2 slot into a usable NVMe PCIe M.2 Hard Drive slot which I used for a secondary drive internally. It has 2 USB "C" high speed ports, and 3 Gen 1 USB 3.1 ports. The really nice thing is that it has HDMI "IN" & HDMI "OUT". By using the buttons on the right side of the monitor, I can use the HDMI "IN" port for my laptop's second screen, and the computer does not even have to be powered on to do this, just use the middle button on the right side to use this machine just as a monitor. I also upgraded the BIOS, and can now use 32GB of 2666mhz DDR4 ram from my old gaming laptop. I also use a stylus to work directly on the touch screen to do my digital art and photo manipulations in GIMP and Inkscape. The sound bar built into the front of this machine has very good quality sound.

I brought my 3 year old laptop to be looked at due to not booting up, they found two issues, one…read moreregarding the video card and one about a RAM issue. They narrowed down the video card issue, but said it would take several hours to figure out the issue with the RAM and once they did, they may not be able to fix it. I told them not to dig further into, they told me to come pick it up and would not charge me, I thanked them for that and told them I would still pay for the time they put into it.

I had such a great experience with Kyle, my laptop screen broke on a friday afternoon and he was…read moreable to order the part and get it fixed by sunday! The whole repair only took 30 minutes, I rely on my laptop to run my business so it was such a relief that he was able to fix it so quickly, and at a reasonable price. He was also very quick with communication and I appreciated the flexible hours as well. He said he can even fix my older desktop which I thought there was no hope for, so that's amazing! I will 100% be going to Kyle for any future tech problems, highly recommend and you won't find anyone better in the area.

This place doesn't even deserve a star. I went there 3 WEEKS AGO and had been told it'd take 5-6…read moredays. 3 weeks goes by and was told my pc wasn't even checked at. they told me my pc was Behind 1 other pc, called a week later and was then behind 5 other pc's. went there to get it and blatantly yelled "you're not getting a refund" absolutely terrible so called "business" and needs to be shut down.

First, very quality service and knowledge. Next, Bruce, and I spent about three hours at the store…read moreselecting parts for a custom build. Not a super high end but medium high end gamers P.C. to be used for stock trading mostly. Bruce has many years in the business and goes way back to the original Microseconds business in Salem, where he built my first P.C. It's been a little over 6 mos since he built the current P.C. and she is running very fine. If this one runs as good as the first over time who could complain. The first one is sitting here still plugging along real nice after 8 years. EVGA MB, 16 gig corsair ram, W.D./Solid state drives, Intel CPU, Arctic Air cooler, Antec 900 tower. Can't believe she's still humming along.

I went online looking for someone who could replace the screen on my sons iPhone. After calling…read moreseveral companies I finally reached Tim. He agreed to match my lowest quote and he added a screen saver. His repair desk is out in the open so you can sit an watch him do the repairs. I didn't realize how much work was involved in changing out the screen on a 6S. He fixed the phone while we waited. The phone works great and I will use him for future repairs.

From the owner: Computer & Cell Phone Repairs, Samsung and other Android Phone Repairs, Apple Product Repairs,…read moreipads ipods iphone's

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

I'm really happy with Matt's help, he is very friendly. Against tough odds, he was able to…read morerecovery my wedding photos off a damaged flash drive and it only took him an hour to do. Looks like I am going to stay married thanks to Matt's help.

I walked in with my desk top under my arm after a certain Squad said I probably needed a network…read morecard. 20 minutes later I walked out with a tuned up computer, two free programs to keep it clean and running and - no network card. Matthew was great. Friendly, obviously competent and m ore than reasonable. I can't recommend the service highly enough

Raphi is a great person, very technically competent, very patient and very customer oriented.read more

These guys are awesome! Professional, knowledgeable and overall did a great job installing my new…read morenest thermostat! Very happy with the service!

Excellent service and prices. I dropped off a couple of items for Bruce to repair, and he quickly…read moreearned my trust by being responsive and up-front regarding what the likely issues were with my desktop and laptop. It took a while to repair only because of delayed shipment of a part that had to be shipped from overseas. Highly recommend, and plan on bringing another laptop to Bruce for repair!

From the owner: Welcome to Perfect PC NHSouthern NH's most trusted name in computer repair…read more Welcome to Perfect PC NH Computer Repair. We have been providing Northern Massachusetts and Southern New Hampshire's most dependable and speedy computer repair services for over a decade. Our expert technician provides service at a reasonable price. We are always ready to serve you. All work is guaranteed! Call Bruce at Perfect PC NH Computer Repair today 603-668-3936. You can't afford not to.

I am in charge of hardware for Larson & Larson. We have used Paradigm for four years, after our old…read moreserver died and our prior IT support was unable to assist. Paradigm stepped in, propping up our dying server long enough for us to replace it, while minimizing downtime. Paradigm continues to be our partner in the operation of our law firm. Reliable, reasonably priced, and capable, I highly recommend Paradigm.

From the owner: We are your local IT management company, dedicated to keeping your technology investment up and…read morerunning smoothly so you can focus on your business. We specialize in the IT management of companies in the following fields: Legal, Medical, Financial, Manufacturing, and other small and medium sized businesses.