OUTSTANDING! Vinny, the owner is BRILLIANT! He can fix any problem in rapid time and charges…read morereasonable rates! He even makes house calls! Gale of Manchester

I needed a battery replaced on my Lenovo Yoga laptop; the tech was super helpful and quick. I…read moreprovided the battery and my laptop was ready to go in less than 90 minutes. Very happy with the service and speed!

This place doesn't even deserve a star. I went there 3 WEEKS AGO and had been told it'd take 5-6…read moredays. 3 weeks goes by and was told my pc wasn't even checked at. they told me my pc was Behind 1 other pc, called a week later and was then behind 5 other pc's. went there to get it and blatantly yelled "you're not getting a refund" absolutely terrible so called "business" and needs to be shut down.

First, very quality service and knowledge. Next, Bruce, and I spent about three hours at the store…read moreselecting parts for a custom build. Not a super high end but medium high end gamers P.C. to be used for stock trading mostly. Bruce has many years in the business and goes way back to the original Microseconds business in Salem, where he built my first P.C. It's been a little over 6 mos since he built the current P.C. and she is running very fine. If this one runs as good as the first over time who could complain. The first one is sitting here still plugging along real nice after 8 years. EVGA MB, 16 gig corsair ram, W.D./Solid state drives, Intel CPU, Arctic Air cooler, Antec 900 tower. Can't believe she's still humming along.

I had such a great experience with Kyle, my laptop screen broke on a friday afternoon and he was…read moreable to order the part and get it fixed by sunday! The whole repair only took 30 minutes, I rely on my laptop to run my business so it was such a relief that he was able to fix it so quickly, and at a reasonable price. He was also very quick with communication and I appreciated the flexible hours as well. He said he can even fix my older desktop which I thought there was no hope for, so that's amazing! I will 100% be going to Kyle for any future tech problems, highly recommend and you won't find anyone better in the area.

I am in charge of hardware for Larson & Larson. We have used Paradigm for four years, after our old…read moreserver died and our prior IT support was unable to assist. Paradigm stepped in, propping up our dying server long enough for us to replace it, while minimizing downtime. Paradigm continues to be our partner in the operation of our law firm. Reliable, reasonably priced, and capable, I highly recommend Paradigm.

From the owner: We are your local IT management company, dedicated to keeping your technology investment up and…read morerunning smoothly so you can focus on your business. We specialize in the IT management of companies in the following fields: Legal, Medical, Financial, Manufacturing, and other small and medium sized businesses.

I recently purchased a hidden gem at Grolen Computers. A…read moreUSED, Excellent Condition HP Pavilion 27" IPS Touch Screen All In One PC. It was $400. The same PC is listing for $950 on ebay. New, it is listing for $2000 on Amazon. It had a small SSD, and an Optane 16gb NVMe PCIe M.2 Drive. I removed the SSD that was in it and replaced it with a 500gb PNY SSD. I downloaded the Optane Management software, and used it to deactivate the Optane feature, basically converting the M.2 slot into a usable NVMe PCIe M.2 Hard Drive slot which I used for a secondary drive internally. It has 2 USB "C" high speed ports, and 3 Gen 1 USB 3.1 ports. The really nice thing is that it has HDMI "IN" & HDMI "OUT". By using the buttons on the right side of the monitor, I can use the HDMI "IN" port for my laptop's second screen, and the computer does not even have to be powered on to do this, just use the middle button on the right side to use this machine just as a monitor. I also upgraded the BIOS, and can now use 32GB of 2666mhz DDR4 ram from my old gaming laptop. I also use a stylus to work directly on the touch screen to do my digital art and photo manipulations in GIMP and Inkscape. The sound bar built into the front of this machine has very good quality sound.

I brought my 3 year old laptop to be looked at due to not booting up, they found two issues, one…read moreregarding the video card and one about a RAM issue. They narrowed down the video card issue, but said it would take several hours to figure out the issue with the RAM and once they did, they may not be able to fix it. I told them not to dig further into, they told me to come pick it up and would not charge me, I thanked them for that and told them I would still pay for the time they put into it.

I'm really happy with Matt's help, he is very friendly. Against tough odds, he was able to…read morerecovery my wedding photos off a damaged flash drive and it only took him an hour to do. Looks like I am going to stay married thanks to Matt's help.

I walked in with my desk top under my arm after a certain Squad said I probably needed a network…read morecard. 20 minutes later I walked out with a tuned up computer, two free programs to keep it clean and running and - no network card. Matthew was great. Friendly, obviously competent and m ore than reasonable. I can't recommend the service highly enough

Laptop that was running fine before bed; was dead in the morning. Got scheduled to come in ASAP…read more(mid-afternoon). After a forced overnight Microsoft update that may have gotten stuck, my battery was completely run down. Not sure why, since power adapter worked. For some reason, my laptop powered up 'at the shop' rather than my home, but once restart was accomplished there, and battery was sufficiently recharged to take home, everything was all better. (My power adapter checked out fine.) I supposed I could have figured it out eventually (jiggled plugs, etc), but the 'it works now at the shop' seems to be what was needed. The in-shop review of computer health was useful. Rate charged was reasonable, as was free advice on what to buy next and where.

Very thorough and knowledgeable service. When you are freaking out about your device not working,…read moretrust Brad. He knows what he is doing.